Global Service Jam 2012: Bangalore Chapter
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Transcript of Global Service Jam 2012: Bangalore Chapter
BENGALURU 2 5 - 2 6 t h F e b 2 0 1 2
What is global service jam?
On the last weekend (25-26) of Feb, people who
are interested in service design from more than
fifty cities will be participating in a Global
Event. From Luxembourg to Rome to Mexico
City and to Egypt.
AND so will Bengaluru!
48 hours
55 cities & counting
200 + service design projects
1100+ participants & counting
What is global service jam?
In a spirit of experimentation, innovation, co-operation and friendly competition,
teams will have less than 48 hours to develop, design and prototype completely
new services inspired by a shared theme using Design Thinking methodology.
More than 55 cities from all over the world are participating with already more
than 1100+ participants. At the end of the weekend, their collection of brand new
services will be published to the world.
Who all were a part of the global event last year?
(See for yourself, now you know why I am jumping while making this presentation )
This years participants!
Can you spot us there?
55 cities
& counting
So, Who are the 1100+
people who will participate?
In a traditional sense, we are used to believe
that anyone who is directly involved would
want to be here. Ergo people who design
services like design thinkers, service
designers or business men.
Must be designers from various areas who will attend this?
ANSWER (is a simple):
NO ! Developers
Visual/Industrial Designers
UX / UI designers
Entrepreneurs
Service Designers
MBA Students
Art direction
Digital Communication
Editors
Physiologist
Students
& and a lots more
people were left with such varied and different
perspective on service design that left an impact on
them.
We are also inviting a variety of similar people this year,
so that the experience is enriching and everyone is at
the end of it , very excited to have worked with such
variety of people and to have also interacted with
people around the world.
Err, but what exactly is
service design?
Service design is an multidisplinary approach that
combines different methods and tools from
various disciplines. It is a new way of thinking as
opposed to a new stand alone academic
discipline.
It is all about making the service you deliver
useful, usable, efficient, effective and desirable.
You may have used some of them.
Huh! Do you know that India is service led industry with around
60% GDP coming from only services?
What do I gain from this? THE BIG QUESTION THAT HAS BEEN HAUNTING YOU FOR A
WHILE NOW & SOME OF YOU HAVE BEEN SKIPPING SLIDES
JUST TO GET TO THIS PAGE.
This is a unique platform where people from different
discipline come across a common table to learn
methods of Design thinking by doing (and not thinking!)
Challenge teams on your design thinking skills and the
solutions you make.
Network with people locally ( and Globally!) from
Bengaluru who are interested in Design Thinking
Methodology.
Learn. Challenge. Meet.
WOOHOOO!
So, how do these jams look like?
How can you participate?
Sponsors Volunteers & Participants The most important set of people
that we are looking forward for .
By taking ownership in any of the
below mentioned areas
mail and we will help you make this your event as well.
Sponsors: All events need sponsors to work perfectly
We would only require to sponsor for conveniences for
the participants, like stationeries, video cams, could
also be knowledge by taking a session on frameworks
onto approaching a service design problem, certificates
or maybe even bean bags!
We love bean bags!
Volunteers: There is a lot room here for help also. We
volunteers for many purposes. To lead and guide teams
with frameworks and process, for helping in the
production work during and after the event.
us to train you into the process enough that you would
be able to handle queries.
Participants: This of course, are the people we are
working for . Everything we are trying to do here in
these session is for you to come and meet people. Your
only duty is to come forward, step up and contribute the
WE have sponsorship packs and small
sponsorship also. Please mail us your interest
and we will get back to you. Our contact are on the last slide.
added benefits to this role, we will be giving a
small session on service design tools, special
mentions and some video footage that
happen on the location.
We are still planning and setting the stage
right now, but this is going to be excited.
This is the most exciting stage to be in.
Although there are no responsibilities here,
but like I said would love to hear before hand
from you. Ideas, suggestions, small
contributions will be greatly appreciated.
Contact us at: Official
@GSJ12_Bangalore
Bengaluru’s Local Hosts
Neeraj Jain
@freespiritjain
Francis Xavier
@zenxavier