GKIMBOTSEngaging with digital brands and organizations like never before.

www.gkim.digital

info@gkim.digital

DUMB BOTS

TALK TO GKIMBOT

SMART BOTS

www.gkim.digital01

There are many simple bot platforms on the market and many more developers who can

claim to be bot builders.

She’s waiting to hear from you.

Elevate your bot from the chattering masses of identikit dumb robots.

Give it a unique voice, personality and qualities of a genuine intelligence.

Let your consumers develop productive and long lasting relationships with your application.

Art and Science come together for an intuitive and inspirational human computer interface.

GKIMBOT

ART

GKIMBOT

SCIENCE

www.gkim.digital 02

Intuitive two way communication

Successful AI Bot operation

The GKIMBot design process is driven by a

recognition of what gives a bot personality

and intelligence.

Your Bot personality should be unique and

memorable. It will reflect the brand, your

values and style of communication.

GKIMBOT PERSONALITY AND INTELLIGENCE

Your Bot intelligence is so important. It needs

to be able to provide intuitive access to your

app’s knowledge database. It will absorb

instructions and learn from customers’ new

data without confusing them or your backend.

Knowledgeable, well trained backend

Memorable personality and identity

CHAT BOTS

www.gkim.digital03

The basis of all bot projects is the conversation engine which communicates between your consumers and the bot’s “brain”.

Different conversation styles and modes are adopted depending upon the style of the bot and intent(s) of the conversation.

More sophisticated conversation engines are required for projects which have rich conversation trees, multiple intents and modes of conversation to switch between.

GKIMBOT COMMUNICATION

NATURAL LANGUAGE PROCESSINGTo allow consumers to use more colloquialisms, dialect and less structured prose, NLP systems help convert poetic prose into language that computers will have a better chance of understanding.

NATURAL LANGUAGE GENERATIONNLG enhances the way that your bot speaks to consumers. Good copywriting is a critical part of this. Enriched with natural language smarts, GKIMBot can give your bot a real personality.

www.gkim.digital 04

Bots display intelligence if they have access to

well structured sources of knowledge that can

be tailored and filtered to match the requests

of their user.

Bots will delight if they can learn from their

interactions, personalizing communications and

sharing what is truly relevant to consumers.

GKIMBOT INTELLIGENCE

Each applications’ concepts of knowledge,

database structure, and information retrieval

requirements will be very different.

We can build anew, customize what you have

or integrate with existing database and

knowledge systems to get the best for your bot.

INTELLIGENT BOTS BACK END

www.gkim.digital05

BRINGING GKIMBOTS TO LIFE

For a truly compelling, entertaining and long lasting impression be amongst the first to give your Bot a face or full body avatar.

When a 3D graphical bot animates with NLG driven speech patterns and facial expressions consumers get the complete

impression of a rich personality to represent your brand.

For years, TV shows and movies have seen the need their AI constructs a face. That reality is with us now and there are few

bounds to your creative options.

Avatars can be realistic human forms, cartoon characters or fun items such as talking logos of other brandable objects.

PUT A FACE TO YOUR BOT

Voice based interaction with computers has a long history, from robot callers and IVRS systems designed as a front line

to customer service operations.

Amazon’s Echo, Apple’s Siri and Google’s xxx show how people talk to their devices more and more. These companies let

us work with their technologies for your bots.

Coupled with the many other technologies of a GKIMBot, text to speech technologies can add rich layers of personality to

your Bot and let your brand communicate deeply and intimately with your audience.

GIVE YOUR BOTS A VOICE

www.gkim.digital 05

The GKIMBot briefing process takes our customers through the essential aspects of a professional Bot design

and implementation process covering such as:

Brand goals and conversation intents

Interface media, capabilities and creative direction

Back end technology review, integration and project planning.

GKIMBOT DESIGN & OPERATION

DESIGN

The GKIMBot dashboard provides the dials and levers of your bot driven consumer experience (CX).

We report upon and let you see the number of users, transactions and the quality of their experience and

successful completion of their intents and the brands own goals.

A campaign management tool lets you introduce personalized promotions and other seasonal messages to

the experience.

DASHBOARD

The GKIMBot platform lets our design consultants work closely with our customers on the detailed design of

conversations, of personality and logical aspects of the system.

Learn from and with users of your bot. We help it evolve as marketing objectives, consumers mature in their

ability to use bots and expectations of the system change over time.

AUTHORING TOOLS