Gunters concise-marketing-training-20-charts

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© Healthcare Marketing Dr. Umbach & Partner www.umbachpartner.com 1 Gunter's Concise Marketing Training Succeeding with Know-how: Making Marketing Work For You

Transcript of Gunters concise-marketing-training-20-charts

© Healthcare Marketing Dr. Umbach & Partner www.umbachpartner.com 1

Gunter's Concise Marketing Training

Succeeding with Know-how:Making Marketing Work For You

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Strategic Triangle

Customer

AdvantageCompany Competitors

Market

Basics Pharma

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How can we meet market needs?=How can we solve our customers' problems better and/or faster than our competitors?

Market Orientation

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Prescription for Success

It's not important how muchyou know, but how muchyou actually implement

Knowing Going…

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Transparent, coherent process with a series of standardized stepsin a logical sequence

Facilitating a consistent approach

Modules

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• Blueprint• Checklist• Recipe• Idea Catalyst kit

Can Serve You As

Peak Performance

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Framework: Goals, Time, MarketsAnalysis: Identify target group Unmet need: Understand the prospect's problemPositioning: Develop a powerful messageModes of expression: Address all senses Check: Test draft, adapt to feedback, test again Channels: Find effective communication routesSuccess Criteria: Define performance indicatorsNames: Collect and store customer contact data

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Success in the Market

Win and keepcustomers

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Results: Business OutcomeFramework: Goals

● Market share● Revenue ("Sales")● Cash flow ("Profit)"- Time Period- Markets- Resources

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Framework: Goals, Time, MarketsAnalysis: Identify market and target group Unmet need: Understand the prospect's problemPositioning: Develop a powerful messageModes of expression: Address all senses Check: Test draft, adapt to feedback, test again Channels: Find effective communication routesSuccess Criteria: Define performance indicatorsNames: Collect and store customer contact data

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Those few things that must go well to ensure success and therefore deserve special attention.

Note:Different from desired outcome orKPIs of a project

Critical Success Factors (CFS)

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It's Not the Big That Eat the Small..It's the Fast That Eat the Slow:How to Use Speed as a Competitive Tool in Business by Jason Jennings and Laurence Haughton

Speed and Agility

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Targeting

Stakeholder-Mapping

Select relevant groups

Key customers

CRM

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TargetingCommon mistake:Focusing on the wrong target group and chasing poor prospects

Do your home work"Pre-Qualification"

Visit the right people

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The will to prepare to win is more important than the will to win

Do research

Prepare

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Are you on target or off-track?

Focus

Whom do youwant to convince?

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Framework: Goals, Time, MarketsAnalysis: Identify target group Unmet need: Understand the prospect's problemPositioning: Develop a powerful messageModes of expression: Address all senses Check: Test draft, adapt to feedback, test again Channels: Find effective communication routesSuccess Criteria: Define performance indicatorsNames: Collect and store customer contact data

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The Prospect's Problems

The customer is not doing business with you because of your company's reasons but because of his own reasons

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Burning Problems or "Paint Points"

Think Unmet Needs

Discover the customer'sreal reasons

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Even you will not know until you spread your wings

Rise to New Heights

No one can predict to what heights you can soar

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Complete Presentationand Free Tips and Ideas

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