Getting Started with Microsoft CRM xRM4NDIS 2016

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Here are some tips to help you get started with common tasks.

Transcript of Getting Started with Microsoft CRM xRM4NDIS 2016

Page 1: Getting Started with Microsoft CRM xRM4NDIS 2016

Here are some tips to help you get started with common tasks.

Page 2: Getting Started with Microsoft CRM xRM4NDIS 2016

Welcome to Microsoft CRM/xRM4NDIS 2016

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Using the nav bar

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Select your work area

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Checkout your dashboards

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Look for records

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Find your contacts

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View your contacts in a list

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See more contact details

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Click or tap to connect

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Add notes about a contact

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Create a new enquiry

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Enter new enquiry details

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Find organisation records

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View organisations in a list

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See more organisation details

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Pick up where you left off

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Find your assessments

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View your assessments in a list

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See more assessment details

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View your incidents

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View incidents in a list

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View support plans in a list

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See more support plan details

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Time & Attendance (Fast Tracking)

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Tracking Manager

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Resource Assignment

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Resource Planning

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Workload (1)

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Workload (2)

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Controlling Manager

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Project Gantt