Getting Started in Mobile Marketing

42
Getting Started in Mobile Marketing A Pharma Marketer’s Guide Jay Goldman VP Strategy, Klick Pharma jgoldman@klickpharma. com http://twitter.com/ja ygoldman

description

Written by our very own Jay Goldman and based on the popular Klick Pharma Guide to Mobile Marketing (http://klickpharma.com/mobile_marketing), this presentation provides the background needed to get your mobile plans started.

Transcript of Getting Started in Mobile Marketing

Page 1: Getting Started in Mobile Marketing

Getting Started in Mobile MarketingA Pharma Marketer’s Guide

Jay GoldmanVP Strategy, Klick Pharma

[email protected]

http://twitter.com/jaygoldman

Page 2: Getting Started in Mobile Marketing

GUIDE TO MOBILE MARKETING

http://klickpharma.com/mobile_marketing

Page 3: Getting Started in Mobile Marketing

Agenda

Mobile Websites Mobile Apps Mobile Advertising

2011: Year of Mobile

Page 4: Getting Started in Mobile Marketing

Defining Mobile: Devices

Featurephone Smartphone

Page 5: Getting Started in Mobile Marketing

Defining Mobile: Desktop

DesktopDesktop

Page 6: Getting Started in Mobile Marketing

Defining Mobile: Tablet

TabletTablet

Page 7: Getting Started in Mobile Marketing

2011: Year of the Mobile Smartphone (and Tablet)

Page 8: Getting Started in Mobile Marketing

Dr. Google Says…

75%research

symptoms online

70%research after prescription

Page 9: Getting Started in Mobile Marketing

Yahoo! and Nielsen say…

48%want healthcare or medical-related

content on phones in next 12 months

Page 10: Getting Started in Mobile Marketing

Pew Internet and American Life Study says…

61%search online for health information

that affects their decisions and actions

Page 11: Getting Started in Mobile Marketing

Traffic Trends

Page 12: Getting Started in Mobile Marketing

Traffic Trends

29%of 18-29 year olds use phones to

access healthcare info now

Page 13: Getting Started in Mobile Marketing

Morgan Stanley says…

>50%of all web traffic from mobile by 2013

Page 14: Getting Started in Mobile Marketing

Global Mobile Health Market Report says…

500mpeople using healthcare smartphone

apps by 2015

Page 15: Getting Started in Mobile Marketing

And, of course, tablets

Page 16: Getting Started in Mobile Marketing

Forrester says…

82mAmericans with tablets by 2015

Page 17: Getting Started in Mobile Marketing

Mobile is more than ‘marketing’

•Marketing (un/branded)•Patient support•Sales force enablement•HCP tools and info•Detailing/leave behind•Sky’s the limit

Page 18: Getting Started in Mobile Marketing

MOBILE WEBSITES

Page 19: Getting Started in Mobile Marketing

Tested OptimizedAlways Always

Link

Page 20: Getting Started in Mobile Marketing

Many Faces

Page 21: Getting Started in Mobile Marketing

Mobile Browsers

Page 22: Getting Started in Mobile Marketing

Context of Use

Pow

er

Privacy

Quiet

Audio

Comfort

Keyboard and mouse

Lighting

InternetFast

Loud

Touchscreen

Uncomfortable

Public

Battery Slow

Photos by Kawa0310 and gogoloopie. Licensed under Creative Commons. Some rights reserved.

Page 23: Getting Started in Mobile Marketing

Driving Traffic

Mobile Advertising

m.klickpharma.comDistinct URLs

QRCodes

Page 24: Getting Started in Mobile Marketing

Mobile Website Challenges

Browsers

Context of UseUser Interface

Adobe Flash

Page 25: Getting Started in Mobile Marketing

MOBILE APPS

Page 26: Getting Started in Mobile Marketing

Market Share

Page 27: Getting Started in Mobile Marketing

Gartner says…

17.7bapp downloads in 2011

Page 28: Getting Started in Mobile Marketing

Gartner says…

185bapp downloads in 2014

Page 29: Getting Started in Mobile Marketing

Apple has…

>10bapp downloads

Page 30: Getting Started in Mobile Marketing

eMarketer says…

86%of smartphone users aged 35-44

have downloaded an app

Page 31: Getting Started in Mobile Marketing

The rise of Android in 2011

< $100Android phones

$10data plans

Page 32: Getting Started in Mobile Marketing

Getting to MRL

•Pre-review and approval•Background info and partner•In-person and e-assets•Devices handy•App store reviews

Page 33: Getting Started in Mobile Marketing

Design Considerations

Confidentiality/Privacy Take Full Advantage

Page 34: Getting Started in Mobile Marketing

MOBILE ADS

Page 35: Getting Started in Mobile Marketing

Ad Networks

Page 36: Getting Started in Mobile Marketing

Mobile advertising – a sample

73million monthly

uniques

8/10US mobile web

users

3700+devices

Page 37: Getting Started in Mobile Marketing

What do mobile ads look like?

Page 38: Getting Started in Mobile Marketing

CARPE ANNUM

Page 39: Getting Started in Mobile Marketing

Three Steps to Mobile Nirvana

1. Test everything2. Optimize in parallel (or after)3. Pilot app, test, optimize,

spread

Page 40: Getting Started in Mobile Marketing

SALES REP ENABLEMENT

Page 41: Getting Started in Mobile Marketing

Sales Enablement Ad Board

Want to be part of

it?

Contact us!

Page 42: Getting Started in Mobile Marketing

Please contact me with any questions or to participate in the Sales Enablement Ad Board

[email protected]

1-877-885-9957 x. 2045