India’s Best Retail Companies to Work for 2014

Ms. Priti Malhotra5 Feb 2014

Retailing in Emerging Markets

India’s Best Retail Companies to Work for 2014

•A great place to work attracts better talent and helps in reducing attrition to an extent by 50%

•It makes an economic and business sense to have great workplace because these organization gives three times return.

What is a great workplace?

• The management trusts the employees

• The person takes pride in being a part of the organization

• Employees enjoy the company of peers

• Trust is the foundation

Prithi Malhotra

India’s Best Retail Companies to Work for 2014Great Place to Work Assessment

• Around 50 organizations from retail sector reached out to Great Place To Work Institute in 2013-14 to undergo a Great Place To Work Assessment.•Assessment was undertaken considering the Trust Index, Employee Survey and Culture Audit.

TRUST INDEX: 2/3RD WEIGHTAGE:

•An employee survey questionnaire that captures responses through 56 statements based on Great Place To Work Model

•Contains two open-ended questions on areas of strength and areas of improvement

CULTURE AUDIT: 1/3RD WEIGHTAGE:

An in-depth tool to understand various people practices at the organization. Covers nine practice areas as per the Great Place To Work Framework

India’s Best Retail Companies to Work for 2014How is trust measured?

Credibility:

1. Two Way Communication2. Manager’s Competence 3. Integrity

Respect:

1. Professional Support2. Collaboration3. Demonstrated Caring

Fairness:

1. Equity2. Impartiality3. Justice

Pride:

1. For the Job2. About My Team 3. With the Organization

Camaraderie:

1. Individuality Is Valued2. Welcoming Atmosphere3. Part of Something

Larger

Sandeep Malhtra

India’s Best Retail Companies to Work for 2014What can organizations do to create and sustain a great workplace?

Inspiring help people see how they contribute to an organization’s higher purpose

Speaking provide information honestly and transparently so people can contribute creatively to the organization’s efforts

Listening be accessible so people can ask questions, make suggestions and express concerns

Hiring hire people with gifts/talents who fit into the culture to contribute to the organization’s growth

India’s Best Retail Companies to Work for 2014What can organizations do to create and sustain a great workplace?

Celebrating celebrate organizational and work group successes in distinctive and unusual ways

Sharing share rewards of mutual efforts equitably with all who helped produce those results and with communities

Caring offer distinctive benefits that respond to people’s needs, show concern in times of crisis

Thanking show appreciation regularly and in unexpected ways

TOP 10 RETAIL COMPANIES TO WORK FOR

1. Lifestyle International Pvt Ltd

2. Titan Industries

3. Shoppers Stop

4. United Colors of Benetton India

5. Future Group

6. Metro Cash and Carry

7. Marks & Spencers

8. Puma Sports

9. Jubiliant Food Works

10. Levi Strauss

India’s Best Retail Companies to Work for 2014

Ms. Priti Malhotra / Sandeep Malhtra – Great Places to Work Institute5 Feb 2014