Global People Programme - TCO International

anintroduction

The business world of the 21st century is marked by rapidly expanding contact across boundaries and cultures, and also by ‘VUCA’ -

volatility, uncertainty, complexity and ambiguity.

Have you and your staff learnt the skillsnecessary for crossing boundaries in a global context?

Not so long ago, working internationally was limited to a few elite expats or sales managers dealing with a limited number of markets. Today the world we work in is truly global, where more of us than ever are under pressure to get things done by collaborating across boundaries and cultures. At times this can be enjoyable and stimulating, but at others it can be frustrating and challenging. Nowadays, to deliver a global strategy, organisations need to be supported by people who can successfully build relationships and achieve goals with colleagues, clients and partners from all around the world. But, as we say, no one is born global.

Preparing your people means accelerating the development of world-class collaboration and communication skills, both face-to-face and at a distance, cross-cultural sensitivity, and ability to know when to adapt to others and when to enforce consistency around corporate values and norms. We call these ‘global people skills’. The outcome of our Global People Programme is a learning passport ensuring greater readiness for global mobility, cross-boundary leadership and international project work.

2 © tco international www.tco-international.com

“In my 20-year experience in the relocation industry, I’ve dealt with many different nationalities and attended many different training workshops in the intercultural field…so I consider myself a ‘bit of an expert’ in working across cultures. However, to my pleasant surprise, the “Global People Programme” I attended was by far the most instructive, emotional and fun experience I’ve ever had. During this highly intensive workshop I had a rollercoaster opportunity to practice, make mistakes, meditate and learn about how challenging and exciting it is to develop yourself as a “global person”! Hold on to your seats if you attend - learning has never been so practical or exciting.

Maddalena M., CEO of a Relocation Company

“It’t not easy to keep the audience engaged while having fun and learning, but this programme managed to do all of this.”

Maurizo B., Global White Goods Manufacturer

The Global People Programme: a learning passport to succeed

in working across boundaries

3© tco international www.tco-international.com © tco international www.tco-international.com

People who can both adapt to the cultural approaches of others and also remain true to themselves, while consistently spreading the values of their organisation (we call this gyroscopic leadership)

People who are pioneers, able to transfer their talents into unfamiliar contexts and create new solutions through integrating diverse perspectives

People who span boundaries by building bridges across difference, able to collaborate, motivate and live company values across cultures and distance

People able to lead the organisation into tomorrow because they have developed what we call global leadership imagination: the ability to make sense of the unfamiliar - both to themselves and others;

On the one hand, the highly experiential activities challenge participants to reflect on their instinctive or default approach to cultural diversity. On the other,

the debriefing and insight sessions allow participants to build a wider choice of responses, allowing them to become more ‘strategic’ in their approach. With

greater choice on how to manage diversity and distance, participants can use this response-ability to better navigate the key challenges of today’s global operating

context.

what kind of programme is this ?

2.1.

3.4.

what’s the purposeof this programme?

It’s an opportunity to explore what it takes to be a pioneer and bridge builder when

collaborating across cultures in today’s global business environment.


global people programme objectives

Get things done by remaining authentic and true to myself.

(my way)

But at the same time knowing how and when to adapt to others.

(your way)

While remaining consistent with our organisational values?

(our way)

1. 2. 3.How can I...?

The questions revolve around the “trilemma” facing those who work globally:

The Global People Programmehas as a basic objective which is the ability to answer 3 questions.


why would organisationsbe motivated to run this

programme?

To develop skills in building trust globally, as the foundation for multicultural teamwork, common goals and collective effort. Result: higher productivity

To link learning to the specific role challenges individuals face in implementing their part of global strategy. Result: accountability for own development

To create a shared approach to cultural diversity across the organisation – with clarity about challenges and common responses. Result: closer integration To boost innovation as we are more able to understand, respect, value and integrate diverse perspectives. Result: innovation through diversity

To build leaders who can deal with the unknown and the unexpected, ensuring we make sense of the complexity and diversity around us. Result: leaders for tomorrow

2.

1.

3.

4.5.

Talents expected to take on a future international role

who is the programme aimed at ?

Talents expected to take on a future international role

Those whose performance depends on leading people across cultures and distance

Everyone who needs to build successful relationships with culturally diverse colleagues,

partners, stakeholders or clients

1.2.3.

the top 3 outcomes of the Global People Programme

voted by participants:


global people programme outcome

take on a future international role

the top 3 outcomes of the Global People Programme

voted by participants:

The challenges of the programme are stimulating and make you think (and learn)

The programme provides food for thought on one’s instinctive approach to operating globally

The programme provides good, practical tips and suggestions on working in an international context

which you can implement immediately

1.2.3.


TIMING ACTIVITY

9.00-9.30

BRIEF ENCOUNTERSa get-to-know-you warmer ac-tivity

9.30-11.15

MEETING THE MORENIANSUnderstanding the challenge of becoming global pioneers.

11.15-13.00

THE FEEDBACK CHALLENGEFrom instinct to strategy when communicating across cultures and distance.

14.00-15.30

THE INTERNATIONAL PREFERENCES INDICATORLearning about and adjusting your own international approach.

15.45-17.00

A REMOTE MANAGER IN CHINAInfluencing international colleagues at a distance.

17.00-17.30

PERSONAL LOGIndividual reflection on the day and what it implies for me and my development

TIMING ACTIVITY

9.00-10.30

REVIEW OF DAY ONE & EARTHQUAKEMaximising the intelligence of global teams.

10.45-11.45

MOREL INTERNATIONAL TEAM CASE (1)Understanding diverse cultural orientations affecting global collaboration

11.45-13.00

MOREL INTER NATIONAL TEAM CASE (2)Building motivation and commitment in multi-cultural teams.

14.00-15.15

THE ROSHAN CASEManaging the ‘global people challenge’ ie balancing adaptation to others with alignment around common values.

15.30-17.00

BRIDGE-BUILDING ACTIVITIES FOR GLOBAL TEAMSTools for building trust in global project teams

17.00-17.30

PERSONAL LOGIndividual reflection on the pro-gramme; practical implications and next steps

global people programme agenda of the 2 modules

MODULE ONE – individual focus MODULE TWO – team & organisation focus

This is an example agenda only which we can customized to the specific context and global people challenges of the organisation - customisation can involve adding a third day to the programme.

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about tco international our success in numbers

25 yearsexperience in developing over 50,000 global people

Over 700expatriates supported in their transitions

1988

2 innovation awards

Participants from

140 countries

Over 100major organisations as clients


visit our new website: www.tco-international.com

For more information contact: Marianna Amy Crestani – [email protected]

twitter.com/tcointl

linkedin.com/company/tco-international

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Global People Programme - TCO International

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