Giving Online Students the - Pearson Education · Giving Online Students the University Experience...
Transcript of Giving Online Students the - Pearson Education · Giving Online Students the University Experience...
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Giving Online Students the University Experience Melissa Robinson, Associate Director UF Online OneStop – University of Florida
Kim Pace, Assistant Vice President for Student Affairs – University of Florida
Kate Klepper, Associate Dean, Graduate Business Programs – Northeastern University
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Redefining the Traditional Student
• 26% of Post Secondary Students are taking at least one course online
• 13% of Post Secondary students are studying fully online
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Changing Student Demographics
0%10%20%30%40%50%
Part Time Full Time
Students Employment Status
20%
25%
30%
35%
40%
45%
50%
1970 1980 1990 2000 2010 2021
25 and over
SOURCE: U.S. Department of Education, National Center for Education Statistics, Higher Education General Information Survey (HEGIS)
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Differentiators
2002 – 34% of institutions offered online programs
2012 - 62% of institutions offered online programs
Allen, E., & Seaman, J. (2013). Changing Course Ten Years of Tracking Online Education in the United States. Retrieved April 15, 2015.
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Engaging the Online Student
Melissa Robinson, Associate Director UF Online OneStop
Kim Pace, Assistant Vice President for Student Affairs
April 27, 2015
University of Florida
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UF Online OneStop
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Our Mission and Commitment
• To optimize operations within the Division of Enrollment Management and to provide UF Online students first-class customer service throughout the enrollment lifecycle, with a specific interest in increasing student enrollment and retention
• To centralize communication between Enrollment and Program Coaches with campus contacts
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OneStop Functions
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OneStop Operations
• Location • Extended hours • General Inbox • Website:
http://handbook.ufonline.ufl.edu/onestop/
• January 2015 Launch • Contact
– (352)294-3290 – [email protected]
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Connect
Inspire
Engage
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Orientation and Transition Services
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Student Orientation: Residential Students
• Learn about: • Student records /registration • Email • E-Learning on Canvas • Engagement Opportunities • University Honor Code • Academic Expectations and Resources • Support Services • Register for Fall Courses
• Mandatory Campus attendance • Cost: $180
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Student Orientation: UF Online Students
Links • Learn about:
• Student records/registration • Email • E-Learning on Canvas • Engagement Opportunities • University Honor Code • Academic Expectations and Resources • Support Services • Next Steps for Obtaining Gator1 Student ID Card
and Academic Advising Appointment • Customized for UF Online students • Cost: $35
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Student Orientation: UF Online Students
Links
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Student Orientation: UF Online Students
Links
Welcome video: http://mediasite.video.ufl.edu/Mediasite/Play/35e30101a57b4f5084afc9162490c3d91d
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Student Orientation: UF Online Students
First Year Florida Course
• First Year Florida (FYF) signature First Year Success course for UF Online students.
• 1 credit course is an introduction to UF focusing on career exploration, goal setting, transition, and talent discovery.
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Student Orientation: UF Online Students
First Year Florida Course
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Student Orientation: UF Online Students
Making it Mandatory: Student Record Holds
• Must complete orientation • Including orientation quiz
completion and • Gator1 ID card approved
• Must complete advising appointment
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Student Affairs Services for UF Online Students
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Student Affairs Fee Based Services
Fees and the Law Florida Statute: 1001.7065(4)(k)(1): No distance learning fee, fee for campus facilities, or fee for on-campus services may be assessed, except that online students shall pay the university’s technology fee, financial aid fee, and Capital Improvement Trust Fund fee. http://www.flsenate.gov/Laws/Statutes/2014/1001.7065
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Student Affairs Fee Based Services
Fees NOT Paid by UF Online Students: • Transportation Access Fee • Building Fee • Health Fee • Athletic Fee • Activity and Service (A&S) Fee • Tuition Differential Fee is discounted
(75%, like tuition)
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Student Affairs Fee Based Services
Student Affairs Services and Activities Supported by Fees UF Online Students
Do Not Pay: • Recreational Sports • Student Legal Services • Counseling and Wellness Center • GatorWell Health Promotion Services • Student concerts and speaker events
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Student Affairs Fee Based Services
UF Career Resource Center • Virtual Career and Graduate Fairs (available via Gator
CareerLink) • Gator CareerLink
• Research employers • Find out about internships and jobs • Network
• CHOMP (career path and major discovery) • Resume Critique (via Career Planning appointment) • Career Planning Appointments (via Skype or phone) • Virtual Mock Interviews (via Career Planning Appointment
or Gator CareerLink)
www.crc.ufl.edu
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Student Affairs Fee Based Services
Recreational Sports Membership • Access to recreation and
fitness centers • Equipment check-out • Intramurals • Eligible to purchase
premium services, including Massage Therapy, Small Group Training and Personal Training
• Don’t need membership to access Lake Wauburg, campus aquatics facilities and outdoor recreation complex
www.recsports.ufl.edu/about/membership-services/students/
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Kate Klepper, Associate Dean, Graduate Business Programs – Northeastern University
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Going in Assumptions Keep EVERYTHING separate No mixing Keep an arm’s length – on ALL fronts, including
Going in Assumptions
• Keep EVERYTHING separate • No mixing • Keep an arm’s length – on ALL fronts,
including Marketing
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Going in Assumptions Keep EVERYTHING separate No mixing Keep an arm’s length – on ALL fronts, including
Reality sets in • Online students respond to online
marketing • Online marketing is difficult to geo-
focus • Students WANT to be invited
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Going in Assumptions Keep EVERYTHING separate No mixing Keep an arm’s length – on ALL fronts, including
Benefits of inclusion
• Quick cohort • Great experience • Lasting impression • Should we ‘require’ this?
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Going in Assumptions Keep EVERYTHING separate No mixing Keep an arm’s length – on ALL fronts, including
Current state • Campus based, seminar courses • International Field Study • Clubs & Organizations • Graduation
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Questions