Government-wide Enterprise Architecture in Korea

The citizen friendly approach of

e-government Integration

1

Current Architecture Target Architecture

Business

Data

Application

Technical

Security

Transition Plan

Business

Data

Application

Technical

Security

1

National Initiatives

Agency A

IT

Planning

National IT Strategic Plan

Agency B

IT

Planning

Agency C

IT

Planning

Agency D

IT

Planning

Government - Level

Agency A

IT

Resources

Optimized

An Integrative View Needed

Agency B

IT

Resources

Optimized

Agency C

IT

Resources

Optimized

Agency D

IT

Resources

Optimized

Redundant IT investments occurred due to agency-level IT management

No processes or systems for government-wide IT resource management have been in placed.

Weak alignment between national IT directions and agency’s IT projects

Identifying duplicate resource is required IT Projects must be aligned with the national IT directions

2

PLAN (Budget, Strategy)

GEA Objectives

Strategy alignment

IT portfolio management

SEE (Monitor, Evaluate)

DO (Implement, Deploy)

New business initiative

Budget justification

Guidelines and reference models

Architecture management

Governm

ent-wide Level

Agency-level

Redundancy

monitoring

Performance

evaluation

Shared

service

Program

management

Gov. Public Service

GEA Framework, Reference models, Guidelines

Agency Service

Agency-level Framework, Reference models

Align Align

As-Is Arch

To-Be Arch

Transition Plans

As-Is Arch

To-Be Arch

Transition Plans

3

4

A blueprint for national informatization:

realizing integrated management

Efforts to nurture architects & disseminate

success cases

Saving budget & reducing costs

Promoting GEA through strong institutional

supports

Pioneers & a new world

1. GEA Concept & Framework

2. GEA Vision & Strategy

3. Vertical alignment

4. Horizontal alignment

5. Cross-sectorial collaboration mechanism

A blueprint for national informatization: realizing integrated management

5

GEA Concept & Framework

GEA Objectives

Guidelines and Reference models

Architecture management

Gove

rnm

ent-

wid

e le

vel

Agency-le

vel

Gov. Public Service

GEA Framework, Reference Models, Guidelines

Agency Service

Agency - Level Framework, Reference Models

Align

As-Is Arch.

To-Be Arch.

Transition Plans

As-Is Arch.

To-Be Arch.

Transition Plans

GEA

IT management

Update GEA Plan

IT Investment life-cycle

Do See

Plan

IT Investment life-cycle

Do See

Collect Agency

EA Assessment

EA Plan

Update Agency EA

Align GEA

Align Align

GEA Repository

Agency EA

Agency …

Inherit Update

It is the most effective management system which governs national IT projects, plans, and resources

1

6

Enhancement of government

efficiency

Central coordination mechanism

for service and data integration

Enhancement of service integration

Strong leadership from

the centralized IT and EA governance

IT redundancy management

and interoperability enhancement

IT investment management

based on the government-wide EA

Institutional foundation for utilization Mandatory adoption of agency EA,

but granting autonomy of EA artifacts

Enhancement of

government IT performance

& IT resource optimization

2 GEA Vision & Strategy

It optimizes the whole-of-government IT resources and improves performance. To that end, six strategic directions are established

7

3

Gov

’t-wide-level

Agency-le

vel

Strategy IT plan EA information

National Initiative

National IT Strategic Plan

Agency EA Transition Plan

Agency IT Implementation plan

Agency IT projects & resources

Information of GEA grouped by

Administrative Service

Government-wide

EA Transition Plan

As-Is To-Be

Information of agency EA

Optimization

Informatization

Vision

Monitoring

Presidential pledge

National informatization vision/goal

Agency middle and long term informatization plan

Agency informatization plan for next year

Agency IT plan

Vertical alignment

It supports alignment national initiatives, national IT strategic plans, and agency-level IT projects/resources

8

Agencies Planning

Agency

Budgeting

Agency

Operating

Agency

Evaluating

Agency

4

Plan Budget Evaluate Project/

Operation

(Ministry of

Public Administration

and Security)

(Ministry of

Strategy and Finance)

(National Computing

& Information Agency) (Prime Minister’s Office)

Horizontal alignment(1/2)

National IT management life-cycle

9

It will support IT management full life-cycle which was managed by each agency

4 Horizontal alignment(2/2)

10

Stage

Program, Project, Content

Before

Plan Budget Project/ Operation

Evaluation

e-Ipses N-Tops D-brain GEA portal System

GEA portal System

e-Ipses N-Tops D-brain

Stage

Program, Project, Content

After

Plan Budget Project/ Operation

Evaluation

Major system

Major system

It integrates and manages agency-level IT resources throughout government-wide IT management life-cycle

Government-wide EA controls agency-level EAs It serves as a national governance tool for IT Planning, Budgeting, Operating, and Evaluating

5 Cross-sectorial collaboration mechanism

Since the early 2000, many countries have introduced EA at only agency level. Also, they didn’t have a detailed architecture of entire country

Korea established a mechanism in which central governments manage subsidiary/affiliated agencies

Government-wide Enterprise

Architecture (GEA)

e-Government Service IT Project

Information Technology

Organization &

Business Function

National Vision

& Strategy

Database

Performance & Budget

EA in National

Police Agency

EA in Local

Government

EA in Korea

Forrest Service

Subsidiary agency EA in Ministry of

Public

Administration

and Security

EA in Ministry of

Strategy

and Finance

EA in Police

Agency

EA in Ministry

of National

Defense

EA in Ministry of

Environment Affiliated agency

Subsidiary agency

Subsidiary agency

Affiliated agency

Subsidiary agency

Subsidiary agency

Affiliated agency

Subsidiary agency

Affiliated agency

Subsidiary agency

Subsidiary agency

Affiliated agency

Subsidiary agency

Subsidiary agency

Affiliated agency

11

1. Legislation of EA law

2. The 1st EA master plan

3. The 2nd EA master plan

4. Increase of EA utilizing agencies

5. Evolution of EA Maturity Model

Promoting GEA through strong institutional supports

2

▶ Article 11. Chief information officer (CIO) shall directs agency’s EA

▶ Article 12. EA related policies shall be discussed at CIO Council

▶ Article 15. EA should be utilized to achieve public informatization

▶ Article 43. EA should be reported annually to the National Assembly

▶ Article 4. Pursuit of e-government based on EA

▶ Article 45. Establishment of EA Master Plan & GEA

▶ Article 46. EA introduction obligation in public sector

▶ Article 47. Promotion of EA introduction · operation

▶ Article 68. Analysis & evaluation of EA achievement

▶ Article 71. Designation of EA specialized agency(NIA)

▶ Issued about ineffective information resource

management

▶ Integrated into Electronic Government Act in May 2010

Legal basis Progresses

Framework Act on National Informatization

Electronic Government Act

Research on information resources of public sector

(Office for Government Coordination, April 2002)

Enactment of laws on effective introduction of

information system & operation (May 2005)

Establishment of the 1st EA master plan

& Guidelines(June 2006)

Preparation·Implementation of comprehensive

countermeasures to prevent duplicate investment

(since March 2010)

Establishment of GEA(September 2009)

Establishment and implementation of

2nd EA master plan(May 2011)

According to the EA law, public agencies should adopt EA, and all public IT projects &

e-government should be carried out based on EA

13

Legislation of EA law

For GEA, the EA law was legislated in 2005 to resolve ineffective information resource management at national level

1

Introducing and disseminating EA in public sector

Realizing performance-based integrated management system for national information resources

Initiating EA-based

government-wide informatization Laying

a foundation for mutual

utilization of IT

resources

Establishing EA for major public

sectors

14

Reinforcing agency’s EA capability Promoting EA market

“ ”

The 1st EA master plan

The 1st EA master plan in 2006 focused on the implementation of EA in each agency

2

▶Institutionalizing EA-based

informatization

▶Supervising progresses of IT

projects

Utilizing information resources effectively and improving performance of national IT projects

▶Preventing duplicated IT

investment

▶Improving functions of GEA &

information quality

▶Connecting & integrating public

services

▶Connecting & integrating

master data

▶Establishing interoperable &

technical foundation

▶Enacting notification of

interoperability secure

Transition from EA introduction to EA utilization

15

Setting a foundation for

national IT projects

Connection & integration

of IT services

Improving interoperability

among information

systems

Enhancing efficiency of

IT projects

Expanding foundation for EA promotion

Restructuring the governance and

direction

Disseminating EA guidelines

Enhancing maturity assessment

Expanding training programs

The 2nd EA master plan 3

The 2nd EA master plan in 2011 focused on enhancing government-wide informatization performance as well as agencies’

Number of agency implemented EA Growth of EA Implementation

Number of Agency

Targets

2008 2009 2010 2012

150

100

50

0

2011

79 83

100 110 110

Central

gov’t

Local

gov’t

Public

Agency

20 60 100 140 120 80 40 0

55

115

17

16

39

44

Implementation

16

4 Increase of EA utilizing agencies

According to the EA law, a number of agencies adopted EA are increased

2012 2011 2010 2009 2008 2007 2006

V 3.1 V 3.0 V 2.3 V 2.2 V 2.1 V 2.0 V 1.0

2006 2007 2008 2010

4

3

0

2009 2012 2011

2

1

2.6

2.3 2.5

3.2 3.0

3.3 3.2

Central gov’t EA maturity average result EA Maturity Model (Level 1 – Level 5)

Mandatory

Management

Promoting infrastructure

Changing management

Performance management

Use

Using in organization

Using in across agencies

IT Invest Management

Development

GEA required Information

GEA required relationship Info

Agency dependent EA Information

Align with national EA

strategy

Agency IT evaluation

Input to GEA

planning

Input to agency EA planning

EA Maturity Model : A standard model to evaluate the capability of EA utilization has been

evolving every year since 2006

17

level

5 Evolution of EA Maturity Model

According to the EA law, each agency should be evaluated for EA maturity level and the results are used for major criteria in the annual evaluation

18

1. GEA objectives

2. HR capacity improvement programs

3. Dissemination of best practices

4. Cooperation with various EA councils

5. EA Awards

Efforts to nurture architects & disseminate success cases

In order to implement national informatization in an effective manner,

design a blueprint for national informatization,

pursue optimal informatization based on the blueprint,

and provide concrete implementation measures

Alignment

Nations IT strategic plan is

aligned with agency-level IT

projects/resources

Integration

Information resources are

integrated to provide high

quality services to citizens

Transformation

GEA provides a roadmap

for government-wide public

business innovation

19

1 GEA objectives

The Korean government sets three objectives for GEA : Integration, Alignment, and Transformation

Institution type Trainees by year

Total ~2006 2007 2008 2009 2010 2011 2012

Central government 1,280 277 186 42 152 193 130 300

Local government 2,168 80 48 48 253 558 276 905

Public agencies 2,098 128 224 137 120 271 360 858

Total 5,546 485 458 227 525 1,022 766 2,063

On-line EA training curriculum

Training Programs: for CIOs, basic course(include on-line course), practice course, etc.

20

Class Curriculum Training time(min)

1 EA concept 70

2 EA Using 60

3 Government EA configuration and status 70

4 EA case study 40

5 EA implementation procedures and adoption method 60

6 EA advancement and development plan 60

7 EA operation & management 50

8 Government EA portal demonstration & using method 70

2 HR capacity improvement programs

The Korean government offers the various kind of architect training programs

Ministry of Information and Communication case

Ministry of Government Administration and Home

Affairs case

Ministry of Maritime Affairs and Fisheries case

Public Procurement Service case

Seoul Metropolitan case

Korea Education and Research Information Service

case

Korea Land Corporation case

Korea Housing Corporation case

Industrial Bank of Korea case

BC Card case

2006 EA best practices

Postal Service Headquarters case

Ministry of Land, Transport and Maritime Affairs case

Department of Defense case

Ministry of Environment case

Public Procurement Service case

Korea Expressway Corporation case

Korea Water Resources Corporation case

National Federation of Fisheries Cooperatives case

2007~8 EA best practices

Kyobo Securities case

Shin Young Securities case

S company case

SK marketing & company case

Pulmuone Holdings case

L company case

Hanjin Shipping case

K company case

2010 EA best practices in private sectors

21

3 Dissemination of best practices(1/3)

The Korean government has been spreading excellent cases of GEA/EA implementation since 2006

United Kingdom case

Germany case

Netherlands case

EU case

Australia case

Singapore case

Canada case

New Zealand case

2010 EA best practices of foreign public sectors

Korea Customs Service case

Ministry of Land, Transport and Maritime Affairs case

Rural Development Administration case

Health Insurance Review and Assessment Service case

Korea Water Resources Corporation Case

Korea Institute of Radiological & Medical Services case

Busan Metropolitan City case

2011 EA best practices

Ministry of Land, Transport and Maritime Affairs

case

Korean Intellectual Property Office case

Korea Forest Service case

Seoul Metropolitan City case

Daejeon Metropolitan City case

Health Insurance Review and Assessment Service

case

Defense Agency for Technology and Quality case

2012 EA best practices

22

3 Dissemination of best practices(2/3)

The Korean government has introduced as many as 50 best practices of the public and private sectors

23

GEA/EA case presentations

Title ASIA-PACIFIC REGIONAL FORUM

ON ICT APPLICATIONS

Date 18th - 21st May 2011

United Nations Conference Centre (UNCC),

Bangkok, Thailand

&

Location

Korea e-Gov’t : Government EA(Enterprise

Architecture) & e-Gov’t standard Framework Present title

Title ENTERPRISE ARHICTECTURE

SUMMIT 2007

Date 15th – 19th October 2007

Grand Hyatt, Singapore Location

Deploying EA. A Korean Government

Perspective Present title

Organized by Organized by Flipside

3

The Korean government has been invited to present the excellent practices of GEA/EA to the world wide

Dissemination of best practices(3/3)

Title Public agency CIO council

Date March 22, 2007

47 Public agency CIOs

EA concept, necessity, and law

Attendance

Subject

EA Practitioners Council collects theirs’ opinions by holding annual meetings, and CIO

councils deliberate major issues

EA Practitioners council attendance

2007 2008 2009 2010 2011 2012

50 175 160 175 284 291

Title EA Practitioners council

Date April 2 ~ 3, 2012.

291 EA Representatives of the each

agency

2012 EA policy direction and plan,

GEAP utilization demonstration

Attendance

Subject

Title Central government CIO council

Date June 5, 2012

35 Central government CIOs

EA future direction and development

Attendance

Subject

24

4 Cooperation with various EA councils

The Korean government collects various opinions which apply them to the GEA policies

25

Award type 2010 2011 2012

Minister’s award 2 3 3

NIA chairman’s award 6 6

Institute of EA award 6

Total 2 9 15

25

5 EA Awards

The Korean Government has been awarding agencies and EA practitioners for their excellent GEA performance

26

1. Integrating into whole-of-government service

2. Saving budget in government-level

3. Reducing costs in agency-level

Saving budget & Reducing Costs

Visiting individual agencies involved/ Receiving guidance

• Confirmation of

attachment

• Visiting to related

agency

• Confirmation of

payment amount

1

2 3

Civil

petitioner attachment release

(registration officer) 4

National Police Agency

City hall

provincial

government building

City public office

Payment Entrusting vehicle attachment release

1

Before

2 3 4

After Civil

petitioner 1

Batch system for

vehicle attachment release Attachment release Payment 2 3

1 2 3

Amount that has to be

paid

Entrusting vehicle

attachment release

(responsible agency)

Attachment release (responsible office)

•Individual payment

• Requiring vehicle

attachment release

(civil complaint)

Attachment release Payment

(bank, making a deposit without a bankbook, electronic payment)

Confirmation of attachment

• Whole information related

with attachment

• Amount of payment

27

1 Integrating into whole-of-government service

It has a government-wide goal to integrate related agency-level systems into the whole-of-government services

Vehicle attachment release

1

Agencies can use and share integrated missing child information data through GEA

A foundation for mutual utilization

It allows agencies to share information together by creating interoperability structure to enhance public services

28

Integrated search service

National Police Agency, National Center for Missing & exploited

Children

Searching information

about missing children

Information about

institutionalized children

Information to prevent missing children

Family with missing child

Progress notification Personal information

such as pictures

Genomic information

Personal information of institutionalized children

(Specialized organization for locating missing children, Seoul Metropolitan. Korea Red Cross, etc..)

Fingerprints of Children (Local government)

Private organization information

TV Program information (Korea Broadcast Service)

Facility for protection

Info. about child

Missing child prevention

Info. about child

Report info. about child

Personal information

Detailed info. such as pictures

Detailed info. such as pictures

Genomic info.

Personal information

29

2009 2010 2011 2012

2,000

1,500

1,000

900

800

888 888 888 888

981 981 981

535 535

1,982

(Unit : 100 million KRW)

Agency A

System A

System B

System C or

Integration Connection

Agency B

System C

System D

System E

29

2 Saving budget in government-level

It helps budget saving by preventing duplicate projects or integrating similar systems in government-level

Every e-government project should be previewed according to the ‘Electronic Government Act’ to eliminate redundancy

The Korean government has saved 438.6 billion KRW ($482M) by preventing duplicated projects since 2009

Ministry of Land Transport and

Maritime Affairs

▶ Management of redundant IT

investment, saving $20M per year

▶ Integration of existing information

system (41 → 21)

Statistics Korea

▶ Prior review of IT investment,

saving $0.3M

▶ Reduce decision time of Information

resources management, saving

$0.04M

Korea meteorological administration

▶ IT management cost reduction,

reuses idle resources

▶ Saving $0.4M per year

Rural Development Administration

▶ Integration of existing webpages

(30 → 20)

▶ Integration of existing information

system, saving $0.7M per year

Korea Customs Service

▶ Management of redundant IT

investment,

saving $15M for 2 years (‘10~’11)

▶ Management of redundant

coordination and reorganization

Korean Electric Power Corporation

▶ Prior review of IT investment,

saving (saving $0.7M)

▶ Organization through information

system utilization analysis (saving:

$0.15M)

30

3 Reducing costs in agency-level

It also helps preventing duplicate projects or integrating similar systems in agency-level

1. New concept of EA: GEA

2. Transformation from EA to GEA

3. Real time government-wide information resource

management

4. Whole-of-government approach

5. Future Plan

Pioneers & a new world

5

Strategic objectives of GEA

Principles, Framework, Guidelines, Reference models, Meta model

Institutional Settings

Government-wide EA Agency – level EA

GEA artifacts Agency EA artifacts

GEA activities Agency EA activities

GEA management system(GEAP) Agency EA management system

Promotion and networking Education/training program Maturity assessment

Alignment

Guide

Interface

Alignment

32

1 New concept of EA: GEA

It opens a new era of government-wide optimization, departing from agency focused information resource management

Laws and Regulations

Framework

Meta model

Focused on implementation of agency-level EA

Enforced identical EA artifacts

Focus on utilization of EA

Allow customized EA artifacts

Limited to agency-level implementation EA

Limited to current and target architecture at agency-level

Expands not only to government-wide area but agency-level

Designs to share current and target architecture among agencies

Used as a standard only for agency-level EA artifacts (business, data, application and technical artifacts)

Becomes a standard for GEA artifacts (national strategies, IT plans, projects, IT resources, etc.)

The laws and regulations, framework, and meta model were modified to be

compatible to GEA

33

2 Transformation from EA to GEA(1/2)

It brought about dramatic changes of EA criteria such as laws, models, guidelines, etc. through its settlement process

EA maturity model

EA management

system

EA Governance

Evaluated the level of maturity focusing on agency-level

Evaluates establishment and utilization of agency-level EA, as well as institutional operation of GEA

Limited to agency-level EA management systems

Maintains agency-level EA management system

Establishes a new GEA management system

Managed the IT process of agencies Manages the IT process of both agencies and the whole-of-government

EA Maturity Model, EA management system, and EA governance were modified

to be compatible to GEA

34

2 Transformation from EA to GEA(2/2)

It brought about dramatic changes of EA criteria such as laws, models, guidelines, etc. through its settlement process

Clients Information system Agency Data

Civil

organization

Social

minorities

Patriots &

Veterans

North Korean

defectors

The disabled

Management system

of teenager from North Korea

North Korean teenager

support center

Integrated management system

for North Korean defectors

Korea Education Development

Institute

Ministry of

Unification

North Korean

studies

Information systems which are strongly related each other are identified and then subjected

to integrate

35

3 Real time government-wide information resource management(1/2)

GEAP makes it easy to identify all kinds of IT projects & resources of all agencies (1,400) on a real time basis

GEAP(www.geap.go.kr) shows all kind of information including Nation Initiatives, IT plans, IT

projects, HW, SW and etc. on a real time basis

36

Real time government-wide information resource management(2/2)

GEAP serves as an IT dashboard to provide detailed information about all public agencies’ IT resources at a glance

3

Evaluation

Prime Minister’s

Office

Planning

Ministry of Public

Administration

and Security

Budgeting

Ministry of Strategy

and Finance

Development & Operation

National Computing

& Information Agency

In case of Korea, four independent government departments as below are in charge of

each four major processes: planning, budgeting, development & operation, evaluation

Ministry of Environment

Ministry of Land, Transport and

Maritime Affairs

Ministry of Knowledge Economy

Local government

...... Public agency

Government-wide Enterprise Architecture

37

4 whole-of-government approach

It can be achieved only by whole-of-government approach along with participation of all IT processes owners

In particular, currently each nation has individual organizations for planning, budgeting,

development and operation, and evaluation for national information projects.

Front Office

Back Office

Ministry of Patriots and

Veterans Affairs

Communication Service Data

Example: Social welfare integrated Service platform

Worker Social

worker

The

disabled The elderly Woman Youth

General

people

The

vulnerable

Local Government Ministry of Health and Welfare Ministry of Public Administration

and Security

Ministry of Employment and

Labor

Korea Workers’ corporation &

Welfare service

Ministry of Strategy

and Finance

Ministry of Gender Equality

and Family

Korea Employment Agency for

the Disabled

Integrated information portal for

Public welfare service

Participation community

for beneficiaries and citizend

One – Stop

Social welfare civil service

Analysis support for

welfare policy and decision making

Connection & integration

for cooperation and process of

social and voucher welfare

Social welfare service

connection & integration

38

Future Plan

It is going to be an major pillar of e-government platform which will take Korean e-government to a upper level

E-government platform provides a variety of techniques(data, communication, service, etc.)

tailored to a new environment

5