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GRI Sustainability Reports:
[Computer Industry]
March 14, 2012Human Resource Management
Team 2: Melanie Panutsos | Hualu Zhao | Zach Lewis | Josh Hostetler | Tao Yang
Why Sustainability?
• Many firms ignore sustainability at board & CEO level
• Benefits of Sustainable Strategies:
– Save energy
– Fight climate change
– Consumer appeal
– Political support
– Gain market share
– Build investor confidence
It’s “smart business” to embed sustainable practices into an
organizationSource: Report done by RiskMetrics Group
Computer Industry Key Themes
• Environmental– Recycling/Life Cycle Management:
– Resource Conservation & Responsible Sourcing
– Waste & Emissions Management
• Labor Practices & Human Rights– Open Employee Communication
– Employee Development & Protection
– Diversity & Inclusion Practices
– Employee Community Involvement
• Supply Chain– Supplier Social Responsibility
• Business Strategy– Sustainable Growth Practices
Key Themes [Computer Industry]:
DellDell
Dell, Inc. | Environmental
• Eliminated Mercury
[switched to LED]
• Recycled or reused
95.7% of waste FY11
• Banned export of
broken products to 3rd
world nations
• Banned sourcing from
areas with HR issues
Origin: USA Founded: 1984 Report: GRI Assets: $38.6 billion
• PCs: 25% less energy
• 21% of all power is
“green power”
• Reduced H20 use
• Free Recycling in
78 Countries
Dell, Inc. | Labor & Human RightsOrigin: USA Founded: 1984 Report: GRI Assets: $38.6 billion
• Tell Dell & Pulse Surveys; Leadership Imperative
• Global & diverse recruiting [64 countries]
• Cross-country internships & placements
• Give 1% pre-tax profit; 171k hrs donated
• Dell YouthConnect
• Well at Dell health program
• Flexible Work Solutions
Dell, Inc. | Supply ChainOrigin: USA Founded: 1984 Report: GRI Assets: $38.6 billion
• Packaging: 11.7% less, bamboo, HDPE, recyclable
corrugated cardboard
• With suppliers, eliminated BFRs, CFRs, & PVC
• Frequent Audits; publicly disclose top suppliers
• $1bill. spending w/ minority suppliers
• Optimize delivery
– Full trucks, ocean carriers
Dell, Inc. | Business Strategy
• Newsweek’s Greenest Company in America
• Universum’s Worlds Most Attractive Employer
• Shared Value
– EnergySmart: 55.7 million tons less GHG
– Virtualization & Cloud Computing
– Dell Social Innovation Competition
• $50k scholarship to solve global social problem
Origin: USA Founded: 1984 Report: GRI Assets: $38.6 billion
Dell, Inc. | Overall RatingsOrigin: USA Founded: 1984 Report: GRI Assets: $38.6 billion
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Dell, Inc. | Areas to ImproveOrigin: USA Founded: 1984 Report: GRI Assets: $38.6 billion
• Address inconsistencies in recycling system
• Further develop Lifecycle Approach
• Improve on-boarding experience
• Enhance volunteering
• Expand opportunities for
employee development
LenovoLenovo
Lenovo | Environmental
• Offers free product take-back and recycling
• Provides Asset Recovery Service to businesses:
product take-back, data destruction, and recycling
• End-of-life Management for Products
Origin: China Founded: 1984 Report: GRI Assets: $10.7 billion
• Low halogen, recycled
content for 30% of plastics
• 10% Increased carbon
efficiency
Lenovo | Labor & Human Rights
• Employee Safety: complaint process & OHS
• Competitive compensation packages
• Women In Lenovo Leadership [WILL] & Lenovo
University
• 171,000 hrs of sponsored volunteering
Origin: China Founded: 1984 Report: GRI Assets: $10.7 billion
66% Chinese 8% American 32% Women 31% Minority
Lenovo | Supply Chain
• Membership in SmartWay [partnership w/ EPA]
• Shift from air shipments to ocean carriers
• Sets a strong example of EICC compliance
• Post-consumer packaging usage:
– 60% for ThinkPad
– 20% for ThinkCentre
• Packaging reduction efforts
Origin: China Founded: 1984 Report: GRI Assets: $10.7 billion
Lenovo | Business Strategy
• Offers Energy Star qualified products
• Established benchmarks and targets for global
carbon footprint reduction
• Committed to absolute reductions in GHG emissions
• Drives supply chain & customer base sustainability
through climate change strategy
Origin: China Founded: 1984 Report: GRI Assets: $10.7 billion
Lenovo | Overall RatingsOrigin: China Founded: 1984 Report: GRI Assets: $10.7 billion
27
Lenovo | Areas to Improve
• Resource conservation needs addressed
• Ensure responsible sourcing
• Improve employee development & protection
• Increase disclosure/transparency of info
• Recycling in practice vs. planning
Origin: China Founded: 1984 Report: GRI Assets: $10.7 billion
AppleApple
Apple, Inc. | Environmental
• Specialized audits of 14
facilities
• Training to raise awareness
• Worked with Local
Governments and NGOs
• Encouraged transparency
for suppliers:
– 90% will use GRI in 2012
Origin: USA Founded: 1976 Report: non-GRI Assets: $116.4 billion
Apple, Inc. | Labor & Human Rights
• Work to stop involuntary & underage labor
• Work to prevent exploitation in resource
procurement through conflict-free sourcing
– 1st to audit entire supply chain to source mat’ls
• Response to 2 dust explosions in 2011
– Now require ventilation & explosion proof ratings
– Banned use of high-pressure compressed air
Origin: USA Founded: 1976 Report: non-GRI Assets: $116.4 billion
Apple, Inc. | Supply Chain
• Frequent auditing with 3rd party support
– On site inspections, cross referencing, interviews
• Apple Supplier Code of Conduct
– 1 million workers trained in code compliance
Origin: USA Founded: 1976 Report: non-GRI Assets: $116.4 billion
• Partners w/ local
universities for
Supplier Employee
Education &
Development (SEED)
Apple, Inc. | Business Strategy
• Supplier Management Systems
– Ensures compliance w/ policies & procedures
• Management Ethics: Audits
Origin: USA Founded: 1976 Report: non-GRI Assets: $116.4 billion
– Interviews, follow-ups & whistleblower protection
– Disclosure of information, business integrity
– [Issues: Coaching workers, payroll falsification]
Apple, Inc. | Overall RatingsOrigin: USA Founded: 1976 Report: non-GRI Assets: $116.4 billion
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Apple, Inc. | Areas to Improve
• Human Rights issues in China
– Poor working conditions
– Fair wages, hours, &
record keeping
• Should audit all facilities
every year for safety
• Management systems lacking
• Environmental standards
Origin: USA Founded: 1976 Report: non-GRI Assets: $116.4 billion
AcerAcer
Acer Group | Environmental
• Produce resource
efficient products with
coordinated recycling
initiatives
• Buy carbon credits:
carbon offsetting
program
Origin: Taiwan Founded: 1976 Report: GRI Assets: $9.1 billion
• Cut GHG emissions by
7kg/year in Timeline
notebooks
• 40% power reduction
in Timelines
• Facilities improvements to reduce energy consumption
& rainwater collection/reuse/purification systems
Acer Group | Labor & Human Rights
• Acer Group Employee Opinion Survey and Gardener’s Meeting [HQ communication platform]
• 81 world-wide community projects in 2009
• Acer Foundation & Gateway Foundation for youths
• Instituted Volunteering Service Leave
• Manager development & training
• Free physicals & health workshops
Origin: Taiwan Founded: 1976 Report: GRI Assets: $9.1 billion
Acer Group | Supply Chain
• Increased supplier participation in the International
Carbon Disclosure program by 25%
• Worked with suppliers to promote ethics, minimize
climate impact, & improve resource efficiency
• On-site auditing of suppliers to verify Social and
Environmental Responsibility implementation
• Drafted Acer Supplier Code of Conduct [Introduction,
Assessment, Validation, Reporting, Sustaining]
Origin: Taiwan Founded: 1976 Report: GRI Assets: $9.1 billion
Acer Group | Business Strategy
• Launched PVC and BFR-free notebooks
• Provides CSR training and initiated a CSR executive
committee and a CSO [Corp. Sustainability Officer]
• Top down approach to leadership promoting CSR
Origin: Taiwan Founded: 1976 Report: GRI Assets: $9.1 billion
• Strive to meet expectations
of stakeholders, improve daily
operations, & communicate
with stakeholders
Acer Group | Overall RatingsOrigin: Taiwan Founded: 1976 Report: GRI Assets: $9.1 billion
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Acer Group | Areas to Improve
• Diversity and Inclusion ramp up
– Recruit a more diverse
workforce to provide a global
view and a diversity of ideas
• Develop a construct for open
communication
• Identify areas for employee
development & facilitate training
Origin: Taiwan Founded: 1976 Report: GRI Assets: $9.1 billion
IndraIndra
Indra | Environmental
• “Smart Cities”
– Use front-line technologies to manage economic
resources and provide better services to citizens
• Awarded FSC Chain of Custody accreditation for
reducing the impact of documentation services
• More efficient transport routes to reduce fuel
consumption and CO2 emissions
Origin: Spain Founded: 1993 Report: GRI Assets: $3.9 billion
Indra | Labor & Human Rights
• “Professional Relationship Management” portal to
consult employees and foster participation
• Cegos Human Resources Best Practices Award
• Hiring aimed at individuals with disabilities
• “My Desktop” provides work flexibility
• Generate jobs for highly qualified professionals in
remote places
Origin: Spain Founded: 1993 Report: GRI Assets: $3.9 billion
Indra | Supply Chain
• Roll out new ERP to improve
relations with suppliers
• Better logistics to improve
efficiency and reduce
environmental impact
• Promotes integration of
disabled employees within
the supply chain
• New supplier Code of Ethics
Origin: Spain Founded: 1993 Report: GRI Assets: $3.9 billion
Indra | Business Strategy
• Leading provider of cloud computing services
• Concentrates production capacity through the
creation of reference centers
• Designs technology-rich solutions for other fields
to make them more efficient
Origin: Spain Founded: 1993 Report: GRI Assets: $3.9 billion
Indra | Overall RatingsOrigin: Spain Founded: 1993 Report: GRI Assets: $3.9 billion
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Indra | Areas to Improve
• Provide more specific metrics/disclosures
– Immediate need for numerical data
• Focus on core competency over diversification
• Improve manufacturing efficiency to further reduce
environmental impact
Origin: Spain Founded: 1993 Report: GRI Assets: $3.9 billion
SummarySummary
Key Themes [Computer Industry]:
GRI Summary [Significant Areas]:
• Social Sustainability:
– Encouraging diversity & Addressing human rights issues
– Managing employee development
• Environmental Sustainability:
– Sourcing of materials
– Reduction of harmful materials
– Recycling efforts
• Economic Sustainability:
– Ensuring company’s ability to continue sustainable efforts
Industry Strengths & Weaknesses
• Environmental– Key Strength: Recycling initiatives
– Weakness: Reduce waste creation
• Labor Practices & Human Rights– Key Strength: Encouraging Diversity & Communication
– Weakness: Opportunities for shared value creation
• Supply Chain– Key Strength: Ensuring Responsible Sourcing
– Weakness: Enforcing policies within supply chain
• Business Strategy– Key Strength: Triple Bottom Line philosophy
– Weakness: Organization-wide involvement
Thank you for your attention!
Any Questions?