GLOCO – Integrated Corporate Portal Final Presentation Presented by Team 3
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Transcript of GLOCO – Integrated Corporate Portal Final Presentation Presented by Team 3
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GLOCO – Integrated Corporate Portal Final Presentation
Presented by Team 3
Team 3 Members: Joyce TorresKenneth KittredgePamela FisherRuzhena SaltiskyVishal Nath
Instructor:
Teaching Assistants:
Zoya Kinstler
Basem NeseimValar Jayaprakash
ISMT E-200 Trends in Enterprise Information Systems
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Agenda
Project Definition Problem Statement Business Requirement Project Scope Current Architecture and
Process
Project Design Design Approach Future Architecture and
Process Security policies Risks and mitigation
Project Development & Deployment Travel System Deployment Process Operational Considerations Prototype
Project Closure & Future Roadmap Stakeholder Responsibilities Success Matrix Projections Training
ISMT E-200 Trends in Enterprise Information Systems
ISMT E-200 Trends in Enterprise Information Systems
1. GLOCO’s acquisition of companies has resulted in an IT infrastructure that is maintaining multiple independent systems.
2. There are duplicate applications and services.
3. Employees currently must access multiple portals to perform their work.
4. GLOCO needs to provide a single access point to reduce costs and improve employee productivity.
Problem Statement
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Business Requirements
ISMT E-200 Trends in Enterprise Information Systems
1. All GLOCO applications will be accessible through a single place, the portal
2. A single login will reduce the number of user ids and passwords
3. A user-configurable interface will present applications to user groups
4. Blogs, wikis and RSS feeds will provide employees with social-networking capabilities.
5. A Travel Search application, email and Order Management System will be accessible on the portal.
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Scope
ISMT E-200 Trends in Enterprise Information Systems
The implementation of the portal will include the following:
1. Implementation of the Oracle WebCenter Suite• User configuration• Security Configuration
2. Configuration of WebCenter Services and WebCenter Spaces
3. Portalization of GLOCO applications currently in use, such as• Order Management System• Travel Search application• Microsoft Outlook• Timecard System, etc.
4. Training materials designed for the end user community.
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AS-IS
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Architectural Approach
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TO-BE Process
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Security Structure
Web Security Layers (Source: Oracle)
How a Policy Grants Access to a Resource (Source: Oracle)
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Risk and Mitigation
Risk 1: The owners of legacy applications may have a difficult time accepting the perceived loss of their applications
Mitigation: The applications need to be manage by the same group that managed them before
Risk 2: Managing change is a crucial part of any transition
Mitigation: A training program on portal use will be instituted prior to, during, and after implementation to ease the users transition
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Risk and Mitigation
Risk 3: Delay in the response from the applications via WebCenter
Mitigation: Move applications and databases into corporate datacenter. And, use AJAX (or similar technologies) in application development
Risk 4: Security on the portal is a major concern
Mitigation: WebCenter’s robust security model mitigates the security risk
Risk 5: Delays by either GLOCO or A2TI could affect the timeline
Mitigation: Weekly meetings will enable the team to monitor progress and communicate concerns
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The Travel Application
XML Query Sent
XML Response
QPX Airfare
Shopping & Pricing
Engine
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Deployment Process
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Install WebCenter & Setup Portals
•Portalize Applications
•Move all Applications to the Corporate Application Farm
•Set Up User Email
•Set Up Divisional Portals
Training
•Provide Training to End Users
•Provide Training to Support Staff
•Support Staff Complete Oracle University Training
Pilot Deployment
•Pilot Groups from Each Division
•Defects Reported to GLOCO Help Desk
•A2TI Responds to Defects
Full Deployment
•Defects Reported to GLOCO Help Desk
•A2TI and GLOCO Respond to Defects
Warranty Period
•Defects Reported to GLOCO Help Desk
•A2TI and GLOCO Respond to Defects
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Operational Considerations
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1. Post production support is the responsibility of the GLOCO IT Operations department
2. Development support will remain with the existing development teams
3. Enhancement requests and incidents will be submitted to GLOCO’s internal ticketing system
4. Emergency fixes will be prioritized by the affected development and business leadership
5. Tickets can be opened at helpdesk intranet site or by sending them an email
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Stakeholders
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ResponsibleAccountableConsultedInformed
Project Manager
Technical Lead Manager
Development Lead Training Lead Support Lead Project
Sponsor
WebCenter Installation I R A I I A
Training A C C R I I
Portal Development A C R I C I
Deployment A R C I C I
Support I C C I R I
Warranty I C C I R I
The following RACI Chart indicates the responsibility of each user group during deployment. The groups represent the GLOCO and A2TI teams.
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Success Metrics
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The introduction of portal will provide measurable benefits to GLOCO.
1. Applications will see a 100% adoption rate in the first year (assumption: all other access to migrated applications is removed)By tracking user visits to each page Web Center Analytics helps determine • portal adoption• application use• collaboration rates
2. Decrease in overall operation cost• Number of application can be consolidated
• Timesheet• Email
• Eventual reduction of IT support
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ROI Mapped Over Five Years
ISMT E-200 Trends in Enterprise Information Systems
Cost Year 1 Year 2 Year 3 Year 4 Year 5 TotalWebCenter License $750,000 $750,000
WebCenter Support $165,000 $165,000 $165,000 $165,000 $165,000 $825,000
A2TI Labor $550,000 $550,000
GLOCO Programmers Europe
($135,000) ($270,000) ($270,000) ($270,000) ($945,000)
GLOCO Programmers Asia
($95,000) ($190,000) ($190,000) ($190,000) ($665,000)
GLOCO Programmers S.A.
($60,000) ($120,000) ($120,000) ($120,000) ($420,000)
GLOCO Programmers U.S.
$270,000 $270,000 $270,000 $270,000 $270,000 $1,350,000
GLOCO Administrators Europe
($120,000) ($120,000) ($120,000) ($120,000) ($480,000)
GLOCO Administrators Asia
($85,000) ($85,000) ($85,000) ($85,000) ($340,000)
GLOCO Administrators S.A.
($50,000) ($50,000) ($50,000) ($50,000) ($200,000)
GLOCO Administrators U.S.
$55,000 $55,000 $55,000 $55,000 $55,000 $275,000
Savings on current licenses
($254,500) ($254,500) ($254,500) ($254,500) ($1,018,000)
Production Servers $52,000 $52,000Dev/QA Environment $76,000 $76,000Total $1,918,00
0($309,500
)($599,500
)($599,500
)($599,500
)($190,000
)
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Training
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•Online Training• Animated WebCenter Suite demonstration modules
topics• Navigation• use of blogs, wiki’s, RSS, group spaces• Search• collaboration tools• Configuration process•Modules available online prior to production•Help desk will be established simultaneously with
model• Employees will updated and notified about training and
timeline for implementation • Onsite training for programmers at corporate
headquarters
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Thank You
Team 3
ISMT E-200 Trends in Enterprise Information Systems