Global Portal Overview - Dell · Confidential2 3/27/2013 Global Portal • Premier advantages and...
Transcript of Global Portal Overview - Dell · Confidential2 3/27/2013 Global Portal • Premier advantages and...
Global Portal Overview Executive Briefing Center
Global Portal Confidential 2 3/27/2013
• Premier advantages and more for B2B
• Elimination of dual-order entry
• Maximum ERP functionality
• Seamless order flow
• Buyer-hosted/supplier-hosted enabled catalogues
• One hub for global purchasing
• Consistent pricing and standards
• No need for regional pages
• Localized currency and product options
• Order status worldwide
• Global report creation
• Streamlined ordering
• Timely order confirmations
• Access to product information
• Pricing on demand
• Order history snapshots
• Regional purchasing capability
• Features similar to an ERP
Premier PremierConnect Global Portal
Online Purchase Channels Commercial Customers
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Global Portal is Dell’s one-stop worldwide procurement centre. It delivers a consistent purchasing experience worldwide by enabling the creation and management of global orders through a single platform.
What is Global Portal?
One-Stop Global Procurement
A single, consistent platform servicing all countries worldwide — no need for multiple, regional pages
Customised for You
Quick and easy customisation of user access and your IT standards
Indirect Country Ordering
Enables online purchasing in countries where customers cannot order directly from Dell
Scalable Solution
Integration with most ERP systems (Oracle, Ariba, SAP, etc) at any time during deployment or sustainment
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A common user experience, platform and workflow, with consistent terms and conditions for any geographical location.
Global Control
• Gain control and visibility on all orders globally
Consistency
• Implement standard purchasing policies and procedures more effectively, enterprise-wide
Simplicity
• Save time and hassle with simple, user-friendly tools
Multi-country
• Place orders in a multi-country and multi-currency environment
One-Stop Global Procurement
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For your IT Standards • Populate with standard configurations
for different departments and specific user groups
For How You Work • Customise your experience by
choosing gadgets to add to your personal workspace
• Get product options and quotes specific to you and your selected ship-to country destination
• Place orders from a central location or multiples
For Security and Control • Control what each user can see —
products, reporting, payment methods, etc.
• Control what users can do - creating and approving e-Quotes, managing access levels, etc.
• Manage the Dell Authorised Partners listed on the page
Implement global purchasing and pricing standards.
Customised for You
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Partner connection
• Seamless, convenient connection with Dell authorised commercial Partners
Training
• Customer and Partner training available on Indirect Country Ordering
Global Standards
• Same standards/products/S&P* available as your Global Contract
Consistent process
• Provides a consistent approach to the quoting and ordering process
Request tracking
• Built-in Partner Request tracking
Localised options are supported to make the global ordering process convenient and seamless.
Indirect Country Ordering
*not available in all regions
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Global Portal can be incorporated with most ERP systems such as Oracle, Ariba, and SAP at any time during deployment or sustainment via a PremierConnect integration.
Scalable Solution
PremierConnect is Dell’s B2B eCommerce solution.
It integrates a customer’s ERP system with Dell’s Premier Page, helping to speed procurement, lower costs, maximise accuracy, and streamline processes.
Offers a complete solution for your global end-to-end electronic procurement process
Integrates with your Dell customised catalogue, streamlining processes from shopping through invoicing
Customised with agreed-upon products, prices and standard configurations specified on your Dell catalogue
User-friendly and secure from catalogue through payment
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1. Global standards and pricing Gadget displays agreed standards and pricing in available currencies based on country selection
High-Level Features
2. Select by ship-to country Global Standards Gadget allows country selection for shipping requirements
3. Access/user roles Enables customisation of what users can do and see
4. Reporting Access to Purchase History, Warranty Expirations and Order Status
5. Customised catalogues Including Full Catalogue and/or Software & Peripherals Catalogue
6. Global account team information Enables easy access to the right contacts
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Assess customer needs against Dell’s online capabilities and value proposition
Assessment 1
Define and set expectations around the Customised Global Portal solution
Define 2
Establish clear, committed objectives, and timelines
Plan 3
Implement an online solution aligned to Customer Requirements
Develop 4
Complete training and ensure a successful Go-Live customer experience
Launch 5
Focus on maintaining a positive online customer experience
Support 6
Dell’s Global Portal On-Boarding Process
Dell’s six-step process builds your Global Procurement path:
Global Portal
Getting Started
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Requirements: • Qualification as a global customer via
the Dell Global Customer Program
Timeline for set-up: • From one to two months
Cost: • Dell does not charge for a global
portal set-up
Estimated Annual Savings
Contact your Dell Account Team
Global Portal
Global Portal
Thank You!