Government of Jharkhand Department of Women, Child Development and Social Security

JHARKHAND WOMEN DEVELOPMENT SOCIETY Directorate of Social Welfare, Engineers’ Hostel, Sector-III, Dhurwa, Ranchi – 834 004

(Phone No. 0651-2446216, Fax No. – 0651 – 2400 893)

REQUEST FOR EXPRESSIONS OF INTEREST

(CONSULTING SERVICES – FIRMS SELECTION)

EOI No: JWDS/TEJ/17-18/03 Dated: 28th August 2017

INDIA

Tejaswini- Socio-economic Empowerment of Adolescent Girls & Young Women Project

Loan/Credit No.: IDA-5868-IN

Assignment Title: Hiring an agency for Hiring an agency/ consortium for the provision of advisory

services to JWDS and development of Standard Operating Procedures/ Guidelines for institutional

service providers associated with the Tejaswini Project in Jharkhand

Reference No.: CS – 19

1. The Jharkhand Women Development Society (JWDS), an autonomous society set up under the Department of

Women & Child Development and Social Security (DWCDSS), Govt. of Jharkhand is implementing Tejaswini

project with funding from The International Development Association and intends to apply part of the proceeds for

consulting services.

2. JWDS seeks to hire qualified and experienced Consultant for providing advisory services to JWDS and

development of Standard Operating Procedures/ Guidelines for institutional service providers associated with the

Tejaswini Project in Jharkhand

Objective: The objective of this assignment is to support the development of standard operating procedures, act in

an advisory role, provide desired handholding support to service providers and JWDS for implementation of various

institution level services to AGYW under Tejaswini, namely, provision of education services, business skills

training, vocational training for wage and self-employment across 17 districts in Jharkhand.

3. The period of assignment will be three years effective from the contract signing date, subject to satisfactory

performance determined by the JWDS. Any change in the period of assignment will only be made after mutual

review by both the parties. The draft Terms of Reference along with Detailed REoI for the assignment is available at

website www.prdjharkhand.in The consultant are requested to visit advertisement section – Online tender in

website and can search the Detailed REoI and ToR (Term & Condition) using search option and selecting date. The

advertisement is being published under Social Welfare, Women and child Development Department

4. The Jharkhand Women Development Society (JWDS) now invites eligible consulting firms (“Consultants”)

to indicate their interest in providing the Services. Interested Consultants should provide information

demonstrating that they have the required qualifications and relevant experience to perform the Services.

The shortlisting criteria are:

- The firm should be in business for the last fifteen (15) years.

- The firm should have an average annual turnover of at least INR 5 Crore in the last three financial years. i.e for

financial year (2013-14, 2014-15 & 2015-16)

- At least 10 years of demonstrated experience in handling and management of educational and skills related

projects at grass root level.

- Proven experience of at least 6 years in handholding support to Government Departments/External funded

projects in the field of education projects (preferably in Non formal education) and skilling projects (preferably

vocational and business skills).

- Demonstrated 5 years of working experience in mainstreaming out of school youths in education (Formal & Non

Formal) and vocational skills; preferably with Adolescents Girls and Young Women.

- At least 3 years of experience in managing or monitoring study centers or training centers.

- Working experience in developing implementation/operational guidelines or formulating strategy document for

schemes pertaining to social economic empowerment of Adolescents Girls and Young Women preferably in

Government funded/project external projects will be preferred.

- Experience of training and management of education & skills intervention in Jharkhand will be added as

advantage.

- Prior experience of working with Government of Jharkhand will be preferred; and

- Availability of qualified experts in fields relevant to lead the proposed work.

- The firm should have not been blacklisted by any government or any other donor/partner organization/World

Bank in past. (Declaration to be given as per as per annexure -B)

Interested firm may submit their application expressing interest in the prescribed Performa annexed

herewith {Annexure-A & B} in the sealed envelope with each page of application signed by an

authorized signatory, including the pages comprising the annexure.

5. The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and

Employment of Consultants under IBRD Loans and IDA Credits & Grants by World Bank Borrowers (January

2011, revised July 2014) (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest. In

addition, please refer to the following specific information on conflict of interest related to this assignment: conflict

between consulting activities and procurement of goods, works or non-consulting services; conflict among

consulting assignments; and relationship with Borrower’s staff.

6. Consultants may associate with other firms in the form of a joint venture or a sub consultancy to enhance their

qualifications. The “Association” may take the form of a joint venture (with joint and several liability) or of a

sub-consultancy, and this should be stated clearly in the submission.

7. A consultant will be selected in accordance with the QCBS method set out in the Consultant Guidelines.

8. Further information can be obtained at the address below during office hours 1000 to 1700 hours.

9. Expressions of interest must be delivered as one hard copy and one electronic/soft copy either in Pen drive or CD to

the address below through registered post/speed post/ courier/ by Hand by 16th October 2017 till 1700 hrs. (As per

Notice for extension No : 535/JWDS/Tej dated 25.09.2017)

10. In case of any Addendum/Clarification/Corrigendum/Extension regarding this REoI Notice, the same will be

published in the above websites only.

11. The Authority reserves right to cancel or terminate the tendering process at any stage prior to signing of the contract

with successful bidder without assigning any reason therefor and shall not be liable to any bidder /party in any

manner either directly or indirectly.

Jharkhand Women Development Society (JWDS),

Department of Women & Child Development and Social Security (DWCDSS),

Govt. of Jharkhand

Address: Project Director – Tejaswini Project, Jharkhand Women Development Society (JWDS), Engineers'

Hostel-II, 1st Floor, Sector – III, Dhurwa, Ranchi – 834004, Jharkhand

Attn: Project Director, Tejaswini

Tel: 0651-2446216

Fax: 0651-2446127

E-mail: procurement.jwds@gmail.com

Contact Person: Vivek Kumar Nayak (Procurement Specialist)

Contact No : 9692129929/7979074760

Sd/-

Director, Social Welfare-cum

Project Director, Tejaswini Project

Annexure -A

Format for Submission of Information to Tejaswini Project, JWDS to provide advisory services to JWDS

and development of Standard Operating Procedures/ Guidelines for institutional service providers associated

with the Tejaswini Project in Jharkhand

Submission Requirements:

A. Consultant’s Profile

Organization

al

Name of the Organization:

Postal Address:

Telephone / Mobile no.

Fax/ E-mail/ Website:

Contact Person name and designation with contract details:

Date of establishment (DD/MM/YY):

Date and place of Registration:

Registration No (Copy to be enclosed):

Location of Head office:

Details of Branches if any:

Provide a brief description of the background of organization:

Does the consultant have an office in Jharkhand (Yes/No):

If Yes, then Please mention the Key Contact Person along with the contact details in

Jharkhand.

Any other information which the consultant wants to add.

B. Financial Information {Please enclose the financial statement of last three financial year. }

The firm should have an

average annual turnover of

at least INR 5 Crore in the

last three financial years. i.e

for financial year (2013-14,

2014-15 & 2015-16)

Provide the turnover on the basis of audited financial statement of the

previous three financial year in Rupees.

2013-14 2014-15 2015-16

C. Consultant’s Experience

1) Experience in handling and management of educational and skills related projects at grass root level. {Proof to be

enclosed}. You may add more rows

Sl. No Name of the

Project/Assig

nment

Brief

details of

the

Service

provided

Client

and

country

Duration of

Assignment in months

Value of

Contract

(in INR)

Whether

contract

closed

or not

Please mention Page No

of the supporting

document to be referred From

{start

date}

To

{End

date or

ongoing}

Total

months

2) Experience in handholding support to Government Departments/External funded projects in the field of education

projects (preferably in Non formal education) and skilling projects (preferably vocational and business skills).{Proof

to be enclosed}. You may add more rows

Sl. No Name of the

Project/Assi

Brief

details

Client

and

Duration of

Assignment in

Value

of

Whethe

r

Please mention Page No

of the supporting

gnment of the

Service

provide

d

countr

y

months Contrac

t (in

INR)

contrac

t closed

or not

document to be referred

From

{start

date}

To

{End

date or

ongoing}

Total

months

3) Experience in mainstreaming out of school youths in education (Formal & Non Formal) and vocational skills;

preferably with Adolescents Girls and Young Women.

{Proof to be enclosed}. You may add more rows

Sl. No Name of the

Project/Assi

gnment

Brief

details of

the

Service

provided

Client

and

countr

y

Duration of

Assignment in

months

Value

of

Contrac

t (in

INR)

Whethe

r

contrac

t closed

or not

Please mention Page No of the

supporting document to be

referred

From

{start

date}

To

{end

date or

ongoing}

Total

months

4) Experience in managing or monitoring study centers or training centers. If any

{Proof to be enclosed}. You may add more rows

Sl. No Name of the

Project/Assi

gnment

Brief

details

of the

Service

provide

d

Client

and

countr

y

Duration of

Assignment in

months

Value

of

Contrac

t (in

INR)

Whethe

r

contrac

t closed

or not

Please mention Page No of

the supporting document to

be referred

From

{start

date}

To

{end

date or

ongoing}

Total

months

5) Experience in developing implementation/operational guidelines or formulating strategy document for schemes

pertaining to social economic empowerment of Adolescents Girls and Young Women preferably in Government

funded/project external projects. if any

{Proof to be enclosed}. You may add more rows

Sl. No Name of the

Project/Assi

gnment

Brief

details

of the

Service

provide

d

Client

and

countr

y

Duration of

Assignment in

months

Value

of

Contrac

t (in

INR)

Whethe

r

contrac

t closed

or not

Please mention Page No of

the supporting document to

be referred

From

{start

date}

To

{end

date or

ongoing}

Total

months

6) Experience of training and management of education & skills intervention in Jharkhand. if any {Proof to be

enclosed}. You may add more rows

Sl. No Name of the

Project/Assi

gnment

Brief

details

of the

Service

provide

d

Client

and

countr

y

Duration of

Assignment in

months

Value

of

Contrac

t (in

INR)

Whethe

r

contrac

t closed

or not

Please mention Page No of the supporting document to

be referred

From

{start

date}

To

{end

date or

ongoing}

Total

months

7 . Confirms the availability of qualified experts in fields relevant to lead the proposed work

Please Put the Tick (✓) mark in box.

Yes

No

Signature of the authorized representative in all pages.

Note Below:

• The ToR shared with this REOI is a draft Version, which may be changed at the time of issue of RfP.

• Please be mindful to mention the page no at the supporting documentation to be referred. Also Index the proposal and

accordingly ensure the numbering of all pages with signature & seal.

• Consultant may associate with other Consultant in the form of a joint venture or a sub-consultancy to enhance their

qualifications. The “Association” may take the form of a joint venture (with joint and several liability) or of a sub-consultancy,

and this should be stated clearly in the submission.

Annexure -B

Declaration

Date:………….

To whom so ever it may be concern

I/We hereby solemnly take oath that I/We am/are authorized signatory in the firms/Agency/ Institute/ Company

and hereby declare that "Our firms/ Agency/ Institute/Company/Organization do not face any sanction or any

pending disciplinary action from any authority against our firms/ Agency/ Institute/ Company /Organization or

partners." Further, it is also certified that our firms has not been blacklisted by any government or any other

donor/partner organization/World Bank in past.

In case of any further changes which effect of this declaration at a later date; we would inform the society

accordingly.

Authorized Signatory

(with seal)

Annexure-C

Check list for submission of documents

Sl No. Description Yes/No Remark, if any

1. Document (s) to demonstrate that the firm is in the business

for the last fifteen (15) years; i.e till 31st March 2017.

Registration certificate to be enclosed

2. Proof for an average annual turnover of at least INR 5 Crore in

the last three financial years. i.e for financial year (2013-14,

2014-15 & 2015-16)

3. Proof for experience in handling and management of

educational and skills related projects at grass root level.

4. Proof for experience in handholding support to Government

Departments/External funded projects in the field of education

projects (preferably in Non formal education) and skilling

projects (preferably vocational and business skills).

5. Proof for experience in mainstreaming out of school youths in

education (Formal & Non Formal) and vocational skills;

preferably with Adolescents Girls and Young Women.

6. Proof of experience in managing or monitoring study centers

or training centers.

7. Proof of. experience in developing

implementation/operational guidelines or formulating

strategy document for schemes pertaining to social economic

empowerment of Adolescents Girls and Young Women

preferably in Government funded/project external projects

will be preferred. If any

8. Proof of experience of training and management of education

& skills intervention in Jharkhand will be added as

advantage.. If any

9. Certificate that the firm have not been black listed

{as per prescribed format : annexure-B}

Jharkhand Women Development Society (JWDS)

Department of Women and Child Development and Social Security Government of Jharkhand

Draft Terms of Reference

Hiring an agency/ consortium for the provision of advisory services to JWDS and development of Standard Operating Procedures/ Guidelines for institutional service providers associated with the Tejaswini Project in

Jharkhand

1. Background The Jharkhand Women Development Society (JWDS) is an autonomous society set up by the Government of Jharkhand with the broad objective to implement and manage state-level women’s development programs run by the Department of Women, Child Development and Social Security (DWCDSS). Its main vision is to protect and promote the rights of women and adolescent girls by ensuring their care, protection, development and socio-economic empowerment through various policies and programs. The Government of Jharkhand with World Bank financial and technical assistance is implementing a project titled Tejaswini: Socio-economic Empowerment of Adolescent Girls & Young Women (AGYW). The Jharkhand Women Development Society (JWDS), an autonomous society set up by the Government of Jharkhand, under the overall supervision and guidance of Department of Women & Child Development & Social Security (DWCDSS), Government of Jharkhand will implement the project. The project objective is to improve completion of market-driven skills training and secondary education, and broader socio-economic empowerment, for adolescent girls and young women (AGYW), ages 14-24, in select (17 non-Sabla) districts of Jharkhand. The Tejaswini project emphasizes two basic levels of intervention. The first is at the community-level: community-based platforms (“clubs” and “centers”) for AGYW to come together for regular activities and support, counseling and guidance, life skills education, livelihood support services, and information on, and access to, broader services and opportunities—especially project-contracted training and courses delivered at the institution-level. The second is the institution-level: working with partner institutions through performance-based contracts to deliver education services, vocational training, business skills training, and non-formal education to a subset of AGYW, and making it easier for them to participate by addressing critical constraints. In order to execute the community level interventions, JWDS is in the process of hiring qualified NGO service providers. For institutional level interventions, different service providers will be engaged through performance based contracts to deliver education and skills training to the project’s target group. The service providers for education and skills training will work in tandem with the NGO service providers who will mobilize beneficiaries at community level. It is therefore required to establish standardized operating procedures for the said service providers to facilitate project implementation and monitoring. In this context, JWDS seeks to hire an agency/consortium to support in streamlining the project operations and monitoring for the institution-level services under Tejaswini.

2. Objective The objective of this assignment is to support the development of standard operating procedures, act in an advisory role, provide desired handholding support to service providers and JWDS for implementation of various institution level services to AGYW under Tejaswini, namely, provision of education services, business skills training, vocational training for wage and self-employment across 17 districts in Jharkhand.

3. Scope of work The following scope of work has been envisaged under the assignment:

3.1 Review and finalization of Implementation Guideline for Institutional Level Service Providers Under Tejaswini project, education service providers and vocational training providers are being hired on performance based contracts to provide services to ensure completion of education and skill training of beneficiaries. There will be three types of providers at the institution level (a) education providers mainly providing non-formal education and bridge education (these providers will also be assisted in such education services by the NGOs being hired for community level services), (b) vocational training providers who will provide NSQF aligned and SSC certified skill training on market relevant courses to beneficiaries with focus on wage employment, and (c) training providers who will provide business skill training and hand-hold beneficiaries interested in self-employment and entrepreneurship.

The implementation of the Tejaswini project also has two unique features. In two (Dumka and Ramgarh) out of the 17 districts being supported under the project in Jharkhand, an intensive approach is being piloted. In these districts, a cluster center, namely, Tejaswini Kendra, will be identified as a safe space at the cluster level where AGYW from about eight Tejaswini clubs at the Gram Panchayat levels nearby will conglomerate to receive the institutional level services. These spaces will be provided to the institutional service providers under the project. In the remaining 15 districts, while there will be Tejaswini clubs at the Gram Panchayat level, there is no provision under the project for a Tejaswini Kendra at the cluster level. Hence, beneficiaries from these 15 districts may have to commute longer distances, in terms of travelling to the institutional level service providers at the district HQ level, to access such services. The intensive approach hence seeks to take the provision of services closer to the place of residence of the beneficiaries. (Refer to Annex 1 for Project Overview).

• The agency will review all project related documents such as Project Appraisal Document (PAD), Project Operations Guideline, Terms of Reference for the different institutional service providers, and implementation units at the State, District and Block levels1 etc. The agency will hold intensive discussions with the various stakeholders to understand their role towards achieving the project objectives. The stakeholders for education and skills training also include National Institute of Open Schooling (NIOS) and various Sector Skill Councils.

• Based on review of documents and consultations with stakeholders, the Agency will review the draft Implementation Guideline for institutional level service providers detailing out the procedures/mechanisms aiming to provide a step by step guide and standardize the field implementation activities to be carried out by them. The Guideline will include the following:

• Detailed process of selection of beneficiaries from Tejaswini clubs including limited mobilization (if the batch size is less than standard size) by service providers directly, including the process of matching beneficiaries to service providers based on their preferences and capacity limitations.

• Criteria for selection of cluster centres (aligned to project phasing- refer Annex 2 on Project Rollout Plan) and setting up of same for delivery of services, defining minimum infrastructure requirements for safety, accessibility, sanitation, etc.

• Detailed customized packages for Tejaswini beneficiaries following existing NIOS curriculum (for Class 8 and 10) and SSCs (acceptance of Tejaswini clusters as valid service delivery points) and process for registering beneficiaries under NIOS and other databases to ensure proper certification upon completion

• Procedures for collecting and digitizing attendance records

• Standard procedures to follow in case beneficiaries fail to attend class and/or drop out—what types of outreach will be done to the girl and/or her family and at what point will the girl be considered a “dropout”, recording of these cases in the monitoring system

• Standard procedures for assessing student performance and issuing completion certificates in a timely manner

• Code of conduct for all trainers and other staff of service providers who will be directly engaging with beneficiaries to address non-discrimination, zero tolerance for sexual harassment, etc.

• Detail the role of service provides in facilitating all monitoring and impact evaluation activities of the project

1 Referred to as State Level Implementation Unit (SPIU), District Resource Implementation Unit (DRIU) and Block Resource Implementation Unit (BRIU)

• Detailing the process of verification of conditions for performance based contracts

• Detail follow up support to be provided by service providers which will require guidance on establishing linkages between institutional level service providers and relevant Government Departments such as Department of School Education & Literacy, Department of Higher, Technical Education & Skill Development, Rural Development, Department of Labour, Employment and Training etc.

• Pedagogy methods considering specific background of project beneficiaries- AGYW, school drop outs, out of school students, tribal students etc. including processes to deal with challenges/ issues related with the target group

• Mechanisms to focus on long term sustainability aspects of the target group

• The guidelines should provide standard formats for monitoring and reporting purposes, in collaboration with project’s M&E officer, to facilitate periodic tracking of service providers by JWDS

• Roles and responsibilities of SPIU, DRIU and BRIUs with respect to institutional level providers

• Any other relevant process/ activity/ task

• The Implementation Guideline must be aligned to other existing standard procedure/s followed by the state government (if applicable) and the processes/ standards, if any, being developed by JWDS in relation to the project (such as Project Operation Guideline)

• Agency will conduct the field testing of draft Guideline in at least 2 districts (one intensive and one non-intensive) On the basis of findings of field testing, the agency will incorporate the changes in draft implementation guidelines and will submit the final draft to JWDS for approval.

The following points will further guide the development of Guideline:

• The Guideline will be in Hindi and English languages

• Format should be user friendly and easy to understand by the target audience

• Guideline will be a live document for future amendment/s (if required) and therefore it should have the flexibility to accommodate mid-course variations, if any, during the project tenure

• Conduct participatory exercises with all stakeholders regarding content of Guideline

• Guideline should clearly earmark the procedures, if different, for intensive2 and non-intensive3 districts

3.2 Training and Handholding support to the Service Providers

The Agency will provide necessary handholding support to the institution level service providers in the execution of standard procedures in accordance with the Guideline prepared, to ensure quality implementation of the project interventions. The cost of all the logistics , venue and organizing all the training, monitoring and handholding support should be borne by the agency. The Agency will:

(i) Organize a training workshop of 2 days for education and skills training service providers, to train them on the Guideline and the standard operating procedures to be followed. The Tejaswini project will be rolled out in three phases, and such workshops may have to be several times over the duration of the contract, if different institution level service providers are selected for each phase.

➢ A two-day workshop should be conducted for all the service provider (refer annexure –III for institutional service provider) at state level.

➢ The location for the training should be confirmed in consultation with JWDS. Around 3-4 representative from each service providers needs to be trained.

➢ Training includes one main training and 1 refresher training considered with the given batch size. Training should be conducted annually with the follow-up refresher training.

➢ Average number of batch size for the main training has been taken as 30 considering the requirement of in-depth understanding of the subject; and for refresher training batch size can be taken around 40 . 50% of initial batches who have completed the main training session can receive the refresher training in the same year and for remaining 50% batches can be followed up in the second year of refresher training. The pattern should be followed for the consecutive years of trainings for the phases of implementation roll out as in annexure -2 .

2 Two Districts selected for intensive interventions: Dumka and Ramgarh 3 Districts selected for non-intensive interventions (15): Bokaro, Chatra, Deoghar, Dhanbad, Godda, Jamtara, Khunti, Kodarma, Latehar, Lohardaga, Pakur, Palamu, Purbi Singhbhum, Saraikela Kharsawan, Simdega

➢ Refresher training are estimated referring the given batch size of 40 only training curriculum/ schedule will be shorter. This training may be clubbed with workshop on challenges/ issues faced by the service providers

(ii) Review of training materials and curriculum to assess whether adaptations are needed for the project

beneficiaries or adjustment of pedagogical method. (iii) Accompany the Tejaswini M&E staff during periodic spot checks for monitoring to observe pedagogy and

classroom procedures. (iv) Support and assist with the coordination of data collection as needed by the project for monitoring and/or impact

evaluation purposes. (v) Identification, documentation, and sharing of innovations and best practices across service providers. (vi) Capacity building and handholding to service providers on proper and timely submission of forms, progress

reports, and monitoring data through the project’s MIS. (vii) Additional support as needed to ensure that all service providers understand the terms of their performance-

based contracts and that the conditions of the contract are assessed uniformly across service providers. (viii) On a half yearly basis, the Agency should organize one short term (2 days) workshop to discuss the challenges/

issues faced by the service providers in the process execution during the project rollout. During these workshops the Agency should provide refreshers on the operating procedures, focusing on areas that are posing challenges for the service providers.

➢ In the year I, this workshop may be conducted for all the stakeholders ( Education service provider, vocational skill training , business skill training, JWDS-SPIU,DRIU,BRIU ) in all the four districts in the first phase may be conducted.

➢ In the second year , for phase-II district this workshop may be conducted in two batches for 2-3 districts at one time. This may be followed for next phase-III districts .

➢ This workshop may include 2-3 representatives from each service provider and all the concerned SPIU team, one participants from each respective DRIU and BRIU.

(ix) Training on monitoring, reporting and documentation (best practices/innovations etc.) ➢ The agency will conduct 1 day training on monitoring tools and formats , reporting system and

documentation of best practices/innovations etc. ➢ Two representatives from each services are to be included in the training. This training would also include

concerned participants from JWDS . One participants from each DRIU and BRIU may be included for this training.

3.3 Training and Advisory support to JWDS

The Agency will provide regular supervision and in-time advisory services to JWDS team for any mid-course correction in the project implementation, if needed

(i) Provide 2 days’ orientation training to JWDS officials, Tejaswini- SPIU, DRIU and BRIU staff on the execution of

standard operating procedures as per the Guideline and their role with respect to the institutional service providers

(ii) Provide regular supervision and advisory support to JWDS aiming towards streamlined project operations (iii) The agency will establish its office and depute a core team at State headquarter for day to day interaction and

guidance with SPIU, Tejaswini , various service providers and related support to JWDS during the assignment period.

4. Period of Consultancy The period of assignment will be three years effective from the contract signing date, subject to satisfactory performance determined by the JWDS. Any change in the period of assignment will only be made after mutual review by both the parties.

5. Key professional staff qualifications and experience

Designation No. of

Positions Qualifications and Experience Overall Role Estimated

Person months

Key Experts

Team Leader 1 • Post graduate in public administration/ rural management/ social work/ public policy/ public administration or equivalent qualification

• At least 10 years of experience with community and institutional level interventions in education and vocational training services involving youth esp. AGYW, project design & management, identifying challenges and best practices of project/scheme operation

• Experience of handling similar assignments preferably in government / government funded project/external aided projects. Knowledge of what works and what does not at community level and with institutional service providers to devise practical solutions/ standards in a State such as Jharkhand

• Experience in providing advisory services, especially to the government, in standardizing/ streamlining project operations preferably for AGYW.

Overall management of services specified under contract and quality assurance

36

Education Expert

1 • Post graduate degree in social sciences/ education or equivalent qualification

• At least 8 years of relevant experience with education institutions, project implementation, preferably in States in India similar to Jharkhand

• Knowledge of field interventions, challenges and best practices in bridge education, non-formal education and sustainability aspects

• Experience of institutional assessment, public policy review/ development and institutional strengthening would be desirable

• Well verse in designing and developing standard procedures/ guidelines/ frameworks for government/ donor funded projects/ NGOs

• Excellent client relationship and management skills are mandatory

• Preparation of guideline wrt education services

• Regular support to service providers and advisory to implementing agencies

24

Skills Training Expert

1 • Post graduate degree in social work/ public administration/ rural management/education or equivalent qualification

• At least 8 years of relevant experience with TVET institutions, project implementation, preferably in States in India similar to Jharkhand

• Knowledge of field interventions, challenges and best practices in employment, vocational/

• Preparation of guideline wrt skills training services

• Regular support to service providers and advisory to

• 18

Designation No. of

Positions Qualifications and Experience Overall Role Estimated

Person months

livelihoods skills training and sustainability aspects

• Experience of institutional assessment, public policy review/ development and institutional strengthening would be desirable

• Well verse in designing and developing standard procedures/ guidelines/ frameworks for government/ donor funded projects/ NGOs

• Excellent client relationship and management skills are mandatory

implementing agencies

Trainers and Guidance Coaches

2 • Post graduate degree in rural management/ public administration/ social work /development or equivalent qualification

• At least 8 years of work experience in the implementation of education and skills development sector projects including pedagogy and livelihoods

• Experience on issues pertaining to AGYW likely to be out of school, school drop outs and belonging to disadvantaged categories . Basic understanding of issues or constraints related with skill training of AGYW.

• Training of institutional service providers & implementing agencies on standard operating procedures as per Guidelines

• Regular guidance to stakeholders to ensure smooth implementation

• 24

Non-Key Experts

Content Development

1 • Post graduate degree in Sociology/Social Work/Rural Development /relevant field

• At least 6 years of work experience in writing guidelines/ standard operating procedures, preferably for government led projects/ schemes

• Should have relevant publications with government/ quasi-governmental agencies/ donor institutions

• Documentation of Overall Guidelines for both intensive and non-intensive districts

• 11

Field Supervisors

6 (1 for 3

districts)

• Post graduate degree in rural management/ public administration/ social work /development or equivalent qualification

• At least 6 years of work experience in the implementation of education and skills development sector projects including pedagogy and livelihoods

• Experience on issues pertaining to AGYW likely to be out of school, school drop outs and belonging to disadvantaged categories

• Field level supervision, quality assurance, guidance on resolution of issues & challenges

• 36

*NOTE: Proficiency in English and Hindi (read, write, speak) is a must for the above positions. The estimated number of personnel is tentative and the agency may deploy personnel based on the timeline of requirement and deliverables within the time period—all subject to the Client’s approval. Also, the no. of trainers and field supervisors to be staffed should be aligned to project roll out plan. Hence, these positions must not be all proposed at the initial phase, but gradually taken on board.

S. No. Deliverable

1 Submission of Inception Report (includes plan of action after understanding the project interventions and roll out plan)

2 Submission of initial draft of Guideline for Institutional service providers 3 Field testing in two districts and submission of findings 4 Submission of final draft of Guideline 5 Conducting training of Tejaswini- SPIU, DRIU and BRIU staff and Institutional service providers on

the Guideline (at least three rounds over duration of contract aligned to the three phases of the project roll out plan)**

6 Quarterly workshops to ensure proper implementation and resolution of issues 6.i Completion of workshops for Phase –I districts (4 ) –Year-1 6.ii Completion of workshops for Phase-II districts (5)- Year 2 6.iii Completion of workshop for Phase-III districts (8) –Year 3

7 Submission of Quarterly progress report to JWDS (in a standard format designed by the agency) on field supervision and constant guidance support (including for follow up services by providers) along with regular progress report of institutional service providers submitted to JWDS

6. Deliverables and Payment

** Refer Annex 3- Service Providers and Other Details for Training Workshops

7. Reporting Arrangements The Agency will report to the Project Director Tejaswini / COO, JWDS and will work closely with the State Program Manager- Education and State Program Manager- Skills and Employment, in the JWDS PIU & his/her teams responsible for the implementation and supervision of the institution level interventions under the project. The Project Director Tejaswini / COO, JWDS will establish and implement procedures for reviewing the Agency's progress and approving outputs. In addition, the Project Director / COO, JWDS would assign a focal point person for the Agency from the JWDS PIU who will communicate the progress to the involved parties and ensure all necessary support to the consultant for the timely completion of this assignment. The Project Director / COO, JWDS will also ensure that all relevant information for the completion of this task is made available to the Agency in timely manner.

Annex-1: Brief overview of the Project

TEJASWINI PROJECT FOR SOCIO-ECONOMIC DEVELOPMENT OF ADOLESCENT GIRLS AND YOUNG WOMEN IN JHAKRHAND

1. Project Objectives The Project Development Objective is to improve completion of market-driven skills training and secondary education for adolescent girls and young women in select districts of Jharkhand4. 2. Implementing Department Department of Women, Child Development and Social Security, Government of Jharkhand 3. Scope and Coverage The project will be implemented in 17 districts5 of Jharkhand where SABLA scheme of Government of India is not being implemented. The 2 districts i.e. Dumka and Ramgarh, among the selected districts, have been chosen for piloting intensive interventions to increase participation in and completion of training and educational interventions, and for better key project outcomes.

The project will be implemented over five years, with a total cost of $90 million, including $63 million loan from the World Bank.

4. Target Group The primary project beneficiaries are adolescent girls and young women in the age group of 14-24 years from the state of Jharkhand. As per Census, 2011 there are about 3.24 million adolescent girls and young women in the state, of which an estimated 56% of young women (ages 15-24) from Jharkhand were neither engaged in education, employment, or training, compared to 19% of young men from the same households.6 The vulnerable among the target group belong to ST and SC accounts for 27% of the total target group population.

The project will simultaneously enhance the capacity of the government officials and functionaries engaged in delivery of relevant policies and programs at the state, district, block and GP level, NGOs, associations for adolescent girls and young women, and other community based organizations (CBOs) by simplifying procedures and clarifying roles, building skills and minimizing the service delivery barriers. 5. Brief Project Description Jharkhand Women Development Society (JWDS) will implement the Tejaswini project under overall supervision and guidance of Department of Women, Child Development and Social Security (DWCDSS), Government of Jharkhand. The major activities/ interventions under the project are:

(i) Establishing and Operating Tejaswini Clubs: Groups of Adolescent Girls and Young Women (AGYW) identified and enrolled with the project will be formed in 17 identified project districts. These groups will be referred as Tejaswini Clubs.

(ii) Life Skills and Business Skills Training: Life skills education will be provided to all AGYW beneficiaries enrolled with the project under Tejaswini clubs. Besides, community-level business skills training will be provided to the interested beneficiaries for increasing young women’s capacity to generate income through self-employment and micro-enterprise.

(iii) Providing Non-formal Education and Vocational Skills Training: It is envisaged to link beneficiaries aged 14-20 years to enhanced bridge and non-formal education through the open schooling system. Simultaneously, beneficiaries aged 16-24 years will be linked to vocational skills training (for both wage employment and self-employment) through performance-based contracts with select qualified providers.

4 Skills training under the project will comprise both vocational and business skills training and will be defined as ‘market- driven’ on the basis of skills offerings reflecting market assessments. Secondary education in this case focuses on attainment of secondary-level education among out-of-school girls through non-formal or bridge education supported through the project. 5 Bokaro, Chatra, Deoghar, Dhanbad, Dumka, Godda, Jamtara, Khunti, Kodarma, Latehar, Lohardaga, Pakur, Palamu, Purbi Singhbhum, Ramgarh, Saraikela Kharsawan, Simdega 6 World Bank Survey, 2015

(iv) Enhanced outreach of project intervention through intensive service delivery: Project will pilot and evaluate more intensive community-level service delivery models focused on increasing young women’s access to educational interventions, training, and employment opportunities. This intervention will be implemented in two districts (Dumka and Ramgarh) in addition to the 15 other project districts selected for non-intensive interventions. The sub-activities include:

• Deploying additional youth facilitators for every Tejaswini club, compared to one facilitator for every two clubs in the other 15 districts

• Establishment of Cluster level resource centre for AGYW

• Local full-time designated safe space (“cluster center”) leased and operated by the NGO provider in approximately 200 sites

• Interventions for enhanced outreach to hard-to-reach populations

• Top-up group cash grant will be provided to Tejaswini Clubs, that apply, having more vulnerable population to support self-employment opportunities

• Extra efforts in motivating Tejaswini Clubs with better access to informal credit support to complete business and livelihood skills training and pursue self-employment

(v) Facilitating inter-departmental coordination and convergence: Formulation of the state strategy and plan of action, developed in a consultative manner and approved by the state government, will provide a platform for convergent action of existing programs and institutions for socioeconomic empowerment of AGYW in Jharkhand.

(vi) Strengthening the M&E system: A robust M&E system will be prepared to monitor beneficiary mobilization, participation, case management, and payments as well as any grievances or appeals. The project will support the design, development, and operation of an automated program MIS for the project/.

(vii) Service provision through NGO service providers: NGO service providers will be engaged to implement the community-level interventions with regard to mobilization, engagement of youth facilitators, club formation, counselling and guidance to AGYW, and setting up of community-level full-time safe spaces (cluster centers), among others.

(viii) Benefit payment to AGYW for Completion of Vocational Skills Training and Non-formal Education: The project will provide contingent cash transfers to the beneficiaries participating in these courses for incentivizing regular participation in, and completion of Non-Formal Education and vocational skills training courses.

(ix) Capacity building of DWCDSS & JWDS and implementation support through a state level resource centre for empowerment of adolescent girls and young women that will provide ongoing support to DWCDSS in evidence-based policy and program development, process and impact evaluations, knowledge management and need-based program augmentation. Besides, an in-depth Training Needs Assessment of the project stakeholders at all levels will also be undertaken along with development of training modules.

(x) Public Education and Communication: The project would support development and implementation of a comprehensive communication strategy and campaign to raise awareness and citizen accessibility to social care services. These would include design, printing and dissemination of posters, handbills and other audio-visual materials. Community mobilization and communications with an emphasis on engaging families and community leaders (especially men) in support of girls’ program participation and broader access to educational and economic opportunities.

(xi) System strengthening through standard tools and procedures: Project will facilitate development of standard tools/ reporting formats for project; support development of relevant guidelines and guidelines for project implementation, partnerships and human resource management led by JWDS; and formulation of a state strategy and plan of action for convergent action on the empowerment of AGYW.

6. Outcomes

• Improved number of AGYW who complete market-driven skills training

• Improved number of beneficiaries who receive a secondary education certificate through bridge education or non-formal education (NFE)

• Improved paid employment (self or wage) opportunities for beneficiaries having completed market-driven skills training or education through mainstreaming or NFE

• Improved probability of beneficiaries, who are in or continued education for six months after completion of NFE, to pursue higher education

• Better understanding to cope with daily life situations through life skills training

• State strategy and plan for convergent action on the empowerment of AGYW developed and adopted

• Improved beneficiary awareness of entitlements and services

• Improved internal systems, standardized procedures/ guidelines/ guidelines in place and human resource capacity

• Improved performance and use of Management Information System (MIS) 7. Implementation Arrangements

• State level: The Jharkhand Women Development Society (JWDS) will act as the implementation agency for the Department of Women, Child Development and Social Security (DWCDSS). A Project Implementation Unit (PIU, having thematic experts/ professionals, will be established within JWDS to support day-to-day implementation of the project.

• District level: At the district level, JWDS will set-up its own implementation support unit in every district headed by a District Coordinator. The district unit will coordinate with and supervise respective Block Resource and Implementation Units (BRIUs) to ensure that all community-level interventions undertaken by the NGO service provider, skills and education providers, and youth facilitators at the community level are carried out timely and efficiently.

• Block level: The JWDS will set up its BRIU only in two intensive pilot districts i.e. Dumka and Ramgarh. In the remaining 15 project districts, the project proposes to contract NGOs for supporting activities at the block level. The project will enter into performance-based contracts with local NGOs to operate these BRIUs.

• Cluster level: It is proposed to establish a cluster level resource centre of AGYW (cluster of 2-3 Gram Panchayats) in only 2 intensive pilot districts. Youth facilitators will support these resource centers for all community-level activities.

The chart below provides an overview of the proposed implementation arrangement of the project.

Implementation Arrangement

8. Sustenance

• The project focuses on linking beneficiaries to related schemes through a common platform i.e. Tejaswini Clubs as well as augments the convergence possibilities by developing state strategy and plan of action for adolescent girls and young women.

• Training of master trainers and strengthening the internal staff capacities and systems to support long-term sustenance.

Annex-2: Project Rollout Plan

Initiating from the formation of 800+ Tejaswini clubs in the first year of project implementation, around 12,000 clubs are expected to be formed during the entire project duration of 5 years. It targets the total enrollment of around 6,80,000 AGYW aged 14-24 years as members of the said clubs in the project districts. Each club targets a maximum membership count of 40 in the first year with gradual increase to 60 members in 15 non-intensive intervention districts and to 80 members in 2 intensive intervention districts till third year of Universalization. District-wise and year-wise details of club formation in project districts are given in the following graph:

Year of project

implementation

Number of districts to be covered

Estimated number of clubs

to be formed

Year-1 4 836

Year-2 9 5115

Year-3 17 10472

Year-4 17 12190

Year-5 17 12190

In accordance with the above, Tejaswini clusters will be formed in the two intensive districts. Institution level service providers will also be brought in as per the roll out plan. The overall targets for education and skills training over the five-year project period are as follows:

Indicator Name YR1 YR2 YR3 YR4 YR5

Number of project beneficiaries (ages 16-24) who complete market-driven skills training (Number)

0.00 27000.00 87000.00 136000.00 200000.00

Number of project beneficiaries (ages 14-20) who receive a secondary education certificate through bridge education or NFE (Number)

0.00 7000.00 24000.00 37000.00 50000.00

Tejaswini Project: Phase-wise roll out

in districts

PHASE-I districts (4) for project roll-out

PHASE-II additional districts (5) for project roll-out

PHASE-III additional districts (8) for project roll-

out (Universalization achieved during this phase)

NON-PROJECT districts (7)

Annex-3: Service Providers and Other Details for Training Workshops

The logistics for all the proposed training workshops (on the Guideline, quarterly workshops etc.) should be borne by the agency.. The location for the training should be selected in consultation with JWDS. The expected nos. of stakeholders are detailed below:

Sl. No.

Stakeholder Proposed Nos. of Agencies

1. Education Providers 1 per district

2. Vocational Training Providers 1 per trade (project aims to provide options to beneficiaries in about 5-6 trades across all 17 districts)

3. Business Skills Providers and Self-employment skill training providers

5-6 across all 17 districts

4. JWDS staff State level, District level for all 17 districts, Block level in two intensive districts

From every agency mentioned above, it is expected that 3-4 persons would attend the main training followed by refresher training as per the defined batch-size . The above Table should be read along with the Project Roll Out plan to estimate actual nos. of participants in a workshop. Besides, the Advisory Services Provider Agency will have to establish procedure for and provide guidance for linkages of service providers to NGOs hired under project for community mobilization (1 every district) .Linkages also to be established to the respective SSCs of the vocational training sectors, 203 KGBVs across the state of Jharkhand and at least two Accredited Agencies and Accredited Institutions in every district.