Group 4: Tran Viet Dung Le Duc Thien Dang Ngoc Son Doan Viet Hoan.
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Excell-On Services Group 4: Tran Viet Dung Le Duc Thien Dang Ngoc Son Doan Viet Hoan
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Transcript of Group 4: Tran Viet Dung Le Duc Thien Dang Ngoc Son Doan Viet Hoan.
Excell-On ServicesGroup 4:
Tran Viet DungLe Duc Thien
Dang Ngoc SonDoan Viet Hoan
Excell provided services
Inbound service (Technical Support, Customer Service)
Outbound service Tele-marketing
Excell-On Services
The new management system Web application Manage all customers, services, employee,
financial information Used by various users in the company, each
with different permissions
Excell-On Services
6 main modules Administration Human Resource Customer Information Service Information Call Log Center Financial
Excell-On Services
Use cases - Administration
Use cases – Human Resource
Use cases – Customer Information
Use cases – Service Information
Use cases – Call Log Center
Use cases – Financial
Architecture Design
Class diagrams
Members Role Jobs Planning
Project setup
Unit test UI test Test on different databases and platform
Testing plan
![Hoan thien (9[1].12.09)](https://static.fdocuments.us/doc/165x107/577ce3e11a28abf1038d45f8/hoan-thien-911209.jpg)
