BA 711Information Technology

Group Project Presentation

TEAM #2

Mr.Chaiyot Norkaew (Too)Miss Nipaporn Pirayawaraporn (Tarn)

Mr.Romain Lahoussine (Romain)Mr.Bingru Zhang (Ryan)

Miss Yang Zi (Mali)Miss Nilukshika Mendis Abeysekera (Nilu)

The Organization

Bumrungrad International Hospital

- Founded in September 17th, 1980- Southeast Asia’s largest private medical center

- One of the world’s popular medical tourism destinations.

“ Care for the people ”

2002First hospital in Asia to be accredited by the American-based Joint

Commission International.

2004 and 2008,Asia Money magazine’s “Best Small Cap Company” award.

2008 The "Tourism Authority of Thailand" Award of Excellence

in the category of Health Tourism at the 7th Thailand Tourism Awards

“Thailand’s Most Innovative Company” by Chulalongkorn University’s School of Business.

Won 1st Place as “Best Website for International Medical Travel” at the 2008 Consumer Health World Awards event in the US capitol.

2011Reaccredited for a 3rd time by the US-based Joint Commission International

( JCI )

Achievements & Awards

Information Technology in Place

- Start from December 1999 - With many different systems

- Mainly from Microsoft

1st Software - The hospital 2000 (H2000)

Now - Microsoft Amalga HIS

Mr. Paul ClarkeIT Director of Bumrungrad International

Hospital

Next

Information System1st - The hospital 2000 (H2000)

Now - Microsoft Amalga HIS

STRENGTH

- Its customized- Easy to use

and efficient for the

staff- Single data

base

WEAKNESS

- Not specialize in doing ERP, or lab

system.

(ERP = Enterprise resource planning)

Must be in a higher availability for 24/7 operations of hospital

Evaluation from IT Director

IS makes satisfaction, but system can always be better.

Maintenance & Upgrade

2 times a year for upgrading

a SOFTWARE

Every 5 years for upgrading

a HARDWARE

Frequently updating can increase a downtime,

which can be disadvantages for a hospital.

Security & Privacy

IT Specialist is responsible for handle an Information System’s transaction in

hospital.

Every staff has to read, understand and sign a policy of using Information System of the

hospital.

How IS runs the hospital

Support works of back office

in financial management

and human resource

Support works of front office

in registration

and application

Online communication for emergency case

What we’ve learnt from this project

We came across a lot of new and inspiring ways Information System helps the hospital

Bumrungrad and also the way it functions as a whole.

IS must be good enough for 24/7 services

&IS can always be better

Be (more) professional

Teamwork

Thank you for your participation