GOOD NEWS

OUR PPG’s DONE SOME GREAT

THINGS

GOOD NEWS 1

OUR PPGREINVENTS ITSELF

WHO ARE WE?

• 3 Villages Medical Practice PPG based in Amblecote • About 10,000 patients• Mainly white Middle Class but becoming very elderly

– Nearly 30% with Long Term Conditions• Two surgeries• PPG - all staff and patients are members• Patients are the only people who sit on the exec

committee• We are a Vanguard Site (New Model Care)

GOOD NEWS 1

We re-organised our PPG forming an ‘Executive’ Group

Each member has a direct function

Chair Direct Link with the Practice Manager/PPG Co-ordinator

Vice Chair CCGSecretary Location Group (POD)

Treasurer Looks after the money for the PPG Sup * 1 Membership Sup * 2 Practice Efficiency toward Patients

GOOD NEWS 1

Outcomes from the changes

We worked with the local phlebotomy service to have an outreach clinic

PPG Meeting once every two months and our Attendance has grown

Speakers chosen by members to talk about specific health/social problems

We have an update on what’s happening in the practice

We listen to PPG members wants and work with the practice to implement them

We are recruiting a student who has learning difficulties to sit on our Exec

We don’t talk about Parking, Appointments or Extending Surgery hours

GOOD NEWS 1

Relationship with the Practice

We attend all practice meetings and contribute

We are part of the panel that Interviews all potential GP’s

We carry out studies on how the Practice works

The practice received a lot of complaints surrounding the Reception Staff. The PPG observed how they interacted with patients. There was a language problem. The result was that the young Reception staff were changed for a more mature and understanding group. The young staff were redeployed within the practice

GOOD NEWS 2

CREATIONOF

SUPER PPGs

GOOD NEWS 2

Creation of a Super PPG

1 Dudley CCG looks after over 300K people and is divided into 5 location areas

2 Our location K A B has 7 practices and represent about 25% of the Dudley MBC population

3 Our group felt it would benefit all our patients if all the 7 PPGs got together and sang off the same hymn sheet

4 We met, agreed that each PPG would have two reps to decide policy and formed a new PODPPG representing over 90000 and told the CCG

It wasn’t easy

GOOD NEWS 2

What has happened

1 Dudley CCG has decided that the way forward is our way and has suggested that the other locations set up PODs

2 Our location can go to the CCG with suggestions from representatives of over 25% of the population with a very good chance of them being accepted

3 We are in the process of being asked as patients to sit on CCG Committees

4 Only two of our POD team speak at the CCG patients meetings to a POD agreed Policy

GOOD NEWS 3

TEAPARTIES

FOR THE OVER 65’S

GOOD NEWS 3

TEA PARTIES FOR THE OVER 65’S

the purpose

To help the health, wellbeing and social life of the participants

GOOD NEWS 3

TEA PARTIES FOR THE OVER 65’S

The exec decided to hold a tea party in each centre on alternate months

We would advertise it in each surgery

Provide free refreshments and a free raffle

GOOD NEWS 3

TEA PARTIES FOR THE OVER 65’S

the menu

SandwichesHome made cakes

Teaa free raffle

A speaker of your choiceCost/free

GOOD NEWS 3

TEA PARTIES FOR THE OVER 65’S

Results

Amblecote Site

no one came

The church hall across the road had events aimed at the elderly

GOOD NEWS 3

TEA PARTIES FOR THE OVER 65’S

Results

Wollaston Site

In 5 events the number of Attendees has grown from under 10 to over 40 and growing

We have had to move premises as we have outgrown our first venue

GOOD NEWS 3

TEA PARTIES FOR THE OVER 65’S

The Real Results

In Wollaston

There was a total lack of any social/health/wellbeing event in the area

There was a need for it

We have had to move premises as we have out grown our first venue

GOOD NEWS 3

TEA PARTIES FOR THE OVER 65’S

The Real Results

The Attendees choose the speakersSo far:

The senior Clinician from the PracticeAge UK

Dudley MBCThe PoliceDudley CCG

GOOD NEWS 3

TEA PARTIES FOR THE OVER 65

The Real Results

Its is difficult to explain all the happenings but here are some of them

Everyone talks to each other – at times the noise is deafening

Friendships are being made or re-kindled

A single condition support group has been started by 3 ladies all of whom have had a mastectomy

Everybody’s demeanour has changed, they are smarter with a spring in their step

GOOD NEWS 3

TEA PARTIES FOR THE OVER 65

The Real Results

And -

Two ladies who were school friends some 50 years ago and live a few streets away and have never met for many years saw each other at the tea party gave each other a big hug and now they are once again good friends

There is a total imbalance between Male and Female attenders

Some of the ladies are baking cakes and bringing them

They want it to happen monthly

GOOD NEWS 3

TEA PARTIES FOR THE OVER 65

Funding

A £900 grant from the Dudley CCG monitored by the local CVS

Tea, Coffee, Milk and Sugar given to us by the Practice

Home made Cakes given to us by the baker (6 each event)

We are going to go back to Waitrose’s community scheme to hopefully be part of their monthly fund rising scheme

GOOD NEWS 3

TEA PARTIES FOR THE OVER 65

Future

We have agreed to have tea parties on a monthly basis

We are going to introduce gentle exercise for some 10 -15 minutes at the beginning of each party

We have applied for £1500 of mental health and wellbeing funding to take some 40+ attendees on a day out at Trentham Gardens in the Potteries

We are beginning to plan our Christmas Party

GOOD NEWS

Thank you

Any questions?