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Goals Spend time with the seniors and learn about their lives Learn about life in assisted living...
Transcript of Goals Spend time with the seniors and learn about their lives Learn about life in assisted living...
GoalsSpend time with the seniors and learn
about their livesLearn about life in assisted living homesResearch and identify assisted living homes
best practicesPresent data to facility leadership
Time with ResidentNo less than 10 minutes and no longer than
1 hour to assure large sample sizeDiscover their background and storyEstablish feelings of trust and careAdminister anonymous survey in order to
help resident and their facility
Facilities VisitedProvo Rehabilitation and NursingOrem Rehabilitation and NursingCourtyard at Jamestown Assisted LivingThe Seville
Home Satisfaction
Facilities
Staff Nurses & Aids
Culture
Recommend
Provo Rehab
3.95 4.01 4 4.05 3.9 4
Orem Rehab
4 3.92 4.13
4.04 3.96 4.25
Jamestown
4.83 4.75 4.78
4.76 4.8 4.85
The Seville
4.44 4.39 4.52
N/A 4.41 4.5
Survey Averages
Based on ratings 1 through 5. 1 the lowest, 5 the highest
The ChoiceFamily members place them there
(children)Best place after shopping aroundTo receive rehabRecommended by a friendClose to family membersTo receive extra care
What Matters MostFeelings safe and secureComfortSocial interaction – having friendsIndependenceConvenienceCleanliness & qualityActivitiesCare
Provo Rehab24-hour skilled
nursing facilityOne of the largest
facilities in the state with 220 bed
Short-term and long-term patients
According to Residents..
Pro’s Con’s
Great nursesGood care servicesTasty pastries and
food
Not enough nursesSlow at respondingNeed Spanish
speakersPoor maintenanceNot enough water
or ice
Orem Rehab
24-hour skilled nursing facilitySpecialized in-house therapy
programsShort-term and long-term
patientsCalendar of socials and activities
According to Residents..
Pro’s Con’s
Loves the activitiesGreat nurses!Good staff
FoodTemperature is
kept too coldPoor
communicationLack of exercise
activities
Courtyard at JamestownAssisted living
communityOffer ADL services
Enhanced care (memory care) programProvide ADL’s
24-hour emergency call system
Outpatient therapy clinic
According to Residents..
Pro’s Con’sEverything is wonderful!Great alert systemAwesome lectures and
activitiesExcellent hairdressersGood mealsEveryone is includedWell operated and cleanHelp with grief when
friends die
FoodManger’s don’t
know namesLack of captions in
movies
The Seville
Independent senior livingLive-in managersPrograms and activities
According to Residents..
Pro’s Con’s
Great activitiesLoves having food
choicesWonderful
managementAwesome cleanersPrivate patios
Prices keep raisingFood*Don’t seem
interested in residents, impersonal
Nurse turnovers frequently