Gremlin_final)

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    Water Gremlin started by making lead fishing sinkers and thenexpanded into lead acid battery terminals for agricultural,automotive and marine markets

    Water Gremlins old ERP was causing inefficiencies

    Delays in manufacturing and gathering financial data

    Only one person in the organization knew about the working

    of the old ERP which posed a threat

    Finding an ERP to fit the manufacturing company requiredexecutive support

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    Need of a system which could provide insights into how well thebusiness was operating

    With the old system he had to wait till the end of the month toknow the financial standing

    Inaccessibility of a lot of valuable data through the old ERP

    Insufficient amount of management information out of the existingsystem

    Information was isolated and not shared in a timely way

    Some departments preferred creating their own spreadsheets ratherthan entering the data into the ERP

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    Numerous ERP packages were available

    Varying s/w combinations to handle tracking orders,

    manufacturing process, sales contacts, and othercompany data

    Its a six-figure kind project. Four pg memo

    But managers still had to be convinced regarding itsefficiency

    Schulz went for a three pronged approach

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    Internal research at Water Gremlin to help define the

    need

    Need assessment used to narrow down ERP productchoices

    Hiring consultant to provide objective guide

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    Interviewed 4 consultants familiar with ERP s/w and

    manufacturing processes and selected Minnesota Tech

    First tool-Accounting Software libraryy need analysis program that narrows ERP choice by answering

    4000 questions

    y Sells for $1400 and evaluates 150 programs

    Asks users to define business requirement by ranking

    them

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    Another s/w program-SoftSelect

    It addresses macro-level issues

    It produces a printout showing which s/w would work

    along with short explanations

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    Shortlisted 5 Vendors

    User Involvement Provided with demonstrationscripts

    Factors being looked for short listing

    y Customization

    y Demonstrations to include real examples

    Based on responses scheduled demonstrations withthree vendors

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    Upfront planning : needs assessment, creation of

    selection committee, rigorous research, regular updates,

    timelines

    Delay in purchasing a new ERP

    Collaborative approach

    Treat only as a software

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    Ease of use

    Service and dependability

    y Software upgrades

    y Duration of providing support

    y Training after implementation

    y Right off the shelf (minimum customization)

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    ERP very critical for organization

    y Intensive research required

    y Consultants can help in selection

    y Minimum customization

    y Look for aspects like support, installation, training.

    y User interaction must Dont let vendors impact

    your selection decision

    y Manage change in organization