Gov 2.0 and Open Data Sustainability
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Transcript of Gov 2.0 and Open Data Sustainability
Presented by Jury Konga, Principal
eGovFutures Group
MISA West ConferenceVernon, British Columbia
September 16, 2010.
Gov 2.0 & Open DataSustainability
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Acknowledgements
Appreciation is extended to a number of people and organizations in the Gov 2.0 & Open Data Community including
• Open Data Framework collaboration team from the cities of Vancouver, Edmonton, Toronto and Ottawa sponsors: Shari Wallace, Chris Moore, Dave Wallace, Guy Michaud and their project leads: Darrin Fast, Ashley Casovan, Trish Garner, and Sean McCaffrey
• MISA Ontario Gov 2.0 Committee• Tracey Lauriault, DataLibre• GovLoop.com, its Founder Steve Ressler, and the great discussion groups• WWW, twitter, YouTube, LinkedIn…. and all my “Open” friends
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Gov 2.0 and Open Data Sustainability
Overview
• Definitions – Gov 2.0, Open Data, Sustainability
• Current State• Gov 2.0 & Open Data
• Challenges of Gov 2.0 & Open Data• Corporate Culture, Policies, Standards, Resources, Technology choices
• Keys to Sustainability
• Concluding Remarks
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MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Definitions – Providing some Context
• Gov 2.0 - it’s about transparency, collaboration, citizen engagement, innovation, government efficiency & eDemocracy
• Open Data – it’s about public data being easily discoverable, readily accessible and freely available without restrictions (to a degree)
• Sustainability- where idealism meets pragmatism (and lives on)
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MISA West 2010Jury Konga
Obama’s Transparency and Open Government principles stated• Government should be transparent• Government should be participatory• Government should be collaborative
Source: http://www.whitehouse.gov/the_press_office/Transparency_and_Open_Government/
Foundation goals from the Open Gov Directive … stated• Publish Government Information Online• Improve the Quality of Government Information• Create and Institutionalize a Culture of Open Government• Create an Enabling Policy Framework for Open Government
Source: http://www.whitehouse.gov/open/documents/open-government-directive
Gov 2.0- Principles of Open Gov
Gov 2.0 and Open Data Sustainability 55
MISA West 2010Jury Konga
Additional goals identified from Open Gov community dialogue … (in no specific order)
• Effective and efficient access to Open Data (see OD principles later)• Enable citizen participation• Enhance collaboration and innovation• Encourage and seek partnerships• Institutionalize Open Government philosophies and practices
A declaration of open government by the Australian Government“Engage: Getting on with Government 2.0”; Report of the Government 2.0 Taskforce
Gov 2.0- Principles of Open Gov
Gov 2.0 and Open Data Sustainability 66
http://www.finance.gov.au/publications/gov20taskforcereport/chapter3.htm#a5
MISA West 2010Jury Konga
1. The Commissioners endorse and promote open government as a means to enhance transparency and accountability which are essential features of good governance and critical elements of an effective and robust democracy.
2. The Commissioners call on the federal and all provincial and territorial governments to declare the importance of open government, including specific commitments for stronger standards for transparency and participation by the public.
3. Governments should build access mechanisms into the design and implementation stages of all new programs and services to facilitate and enhance proactive disclosure of information.
4. Through ongoing consultations with the public, governments should routinely identify data sources and proactively disclose information in open, accessible and reusable formats. Public access to information should be provided free or at minimal cost.
5. In implementing open government policies, the federal and all provincial and territorial governments should give due consideration to privacy, confidentiality, security, Crown copyright and all relevant laws.
Gov 2.0Open Gov in Canada Recommendations
Gov 2.0 and Open Data Sustainability 77
Source : Sept 1, 2010 Resolution of Information and Privacy Commissioners of Canada, Provinces and Territories
http://www.oic-ci.gc.ca/eng/rp-pr-ori-ari_2010_1.aspx
MISA West 2010Jury Konga
Gov 2.0- Principles of Open Gov
Gov 2.0 and Open Data Sustainability 88
Aggregated view from the prior stated sources
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Gov 2.0 and Open Data- Where’s IT in this?
Role of IT will be critical to the success of Gov 2.0 and Open Data initiatives … but not alone
Nature of Gov 2.0, Open Data and related initiatives will require both an internal and external collaborative approach
IT’s role must be at the enterprise level and provide input not only on technology matters but also related IM policy, standards, security, systems integration with a unique perspective on the corporations business processes and information assets
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Gov 2.0 and Open Data Sustainability
Gov 2.0 Current State- Beginnings
Leadership is key to any government transformation
Open Government has become highly visible … Transparency and Open Government was President Obama’s first Memorandum to his government (Jan 11, 2009)
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Open Government Initiative – Metrics
OGI Dashboard, May 2009
http://www.whitehouse.gov/open/around
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Gov 2.0 Current State- Beginnings
OpenData.gov launched May 21, 2009 – significant progress in first year
Open Government Directive, Dec. 8, 2009 with focus on .. Publish Government Information Online Improve the Quality of Government Information Create and Institutionalize a Culture of Open Government Create an Enabling Policy Framework for Open Government
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World e-Government Organization inaugural meeting September 7, 2010 in Seoul, S. Korea
Number of potential collaborative projects proposed including Global Open Gov
Chris Moore, Edmonton CIO one of the Executive Committee
Gov 2.0 Current State- Global View
Gov 2.0 and Open Data Sustainability 1313
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Gov 2.0 and Open Data Sustainability
Gov 2.0 Current State- National Initiatives
United States – Open GovernmentTransparency, Participation, Collaboration
Great Britain – Smarter Governmentsome keywords Civic Society, Local Priorities, Managing Assets
Australia – Engage Getting on with Gov 2.0
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Declaration of Open Gov – key phrases include:
“using technology to increase citizen engagement and collaboration …”
“public sector information is a national resource”
“online engagement by public servants …. should be enabled and encouraged”
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Gov 2.0 Current State- Canada Initiatives
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Canada – progress but no national strategy yet
Excellent internal collaboration tool in GCpedia
Internal Innovation via Crowdsourcing
Leadership in the Open Data area has come from Natural Resources Canada (e.g. GeoDiscovery, Atlas)
Continued support of Web 2.0 with planned strategy and roadmap & develop Open Data Strategy
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Gov 2.0 Current State- Provincial Initiatives
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Just a few examples … British Columbia Apps for
Climate Action – great success in engaging the development community
Manitoba using facebook for recruitment – go where your clients are
Ontario – significant internal collaboration via OPSpedia and use of mutiple social media tools (2nd Life – recruitment)
Quasi open data for a few
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Gov 2.0 Current State- The Municipal Space in Context
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Local government has a long history of collaboration and partnering both internally and externally
Collaboration examples illustrated in the May 2010 MISA/ASIM Municipal Interface magazine included: identity management, 311, IT knowledge base Wiki, and high speed community network, and the Municipal Reference Model (MRM)
What’s changed – the availability of new Web 2.0 technologies opens the door to much better collaboration both internally and externally as well as leveraging both the tools and social media sites (e.g. facebook, twitter) to engage with citizens
MISA West 2010Jury Konga
Gov 2.0 Current State- The Large Urban Municipal Space
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Social Media (Web 2.0) tools, Open Data, Community engagement
Example cities: Toronto, Vancouver, Edmonton and Ottawa
Continually evolving and enhancing
Gov 2.0 and Open Data Sustainability
MISA West 2010Jury Konga
Gov 2.0 Current State- Small to Medium Municipal Space
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Social Media (Web 2.0) tools, Community engagement, internal collaboration, some with Open Data
Example cities: Nanaimo, Kelowna, Guelph, Niagara Region
Continually evolving and enhancing
Gov 2.0 and Open Data Sustainability
MISA West 2010Jury Konga
Gov 2.0 Current StateMunicipal Space – Small in Size, Large in Output
Gov 2.0 and Open Data Sustainability 2020
Manor, TexasPop. 5,500 (estimated)
IT Department: 1the CIO (he’s also Asst. City Manager)
Social media throughout : Twitter, Facebook, YouTube
Manor Labs – crowdsourcing ideas from citizens: “how we can do things better”
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Gov 2.0 Current State- Grassroots Initiatives
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Citizens and Non-Profits are driven by ideals not politics
UK examples – My Society.org, FixMyStreet.com, TheyWorkForYou.com
Canada examples – visiblegovernment.ca, FixMyStreet.ca, OpenParliament.ca, DataLibre.ca, civicaccess.ca
MANY applications facilitated by Open Data
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Gov 2.0 and Open Data Sustainability
Gov 2.0 Current State- Grassroots Initiatives
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www.GovLoop.com Founded in 2008 by
Steve Ressler
Currently over 30,000 members and 722 discussion groups
Blogs, discussions, wiki, on twitter, facebook ……
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Gov 2.0 and Open Data Sustainability
Open Data Current State- Global View
Global example – World Bank Data Catalog & Apps for Development contest (May 2010)
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Gov 2.0 and Open Data Sustainability
Open Data Success Stories- At the National Level
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• United States – data.gov • United Kingdom –
data.gov.uk• Australia –
data.australia.gov.au/• Canada – not a national
site but extensive GIS data at GeoConnections Discovery portal & GeoGratis
• Many Work-in-Progress
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Gov 2.0 and Open Data Sustainability
Open Data Success Stories- Provincial Governments
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• Land Info Ontario• GeoNova Portal• GeoBC
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MISA West 2010Jury Konga
Open Data Success Stories- Large Urban Municipal Space
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• Vancouver (May 2009), Toronto (Nov. 2009), Edmonton (Jan. 2010), Ottawa (May 2010)
• Open data sets, some Apps contests, Open Data community & hackathons
• Current collaborative “Open Data Framework” project looking at best practices
27Gov 2.0 and Open Data Sustainability
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Open Data Success Stories- Small to Medium Municipal Space
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• Open Data – not just for large municipalities
• Some B.C. examples: Nanaimo, Kamloops, North Vancouver
• Most municipalities provide some degree of “open data” – the need is to make it more extensive & part of daily operations
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Open Data Success Stories- Municipal Government: United States
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• Washington DC
• San Francisco
• New York City
• Seattle
• Portland
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Open Data Success Stories- Use & Re-Use of the Data
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• Value is not in the raw data alone
• Apps for use of the data is key to open data success
• Open Data apps dev community thirst for more & more data
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Great video on value of open data- http://www.streetfilms.org/a-case-for-open-data-in-transit/
Gov 2.0 and Open Data Sustainability
MISA West 2010Jury Konga
Open Data Success Stories- Data Sharing and Collaboration
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• BC’s Integrated Cadastral Information Society - Great “Open Data” Sharing model
• Data collaboration among municipalities, the province and private sector utilities
• Open access to the public
31Gov 2.0 and Open Data Sustainability
http://www.icisociety.ca/
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Gov 2.0 and Open Data Sustainability
Open Data Current State- Very Dynamic
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Sept 1, 2010 : Canada– Open Gov & Data Principles
Sept 5, 2010 : United States – Civic Commons Apps Sharing
Sept 16, 2010 : International – Today’s Tweetdeck #opendata
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Challenges for Gov 2.0and Open Data
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Gov 2.0 & Open Data- Key Attributes
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Gov 2.0 and Open Data Sustainability
Gov 2.0 & Open Data - Challenges … Local to Global
Key Challenges• Corporate culture – change management• Innovation by Design – Crowdsourcing internally and
externally• Effective Community engagement• Supportive Policies – refresh needed• Standards to support policies• Sustainable resourcing• Technology – the “right” choices
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“Corporate Culture” ….. clearly stated in almost every recent report as a common stumbling block
Gov 2.0 & Open Data Challenges-Organizational Culture
Gov 2.0 and Open Data Sustainability 3636
The “elephant” in the room – well known but what to do? Consider …• “Good Failure” - a point on the
road to success.• Engagement – need to increase
participation/buy-in• Transparency – moving from
control to empowermenthttp://www.publivate.com/?p=671
MISA West 2010Jury Konga
Innovation should be default for the organization
Gov 2.0 & Open Data Challenges-Innovation by Design
Gov 2.0 and Open Data Sustainability 3737
Source: http://zope.cetis.ac.uk/members/scott “
Internally there’s a need to leverage the intellectual capital
External engagement for innovation … “there ‘s more knowledgeable people outside your organization than inside”
Innovation is addictive
MISA West 2010Jury Konga
Governments serve a diverse stakeholder community
Gov 2.0 & Open Data Challenges-Effective Community Engagement
Gov 2.0 and Open Data Sustainability 3838
Social media becomes key in engagement
Communications demands increase
Forming community partnerships is imperative
MISA West 2010Jury Konga
Enabling a Gov 2.0 and Open Data vision requires supportive policies … often in conflict with current policies – need a refresh in new environment
Gov 2.0 & Open Data Challenges- Supportive Policy
Gov 2.0 and Open Data Sustainability 3939
Policy areas include:• Use of Social Media technology;• “Access by Design” and “Privacy
by Design” ;• New Organizational roles; and• Related Service Level Agreements
Source: “Designing Social Media Policy for Government: Eight essential elements” http://www.ctg.albany.edu/publications/guides/social_media_policy/social_media_policy.pdf
MISA West 2010Jury Konga
Standards are great – there’s so many to choose from Technology standards, data standards and a host of
related interoperability issues exist
Gov 2.0 & Open Data Challenges- Standards
Gov 2.0 and Open Data Sustainability 4040
Municipalities have existing standards in many areas and these need to be assessed relative to any Gov 2.0 initiatives
Gov 2.0 related standards include open data formats, technology interoperability and open standards such as Open 311, OpenID
There is a large community of users and organizations in the standards space including ISO, IEEE, W3C, OASIS, OMG, Open Geospatial Consortium, …OMG http://gov.omg.org/gov-wg-opengov.htm
MISA West 2010Jury Konga
Lack of time and resources continues to plague the public service – at all levels
Gov 2.0 & Open Data Challenges- Sustainable Resources
Gov 2.0 and Open Data Sustainability 4141
Gov 2.0 and Open Data do introduce new resource requirements
Speed of adoption – evolutionary vs. accelerated politically driven impacts resourcing
Moving from a project to an ongoing program
MISA West 2010Jury Konga
What’s the right choice(s) for an enterprise solution
Gov 2.0 & Open Data Challenges- Technology
Gov 2.0 and Open Data Sustainability 4242
Source: Microsoft's Citizen Service Platformhttp://www.microsoft.com/industry/publicsector/Government/csp/default.aspx
COTS vs. Open Source vs. Internal development
Internal data centre vs. Cloud Services vs. Shared Services
Which communications , collaboration & engagement platform
“When to jump” – always new technologies around the corner (where in the hype cycle ?)
Example Gov 2.0Platform
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Gov 2.0 and Open Data Sustainability 4343
Keys to Sustainability
Web doesn’t look dead to me
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Gov 2.0 and Open Data- Keys to Sustainability
Early in the Gov 2.0 & Open Data cycle – end result case study material not there yet
Some Key Considerations for Sustainability• Leadership in an Open Culture• Clarity of Vision and Expectations • Collaboration and partnerships• An Enterprise Plan and implementation approach• Long term resourcing commitments – always an issue• Alignment with Business Priorities & positive outcomes• Operationalizing the principles and policies• Accountability, monitoring policy compliance & metrics• “Other” – to be learned and shared through experience
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Gov 2.0 and Open Data Sustainability
Gov 2.0 and Open Data- Resource & Fiscal Sustainability
This impacts all the other keys to sustainability
Doing More with Less – term is getting tired … how about refocus and re-align resources
Partnerships & collaboration have significant merit … & work
• Internal collaboration • External – deeper partnerships with
private sector• External – more partnering with the
academic community• External – more partnerships with
non-for profits• External – more engagement with
our citizens and businesses … they're part of the solution
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Source: Long Term Sustainability of Ontario Public Serviceshttp://www.fin.gov.on.ca/en/economy/ltr/2010/ch3.html
Example Fiscal Dilemma
MISA West 2010Jury Konga
Other possibilities including: Geobase map engine (NRCan)ESRI’s ArcExplorer
Gov 2.0 and Open Data Sustainability4646
Source: URISA Ontario NewsletterWinter 1994, Jury Konga
Data Sharing Concept - Circa 1994
Concept for tomorrow
Academia, Non-Profits,
Community Groups
OpenStreetMapCommunity
Updates
External Data Linkages(e.g. World Bank)
OpenData.CA
Provincial
Municipal
Federal
Public Service
Gov 2.0 Sustainability- Open Data is Foundational
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability4747
Gov 2.0 Sustainability- Process & Technology Integration
Service One (2.0)- The Service Coordinator
Service One (2.0)- The Service Coordinator
Integrated Service Delivery “Engine”
Standardized Processes, Protocols and Knowledge Base
Business KnowledgeDatabase
Service Requests
Requests from MyHomePage(Facebook, Linkedin, etc)
Expectations continue to increase – an integrated, holistic approach must be taken
As per Tim O’Reilly’s “Gov as a Platform – do the least possible to enable others to build”
Build a partnership between Gov, private sector and the developer community
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Gov 2.0 - Government as a Platform Model
Differing interpretations of GaaP
Transformative and Mission driven
Policy Based Counter-balancing with
Citizens 2.0 Technology enabled and
iterative Government as a
Platform … is evolving
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Source: Adapted from “What Does Gov 2.0 Look Like”, Mark Drapeau, May 24, 2010. O’Reilly Radarhttp://radar.oreilly.com/2010/05/what-does-government-20-look-l.html
Gov 2.0 is transformative and mission driven
Gov 2.0 is Policy based
Gov 2.0 is Counter-balancing
Gov 2.0 is technology enabled and iterative
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Open Data- Collaboration by Design
Kudos to the Group of 4 (G4) for taking a leadership role in Canada
Open Data Framework Project with focus on Data Standards End Use agreement Open Data UI and
functionality Contributing to best
practices for the open data community
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MISA West 2010Jury Konga
“Raw” Open Data is foundational to Open Gov Value of Open Data increases with use – applications,
data mashups, analytics and visualization … can you spell MOBILE !!!
Additional data sought by key user groups – the developer community and the academic/research community together with increasing public awareness
The applications/code sharing community has recently received a boost
All of the above can contribute to sustainability
Open Data- The Value Proposition
Gov 2.0 and Open Data Sustainability 5050
MISA West 2010Jury Konga
Open data and application/code sharing has been around for some time
Some recent developments:• MISA Ontario Gov 2.0 Committee initiaited an applications
sharing proposal in June 2010 • Code sharing got a boost on September 8, 2010 with official
launch of www.CivicCommons.com at Gov 2.0 Summit in Washington, DC
A supportive environment for leveraging open data continues to grow
Open Data and Application Sharing Advances
Gov 2.0 and Open Data Sustainability 5151
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Gov 2.0 and Open Data Sustainability
Recap … Gov 2.0 and Open Data - the Short Story
5252
Components of Gov 2.0 and Open Data have been happening for a while … at all levels of government
Gov 2.0 and Open Data is transformational and is still early in its evolution
Gov 2.0 and Open Data are not fads and they’re gaining momentum – especially Open Data
MISA West 2010Jury Konga
Gov 2.0 and Open Data Sustainability
Gov 2.0 and Open Data - the Short Story (continued)
5353
Collaboration and participatory government is growing via Web 2.0/social media technologies
Open Data leverages a valuable and strategic corporate asset to facilitate innovation and expanded services
At minimum … get informed and join the Gov 2.0 and Open Data community dialogue
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Gov 2.0 and Open Data Sustainability 54
Embrace Gov 2.0 – it’s becoming the new way of doing business; technology is not the issue, organizational culture is our challenge
Accelerate Open Data – all levels of government need to increase knowledge and pick up the pace of moving forward to benefit all
Collaborate Now - limited resources and increasing internal and external demands for efficient and effective government dictate it
Engage and Empower Citizens - the opportunity exists to make quantum leaps in public service delivery & community building throughout Canada
Sustainability can be achieved – where idealism meets pragmatism
Concluding Thoughts …
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Gov 2.0 and Open Data Sustainability 55
QUESTIONS: Yes, I have a few …. A national OpenData.CA collaborative may be only a
matter of time – how should this be managed? Who’s the custodian? How is it funded?
Shared resources, shared services, shared applications, shared (fill-in-the- blank) – how do we apply this to Gov 2.0 and Open Data programs for municipalities & the Broader Public Service – need to re-visit roles ???
What should the GaaP (Government as a Platform) look like in the municipal space?
Gov 2.0, Open Data …
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Gov 2.0 and Open Data Sustainability 56
Many questions remain - bring them to the Leaders Roundtable on Friday 9:30 a.m. with:
Shari Wallace, Director of IT Strategy, Planning, & Business RelationshipsCity of Vancouver
Dave Wallace, CIOCity of Toronto
Chris Moore, CIOCity of Edmonton
Gov 2.0, Open Data …
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Jury Konga, PrincipaleGovFutures Group
[email protected] @jkongaSkype jury.konga
Other presentations:www.slideshare.net/jkonga
Thank You