GREETINGS OPTIONS

NOT EVERY SITUATION GETS THE SAME “HELLO”

Not Every Situation Gets the Same “Hello”

Personalizing your call greetings is easy but what do you need to consider for each situation?

NEVER MISS AN OPPORTUNITY TO MAKE A GOOD IMPRESSION OR TO REINFORCE A SALE

Never Miss an Opportunity to Make a Good Impression OR to Reinforce a Sale

Call greetings and call waiting are good opportunities to market to your captive audience before they are connected to the appropriate employee

WHAT YOU SAY IS AS IMPORTANT AS HOW YOU SAY IT

What You Say is as Importantas How You Say it

However, getting those messages done just right can sometimes mean that, once the perfect script is made, people just read right off of the paper and lose a lot of the possible impact

KNOW WHEN TO CALLIN A PROFESSIONAL

Know When to Call in a Professional

VirtualPBX has partnered with Snap Recordings to give you access to over 80 professional voice actors who can record studio-quality audio files for greetings and messages in multiple languages.

MAKE CHANGESON THE MOVE

Make Changes on the Move

• Whether you have a professional record your greetings or you make your own with your pet basset hound, you’re never cornered into the decision.

• For seasonal changes, promotions, or reactions to changes in your market, you may want to edit your recordings on the fly.

• Like all of the VirtualPBX features, you can manage your recordings from anywhere you have a data connection using the vConsole.

LET EACHDEPARTMENT SHINE

Let Each Department Shine

Not all callers have the same needs and not all departments address the same challenges. Use your Greetings Manager to tailor each department’s greetings and call-waiting recordings to maximize impact, i.e. - Customer Service could use more emotion-centric language whereas Accounting and Sales may be more about the financial advantages of your service.

Getting Started is Easy, Too

No matter what business you’re in, having a professional greeting and recording strategy will help improve customer satisfaction and experience, but it won’t come with a lot of hassle.

Simply getting in touch with the Business Telephone Experts at VirtualPBX today will get you one step closer to letting your phone system handle more work for you.