GMGT 2060 A03 (3 CH) MANAGEMENT AND ORGANIZATION THEORY

WINTER 2020 Drake Centre, Room 136

Monday/Wednesday 2:30-3:45 pm

CONTENTS CONTENTS ............................................................. 1

INSTRUCTOR ......................................................... 1

COURSE DESCRIPTION........................................... 1

COURSE OBJECTIVES ............................................. 2

COURSE MATERIALS .............................................. 2

COURSE FORMAT .................................................. 2

ASSESSMENT OF LEARNING .................................. 2

MISSED EXAM AND LATE SUBMISSION POLICY .... 4

ATTENDANCE AND GROUP WORK POLICY ............ 5

ELECTRONIC DEVICE POLICY ................................. 6

OUT-OF-CLASS COMMUNICATION ....................... 6

REFERENCING STYLE FOR WRITTEN WORK .......... 6

CLASS SCHEDULE (TENTATIVE).............................. 7

IMPORTANT DATES* ............................................. 8

INTENDED LEARNING OUTCOMES ........................ 9

ACADEMIC INTEGRITY POLICY ............................ 10

TYPICAL PENALTIES FOR ACADEMIC DISHONESTY IN THE ASPER SCHOOL ........................................ 11

STUDENT SERVICES AND SUPPORTS ................... 12

ABOUT THE INSTRUCTOR .................................... 13

INSTRUCTOR

Name Janet Eisbrenner

Office: 366 Drake Centre

Phone: 204-480-1085

Email: Janet.Eisbrenner@umanitoba.ca

Office Hours: Monday 11:15 AM - 12:15 PM, or by appointment

COURSE DESCRIPTION Official description: “Examination of the underlying principles concerning the formation of organizations and their internal management. Emphasis on the study and analysis of various theoretical approaches to organization theory and management.” GMGT2060 is a required course because it provides fundamental knowledge about organizations and their management. Everyone interacts with organizations, so you will benefit from understanding how they function.

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COURSE OBJECTIVES This course will use organization theory to familiarize students with management, organizations, and their operations in society. In doing so, the course will consider three different approaches to management. Successful completion of this course will allow students to better understand what managers do and why organizations have the variety of forms and structures that they do. The course focuses on the management functions of planning, organizing, and controlling. Students will learn to explain the appropriateness and implications of different management and organizational choices. COURSE MATERIALS

Required textbook (available at the Bookstore and online): Dyck, B., Caza, A., & Starke, F. (2018). Management: Financial, social, and ecological well-being. Winnipeg, MB: Sapajo Publishing. ISBN ebook 978-1-7750870-2-1 Print edition 978-1-7750870-3-8 I will provide any other required readings through UM Learn.

Please respect copyright laws. Copying textbooks or other reading material is a violation of copyright laws and is unethical, unless permission to copy has been obtained.

COURSE FORMAT To have really learned something, you need to understand it, but you also need to be able to do something with that understanding. Thus, the course is designed to increasing your understanding and ability to put into practice knowledge of organizations, management, and entrepreneurship. Students are expected to read assigned case scenarios and chapter reading before class. By doing so, you give yourself an opportunity to partake in class discussion fully. It is through quality dialogue that you have the best chance to learn the material comprehensively. Some of the lectures will be reserved to highlight key themes from the course text chapter reading. Other parts will take a particular concept and explore it deeply. During all forms of the lecture, students are encouraged to bring forth their insights and questions and are invited to share their experiences as to how concepts and themes from the chapter reading fit into the real world. Please note that I will not cover all power point slides in the lecture.

ASSESSMENT OF LEARNING

Quizzes - 15%

Mid-term (in-class) - 25%

Group Project - 15%

Final Exam (as per the university schedule) - 40%

Participation - 5%

TOTAL = - 100%

Of the above, I will communicate grades for one quiz and the mid-term prior to the VW date. The assessment is tentative. Your instructor will post any changes on UM Learn News during the first two weeks of classes.

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LETTER GRADE SCHEME

Final Grades are submitted as follows:*

Marks Letter Grade

95 and above A+

90-94.99 A

85-89.99 B+

80-84.99 B

70-79.99 C+

60-69.99 C

50-59.99 D

<50 F

*Note: in order ensure fairness and consistency across sections, at the end of the course there may need

to be changes made in the cut-off points for the distribution of marks into grades

Assessment Notes:

Quizzes: Quizzes will be in multiple-choice format and assess your comprehension of the material covered in the textbook and in class. You may not refer to any material during the quizzes. Mid-term Exam: The exam will consist of essay questions to assess your ability to use and apply the knowledge you have gained. It will be a closed-book exam. Final Exam: There will be a final exam at a time to be determined by the exam scheduling system. The exam will be cumulative; it will cover all of the material addressed in the course. The exam will consist of multiple choice and short answer questions. It will be a closed-book exam. Group Project: You will be part of a team consisting of about six individuals to work on a research-based group project concerning organizational theory and management. Teams will each conduct a case analysis of a particular company. There are two components to your research and analysis: 1) Use concepts drawn from the course to explain and describe the design of the company, and 2) Assess what changes upper management should make in the future (i.e., identify possible or actual problems facing the organization, identify various possible alternative ways to manage the problem, and make recommendations. The group project consists of a written element and a presentation.

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I will facilitate team formation. (If you wish to form your team, please discuss with me). Teamwork is expected. After your group has completed your presentation, there will be a confidential peer evaluation where you will rate your own and each team member’s contribution to the project. I reserve the right to mark individually, when appropriate. I will downgrade a team member(s) who receives a poor peer evaluation. For expectations and policy regarding group work, please refer to sections of the course syllabus concerning Class Policy - Group work and Social Loafing and Academic Integrity (Group Projects and Group Work).

On presentation days, I will assign certain teams to assess the presentations (each group will have the opportunity to evaluate during the presentation days). I will make the final determination of each team’s mark. The group project is graded as a group and is worth 15% of your final grade.

Class Participation: You are graded based on the quality (and to a lesser extent, quantity) of your contribution to class discussion, activity areas and assigned exercises. Reading the corresponding chapter of the textbook and assigned cases before coming to class will help you greatly in this regard. For assigned cases from the text, while you do not have to work on the questions before class, I recommend that you read (or, at least scan the case) before class. I advise that you bring your course text to class for reference to cases and exercises. Quality discussion includes offering a unique and relevant perspective, moving the analysis forward, providing evidence, demonstrating recognition of course material and integrating these with reflective thinking, and linking course concepts and themes to current events. Missing class will hurt your class participation grade although you may have participated actively during the other sessions. Likewise, attendance by itself will not earn you good points. You could have 100% in attendance and receive 0 on class participation mark if you did not participate at all. Thus, it is vital that you attend regularly and participate actively in all class activities and group work to get a good grade. Active class participation will be considered an extra that can help a borderline grade. Your instructor will provide you with a name placard at the course beginning. Put the name you registered with on the placard. If the first name you prefer differs from the name you registered with, put that name in brackets beside. You are to display your name placard at each class to the semester end.

Additional Assessment Notes:

Submit assignments to the drop box on UM Learn by 10:00 p.m. on the due date. Use a file name that includes the name, course, assignment (i.e. Group1_GMGT 2060A03_Group Project Report).

Assignments must be double-spaced. Always keep a copy of your work. Use Times New Roman or Arial 12 font. Include a header at the top left corner of EACH page that includes your name, course number, date and word count (if applicable).

All material referred to in any assignment MUST be appropriately referenced. Plagiarism is a serious academic offence. Refer to the syllabus' departmental academic integrity pages.

Written assignments require application of basic rules of grammar, organization, spelling and good communication in response to assignment expectations. APA format is required, including bibliography. Refer to “Writing Tips” document uploaded on UM Learn “news”

I will re-grade work if requested in writing via my university e-mail. Grading appeals must include a detailed written description of your concern and reasons why your mark should be changed. Subsequent to re-grade, your grade might raise, stay the same, or drop

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MISSED EXAM AND LATE SUBMISSION POLICY

1. Except for deferred final exams, it is not generally possible to complete any assessment that you miss. In extenuating circumstances, (i.e. medical emergency), missed assessment will simply be removed from the calculation of your final score. Valid reasons include a medical emergency (with a doctor’s note that certifies you were unfit to come to class on the day of the exam. In some cases, I may call the doctor’s office to verify the validity of the doctor’s note), or Asper School event. The Asper School also has a list of events for which accommodations will be made for a missed term exam (not final exam). The professor of the event or coach of the sports team will have to consult with me before the exam. No other reasons is considered valid. In the absence of fully documented and approved extenuating circumstances, missed assessment will receive a score of zero.

2. Do NOT make travel plans during the Final Exam schedule. The final exam must be written as per the University exam schedule. In some cases, with proper documentation, students may be able to write a deferred final exam. A request for a deferred final exam must be made at the Undergraduate Program Office in 268 Drake (or through your home Faculty if you are not an Asper student). Effective September 2005, the Department of Business Administration has instituted a policy which provides ONE DATE ONLY for students who have deferred their final exams. The deferred final exam date is May 22th (Friday), 2020, at 5 pm, Room Drake Centre 136. Refer to the Undergraduate Program Office for rules and regulations concerning deferred exams or the University of Manitoba’s Policy Exam Regulations http://umanitoba.ca/admin/governance/governingdocuments/academic/454.htm

3. Late written submissions and assignments are accepted up to three days past the due date, with a 1 mark deduction per day late.

ATTENDANCE AND GROUP WORK POLICY

1. All students are expected to attend class regularly. Attendance is not considered optional. Excused absences include a medical reason (with doctor’s note), approved academic event as per this Faculty-approved list of events, death of a close family member, or religious observation. In each of the above cases, documentation may be required. No other reason is considered valid.

2. If a student has over five (5) absences, with or without a valid excuse, it will result in an F grade in the course, as per the Asper School’s Debarment Policy. If you feel you will miss a significant number of classes, you are strongly encouraged to VW.

3. Attendance will be taken daily and be officially the first class day that follows the U of M course add date. Arriving in class over 10 minutes late or leaving more than 10 minutes early (without my prior approval) will be considered absent for that class. Marking attendance for a friend who is absent is Academic Dishonesty and will be dealt with severely, often resulting in an F grade and possible suspension from the Asper School for both students concerned.

4. Group Work and Social Loafing - It is expected that ALL group members contribute equitably. “Social loafing” is not accepted. Social loafing occurs when a group member relies on remaining group members to complete group tasks, and does not contribute to group work. If you feel that a group member is not adequately contributing to the project, please respond as follows: 1)

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Address your concerns with that group member as early, as directly, and as respectfully as possible. Indicate your expectations of that group member, including specific instructions for how he/she can contribute to the group; 2) If the individual is not responsive to your concerns, express them again via email, and copy me; 3) Agree to a way how the person can contribute to the group and notify me by e-mail of your solution; 4) If the problem persists, make an appointment for your group to meet with me. We will attempt to resolve the problem together; 5) If this fails, leave the person’s name off the group project; 6) I will inform the group member that s/he will receive a zero or a reduced mark. If social loafing is occurring in your group, it is important to begin the procedural steps early into the project. Please note that at the group project end, each team member will have opportunity to confidentially fill out a team evaluation form. If a group member(s) scores poorly (i.e. <6 on a scale of 1-10), marks for the group project and/or participation may be reduced, at the instructor’s discretion

ELECTRONIC DEVICE POLICY Use of personal technology in class can be distracting. During class, you should be respectful of each other and not check social media or send/receive text messages and phone calls. Turn off your cell phone or set it in silent mode, unless invited to do otherwise by the instructor. If a student requires that their phone is to be kept on for a legitimate emergency, please notify the Instructor before class. Students may use computers or other electronic devices for taking notes or referring to the ebook version of the textbook. Texting during class (and other use of devices for purposes not class-related) will result in a 1 mark penalty in the course grade; the penalty will double for every subsequent incidence of your texting.

OUT-OF-CLASS COMMUNICATION

Outside of class time, most of our interactions will be conducted through UM Learn. I will post all course-related files there and all announcements will be sent via UM Learn and/or email. Please check your email and UM Learn regularly to ensure you receive all announcements. Saying that you have not checked in a while is not an excuse for not receiving messages. If you have an inquiry, please talk to me before or after class or e-mail me with an outline of your question(s). I will reply within two school days. If the question is too difficult to answer electronically or requires a lengthy response, I will ask you to meet with me to discuss instead. Please use your U of M email address only to correspond. All assignments are to be submitted through UM Learn. Scores will be given to you through UM Learn and/or individual (university) email and/or in-class.

REFERENCING STYLE FOR WRITTEN WORK You are expected to use the APA style of referencing for both in-text citations and the Bibliography. To learn about the APA style, please consult a librarian in the Albert D. Cohen Management Library in 208 Drake or look up http://libguides.lib.umanitoba.ca/citationmanagers/referencemanagers.

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CLASS SCHEDULE (TENTATIVE)

The schedule may vary as the course progresses and as student interests interact with the material.

Day Date Content

Mon Jan 6 Course introduction; Introduction to management (ch 1)

Wed Jan 8 Introduction to management (ch 1)

Mon Jan 13 Economic well-being (ch 3)

Wed Jan 15 Economic well-being (ch 3)

Mon Jan 20 Ecological well-being (ch 4)

Wed Jan 22 Ecological well-being (ch 4)

Mon Jan 27 Social well-being (ch 5) Quiz 1

Wed Jan 29 Social well-being (ch 5)

Mon Feb 3 Entrepreneurship (ch 6)

Wed Feb 5 Entrepreneurship (ch 6);

Mon Feb 10 Catch-up and review

Wed Feb 12 Mid-term exam

Mon Feb 17 Louis Riel Day (no university classes)

Wed Feb 20 Reading Week (February 18-21) (no university classes)

Mon Feb 24 Chapter 8 (Formulating strategy)

Wed Feb 26 Chapter 8 (Formulating strategy)

Mon Mar 2 Chapter 9 (Implementing strategy)

Wed Mar 4 Chapter 9 (Implementing strategy)

Mon Mar 9 Chapter 10 (Organizing); Quiz 2

Wed Mar 11 Chapter 11 (Design)

Mon Mar 16 Chapter 11 (Design)

Wed Mar 18 Chapter 13 (Change)

Mon Mar 23 Group Project Presentations

Wed Mar 25 Group Project Presentations

Mon March 30 Group Project Presentations

Wed Apr 1 Chapter 18 (Control)

Mon Apr 6 Final exam review and course conclusion

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IMPORTANT DATES*

Attendance recording begins – January 20

Quiz 1 – January 27

Mid-term – February 12

Quiz 2 – March 9

Last day for voluntary withdrawal without academic penalty (no refund) - March 18

Group Project:

o Presentation power point slides Due March 25 (Electronic submission to the Group Project Drop Box on UM Learn by 10 PM)

o Group Project Presentations* - March 23, 25 & 30

o Written Overview Report Due April 6 (Electronic submission to the Group Project Drop Box on Um Learn by 10 PM)

Final Exam – As set by the university (when the information is available, I will make an announcement on UM Learn “news” and in class.

*Some dates may be tentative, if there is a change to any of the above dates, I will make an announcement on UM Learn “News” during the first two weeks of classes.

** (For logistical reasons, presentation dates may vary. Once the schedule is set, I will post it on UM learn "News")

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INTENDED LEARNING OUTCOMES

AACSB Assurance of Learning Goals and Objectives The Asper School of Business is proudly accredited by AACSB. Accreditation requires a process of continuous improvement of the School and our students. Part of “student improvement” is ensuring that students graduate with the knowledge and skills they need to succeed in their careers. To do so, the Asper School has set the learning goals and objectives listed below for the Undergraduate Program. The checked goal(s) and objective(s) will be addressed in this course and done so by means of the items listed next to the checkmark.

Goals and Objective in the Undergraduate Program

Goals and Objectives

Addressed in this Course

Course Item(s) Relevant to these

Goals

and Objectives

1 Quantitative Reasoning

A. Determine which quantitative analysis technique is appropriate for solving a specific problem.

B. Use the appropriate quantitative method in a technically correct way to solve a business problem.

C. Analyze quantitative output and arrive at a conclusion.

2 Written Communication

A. Use correct English grammar and mechanics in their written work.

Written assignments and exams

B. Communicate in a coherent and logical manner Written assignments and exams

C. Present ideas in a clear and organized fashion. Written assignments and exams

3 Ethical Thinking

A. Identify ethical issues in a problem or case situation Entire course

B. Identify the stakeholders in the situation. Entire course

C. Analyze the consequences of alternatives from an ethical standpoint.

Entire course

D. Discuss the ethical implications of the decision. Entire course

4 Core Business Knowledge Entire course

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ACADEMIC INTEGRITY POLICY It is critical to the reputation of the Asper School of Business and of our degrees that everyone associated with our faculty behave with the highest academic integrity. As the faculty that helps create business and government leaders, we have a special obligation to ensure that our ethical standards are beyond reproach. Any dishonesty in our academic transactions violates this trust. The University of Manitoba General Calendar addresses the issue of academic dishonesty under the heading “Plagiarism and Cheating.” Specifically, acts of academic dishonesty include, but are not limited to:

using the exact words of a published or unpublished author without quotation marks and without referencing the source of these words

duplicating a table, graph or diagram, in whole or in part, without referencing the source paraphrasing the conceptual framework, research design, interpretation, or any other ideas of

another person, whether written or verbal (e.g., personal communications, ideas from a verbal presentation) without referencing the source

copying the answers of another student in any test, examination, or take-home assignment providing answers to another student in any test, examination, or take-home assignment taking any unauthorized materials into an examination or term test (crib notes) impersonating another student or allowing another person to impersonate oneself for the purpose

of submitting academic work or writing any test or examination stealing or mutilating library materials accessing test prior to the time and date of the sitting changing name or answer(s) on a test after that test has been graded and returned submitting the same paper or portions thereof for more than one assignment, without discussions

with the instructors involved Group Projects and Group Work

Many courses in the Asper School of Business require group projects. Students should be aware that group projects are subject to the same rules regarding academic integrity. All group members should exercise special care to ensure that the group project does not violate the policy on Academic Integrity. Should a violation occur, group members are jointly accountable unless the violation can be attributed to specific individuals. Some courses, while not requiring group projects, encourage students to work together in groups before submitting individual assignments. If it’s unclear whether it is allowed, students are encouraged to seek clarification from the instructor to avoid violating the academic integrity policy. In the Asper School of Business, all suspected cases of academic dishonesty in undergraduate courses are reported to the Dean's office and follow the approved disciplinary process. See following table for typical penalties for academic dishonesty in the Asper School.

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TYPICAL PENALTIES FOR ACADEMIC DISHONESTY IN THE ASPER SCHOOL

If the student is from another Faculty and the academic dishonesty is committed in an Asper course, the student’s Faculty could match or add penalties beyond the Asper School’s. F-DISC on transcript indicates the F is for disciplinary reasons.

ACADEMIC DISHONESTY PENALTY

Cheating on exam (copying from or providing answers to another student)

F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript

Sharing exam questions electronically during exam

F-DISC in course Suspension from taking Asper courses for 2 years Notation of academic dishonesty in transcript

Possession of unauthorized material during exam (e.g., cheat notes)

F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript

Altering answer on returned exam and asking for re-grading

F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript

Plagiarism on assignment F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript

Submitting paper bought online F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript

Inappropriate Collaboration (collaborating with individuals not explicitly authorized by instructor)

F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript

Group member had knowledge of inappropriate collaboration or plagiarism and played along

F-DISC in course Notation of academic dishonesty in transcript

Signing Attendance Sheet for classmate

F-DISC in course Notation of academic dishonesty in transcript

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STUDENT SERVICES AND SUPPORTS The University of Manitoba provides many different services that can enhance learning and provide support for a variety of academic and personal concerns. You are encouraged to visit the below websites to learn more about these services and supports. If you have any questions or concerns, please do not hesitate to contact your instructor or the Undergraduate Program Office.

For Information on… …follow this link

Admission, Registration, Tuition Fees, Important Dates, Final Exams, Graduation, and Transcripts

Registrar’s Office

Academic policies & procedures, regulations, Faculty-specific information, degree and major requirements

Academic Calendar

Help with research needs such as books, journals, sources of data, how to cite, and writing

Library Resources

Tutors, workshops, and resources to help you improve your learning, writing, time management, and test-taking skills

Writing and Learning Support

Support and advocacy for students with disabilities to help them in their academic work and progress

Student Accessibility Services

Copyright-related questions and resources to help you avoid plagiarism or intellectual property violations

Copyright Office

Student discipline bylaws, policies and procedures on academic integrity and misconduct, appeal procedures

Academic Integrity

Policies & procedures with respect to student discipline or misconduct, including academic integrity violations

Student Discipline

Students’ rights & responsibilities, policies & procedures, and support services for academic or discipline concerns

Student Advocacy

Your rights and responsibilities as a student, in both academic and non-academic contexts

Your rights and responsibilities

Full range of medical services for any physical or mental health issues

University Health Service

Information on health topics, including physical/mental health, alcohol/substance use harms, and sexual assault

Health and Wellness

Any aspect of mental health, including anxiety, stress, depression, help with relationships or other life concerns, crisis services, and counselling.

Student Counselling Centre

Support services available for help regarding any aspect of student and campus life, especially safety issues

Student Support Case Management

Resources available on campus, for environmental, mental, physical, socio-cultural, and spiritual well-being

Live Well @ UofM

Help with any concerns of harassment, discrimination, or sexual assault

Respectful Work and Learning Environment

Concerns involving violence or threats, protocols for reporting, and how the university addresses them

Violent or Threatening Behaviour

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ABOUT THE INSTRUCTOR

Janet Eisbrenner joined the Asper School of Business in 2012. She teaches various business administration courses, including human resource management, organizational behavior, staffing, organizational theory and management, collective bargaining, and labour, and employment relations.

Janet received her Bachelor of Administration degree from the University of Regina, a Bachelor of Arts degree in Conflict Resolution Studies from the University of Winnipeg, and a Master of Conflict Resolution and Reconciliation from Abilene, Texas University. She also has two years of study at the University of Saskatchewan in the Bachelor of Education degree program. She holds certification in Counseling Skills, and Basic Mediation and Family Mediation. Currently, Janet is working on a Ph.D. in Human Resources and Management.

Her professional experience includes entrepreneurship, administrative, management and executive work in a variety of public and private-sector organizations. She engages in on-going educational pursuits and studies in business-related areas, such as organizational conflict resolution system design, management, and conflict resolution.

Published research work includes a Comparative Analysis of Mediator Credentialing Standards and Mediator Ethical Guidelines, presented at the Annual Convention of the State Bar of Texas, 2011.

When Janet is not teaching, she works as a mediation, coaching, and counseling practitioner and sometimes facilitates online courses in conflict resolution and business. In her spare time, she enjoys reading, hiking, movies, and observing wildlife and the environment in its natural form.