groupwise archive
-
Upload
wally-d-autopunk-hendricks -
Category
Documents
-
view
38 -
download
0
description
Transcript of groupwise archive
Computer Services & Telecommunications November 19, 2010
GroupWise Archive Migration Instructions
Migration Machine Setup 1. Install GroupWise Client
2. Copy GroupWise archives you wish to migrate locally or to a network location you have access to from the
migration machine.
3. Install Outlook Outlook Client 2007 or 2010 ** for Microsoft Windows systems only**
4. Download and unzip Self-Service Desktop Migrator Software (SSDM) from www.ucf2exch.ucf.edu.
5. Make sure virus scanning software is up to date and running (you will see virus alerts is the software decrypts a
message that contained a virus).
6. Set up Outlook Mail Profile. This is a requirement of the SSDM. Any POP3 or IMAP4 mail account will work
(Knight’s Email, Hotmail, Gmail, etc.) You will not need to log into this using Outlook but a profile must exist to
satisfy the requirements of the archive migration software. Below are instructions for setting up your Outlook
mail profile. You may skip the Archive Migration Instructions section if you already have a mail profile
configured.
Select Show Profiles
Open Control Panel
Select > Mail
Computer Services & Telecommunications November 19, 2010
Click Add
Type Desired Profile Name
Manually Configure the
Account
Computer Services & Telecommunications November 19, 2010
Select Internet E-mail
Fill in your Knights E-Mail
accounts information
with the server settings
demonstrated Left.
Click More Settings
Computer Services & Telecommunications November 19, 2010
Click Outgoing Server Tab
Select> My outgoing server requires
authentication
Click> Advanced Tab
Change Advanced server settings as
show Left
Click> OK
Computer Services & Telecommunications November 19, 2010
Archive Migration Instuctions using GroupWise and SSDM 1. Log into GroupWise as the user to be migrated.
a. Click Tools>Options>Environment
i. Click Cleanup Tab
1. Change all archive options to Manual
ii. Click File Location Tab.
iii. Browse and select the user’s current archive location.
iv. Click OK.
v. Logout of GroupWise (Close GroupWise)
2. Create a destination folder for the migrated archive (this must be created before running the migrator).
3. Open the location where you unzipped the Self-Service Desktop Migrator Software (SSDM)
4. Run gwdtapp.exe
Change dvanced server settings as
showLeft
Click> OK
You’re Outlook profile setup is
complete!
Click> Finish
Computer Services & Telecommunications November 19, 2010
Click > Next
Type the
GroupWise User
ID and Password
for the archive
Computer Services & Telecommunications November 19, 2010
Select the Profile
you created to do
the migration
Click > Next
Select a location to
save the PST file for
the converted
GroupWise Archive
Click > Next
Computer Services & Telecommunications November 19, 2010
Review the Summary
information.
Click Back to make
changes if necessary
Click > Next to start the
migration.
Migration times will vary
according to archive size
and speed of machine.
**Note** You may see virus warnings as the GroupWise archive decrypted!!!
Computer Services & Telecommunications November 19, 2010
How to open the converted archive in Outlook
1. Open Outlook Client 2007 or 2010
2. In Outlook 2007 go to File Menu > Open > Outlook Data File. See screen shots below.
3. Next you will choose the location of your Outlook archive you just created from the conversion or any other
Outlook archive you choose to open.
Most archive will complete with error due to database corruption over time. Don’t be alarmed! Large archive can have 100+ errors.
Feel free to view the Error Report Log.
Archives will increase in size after migration. The amount of the increase will fluctuate according to archive size and number of attachments.
Computer Services & Telecommunications November 19, 2010
4. It will then show up in the Outlook Client below your current mailbox.
Outlook 2010. See Screen Shots below
1. Go to File and then Account Settings.
2. Go to Data Files Tab and then choose Add.
New Archive File
Computer Services & Telecommunications November 19, 2010
3. Choose the file(PST) Outlook archive file you want to open in Outlook.
4. Close Account Settings window.
5. The Archive will show up under your current mailbox in Outlook Client similar to Outlook 2007. See Outlook
2007 Screen shots for visual.
6. Archives can only be opened using the full client they cannot be opened on the web client for Outlook.
The web client is Outlook Web App.
Trouble Shooting
1. If the Quest Desktop Migration Tool “gwdtapp.exe” fails after you type in ID and Password verify the Archive
location of your GroupWise acrchive was correct. You can verify this by Loging into GroupWise , go to Tools,
then options and then File Location tab. Make sure to check the location path. Then go on your computer and
make sure the archive folder is not hidden and is in that location.
2. If the archive still can’t migrate, it may be corrupt. Try the following to check the archive:
a. Make sure you are able to assess the archive using the GroupWise Client. Try to open new and old
archive items. Try unarchiving a couple items.
b. Even if the archive is accessible, it may still have corrupt items. Make a copy of the archive. From the
main window of the GroupWise Client, hold down CTRL & SHIFT and click FILE>Open Archive. This will
force the archive to rebuild which may fix the corruption. Once complete, log out of GroupWise and re-
run the SSDM.
c. If the migration is still unsuccessful, e-mail [email protected] for additional assistance.