Going Digital: Creating an Internet-Based Non-profit€¦ · Kenya Association of Fundraising...

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Kenya Association of Fundraising Professionals: 19 th Eastern Africa Resource Mobilization Workshop Mombasa, Kenya | Dec. 7, 2012 @LizNgonzi Going Digital: Creating an Internet-Based Non-profit Presented by Liz Ngonzi

Transcript of Going Digital: Creating an Internet-Based Non-profit€¦ · Kenya Association of Fundraising...

Page 1: Going Digital: Creating an Internet-Based Non-profit€¦ · Kenya Association of Fundraising Professionals: 19th Eastern Africa Resource Mobilization Workshop Mombasa, Kenya | Dec.

Kenya Association of Fundraising Professionals:

19th Eastern Africa Resource Mobilization Workshop

Mombasa, Kenya | Dec. 7, 2012

@LizNgonzi

Going Digital:

Creating an

Internet-Based

Non-profit

Presented by Liz Ngonzi

Page 2: Going Digital: Creating an Internet-Based Non-profit€¦ · Kenya Association of Fundraising Professionals: 19th Eastern Africa Resource Mobilization Workshop Mombasa, Kenya | Dec.

About me:

@LizNgonzi

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Goals

• Review the necessary elements in creating an effective online eco-system.

• Learn about various ways to measure the effectiveness of your online footprints.

• Discover ways in which your organization can leverage technology to differentiate delivery of its services.

• Review how effectively your respective organizations tell their stories online and through mobile channels.

@LizNgonzi

Page 4: Going Digital: Creating an Internet-Based Non-profit€¦ · Kenya Association of Fundraising Professionals: 19th Eastern Africa Resource Mobilization Workshop Mombasa, Kenya | Dec.

Your organization’s online eco-system

@LizNgonzi

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Necessary elements for effective

management of your online eco-system

Continually and creatively demonstrates transparency

and reports impact of work.

Makes Giving EASY!

Delivers unified visual identity through all online /

offline channels.

Tells its story in ways that provide compelling reasons

for continued supporter engagement.

Effectively uses multiple social media platforms /

supporters to fundraise and create awareness.

Provides tools through which you can assess

effectiveness of online activities.

Mobile-enabled. @LizNgonzi

Page 6: Going Digital: Creating an Internet-Based Non-profit€¦ · Kenya Association of Fundraising Professionals: 19th Eastern Africa Resource Mobilization Workshop Mombasa, Kenya | Dec.

Assessment:

Tweetreach

report -

Kenyans4Kenya

@LizNgonzi

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Assessment:

Facebook

Page report -

“Liked”

@LizNgonzi

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Assessment:

Facebook

Page report -

“Reach”

@LizNgonzi

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Assessment:

Facebook

Page report -

“Talking About

This”

@LizNgonzi

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Assessment:

Email

Marketing

Campaign

@LizNgonzi

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Assessment:

Email

Marketing

Campaign

@LizNgonzi

300

2

0

0

160

20

1

2

Page 12: Going Digital: Creating an Internet-Based Non-profit€¦ · Kenya Association of Fundraising Professionals: 19th Eastern Africa Resource Mobilization Workshop Mombasa, Kenya | Dec.

Case study:

integrated

online /

offline rural

community-

led

advocacy

@LizNgonzi

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Case study:

mobile

service

delivery

@LizNgonzi

Page 14: Going Digital: Creating an Internet-Based Non-profit€¦ · Kenya Association of Fundraising Professionals: 19th Eastern Africa Resource Mobilization Workshop Mombasa, Kenya | Dec.

Case study:

mobile

service

delivery

@LizNgonzi

Page 15: Going Digital: Creating an Internet-Based Non-profit€¦ · Kenya Association of Fundraising Professionals: 19th Eastern Africa Resource Mobilization Workshop Mombasa, Kenya | Dec.

@LizNgonzi

Case

study:

mobile

service

delivery

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@LizNgonzi

Page 17: Going Digital: Creating an Internet-Based Non-profit€¦ · Kenya Association of Fundraising Professionals: 19th Eastern Africa Resource Mobilization Workshop Mombasa, Kenya | Dec.

@LizNgonzi

Page 18: Going Digital: Creating an Internet-Based Non-profit€¦ · Kenya Association of Fundraising Professionals: 19th Eastern Africa Resource Mobilization Workshop Mombasa, Kenya | Dec.

@LizNgonzi

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@LizNgonzi

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Organizational self-assessment:

• Are you setup to effectively attract and convert new supporters online or through mobile channels?

• Is your story compelling and accessible on multiple channels and in varied formats?

• Do you give your most devoted supporters every possible tool to share their zeal about your story?

• Are you using technology to differentiate your organization’s service offerings?

@LizNgonzi

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“Until the lion has his or her own storyteller, the hunter

will always have the best part of the story."

~ Ewe-mina Proverb

Source: afriprov.org @LizNgonzi

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Emerging Trends On the Horizon: Industry Consolidation

Requiring Organizations to Re-think Competition and

Collaboration

?

Asante Sana

@LizNgonzi

Page 23: Going Digital: Creating an Internet-Based Non-profit€¦ · Kenya Association of Fundraising Professionals: 19th Eastern Africa Resource Mobilization Workshop Mombasa, Kenya | Dec.

• Social Networking Books

– www.deannazandt.com/sharethischange

– www.amazon.com/Networked-Nonprofit-Connecting-Social-Change/dp/0470547979

– www.socialbrite.org/sharing-center/metrics

• Technology Resources

– Cloud Basics for Nonprofits and Libraries

– www.techsoup.org/learningcenter/internet/page12826.cfm

– Selecting the Right Technology Vendor

– www.npower.org/files/page/vendorguide.pdf

• Usability Resources

– User Testing – www.usertesting.com

– Feedback Army – www.feedbackarmy.com

– Ethnio – www.ethniodev.com

– Google Browser Size Labs – http://browsersize.googlelabs.com

• Video

– YouTube – www.youtube.com/nonprofits

• Text Messaging

– Mobile Accord – www.mobileaccord.com

– Mobile Commons – www.mcommons.com

– “Top 10 SMS Campaigns of Q1”

Resources

@LizNgonzi

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• App Creation – AppMakr – www.appmakr.com

• Communications Planning – Smart Chart 3.0 – www.smartchart.org

• E-mail events and invitations – www.evite.com

• E-mail only ASP - Constant Contact – www.constantcontact.com

• Full-service ASP’s

– Convio – www.convio.com

– Blackbaud – www.blackbaud.com

• List Append Services

– Fresh Address – www.freshaddress.com

– Exact Target – http://email.exacttarget.com/ETWeb/default.aspx

• Online training

– NTEN – www.nten.org

– Agitator – www.theagitator.net

• Social Networking Books

– www.deannazandt.com/sharethischange

– www.amazon.com/Networked-Nonprofit-Connecting-Social-Change/dp/0470547979

– www.socialbrite.org/sharing-center/metrics

Resources

@LizNgonzi

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• 21 Examples of Crowdsourced Fundraising Platforms

• ePhilanthropy:

• Twitter Searches: #NPTech, #Mgiving, #MobileGiving, #ephilanthropy, #Onlinefundraising

• Google News: ePhilanthropy News Section

• SlideShare Presentation on Fundraising Using Zipcast

• Slideshare Blogpost on Building a Professional Brand Using SlideShare

Resources

@LizNgonzi

Page 26: Going Digital: Creating an Internet-Based Non-profit€¦ · Kenya Association of Fundraising Professionals: 19th Eastern Africa Resource Mobilization Workshop Mombasa, Kenya | Dec.

Sources Content / Image: Source:

Soccer Ball Goal http://4.bp.blogspot.com/-0fJyOFBNPT4/TcABPnArS5I/AAAAAAAADMc/fVBzRFD0rP8/s1600/soccer-ball-

over-sky.jpg

Online Ecosystem http://www.wellplannedweb.com/wordpress/wp-content/uploads/2009/10/hub.jpg

http://4.bp.blogspot.com/-

JMgy5JK6mhU/Th5zKF5FAfI/AAAAAAAAA28/o0oN5zW2Qsg/s1600/Babies+Billboard.jpg

Tweetreach Report:

Kenyans4Kenya

http://tweetreach.com/reach?q=Kenyans4Kenya

Facebook Reports https://www.facebook.com/pages/Amazing-Taste-LLC/220978881267974

ConstantContact

Screen Shots

http://www.constantcontact.com/index.jsp

Villages in Action

Screen Shot

http://villagesinaction.com/

MPrep Screen Shots • http://textmprep.com/home/for-kids/

• http://textmprep.com/home/for-parents/

BloodLink Logo /

Text2Live Content

• http://www.bloodlinkfoundation.org/texting_for_life.htm

• Screenshots Provided by Joseph Wang’endo and Hezekiah Mwaniki of BloodLink Foundation

Detour http://entrepreneursloft.com/content/how-increase-your-chances-getting-promotion

Golden Egg http://www.hunton.com/files/ImageControl/879dfc29-003b-49e6-9106-a0dd7a3c7218/7483b893-e478-

44a4-8fed-f49aa917d8cf/Presentation/Image/tax-and-employee-benefits.jpg

Stacked Books http://www.blogging4jobs.com/business/resources-for-hr-recruiting-on-social-media/

Raised Hands http://hillarsaare.com/multiple-google-plus-one-buttons-on-one-page/

Cornell Math

Classroom

http://tinyurl.com/7gngvzn

Phone Image http://gsnb.rutgers.edu/contact.php3

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LIZ NGONZI

Pinterest.com/LizNgonzi

[email protected]

@LizNgonzi

+1 732.208.3304

SlideShare.net/ElizabethNgonzi

Epsilen.com/EN33 | LizNgonzi.com