Google Apps vs. Office 365 vs. On-prem Exchange: What's right for you?
Google vs office 365
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Office 365 vs. Google AppsNeil SlyConsultantC/D/H
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Getting StartedAbout C/D/H
About Neil
Office 365 and Google Apps Defined
How Google Sells
Microsoft’s Cloud Story
Office 365 Differentiators
Review Licensing Models of Both Options
Agenda
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Quick Facts
About Us• 23rd Year
• Grand Rapids & Royal Oak
• 30 Staff
Approach• Vendor
Independent
• Non-reseller
• Professional Services Only
Partnerships• Microsoft Gold
• VMware Enterprise
• Citrix Silver
• Cisco Premier
• Novell Gold
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Office 365 / Cloud Expertise
Microsoft Cloud Accelerate Partner
Azure Circle Partner
Desktop, Office 365 Deployment Planning Services (DDPS) Partner
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Expertise
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Your Presenter
Neil SlyConsultantMicrosoft VTSPMCT, MCSE, MCITP, VCP, ITIL
[email protected]@neilslyhttp://neilsly.com
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What is Office 365?A subscription-based online Office and software-plus-services suite that offers access to various services and software built around the Microsoft Office platform.
Successor to Microsoft's Business Productivity Online Suite (BPOS) – originally designed to provide hosted e-mail, social networking and collaboration, and cloud storage.
First included hosted versions of Exchange, Lync, SharePoint, Office Web Apps, along with access to the Microsoft Office 2010 desktop applications on the Enterprise plan.
With the release of Office 2013, Office 365 expanded to include new plans aimed at different types of businesses, along with new plans aimed at general consumers.
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What is On-Premises ExchangeIf you have “Exchange” it’s probably what you already have.
Traditional deployment of Exchange 2007 / 2010 / 2013 in your data center or similar deployment.
Multi tenant deployments offered as a managed service offered by a third party.
Any other type of “hosted Exchange” or Exchange SaaS offering.
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What is (are) Google Apps?Google Apps is a service from Google providing independently customizable versions of several Google products under a custom domain name. It features several Web applications with similar functionality to Office, including Gmail, Google Groups, Google Calendar, Talk, Drive, Play, Docs, News, Wallet and Sites.
Google Apps for business is free for 30 days, $5 per user account a month thereafter, or $50 per year. Google Apps for Education is free and offers the same amount of storage.
In addition to shared apps (calendar, docs, etc.), there is Google Apps Marketplace, an App "store" for Google user. It contains various apps, both free and for a fee, and can be installed to customize the Google experience.
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Cloud Adoption
28%US & Canadian
Companies have deployed cloud
40%Consider the cloud critical
Nearly AllAre
considering the cloud
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Applications excluded from enterprise SLA
Productivity
Email (incl. Calendar & Contacts)
Collab
eDiscovery
AV/AM/AS
UC
Social
Suite
Microsoft
Microsoft Office
Exchange Online
SharePoint Online
Lync
Exchange Online, SharePoint OnlineExchange Online ProtectionSharePoint Online, Yammer
Office 365
Google Docs
Gmail, Calendar, ContactsSites, Drive, Groups
Talk, Voice, Hangouts
Message Discovery, VaultGmail, Google Message Security
Google Plus
Google Apps
Compare workloads
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How are theyDifferent?
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Differences
Storage Enterprise Readiness
Applications
Privacy & Security
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Storage Office 365
50 GB per Exchange Online Mailbox 25 GB additional SkyDrive Pro
Google 30 GB shared across all mediums
• Archival Both offer archival of some type
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Enterprise Readiness
Microsoft Google
Directory SynchronizationPassword Synchronization
Migration
4
C
ñ
Windows Active Directory (Azure WAAD) Synchronization Tool
Google Apps Directory Sync (GADS)
Windows Active Directory (Azure WAAD) Synchronization Tool
Google Apps Password Sync (GAPS)
Native for Exchange since 2007 SP3, others direct from service console
Google Apps for Microsoft Exchange (GAMME)
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Office 365: Technical differentiators
Microsoft GoogleStandards & CertificationsManageability
Identity Federation
Change & Innovation
AccessibilityHIPAA compliance
Not addressing accessibility issuesSome HIPAA compliance
Simple online administrationSingle management console
DIY approach to administration No desktop deployment tools
Seamless integration via native tools (Active DirSync, ADFS)
Requires connectors, adapters, new servers, and custom code
12 months’ noticeSLA covers all services
1 week notice (if at all)SLA only covers core services
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EfficientNo lost productivity
Word document view in Word Web App
Not the same view in Google Docs
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AvailableOn any device, online or offline
SkyDrive Pro keeps offline documents synchronized with the SharePoint copy
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No offline coverage within the Google Apps service level agreementLack of document fidelity with MS Office formatInconsistent user experience / Very reduced functionality from normal Google Apps UXNo access with any browser except for ChromeNo ability to edit spreadsheetsNo ability to print documentsGoogle recommends not working offline with shared documents to prevent data loss.
If an online collaborator deletes the text you edit while offline, their changes will override yours If a collaborator deletes the document you’re editing offline, your changes will be lost when you come back online because the document will no longer exist.
Google Docs Offline
“Try to use offline editing for
documents that you own and that won't be deleted without your knowledge.”
Google Drive Offline: on any devices?
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Google has tried to offer Offline capabilities and failed in the past with GearsCurrent solution offers a confusing and impractical offline experience
Google Docs Offline = Productivity Loss
“Google Docs is not really suitable for business use due to limited functionality and the lack of offline capabilities.”
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SecureInformation Rights Management Built-In
Enforce rights on emails and documents
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Different ideas about privacy
MicrosoftCustomer-focused approach by putting people and their privacy first
GoogleConsumer-focused approach where search advertising is prioritized from their new privacy policy changes
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Google’s Tactics
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Google’s Strategy
Disrupt the Market
Browser-only
Innovation Ship early, ship often!
Good Enough Familiar,
basic apps
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Microsoft’sCloud Story
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26
42KOffice 365 Partners
CHANNEL GEOGRAPHICAL AVAILABILITY
88Office 365 Available Countries
Microsoft’s Cloud Presence
1,000M
Office Users
90%MIX
Office 365 customers are Small Businesses
41%Top 100 Global Brands (according to Interbrand)
use Microsoft’s cloud productivity services
MOMENTUM
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Customer Wins Against Google
Looked at Google Apps and said: “No!”
Switchers away from Google Apps
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Customer testimonials“When we switched from Google Apps to Office 365, we freed our people to work together in synergy, and it has produced good results in every area of our business.”
“It appeared there would be a lot of downtime waiting for Google support, but with Microsoft, we could get help immediately, whenever we needed it.”
“We quickly realized Google would not meet our needs, so asking our employees to put up with less functionality was not an option for us.”
“I spent two weeks trying to figure out how the Google Apps approach would fit our business.
“We did not have the compatibility issues with Office Web Apps that we had with Google Docs.”
“The problems were threatening operational efficiency and creating staff issues. Our employees complained of lost productivity and major process interruptions…”
“We found that Gmail has some operational disadvantages for business use; for example, mail is organized by thread and folders cannot be created to organize mail.”
“Google Docs is not really suitable for business use due to limited functionality and the lack of offline capabilities.”
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Business Value Prop (SMBs)
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Office 365 brings great value to SMB
Easy IT Best ValueWork Together
Combining the familiar Office with cloud-based productivity services hosted by Microsoft
Anywhere Access
“I have to use my time and money wisely to grow my business”
Efficient Available
“I don’t like unpleasant surprises. I need tools that are always there when I need it.”
Secure
“When it comes to security, the buck stops with me.”
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Business Value Prop (Enterprises)
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Office 365 for Enterprises
Works With What You Know
Access Anywhere
Robust Security And Reliability
IT Control And Efficiency
Best Experience Anywhere
Work together, smarter
Solve problemsfrom more places Familiar tools 99.9% uptime.
Guaranteed.Keeps you in control
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Business value of Your Modern Office
Enable and improve mobile productivity
Increase employee sat & retention
Simplify and save with per-user licensing
Enable new ways of collaboration with social, voice & video
Reduce costs of video conferencing, telephony and travel
Keep critical business data protected
Streamline legal discovery
Comply with industry and government regulations
Reduce SW deployment & updates costs with streaming technology
Accelerate adoption of online services
Reduce IT operations costs with common tools
Best experience across devices
Stay connected to your business
Security without compromise
Run it the way you want
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Office 365 for Enterprises
“My users shouldn’t have to waste time re-learning the basics.”
ProductiveEnterprise-
Class
“We need a solution that fits our business needs, not the other way around.”
Security & Privacy
“Security threats are always evolving. We need a partner who can keep up.”
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ProductiveFamiliar User Interface to Save Time
Outlook Web Access View
Similar view in Outlook
Very different experience in Gmail
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Enterprise-classUnified eDiscovery across email, IM, calendar, docs, etc.
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Resources /Summary
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Why Office 365
Microsoft’s Strengths
Choice and Flexibility
Reliable and Credible
Familiar and Productive
Robust Security and Privacy
Full SLAs and Customer Support
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“It's unwise to pay too much, but it's worse to pay too little. Whenyou pay too much, you lose a little money - that's all. When you paytoo little, you sometimes lose everything, because the thing youbought was incapable of doing the thing it was bought to do. Thecommon law of business balance prohibits paying a little and getting alot - it can't be done. If you deal with the lowest bidder, it is wellto add something for the risk you run, and if you do that you willhave enough to pay for something better.”
John Ruskin
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