GlassCraft • Limited Warranty • Buffalo Forge 2011 · Buffalo Forge Door and Entry Components...
Transcript of GlassCraft • Limited Warranty • Buffalo Forge 2011 · Buffalo Forge Door and Entry Components...
GlassCraftDoorCompany•LimitedWarranty2011
BuffaloForgeSteel®DoorsandEntrywaysOurWarrantytoyou…GlassCraft’sBuffaloForgeSteelprehungdoorsandentrywaysaredesignedtocreatelastingvalueandbeautyforyourhome,andthiswarrantyiseffectiveforallBuffaloForgedoorsystems(the“product”)soldbyGlassCraftonorafterJanuary1,2011foruseintheUnitedStates.Anypreviouswarrantieswillcontinuetoapplytodoorproductsmanufacturedbyuspriortothisdate.Foradditionalinformation,includingcareandmaintenanceandinstallationinstructions,ortoreportawarrantyclaim,seeyourdealerorrefertowww.glasscraft.com.
Subjecttotheconditionsandexclusionsstatedbelow,GlassCraftDoorCompany,(“GlassCraft”)warrantsthateachBuffaloForgeSteelDoorproductwillbefreefromdefectsinmaterialandworkmanshipwhichwouldrendertheproductunfitfornormalandrecommendeduseandservicewheninstalledinthecontinentalUSA.GlassCraftwarrantsthisproductonlytothefirstpurchaserofthisproductforpurposesotherthanresale,ortotheoriginalpurchaseroftheresidenceintowhichsuchdoorisinstalled.Thiswarrantycoversonlydefectswhichbecomeevidentduringtheperiodsoutlinedbelow,providedthattheownergiveswrittennoticeofsuchdefectstoGlassCraftDoorCompany,2002Brittmoore,Houston,Texas77043,withintheapplicabletimeperiod.ThiswarrantyconstitutesthesoleandexclusivewarrantyofferedbyGlassCraftDoorCompany:itisnottransferable,andnodealer,distributor,orrepresentativeofGlassCrafthastheauthoritytomodifyorexpandthiswarranty.
BuffaloForgeDoorandEntryComponentsandGlassPanelsGlassCraftDoorCompanyoffersalimitedwarrantyforfive(5)yearsforcustomandstandardBuffaloForgeSteeldoorsandentrywaysfromdateoffirstpurchasefromGlassCraftoftheproduct.Andyourinsulatedglasspanel,foraperiodof5yearsfromthedateoffirstpurchasefromGlassCraft,iswarrantedagainstanymaterialobstructionofvisionthroughthepanelduetotheaccumulationofdust,moisture,orfilmontheinternalsurfaceoftheglasscausedbyfailureofthepanel’sedgesealduetodefectsinmaterialorworkmanship,undernormalconditions.Thiswarrantyassuringthateachsuchproduct,forthisperiod,isofgoodmaterialandworkmanshipandfreefromdefectsthatwouldrenderthedoorunserviceableorunfitfortheordinary,recommendeduse.Thiswarrantyshallbevoidifthedoorhasnotbeenstored,installed,andmaintainedinagoodandworkmanlikemanner.Thefollowingshallnotbeconsidereddefectsinmaterialorworkmanship,andarenotcoveredbythiswarranty:1. Thephysicalappearanceoftheproduct.2. DamagecausedbeyondthecontrolofGlassCraft,includingbutnotlimitedtodamagecausedbymisuse,abuse,accident,or
mishandling,orbyfire,flood,earthquake,storm,tornado,orotheractsofnature.Inaddition,waterpenetrationduetopressurizedwaterapplicationfromawaterhoseorsprinklersystemsisnotcovered.
3. Damagecausedbyimproperorincorrectinstallationofthedoororentry,orimproperorincorrectinstallationofthelockorlockhardwareintotheproduct.
4. Damagecausedbyfailuretoperformnormalhomeownermaintenance,orbyattemptsotherthanbyGlassCrafttorepairtheproduct.
5. Rustormetaldeteriorationofanypartoftheproduct.6. Anyandalldamagesresultingfromexposureduetoinstallationinanunprotectedopening,suchasaninstallationwithout
sufficientroofoverhangprotection,whichcausesthedoortobeexposedtoanunusualamountofprecipitation.Sufficientroofoverhangdependsuponthespecificinstallationandweatherpatternsintheareaoftheinstallation,buttypicallymeansanoverhangoverthedoororentryextendingoutwardsfromtheentryordoorforadistanceofnotlessthanone‐halfoftheheightelevationmeasuredfromthebottomofthedoortothebottomoftheoverhangatthepointthattheoverhangisfurthestfromthedoororentry.
7. Leakagearoundtheinteriorglassdoorframe.8. Glassbreakageandphysicalappearanceofaglasspanelisnotcoveredbythiswarranty.9. Damageresultingfromwindowfilm,shades,blinds,astormdoor,oranyforeignmaterialsthatareusedonornearthesurface
oftheproduct.ClaimsProcedureandLimitonRemediesAllwarrantyclaimsmustbepresentedasoutlinedabove,withinthewarrantyperiod.Wewillnothonorwarrantyclaimsmadepriortopaymentinfullforthewarrantedproduct.UponvalidationbyGlassCraftofanywarrantyclaim,wewill(atouroption):
1) Provideareplacementatnocosttothecustomer,andreturnittothecustomer,FOBGlassCraftinHouston,Tx.,or2) RefundthepurchasepricepaidfortheproductbytheoriginalpurchaseroftheproductfromGlassCraftDoorCompany,or3) Provideareplacementatacostof25%ofthecurrentlistpriceoftheproduct,andreturntheproducttothecustomer,FOB
GlassCraftinHouston,Texas,or4) Intheeventthatthefactory‐appliedprefinishbeprovendefective,GlassCraftcanchoosetorefinishthedoororentry,or
refundupto$100tothehomeowner.
Wereservetherighttoinspectanyproductthatisallegedtobedefective.GlassCraftmayrequirethatthepurchaserreturntheproducttoGlassCraftinHoustonforinspection.Orwemaychoosetosendacompanyorfieldrepresentativetoinspecttheproductinthefield,inwhichcasewemustbegivenatleastathirty‐dayopportunitytodoso.AllfreightcoststoandfromGlassCraftforawarrantyclaimaretheresponsibilityofthepurchaser.THISCONSTITUTESTHEPURCHASER’SSOLEANDEXCLUSIVEREMEDYUNDERANYCLAIMORTHEORYOFLIABILITY.THEREARENOWARRANTIESTHATEXTENDBEYONDTHEDESCRIPTIONONTHEFACEHEREOF.ALLIMPLIEDWARRANTIES,INCLUDINGMERCHANTABILITY,AREEXCLUDED.GLASSCRAFTSHALLNOTBELIABLEFORCONSEQUENTIAL,INDIRECT,ORINCIDENTALDAMAGESOFANYNATUREINCLUDING,WITHOUTLIMITATION,LABORCOSTOFANYKINDARISINGFROMORINCONNECTIONWITHANALLEGEDBREACHOFANYWARRANTYORNEGLIGENCEONTHEPARTOFGLASSCRAFTDOORCOMPANY.INNOEVENTSHALLGLASSCRAFTPAYFORTHECOSTOFLABOR,INSTALLATION,REMOVAL,DISPOSAL,ORFINISHINGOFAREPLACEMENTORORIGINALDOORORGLASSPANELORFORANYOTHERCOSTRELATINGTHEREPLACEMENTOFADOORORGLASSPANEL,ALLOFWHICHSHALLBETHESOLERESPONSIBILITYOFTHEPERSONMAKINGTHEWARRANTYCLAIM.ThiswarrantyiseffectiveforBuffaloForgeSteelproductssoldafterJanuary1,2011.BuffaloForgeSteel®andGlassCraft®areregisteredtrademarksofGlassCraftDoorCompany,Houston,TexasUSA