Gold Unit 13-Email

Finn Jenkins

1.1 Email with attachment

1.2 Email with zipped attachment

1.3/1.4/2/2 To CC and BCC

1.5 Address Book

I have added the person to my address book.

2.3 Automated Response

This is my automated response I set up.

2.4 Folders and saving attachment

These are the folders I have made so I know where my emails and work is.

Etiquette

• Do not use capital letters• Reply promptly• Do not use emoticons AT ALL for business• Use a greeting, dear sir/madam• Check grammar

2.6 Potential Problems

• If you do not have an internet connection, your email will not send/receive any

• The file size of the attachment may be too large (above 25MB)

• Check that the email was sent properly and that its in your drafts

• Make sure you have sent it to the correct person, spelling, .co.uk etc.