GIA Singapore - What is social innovation (Sarah & Chris)

68
Breaking down social solutions Dr Sarah Schulman & Chris Vanstone

Transcript of GIA Singapore - What is social innovation (Sarah & Chris)

Page 1: GIA Singapore - What is social innovation (Sarah & Chris)

Breaking down social solutionsDr Sarah Schulman amp Chris Vanstone

usable

delightfuluseful

RED

ethnography

co-design

prototyping practiceprototyping metrics

business case

New outcomes

New team

Problem

New scenarios

New systems

New interactions

New solutions

2

3

45

6

7

1

New model

Working backwards

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Learning objectives

Understand what makes up a social innovation

Understand what can be designed

Social innovation=Solutions that spread amp improve outcomes with amp for people

Outcomes =Observable positive changes in what people do say think feel

What outcomesWho sets them

Dave amp Pat 2011

Tina 2010

Less bad stuff =more good stuff

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 2: GIA Singapore - What is social innovation (Sarah & Chris)

usable

delightfuluseful

RED

ethnography

co-design

prototyping practiceprototyping metrics

business case

New outcomes

New team

Problem

New scenarios

New systems

New interactions

New solutions

2

3

45

6

7

1

New model

Working backwards

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Learning objectives

Understand what makes up a social innovation

Understand what can be designed

Social innovation=Solutions that spread amp improve outcomes with amp for people

Outcomes =Observable positive changes in what people do say think feel

What outcomesWho sets them

Dave amp Pat 2011

Tina 2010

Less bad stuff =more good stuff

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 3: GIA Singapore - What is social innovation (Sarah & Chris)

RED

ethnography

co-design

prototyping practiceprototyping metrics

business case

New outcomes

New team

Problem

New scenarios

New systems

New interactions

New solutions

2

3

45

6

7

1

New model

Working backwards

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Learning objectives

Understand what makes up a social innovation

Understand what can be designed

Social innovation=Solutions that spread amp improve outcomes with amp for people

Outcomes =Observable positive changes in what people do say think feel

What outcomesWho sets them

Dave amp Pat 2011

Tina 2010

Less bad stuff =more good stuff

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 4: GIA Singapore - What is social innovation (Sarah & Chris)

ethnography

co-design

prototyping practiceprototyping metrics

business case

New outcomes

New team

Problem

New scenarios

New systems

New interactions

New solutions

2

3

45

6

7

1

New model

Working backwards

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Learning objectives

Understand what makes up a social innovation

Understand what can be designed

Social innovation=Solutions that spread amp improve outcomes with amp for people

Outcomes =Observable positive changes in what people do say think feel

What outcomesWho sets them

Dave amp Pat 2011

Tina 2010

Less bad stuff =more good stuff

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 5: GIA Singapore - What is social innovation (Sarah & Chris)

FamiliesImproving outcomes for

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Learning objectives

Understand what makes up a social innovation

Understand what can be designed

Social innovation=Solutions that spread amp improve outcomes with amp for people

Outcomes =Observable positive changes in what people do say think feel

What outcomesWho sets them

Dave amp Pat 2011

Tina 2010

Less bad stuff =more good stuff

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 6: GIA Singapore - What is social innovation (Sarah & Chris)

Caring amp cared for older people

Improving outcomes for

Children Starting schoolImproving outcomes for

Learning objectives

Understand what makes up a social innovation

Understand what can be designed

Social innovation=Solutions that spread amp improve outcomes with amp for people

Outcomes =Observable positive changes in what people do say think feel

What outcomesWho sets them

Dave amp Pat 2011

Tina 2010

Less bad stuff =more good stuff

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 7: GIA Singapore - What is social innovation (Sarah & Chris)

Children Starting schoolImproving outcomes for

Learning objectives

Understand what makes up a social innovation

Understand what can be designed

Social innovation=Solutions that spread amp improve outcomes with amp for people

Outcomes =Observable positive changes in what people do say think feel

What outcomesWho sets them

Dave amp Pat 2011

Tina 2010

Less bad stuff =more good stuff

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 8: GIA Singapore - What is social innovation (Sarah & Chris)

Learning objectives

Understand what makes up a social innovation

Understand what can be designed

Social innovation=Solutions that spread amp improve outcomes with amp for people

Outcomes =Observable positive changes in what people do say think feel

What outcomesWho sets them

Dave amp Pat 2011

Tina 2010

Less bad stuff =more good stuff

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 9: GIA Singapore - What is social innovation (Sarah & Chris)

Social innovation=Solutions that spread amp improve outcomes with amp for people

Outcomes =Observable positive changes in what people do say think feel

What outcomesWho sets them

Dave amp Pat 2011

Tina 2010

Less bad stuff =more good stuff

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 10: GIA Singapore - What is social innovation (Sarah & Chris)

Outcomes =Observable positive changes in what people do say think feel

What outcomesWho sets them

Dave amp Pat 2011

Tina 2010

Less bad stuff =more good stuff

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 11: GIA Singapore - What is social innovation (Sarah & Chris)

What outcomesWho sets them

Dave amp Pat 2011

Tina 2010

Less bad stuff =more good stuff

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 12: GIA Singapore - What is social innovation (Sarah & Chris)

Dave amp Pat 2011

Tina 2010

Less bad stuff =more good stuff

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 13: GIA Singapore - What is social innovation (Sarah & Chris)

Tina 2010

Less bad stuff =more good stuff

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 14: GIA Singapore - What is social innovation (Sarah & Chris)

Less bad stuff =more good stuff

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 15: GIA Singapore - What is social innovation (Sarah & Chris)

Using capabilities

Achieving things

Pursuing aspirations

Building relationships

Feeling good

Thriving =more good stuff

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 16: GIA Singapore - What is social innovation (Sarah & Chris)

New solution

ecosystemuser organisation

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 17: GIA Singapore - What is social innovation (Sarah & Chris)

Problem FramingReduce families contact with state crisis services

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 18: GIA Singapore - What is social innovation (Sarah & Chris)

Problem FramingReduce families contact with state crisis services

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 19: GIA Singapore - What is social innovation (Sarah & Chris)

Problem FramingReduce families contact with state crisis services

Spread20 family to family link-ups in prototypeSpreading to two locations 100 family to family link-ups over next 12 months

OutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 20: GIA Singapore - What is social innovation (Sarah & Chris)

Families FILM

film

see httpvimeocom23613925

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 21: GIA Singapore - What is social innovation (Sarah & Chris)

Social innovation=Solutions that spread amp improve outcomes with amp for people

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 22: GIA Singapore - What is social innovation (Sarah & Chris)

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 23: GIA Singapore - What is social innovation (Sarah & Chris)

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 24: GIA Singapore - What is social innovation (Sarah & Chris)

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 25: GIA Singapore - What is social innovation (Sarah & Chris)

ecosysteminteractions

for services

friendlies

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 26: GIA Singapore - What is social innovation (Sarah & Chris)

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 27: GIA Singapore - What is social innovation (Sarah & Chris)

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 28: GIA Singapore - What is social innovation (Sarah & Chris)

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 29: GIA Singapore - What is social innovation (Sarah & Chris)

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 30: GIA Singapore - What is social innovation (Sarah & Chris)

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

KhooTeckPuat Hospital

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 31: GIA Singapore - What is social innovation (Sarah & Chris)

happy birthday

1912- 2012

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 32: GIA Singapore - What is social innovation (Sarah & Chris)

Problem FramingGirls isolated at home without community connections

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 33: GIA Singapore - What is social innovation (Sarah & Chris)

Problem FramingGirls isolated at home without community connections

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 34: GIA Singapore - What is social innovation (Sarah & Chris)

Problem FramingGirls isolated at home without community connections

Spread23million girl scouts880000 adult volunteers10million girls amp adults in 145 countries50million us women since 1912

OutcomesIncreased leadership skillsIncreased sense of control and empowerment Strong relationships with peers and community

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 35: GIA Singapore - What is social innovation (Sarah & Chris)

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 36: GIA Singapore - What is social innovation (Sarah & Chris)

user interactions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 37: GIA Singapore - What is social innovation (Sarah & Chris)

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 38: GIA Singapore - What is social innovation (Sarah & Chris)

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 39: GIA Singapore - What is social innovation (Sarah & Chris)

organisationalinteractions

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 40: GIA Singapore - What is social innovation (Sarah & Chris)

organisationalinteractions

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 41: GIA Singapore - What is social innovation (Sarah & Chris)

organisationalinteractions

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 42: GIA Singapore - What is social innovation (Sarah & Chris)

organisationalinteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 43: GIA Singapore - What is social innovation (Sarah & Chris)

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 44: GIA Singapore - What is social innovation (Sarah & Chris)

ecosysteminteractions

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 45: GIA Singapore - What is social innovation (Sarah & Chris)

user interactions

solution

otherorganisations

organisationalinteractions

ecosysteminteractions

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 46: GIA Singapore - What is social innovation (Sarah & Chris)

What can be designed

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 47: GIA Singapore - What is social innovation (Sarah & Chris)

Brief Interlude

Romeo and Juliet

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 48: GIA Singapore - What is social innovation (Sarah & Chris)

Actor [Juliet]

Actor [Juliet]

Actor [Cousin]

Prop [mask]

SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]

Prop [sword] Prop [poison]

User [Romeo]

User User

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 49: GIA Singapore - What is social innovation (Sarah & Chris)

Prop [cup]Prop [counter]

Prop [sign]

SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy]

Actor [barrista]

User User User

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 50: GIA Singapore - What is social innovation (Sarah & Chris)

Scene 1 Scene 2 Scene 3

ACTORS

PROP

ACTORS

PROP

PROP

ACTORS

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 51: GIA Singapore - What is social innovation (Sarah & Chris)

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 52: GIA Singapore - What is social innovation (Sarah & Chris)

Scene 4

Pay

Scene 1

Sit

Scene 2

Order

Scene 3

Eat

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 53: GIA Singapore - What is social innovation (Sarah & Chris)

Green House

1amp3

Pratham

3amp5

Girl Scouts

2

That have spread amp change outcomes3 solutions

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 54: GIA Singapore - What is social innovation (Sarah & Chris)

Brief 01

open now

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 55: GIA Singapore - What is social innovation (Sarah & Chris)

Tomorrow HowPrototyping amp work behaviours

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES

Page 56: GIA Singapore - What is social innovation (Sarah & Chris)

MorePapersVideoTweets

tacsiorgaudesignvideos

ozinnovation

familybyfamilyorgau

tacsiorgaudesignpapers

tacsiorgaudesigninwithfororg

THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION

BOLD IDEAS BETTER LIVES