Good Morning!Group Participation by Meeting Attendance. 13. Committee Engagement and Membership...
Transcript of Good Morning!Group Participation by Meeting Attendance. 13. Committee Engagement and Membership...
GOOD MORNING!
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Membership Engagment& Turnover
Driving Questions• How engaged are individuals? • How engaged is your company? • How does engagement compare to last year? • What role is turnover playing in engagement?
Committee Engagement and Membership Turnover4
Membership Engagement Types Individuals
• Inactive – Have a Conexxus Account but do not belong to any Committees or Working Groups
• Passively Active – Belong to Committee or Working Group but do not attend meetings
• Active – Attend less than 50% of meetings for groups with which they are involved
• Hyper Active – Attend 50% or more of meetings for 3 or Committees or Groups
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Individual Committee Engagement Committee/Workin
g GroupNumber of
Meetings HeldEngaged Not Engaged
Business Metrics 2 5↑ 0
Mobile Subgroup 2 8 0
Digital Offers 3 5↓ 12
DSSC 7 25↓ 28
DSSC SME 5 8 7
EB2B 1 5↓ 0
EMV Tag 9 11↓ 17
Committee Engagement and Membership Turnover6
Individual Committee Engagement Committee/Workin
g GroupNumber of
Meetings HeldEngaged Not Engaged
EPS 7 5↓ 8
FDC 8 5↓ 16
API Task Force 3 4 1
Mobile 6 11↓ 15
POSBO 6 9* 4
RBR 1 10↓ 0
RFT Parent 2 13↑ 0
Committee Engagement and Membership Turnover7
Individual Committee Engagement Committee/Workin
g GroupNumber of
Meetings HeldEngaged Not Engaged
SQA 1 5↓ 0
TAC 2 8↓ 0
P2PE 3 8 22
Getting Unsecure Data Out of Secure
Environments
4 5 2
Loyalty 3 6 12
Loyalty Subgroup 10 8 1
Committee Engagement and Membership Turnover8
Engagement: Supplier vs. RetailerCommittee/Workin
g GroupSupplier Retailer
Business Metrics 3↑ 2↑
Mobile Subgroup 5 3
Digital Offers 13↑ 5↑
DSSC 29↑ 22↑
DSSC SME 10 5
EB2B 3↓ 3↓
EMV Tag 21↓ 7*
Committee Engagement and Membership Turnover9
Engagement: Supplier vs. RetailerCommittee/Workin
g GroupSupplier Retailer
EPS 9↓ 4↑
FDC 17↓ 4↑
API Task Force 5 0
Mobile 17↓ 9↓
POSBO 11↓ 2↓
RBR 6↓ 4↓
RFT Parent 10↑ 3↑
Committee Engagement and Membership Turnover10
Engagement: Supplier vs. RetailerCommittee/Workin
g GroupSupplier Retailer
SQA 4↓ 1*
TAC 6↓ 1↓
P2PE 22 8
Getting Unsecure Data Out of Secure Environments
4 3
Loyalty 13 5
Loyalty Subgroup 7 2
Committee Engagement and Membership Turnover11
Individual Committee Participation
Committee Engagement and Membership Turnover12
Group Participation by Meeting Attendance
Committee Engagement and Membership Turnover13
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0 2 4 6 8 10 12
Meeting Attendance
Membership Engagement Types Companies
Committee Engagement and Membership Turnover14
Inactive –73
Passively Active - 42
Active – 16 Hyper Active – 5
Influence Curve
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-4 -2 0 2 4 6 8 10 12 14 16 18
Committee Engagement and Membership Turnover15
Effects of Turnover - AcquisitionsYear Number of Companies Acquired
2012 4 (25%)
2013 8 (63%)
2014 4 (50%)
2015 9 (44%)
2016 7 (71%)
2017 13 (69%)
2018 3 (67%)
Committee Engagement and Membership Turnover16
Company Comparison
Committee Engagement and Membership Turnover17
Committee/Working Group
2018 2012
Business Metrics 4 2
Mobile Subgroup 5 N/A
Digital Offers 12 N/a
DSSC 30 10
DSSC SME 9 N/A
EB2B 4 5
EMV Tag 21 N/A
Company ComparisonCommittee/Workin
g Group2018 2012
EPS 9 10FDC 14 9
API Task Force 5 N/AMobile 18 N/APOSBO 11 9
RBR 8 N/ARFT Parent 11 7
Committee Engagement and Membership Turnover18
Company ComparisonCommittee/Workin
g Group2018 2018
SQA 5 5
TAC 6 5
P2PE 21 13
Getting Unsecure Data Out of Secure
Environments
6 N/A
Loyalty 15 19
Loyalty Subgroup 8 N/A
Conexxus: Presentation Title19
Trends• Overall participation is down• Vendor acquisitions both in and out of our membership
skew participation downward• Retailer acquisitions have a net zero effect – more about
the individual
Committee Engagement and Membership Turnover20
Discussion Questions• With industry consolidation, how do we keep standards
universal (less voices, more influence by larger members)?
• What is keeping consolidated vendors from increasing participation? (Bandwidth, budget, work items, etc?)
• How do we convert the participants to greater engagement?
Committee Engagement and Membership Turnover21
External Advocacy
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X9 Financial Services IndustryMission & Purpose• Started 34 years ago to develop US national
standards• Accredited by ANSI• Secretariat for ISO (Technical Committee 68) for
international standards• Covers wholesale banking, retail banking/card
payments, checks, securities, and payment security
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X9 Financial Services IndustryX9A Retail PaymentsX9.134 – Part 1 -- New Working Group to develop US adoption of ISO 12812 – Part 1,
Mobile Payments and Banking, General Framework. Other 4 parts of ISO standard will become US adaptations.
X9.58 -- 5-year review of financial messages for SNAP/EBT (foodstamps) (is being led by FNS).
X9.138 -- Development of dictionary to harmonize terminology between various distributed ledger/blockchain initiatives.
US Mirror Group -- Group handling development of US positions on ATICA (host-to- to toTG1 host) messages that will replace ISO 8583.
TR-48 -- Report on strategies for preventing, detecting, and responding to threats from card-not-present fraud. See recent article:https://cardnotpresent.com/payments-standards-group-publishes-educational-cnp-fraud-report/
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X9 Financial Services IndustryX9 F – Security X9.119 – Part 1 -- 5-year review of P2PE standard, which is the basis for the
Conexxus P2PE Specification.
X9.141 -- Development of standard for protecting both financial and non-financial data and standard for breach notification
TR-50 -- Report on cryptographic and non-cryptographic uses of quantum computers.
Conexxus: Presentation Title27
ISO TC68 Financial Services ISO TC/68 reorganization
TC68/SC9/TG1 – set of financial and administrative messages for card/ATM transactions in xml (and alternative for json is expected). When adopted by payment platforms, will replace ISO 8583, but co-existence will be required for many years. Message Implementation Guides (MIGs) for CAPE (card acceptor-to-acquirer) and ATICA need to be defined in 2019.
Conexxus: Presentation Title28
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• Continuing to move on global standardsFDC
• APIs• Joint work on data dictionaryPOS/BO, Mobile, FDC
• JSON Guidelines• ISO 20022 MIG with
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• Mobile Payments Task Force (Atlanta, Boston – Gray)
• Federal Reserve Bank of Richmond: Business & Consumer Payments Advisory Council (BACPAC)– Baltimore (Linda)– Charlotte (Gray)– Richmond (Chris R. NACS)
Conexxus: Presentation Title32
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• Conexxus = Business Associate/Board of Advisors
• Specifications:- EMV Contact & Contactless (2nd Gen)- Mobile- Tokenization- QR Codes- Secure Remote Commerce- 3D Secure
Conexxus: Presentation Title34
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• Renamed (EMV Migration Forum)• Loss of Focus: Contactless, Mobile, etc.• Petro Working Group• EMV Fleet Tag Work @ Conexxus (Partly
with IFSF)
Conexxus: Presentation Title36
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W3C Web Commerce IG• European Payments (PSD2)• Digital Offers• Merchant uptake of Payment Request API• Blockchains, Contracts, and Applicability to
Credentials
Conexxus: External Advocacy W3C38
W3C Web Payments WG• Payment Request API (CR)
– https://www.w3.org/TR/payment-request/
• Payment Method Identifiers (CR)– https://www.w3.org/TR/2017/CR-payment-method-id-20170914/
• Payment Handler API (WD)– https://www.w3.org/TR/2018/WD-payment-handler-20180108/
• Payment Method Manifest (WD)– https://www.w3.org/TR/2017/WD-payment-method-manifest-20171212/
Conexxus: External Advocacy W3C39
W3C Verifiable Claims WG• Verifiable Claims WG
– Verifiable Credentials Data Model (Editors’ Draft)• https://w3c.github.io/vc-data-model/
– Integration of Web Authentication + DIDs + VCs
• Credentials Community Group Standards Roadmap – Charter for Distributed Identifiers
• https://w3c-ccg.github.io/did-wg-charter/
Conexxus: External Advocacy W3C40
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• NACS Request to Participate• Skimming Issue Raised 1/18 Mid Year• Anti-Skimming Working group created• Additional skimming meetings at Annual
7/18
Conexxus: Presentation Title42
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• Cross membership in the works• MAG Conferences:
– Speaking Opportunities– Petro Merchant SIG
• Big International Retailers Call
Conexxus: Presentation Title44
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BREAK
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Questions or comments?
Robotics
ArtificialIntelligence
Internet ofThings
Big DataAugmented & Artificial
Reality
Autonomous Transport
Shaping the Future of Retail…Four Drivers of Success & Conexxus Indications
1. Build a greater understanding of and a stronger connection to increasingly empowered consumers
• Consumer now drives the agenda, make it easy to “plug in” to our enterprises2. Rapidly adopt game-changing technologies
• Create a relevant and flexible tech roadmap for our industry to build to3. Unlock the power of transformative business models in
physical and digital spaces• ID new disruptors – out on horizon• Increase focus on external advocacy and vision so members control
disruption4. Redefine and build future capabilities
• Challenge every tech process, re-invent to leverage new capabilities
For your topic…• What are the strategic business drivers?• When does the driver “go critical”?• What technical “features” may serve each
driver?• How will it impact IT/organization?
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Exercise looks like this…
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Robotics
Driver
Driver
Time frames:• <3 yr• 3 to 8 yr• Longer term
Critical Tech’s
Critical Tech’s
Critical Tech’s
Critical Tech’s
Impact on IT
Impact on IT
Impact on IT
Impact on IT