Green On Fire Brochure

PRACTICAL CONSULTING FOR TODAY’S BUSINESS CHALLENGES

It’s a challenging business world. Understanding and improving processes, team working and enacting change are vital to success. Effective planning for unforeseen events could be difference in bouncing back to business and catastrophe.

There are times when you need back up. That’s why Green On Fire are here to help with a range of practical solutions to today’s business challenges. Green On Fire products are designed to support your business and give you that vital edge over your competitors.

GREEN ON FIREBUSINESSCONSULTING

TEAM PRODUCTIVITY BOOSTER

BUSINESS CONTINUITY PLANNING

WORKSHOP& EVENT LEADER

PROCESS MAPPING WORKSHOP

WORKPLACE PROCESS MAPPING

EXCEL& POWERPOINTTRAINING

Read on for further information

WORKSHOPOR EVENT PARTICIPATION

INFORMATION,RECOMMENDATIONS

& CONTACT


Productive and capable teams are essential in any business. Even the best team will benefit from a productivity review. Utilising an external consultant has the benefit of a fresh viewpoint.

The team productivity booster is a pragmatic analysis of the functional productivity of a team, project or business unit. This five-day snapshot analysis is specifically designed to provide the team with practical improvement solutions,

which can be quickly and easily implemented. An external viewpoint often reveals business impediments or provides necessary evidence for known issues.

The analysis utilises three days of modelling based study and recording with individual team members. Team leader and line/senior management interviews follow. This provides a unique tri-level view of the team.

TEAM PRODUCTIVITY BOOSTER

The central aims of the productivity boost aim will:

• Identify internal and external impacts• Provide ideas to improve team functionality, relationships and morale• Propose process improvements and devise solutions to overcome barriers

The productivity boost lasts =ive days and is made up of:

• Day 1 Morning Team leader and line management interviews• Day 1 Afternoon Business, personnel and process overview• Day 2 Team member one activity study and qualitative review• Day 3 Team member two activity study and qualitative review• Day 4 Team member three activity study and qualitative review• Day 5 Morning Result package production• Day 5 Afternoon Line management and team leader brie=ings

The result package includes a Team Analysis (MS Excel), Team Leader Report (MS Word) and Line Management Report (MS Word).

Fee from £400 per day, plus expenses.

"It is a proven fact that from 66% to 90% of all failures in the business world are failures in human relations."

-‐ Les Giblin


A business continuity plan is an essential tool to address disasters and other events, which might prevent your business from trading effectively.

Having a current and comprehensive business continuity plan is not only good due diligence but also vital in protecting employees, company assets and business reputation.

Building a plan from scratch can be a daunting prospect. The plan production is a consultative process, involving a number of people in an organisation or division.

The role of the business continuity plan coordinator is to lead the process in building the plan, oversee or write the plan and ensure that the plan meets the requirements of the business.

BUSINESS CONTINUITY PLANNING

Production of a business continuity plan includes:

• Primary risk assessment (if required).• Participation in business continuity plan meetings and workshops.• Production of the plan.• Designation of teams involved in the plan production, execution and maintenance.• Consultation with legal, regulatory and other interested departments.• De=inition of an appendices framework.• De=inition of sign off process.• Walkthrough meeting, testing schedules and maintenance programme.• Management presentation.

The number of days required to complete the business continuity plan varies depending upon the size and complexity of the plan required.

There are as many approaches to plan design, as they are plans. Continuity plans are speci=ically tailored to a client’s business requirement and the level of Green On Fire engagement will vary according to the level of continuity planning required.


“80% of businesses affected by a major incident either never re-‐open or close within 18 months”

-‐ Bert van der Zwan


Workshops profoundly benefit from an experienced leader. From building rapport between participants to maintaining focus throughout the day, the leader ensures that the aims of the workshop are fully realised.

The details of the workshop are arranged and agreed with the client beforehand. This is crucial in ensuring that the workshop delivery meets the business requirement and delivers

the expected results. A full workshop plan will be provided prior the workshop, where some clients prefer to distribute this to the participants prior to the workshop.

Some clients will deliver the workshop themselves. Having the support of an additional leader will enhance the experience and ease the pressure on the primary workshop leader.

WORKSHOPPLANNING& LEADERSHIP

The central aims of the leader is to:

• Undertake prior consultation and build the workshop to match client requirements• Explain the workshop goals to the participants• Build a constructive working atmosphere• Guide the participants in proven workshop activities, methods and techniques• Assist all participants in working as a team• Ensure useable materials are produced by the completion of the workshop• Provide workshop materials, including =lipcharts, post-‐it notes, etc (for on-‐site days)• Remain =lexible and responsive to required changes

The format, duration and result of a workshop are dependent upon the individual client and what they want to accomplish.

Workshops, which last several days, may only require a leader periodically. Some workshop groups may only require a leader for the =irst few days and on the =inal day. Fees are only applicable to planning and on-‐site days, giving clients the =lexibility to have Green On Fire support when they need it.


“When you take risks you learn that there will be times when you succeed and there will be times when you fail, and both

are equally important.” -‐ Ellen DeGeneres


Businesses rely on their processes. Improving your business processes is vital to maintaining a competitive edge against your competitors. To improve your processes it is crucial to map the currently employed processes.

It is often the case that processes are well understood by employees but not otherwise recorded. While small process changes can be made intuitively, larger scale reviews or

projects often require a full and detailed process maps.

A process-mapping workshop benefits from an experienced leader to assist participants in building accurate and fulsome process maps.

Mapping techniques will depend on the subject matter but typically include flowcharting, deployment charting, SIPOC, VSM, and PPB.

PROCESS MAPPING WORKSHOP

The central aims of the process mapping leader is to:

• Explain the workshop goals• Build a constructive working atmosphere• Guide participants in proven process mapping techniques• Assist participants in working as a team to undertake =lowchart mapping• Ensure useable materials are produced by the completion of the workshop• Assist in any required analyses, including: gap analysis, baseline measurement,

voice of the customer, bene=it measurement, balanced scorecard and statistical measurement

The format, duration and result of the process-‐mapping workshop are dependent upon the process being mapped.

Process mapping workshops, which last several days, may only require a leader periodically. Some workshop groups may only require a leader for the =irst few days and on the =inal day. Fees are only applicable to planning and on-‐site days, giving clients the =lexibility to have Green On Fire support when they need it.


“Your mind is for having ideas, not holding them.”

-‐ David Allen


While process mapping workshops provide great results, it may not be possible or advantageous to process map away from the workplace. For those involved in a moving process, to map that process at the same time can be tricky, especially in todays busy working environments.

Workplace mapping has many advantages, from a wide view of the processes employed, to a

through unders tand ing o f the work environment. Utilising an external specialist allows for an objective perspective and eases intervention impacts to your business.

The whole or parts of a process may be undertaken. Mapping can identify inefficiencies, especially when combined with other techniques, such as the Team Productivity Booster.

WORKPLACE PROCESS MAPPING

The central objectives of the process mapping vary by situation but typically aim to:

• Build high level connectivity map• Thoroughly map the whole or section of a business process• Undertake side channelling assessments and/or bus lane analysis• Identify the primary practitioners in the process stream• Produce concise process mapping.• Guide participants in proven process mapping techniques.• Assist in any required analyses, including: gap analysis, baseline measurement,

voice of the customer, bene=it measurement, balanced scorecard and statistical measurement.

The format, duration and result of the workplace process mapping are dependent upon the process being mapped and the business requirements. Maps may be completed in a variety of formats, dependent upon the client requirements or software preferences.

Mapping techniques will depend on a number of factors, including the workplace environment, boundaries of the process and the overall process complexity. All aspects of the mapping will be agreed with the client prior to commencement.


“By carefully following the process through the work places step by step we tie up less employee time and get a better, more accurate map quicker.”

-‐ Ben S. Graham, Jr


Running a workshop and need some back up? Require a specialist to help things run smoothly? In need some new ideas or a fresh perspective? Need a ringer in the group to mix things up? Looking for a second leader for breakout groups or other activities? Is this your first workshop and would like some support from a workshop veteran? Need someone to cut to the chase?

Having an external participant, even someone who isn’t an expert in the workshop subject matter, can be a real advantage. Great for maintaining group focus and asking the questions that those too close to the subject matter, might not otherwise consider.

Alternatively, is your workshop in any of my specialist areas? If so, I’ll do all I can to make your workshop a total success.

WORKSHOPOR EVENTPARTICIPANT

The central aims of the workshop or event participant is to:

• Contribute fully to the workshop or event• Support the group and the leaders• Suggest activities, methods and techniques • Assist all participants in working as a team• Undertake roles as required by the leaders

Areas of specialist knowledge:

• Process mapping• Business continuity planning• Team ef=iciency and process improvement• Insurance claims – operational, technical and relationship• Motor insurance FNOL (First Noti=ication of Loss)• Motor insurance claims processes and IT development• MS Of=ice• Guidewire Claims Center• Outsourcing BPO management


“I’m very conscious of the fact that you can’t do it alone. It’s teamwork. When you do it alone you run the risk that when you are no longer there nobody else will do it.”

-‐ Wangari Maathai


Microsoft Excel and PowerPoint are powerful applications and many companies rely on these tools to do business. Improving the skills of employees will allow them to be more efficient, proactive and satisfied with their work.

Training may be undertaken in groups or one-to-one sessions, with courses tailored to the client’s specific requirements. Differing levels of training are available, according to the skill set

and aspirations of the group or individual.

Tra in ing i s under taken in a fr iendly environment, with an experienced tutor. Courses may be undertaken in the workplace or in another location.

Courses are normally of one-day duration but longer courses can be undertaken dependent upon client requirement.

EXCEL& POWERPOINT TRAINING

Courses are speci=ically tailored to the aims of the client. Typical course elements include:

• Practical: A =lexible course, designed to meet the client’s individual business requirements or overcome speci=ic business barriers.

• Absolute Beginners: Designed for those who have never used Excel or PowerPoint.This course is useful for those who have a fear of computing or have little familiarity with desktop applications.

• Introduction: This introductory course covers the basics of the applications and their use in day-‐to-‐day work.

• Intermediate: For those who have completed the introductory course, the intermediate level adds the capability to really unlock the power of Excel and PowerPoint.

Contact Green On Fire for course details. Different versions of Excel and PowerPoint are supported. Courses are usually for one day but longer courses can be undertaken.


“Any sufTiciently advanced technology is indistinguishable

from magic.” -‐ Arthur C. Clarke


Do not hesitate to contact Green On Fire with your business requirements, fee and T&C enquiries or questions.

Green On Fire is a flexible but focused service. Whether you select one a defined services or are looking for something more tailored, the delivered service is targeted directly to your business needs.

Email [email protected]

Web greenonfire.com

Substantial discounts are available for registered charities, humanitarian organisations and companies whose primary focus is green products or services. Enquire for details.

INFORMATION,RECOMMENDATIONS& CONTACT

Zach was called in as a subject matter expert for a large project I worked on

whilst he was at Allianz. As a Business Analyst on the project I worked with him closely for over a year. His knowledge and understanding of the insurance world particularly Claims proved invaluable. If it was not for Zach’s expertise I suspect the project would not have been the success it was. He is professional, hardworking, analytical and technical minded. Moreover, he is passionate about what he does and always strives to produce the best results for the business. I would happily work with Zach again.

Stephan Srikantha,Allianz Insurance.

I had a pleasure working alongside Zach in large scale agile project in

which he acted as the subject matter expert for several aspects of the projects. I found Zach to be professional, dedicated, and visionary and his ideas helped to shape the realisation of many key features in the application. Zach was also very receptive of new ideas and although he was new to agile methodologies he grasped the concept of agile principles quickly. Moreover, his ability to work as part of the team, organisation and problem solving really shined throughout the project. I would be very happy to work with Zach in any project.

Soheil Ali,eTech Consultants.

mailto:[email protected]

http://greenonfire.com

Green On Fire Brochure

Business

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