GROOMINGFOR

SUCCESS

Let’s Talk About….• House Rules

• Branding YOU for $uccess

• Impressing for $uccess

• Dressing for $uccess

• Principles for $uccess

YOU

What a Personal Brand Does

1. Makes you Unique

The ability to be seen as original

2. Makes you Better

Your brand must encourage the belief that you are the best

at what you do

3. Makes you Trustworthy (Authentic)

Your personal brand must be built on truth

Video : Brand Called You

Your 60 Second Commercial

• How are you UNIQUE?

• How are you BETTER?

• How are you TRUSTWORTHY?

Group Discussion• What are the Benefits of Personal Branding??

Benefits of Personal Branding

• More Customers

• Increases Earning Potential

• Attracts People

• Enhances Credibility

• Greater Recognition

• Improves Promotability

• And Many More

Al Ries

Brand seeks to create a betterperception, not a better product…

Creating First and LastingImpressions

First Impressions• It takes only max 30 seconds!

• HOW??????

55%How you look 38% Body language

7% Voice and tone

65% customer churn with one bad interaction with employee

How do you make the first impression, the last impression?

Your company's reputation is only as strongas your customer's perception of the last

person with who they worked" –Anne Warfield

The Etiquette GuideEtiquette – the forms, manners or standards that are

considered acceptable to society in your personal or

professional life.

• As a professional, socially acceptable behaviors encompass

3 areas we will focus on:

– Greeting etiquette

– Work etiquette

– Life Etiquette

Greeting Etiquette

Greeting Etiquette• Effective handshakes and eye contact

• Introductions

• Introduce the names of the most important people first

• Keep the introductions basic and short

• Clarify relationship with the person

• Always carry extra business cards

• What if you don’t know the names of people you are

introducing?

Handshake• Importance of handshake

- Part of your first

impression

- It can lead to a

subconscious decision

about you

• Getting it right

- Grip the whole hand

- Shake twice from elbow

- Let go in 3 – 4 seconds

• Protocol of handshaking

-Always stand during an introduction

-Smile and have eye contact with the person

• When to handshake and when not to handshake?

- When to shake hands = depends on the situation

- Shaking hands with the opposite sex = that’s a choice

- Avoid when other persons hands are full

Types of Handshake

VIDEO – Understanding BodyLanguage

Body Language• Walk briskly

• Hold head up

• Shoulders upright

• Erect posture

• Firm handshake

• Steady eye contact

• Open arms/palms

• Feet dragging

• Head down

• Shoulders drooped

• Weak handshake

• Shifty eyes

• Arms across chest

• Hands in pockets

Work Etiquette• Be punctual!

• Be polite , pleasant and courteous!

• Learn office politics(DON’T take sides)

• Line manager decides wrong or right, not you

• Make your line manager look good!

• Appear professional, always!(dress for your next job)

• Adopt a CAN-DO attitude(accept challenges with a smile)

• Be flexible(cooperate and support employee)

• Give credit to everyone and…

• Don’t differentiate people by position!

Dress to Succeed

Dress Me Up Baby!

Class Activity

Group 1:Group 2:Group 3:Group 4:Group 5:Group 6:

Formal Attire to OfficeBusiness Casual Attire to OfficeGoing to an Official DinnerGoing for an InterviewGoing for a Sales Meeting to meet a clientGoing to meet the President of Ufone

Dress• Use your appearance to your personal and professional

advantage

Formal Business Attire for Men

Class Activity

So now that you know more about the importance of groomingand professionalism, what professional tips would you give toyour colleagues on how they can succeed in their careers?

Professional Tips•

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Live with personal integrity

Be passionate about what you do

Don’t gossip

Work for someone who challenges you

Work to make your boss look good

Earn your respect and your promotions through your

competence and relationships

Professional Tips

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Dress to reflect your professionalism

Stay physically fit. Exercise!

Value TIME –punctuality (office and deadlines)

Praise in public, criticize in private

BE HUMBLE

Let’s Recap All We’ve Learnt!

Understandthat you are a

Brand

Start with a SMILE,handshake & eye

contact

Use POWERFULbody language

movements

Dress toIMPRESS

Show SINCEREinterest in

people you meet

Be AMBITIOUSabout your

future

Think, Act &Behavelike a WINNER

BeCOURTEOUS &RESPECTFULto everyone

you meet

SUCCESS

BELIEVEin

yourself

Impressions open doors thatposition & money cannot