Group Name Plan Type 2018 PPO Copay - s13540.pcdn.co · s Find a doctor or sp ecia list online wh...
Transcript of Group Name Plan Type 2018 PPO Copay - s13540.pcdn.co · s Find a doctor or sp ecia list online wh...
Group Name Plan Type
2018 PPO Copay Rochester Regional Health
Welcome
With Excellus BlueCross BlueShield, you get what you expect from Blue plus a whole lot more such as:
• More doctors, specialists, and hospitals tochoose from
• Exclusive discounts on health-related productsand services with Blue365®
• Answers to your health questions online
• Local customer service
In this booklet you will find:
• A chart that summarizes this plan’s unique benefitsand coverage*
• A glossary of terms to help you understand yourcoverage and options
We have many valuable benefits and we provide a tremendous amount of choice. Whichever plan you pick, we're ready to meet your health care needs.
Visit us at excellusbcbs.com
*This benefit summary is not a contract or binding agreement;it is a summary of benefits and services.
Privacy Policy Notice. We know how important your privacy is and we’re committed to protecting it. Our policies and practices regarding the collection, use, and disclosure of personal health information are available at excellusbcbs.com and Member Services.
EBCBS - 08/104747-10M
excellusbcbs.com
Excellus BlueCross BlueShield makes finding the information and support you need easier—resources, savings, and tools are available online 24/7.
• Find a doctor or specialist online while you’re homeor far away.
• Research over 6,000 health topics.
• Get great member discounts and valuableinformation you can use all year long withBlue365®
Questions? For assistance call (877) 408-4960,
Call our TTYphone at 1 (800) 421-1220,
2018 PPO Copay
Rochester Regional Health
or visit us at excellusbcbs.com/rrh
Plan Features
Primary Care Physician (PCP) Not Required
Referrals Not Required
Out of network benefits Covered
Student / Dependent Coverage Covered to age 26
Domestic Partner Covered
Coverage Period 01/01/18-12/31/18
14019
Excellus BluePPO$10/$30/$50 Domestic, $25/$50/$90 Non Domestic
Benefit Time Period: 01/01/2018 - 12/31/2018
ROCHESTER REGIONAL HEALTH SYSTEM
1 of 8 1160555-1 10/17/2017 09:11:42
General Information
Cost Sharing Expenses
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Deductible - Single $0 $0 $1,800
Deductible - Family $0 $0 $5,400Each individual does not exceed the single
deductible.
Coinsurance 0% 0% 40%
Annual Out of Pocket Maximum - Single $5,000 $5,000 $9,000
Out-of-pocket maximums accumulate the
coinsurance amount and include the
deductible, including carry over deductible
if applicable, and copayment.
Annual Out of Pocket Maximum - Family $10,000 $10,000 $18,000
Each individual does not exceed the single
out of pocket maximum. Out-of-pocket
maximums accumulate the coinsurance
amount and include the deductible,
including carry over deductible if
applicable, and copayment. Once family
OOP maximum has been met by any
number of individuals, OOP maximum is
met for all. One OOPM for both Domestic
and In-Network combined.
Office Visit Cost Shares
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Cost Share - Primary Care $30 Copayment $90 Copayment40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $30
Copay for In-Network
Cost Share - Specialist $50 Copayment $110 Copayment40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $50
Copay for In-Network
Plan Limits
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Plan/Calendar Year Calendar Year Benefits
Diabetic Preauthorization and Step
TherapyNo
Who is Covered
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Domestic Partner Coverage Yes
2 of 8 1160555-1 10/17/2017 09:11:42
Inpatient Facility
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Inpatient Hospital Services $500 Copayment $2,000 Copayment40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
$500 Copay for In-Network.
Mental Health Care $500 Copayment $2,000 Copayment40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
$500 Copay for In-Network.
Substance Use Detoxification $500 Copayment $2,000 Copayment40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
$500 Copay for In-Network.
Skilled Nursing Facility $500 Copayment $2,000 Copayment40% Coinsurance
Subject to Deductible
120 Days Per Plan Year
360 Days Lifetime Max. Pediatric (up to
and including age 18): $500 Copay for In-
Network. Limits are combined Domestic,
INN and OON.
Physical Rehabilitation Covered in Full $2,000 Copayment40% Coinsurance
Subject to Deductible
60 Days per year
Pediatric (up to and including age 18):
Covered in full for In-network. Limits are
combined Domestic, INN and OON.
Maternity Care $500 Copayment $2,000 Copayment40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
$500 Copay for In-Network.
Inpatient Professional Services
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Inpatient Hospital SurgeryPCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in full for In-network
AnesthesiaPCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
Covered in Full up to
schedule of allowance
Includes anesthesia rendered for Inpatient,
Outpatient, Office Visit, and Maternity
services. Anesthesia does not require a
preauth or referral. Pediatric (up to and
including age 18): Covered in full for In-
network
Outpatient Facility Services
Outpatient Facility Services
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
SurgiCenters and Freestanding
Ambulatory Centers Surgical Care$250 Copayment $2,000 Copayment
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
$250 Copay for In-Network.
Diagnostic X-ray $50 Copayment $90 Copayment40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $50
Copay for In-Network. Advanced Imaging
Services includes PET scans, MRI,
nuclear medicine, and CAT scans.
Diagnostic Laboratory and Pathology Covered in Full $90 Copayment40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in full for In-Network.
Radiation Therapy Covered in Full $90 Copayment40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Chemotherapy Covered in Full $90 Copayment40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Infusion TherapyInclusive of Primary
Service
Inclusive of Primary
Service
Inclusive of Primary
Service
Is inclusive in the Home Care benefit and
not covered as a separate benefit.
Inpatient Services
3 of 8 1160555-1 10/17/2017 09:11:42
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Dialysis Covered in Full $90 Copayment40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Mental Health Care $30 Copayment $90 Copayment40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $30
Copay for In-Network. Includes Partial
Hospitalization
Substance Use Care $30 Copayment $90 Copayment40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $30
Copay for In-Network. Includes Partial
Hospitalization
Home and Hospice Care
Home Care
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Home Care Covered in Full $90 Copayment40% Coinsurance
Subject to Deductible
Pediatric (up to and including age
18): Covered in full for In-network
Hospice Care
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Hospice Care Inpatient Not Available Covered in Full40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in full for In-network
Outpatient and Office Professional Services
Professional Services
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Office Surgery
PCP -$30 Copayment
Specialist -$50
Copayment
PCP - $90 Copayment
Specialist - $110
Copayment
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $30
PCP/$50 Specialist Copay for In-Network.
Diagnostic X-ray
PCP -$30 Copayment
Specialist -$50
Copayment
PCP - $90 Copayment
Specialist - $110
Copayment
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $30
PCP/$50 Specialist Copay for In-Network.
Diagnostic Laboratory and Pathology
PCP -$30 Copayment
Specialist -$50
Copayment
PCP - $90 Copayment
Specialist - $110
Copayment
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $30
PCP/$50 Specialist Copay for In-Network.
Radiation Therapy
PCP -$30 Copayment
Specialist -$50
Copayment
PCP - $90 Copayment
Specialist - $110
Copayment
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $30
PCP/$50 Specialist Copay for In-Network.
1 copay per visit.
Chemotherapy
PCP -$30 Copayment
Specialist -$50
Copayment
PCP - $90 Copayment
Specialist - $110
Copayment
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $30
PCP/$50 Specialist Copay for In-Network.
1 copay per visit.
Infusion Therapy
PCP/Specialist -
Inclusive of Primary
Service
PCP/Specialist -
Inclusive of Primary
Service
Inclusive of Primary
Service
Is inclusive in the Home Care benefit and
not covered as a separate benefit.
Dialysis
PCP -$30 Copayment
Specialist -$50
Copayment
PCP - $90 Copayment
Specialist - $110
Copayment
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $30
PCP/$50 Specialist Copay for In-Network.
1 copay per visit.
Mental Health CarePCP/Specialist - $30
Copayment
PCP/Specialist - $90
Copayment
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $30
PCP/Specialist Copay for In-Network.
Maternity CarePCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in full for In-network
4 of 8 1160555-1 10/17/2017 09:11:42
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
TeleMedicine ProgramPCP/Specialist - Not
Covered
PCP/Specialist - Not
CoveredNot Covered Not Covered
Chiropractic CarePCP/Specialist - Not
Available
PCP/Specialist - $30
Copayment
40% Coinsurance
Subject to Deductible30 visits per year
Allergy Testing
PCP -$30 Copayment
Specialist -$50
Copayment
PCP - $90 Copayment
Specialist - $110
Copayment
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $30
PCP/$50 Specialist Copay for In-Network.
Allergy Testing includes injections and
scratch and prick tests.
Allergy Treatment Including SerumPCP/Specialist -
Covered in Full
PCP - $90 Copayment
Specialist - $110
Copayment
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network. Includes
desensitization treatments (injections &
serums).
Hearing Evaluations RoutinePCP/Specialist - Not
Available
PCP - $30 Copayment
Specialist - $50
Copayment
40% Coinsurance
Subject to Deductible
1 Exam every 2 years
Pediatric (up to and including age 18): $30
PCP/$50 Specialist Copay for In-Network.
Rehab and Habilitation
Outpatient Facility
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Physical Rehabilitation $30 Copayment $90 Copayment40% Coinsurance
Subject to Deductible
30 Visits Per Plan Year
Pediatric (up to and including age 18): $30
Copay for In-Network. Includes aggregate
of visits for Domestic, INN and OON and
professional and facility covered services
for physical, speech, and occupational
therapy.
Occupational Rehabilitation $30 Copayment $90 Copayment40% Coinsurance
Subject to Deductible
30 Visits per year
Pediatric (up to and including age 18): $30
Copay for In-Network. Includes aggregate
of visits for Domestic, INN and OON and
professional and facility covered services
for physical, speech, and occupational
therapy.
Speech Rehabilitation $30 Copayment $90 Copayment40% Coinsurance
Subject to Deductible
30 Visits per year
Pediatric (up to and including age 18): $30
Copay for In-Network. Includes aggregate
of visits for Domestic, INN and OON and
professional and facility covered services
for physical, speech, and occupational
therapy.
5 of 8 1160555-1 10/17/2017 09:11:42
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Physical RehabilitationPCP/Specialist - $30
Copayment
PCP/Specialist - $90
Copayment
40% Coinsurance
Subject to Deductible
30 Visits per year
Pediatric (up to and including age 18): $30
Copay for In-Network. Includes aggregate
of visits for Domestic, INN and OON and
professional and facility covered services
for physical, speech, and occupational
therapy.
Occupational RehabilitationPCP/Specialist - $30
Copayment
PCP/Specialist - $90
Copayment
40% Coinsurance
Subject to Deductible
30 Visits per year
Pediatric (up to and including age 18): $30
Copay for In-Network. Includes aggregate
of visits for Domestic, INN and OON and
professional and facility covered services
for physical, speech, and occupational
therapy.
Speech RehabilitationPCP/Specialist - $30
Copayment
PCP/Specialist - $90
Copayment
40% Coinsurance
Subject to Deductible
30 Visits per year
Pediatric (up to and including age 18): $30
Copay for In-Network. Includes aggregate
of visits for Domestic, INN and OON and
professional and facility covered services
for physical, speech, and occupational
therapy.
Preventive Services
Preventive Professional Services Meeting Federal Guidelines*
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Adult Physical ExaminationPCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
40% Coinsurance
Subject to Deductible
1 Exam Per Plan Year
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Adult ImmunizationsPCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Well Child Visits and ImmunizationsPCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Routine GYN VisitPCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Pre/Post-Natal CarePCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Mammography Screening ProfessionalPCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Colonoscopy Screening ProfessionalPCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Bone Density Screening ProfessionalPCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Preventive Facility Services Meeting Federal Guidelines*
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Cervical Cytology Preventative Covered in Full Covered in Full40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Mammography Screening Facility Covered in Full Covered in Full40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network
Colonoscopy Screening Facility Covered in Full Covered in Full40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Bone Density Screening Facility Covered in Full Covered in Full40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Outpatient Professional Services
6 of 8 1160555-1 10/17/2017 09:11:42
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Prostate Cancer ScreeningPCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Mammography Screening ProfessionalPCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network
Colonoscopy Screening ProfessionalPCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Bone Density Screening ProfessionalPCP/Specialist -
Covered in Full
PCP/Specialist -
Covered in Full
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network. Not
performed as part of office visit
Preventive services in addition to those required under Federal Guidelines - Facility
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Mammography Screening Facility Covered in Full Covered in Full40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network
Colonoscopy Screening Facility Covered in Full Covered in Full40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Bone Density Screening Facility Covered in Full Covered in Full40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18):
Covered in Full for In-Network.
Other Benefits
Additional Benefits
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Treatment of Diabetes Insulin and
Supplies
PCP -$30 Copayment
Specialist -$50
Copayment
PCP - $90 Copayment
Specialist - $110
Copayment
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $30
PCP/$50 Specialist Copay for In-Network.
Limited to a 30 day supply for retail
pharmacy or a 90 day supply for mail order
pharmacy.
Diabetic Equipment
PCP -$30 Copayment
Specialist -$50
Copayment
PCP - $90 Copayment
Specialist - $110
Copayment
40% Coinsurance
Subject to Deductible
Pediatric (up to and including age 18): $30
PCP/$50 Specialist Copay for In-Network.
Durable Medical Equipment (DME)PCP/Specialist - Not
Available
PCP/Specialist - 20%
Coinsurance
40% Coinsurance
Subject to Deductible
Medical SuppliesPCP/Specialist - Not
Available
PCP/Specialist - 20%
Coinsurance
40% Coinsurance
Subject to Deductible
AcupuncturePCP/Specialist - 50%
Coinsurance
PCP/Specialist - 50%
Coinsurance
50% Coinsurance
Subject to Deductible
10 Visits per year
Limits combined Domestic, INN and OON.
Private Duty NursingPCP/Specialist - Not
Covered
PCP/Specialist - Not
CoveredNot Covered Not Covered
Emergency Services
ER Facility
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Facility Emergency Room Visit $195 Copayment $350 Copayment $350 Copayment
Pediatric (up to and including age 18):
$195 Copay for In-Network and Out-of-
Network. Prior Authorization may not apply
to any emergency care services.
Emergency services are covered
worldwide if provided by a hospital facility.
Preventive services in addition to those required under Federal Guidelines - Professional
7 of 8 1160555-1 10/17/2017 09:11:42
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Prehospital Emergency and
Transportation - Ground or WaterNot Available $150 Copayment $150 Copayment
Urgent Care
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Urgent Care Center Facility Visit $50 Copayment $125 Copayment40% Coinsurance
Subject to Deductible
Pediatric up to and including age 18: $50
Copay for In-Network
Ancillary Benefits
Vision
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Adult Eye Exams - Routine Covered in Full Covered in Full40% Coinsurance
Subject to Deductible
1 Exam Per 2 Plan Years
Limits are combined INN and OON. One
pair of corrective lenses after cataract
surgery covered in full.
Adult Eyewear - Routine Covered Covered40% Coinsurance
Subject to Deductible
$60 Allowance every 2 years
Includes Frames/Lenses or Contact
Lenses
Pediatric Eye Exams - Routine Covered in Full Covered in Full40% Coinsurance
Subject to Deductible
1 Exam Per Plan Year
Limits are combined INN and OON.
Pediatric (up to and including age 18):
Covered in Full for In-Network. One pair of
corrective lenses after cataract surgery
covered in full.
Pediatric Eyewear - Routine Covered Covered40% Coinsurance
Subject to Deductible
$60 Allowance Per Plan Year
Includes Frames/Lenses or Contact
Lenses
Rx Benefits
Rx Plan
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Rx Plan$10/$30/$50 Domestic, $25/$50/$90 Non
Domestic
Rx Benefits
Benefit Name RRH Network Excellus Network Out of NetworkLimits and Additional Information
Days Supply Per Retail Order 90 90
Days Supply Per Mail Order Not Available 90
Copays Per Mail Order Supply Not Available 3
Transportation
8 of 8 1160555-1 10/17/2017 09:11:42
This document is not a contract. It is only intended to highlight the coverage of this program. Benefits are determined by
the terms of the contract. Any inconsistencies between this document and the contract shall be resolved in favor of the
contract in effect at the time services are rendered. All benefits are subject to medical necessity. All day and visit limits are
combined limits for both in and out of network benefits.
* For non-grandfathered groups, Preventive Services coverage required by the Patient Protection and Affordable Care Act are not
quoted herein. Please refer to the United States Preventive Services Task Force list of items and services rated "A" or "B" that are
covered pursuant to the Patient Protection and Affordable Care Act requirements.
Primary Care Physician (PCP)—A doctor who serves as your health care manager and coordinates virtually all of the health care services you routinely receive. Some plans do not require you to choose a PCP.
Referral—Instructions provided by a PCP for specialty care. Most plans do not require referrals.
In-network coverage—The coverage available when you receive services from a provider who participates in your health plan.
Out-of-network coverage—The coverage available when you receive services from a provider who does not participate in your health plan. Some plans may not include out-of-network coverage.
Out-of-area—Describes when you receive services while outside the geographic service area of your health plan. Your plan benefits may differ if you live or work beyond the geographic service area.
Copay—A dollar amount due at the time you receive certain services. A typical example would be an office visit copay due when visiting your physician’s office for treatment.
Allowed Amount—The maximum amount your health plan will pay for a specific service. In-network providers agree to accept the allowed amount as payment in full.
Coinsurance—A cost-sharing method that requires you pay a portion of the allowed amount for certain medical services.
Deductible—A set dollar amount you pay for covered services you receive before your insurer will make a payment.
Out-of-pocket maximum—The maximum amount of deductible and coinsurance payments that you will pay for health services each calendar year.
To help you better understand our plans and your coverage, here are a few definitions* for frequently used health care terms.
Some definitions may vary slightly by plan. In case of a conflict between your legal plan documents and this information, the plan documents will govern.
Health plan terms
*