Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY...

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Ted Coiné, CMO Meddle.It @tedcoine #socbiz Guiding Your C-Suite to Go Social

Transcript of Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY...

Page 1: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

Ted Coiné, CMO Meddle.It @tedcoine #socbiz

Guiding Your C-Suite to Go Social

Page 2: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

Meddle.it – mini bloging, “Like training wheels for social media.”

@tedcoine #socbiz

Page 3: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

The Social Leader

@tedcoine #socbiz

Page 4: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

Can you give this cartoon a title?

@tedcoine #socbiz

Page 5: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

“The C-Suite Discusses Going Social.”

@tedcoine #socbiz

Page 6: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

Positioning Yourself as Pathfinder for a Social C-Suite

1. Does social even matter?

2. Why should C-Suite go social?

3. Why should you guide them?

@tedcoine #socbiz

Page 7: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

Positioning Yourself as Pathfinder for a Social C-Suite

1. Does social even matter?

2. Why should C-Suite go social?

3. Why should you guide them?

@tedcoine #socbiz

Page 8: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

Positioning Yourself as Pathfinder for a Social C-Suite

1. Does social even matter?

2. Why should C-Suite go social?

3. Why should you guide them?

@tedcoine #socbiz

Page 9: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

Positioning Yourself as Pathfinder for a Social C-Suite

1. Does social even matter?

The First Rule of Business: Go where your customers are.

And your employees…. And your competitors…

And… @tedcoine #socbiz

Page 10: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

Positioning Yourself as Pathfinder for a Social C-Suite

1. Does social even matter?

The First Rule of Business: Go where your customers are.

And your employees…. And your competitors…

And… @tedcoine #socbiz

Page 11: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

Positioning Yourself as Pathfinder for a Social C-Suite

1. Does social even matter?

2. Why should C-Suite go social?

3. Why should you guide them?

@tedcoine #socbiz

Page 12: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

By 2020 there will be two kinds of CEO: Social, and Retired. Which will yours be?

@tedcoine #socbiz

Page 13: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

“You have one week to go social.”

@tedcoine #socbiz

Page 14: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

“How can you make a decision about your company if you don’t understand [social]?”

@tedcoine #socbiz

Page 15: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

But what is a truly social CEO?

@tedcoine #socbiz

Page 16: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

The 7 Attributes of CEOs Who Get Social Media

1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse instead of broadcast 6. Are the company’s #1 brand ambassador 7. Lead with an O.P.E.N. mindset 8. Tend to be socially conscious, not just “social” @tedcoine #socbiz

Page 17: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

Positioning Yourself as Pathfinder for a Social C-Suite

1. Does social even matter?

2. Why should C-Suite go social?

3. Why should you guide them?

@tedcoine #socbiz

Page 18: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

But Are You The Right Pathfinder?

• Are you social yourself?

• Do you follow the mandate of the Social Age: “More Social. Less Media.” ?

• Who do you look to for advice?

@tedcoine #socbiz

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Case Studies

Who is truly social today?

Who should your C-Suite emulate?

@tedcoine #socbiz

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Is Your CEO a Bona Fide Celebrity?

@tedcoine #socbiz

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If Not, Tell Him or Her to Engage!

@tedcoine #socbiz

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"I am not one to be easily swayed by marketing, at all, but I will back people I believe in. John gets it."

@tedcoine #socbiz

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How One Hospital Got Infected with Social

@tedcoine #socbiz

Page 24: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

@tedcoine #socbiz

A Social CMO

Page 25: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

@tedcoine #socbiz

A CMO on social, but… Is she truly social?

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Serial Enterprise CEO; award-winning blogger

@tedcoine #socbiz

Page 27: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

“Mike will be social in a month.” And he was!

@tedcoine #socbiz

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@tedcoine #socbiz

“Working to put more health in healthcare.”

Page 29: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

“Values-Based Leadership” #VBL

@tedcoine #socbiz

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“I would rather engage in a Twitter conversation with a single customer than see our company attempt to attract the attention of millions in a coveted Super Bowl commercial.”

@tedcoine #socbiz

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Customer-Obsessed Vice Chairman, NetApp

@tedcoine #socbiz

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@tedcoine #socbiz

An engaging, and engaged, founder.

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Recently-Retired CEO of Telstra and his successor

@tedcoine #socbiz

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@tedcoine #socbiz

Chief Learning Officer

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CEO, InSites Consulting

@tedcoine #socbiz

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Now, let’s talk!

@tedcoine #socbiz

Page 38: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

We’re only as strong as our network!

@tedcoine #socbiz

Page 39: Guiding Your C-Suite to Go Social · Social Media 1. Have an insatiable curiosity 2. Have a DIY mindset 3. Have a “bias for action” 4. Are relentless givers 5. Connect and converse

@tedcoine #socbiz