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GETTING A PARTNER TO ADOPT AGILE

Sunil Mundra

Principal Consultant

CONTEXT

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CONTEXT

CONTEXT

• The Client:

A mid-size Bank in Australia

• The Partner:

Financial Service Division of a

Global IT Conglomerate 4

CONTEXT

• The Client engaged with the Partner

to replace their Core Banking

Platform

• The Partner’s next generation product

was under development using

Waterfall, and the Client was most

likely the first bank to go live with this

product. 5

CONTEXT

• The Client Group’s Insurance division

had successfully undergone Agile

Transformation. The Bank had begun

following Agile in many areas since

past 2 years

• Client reluctantly agreed to Partner’s

Waterfall approach at the start of the

engagement

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CONTEXT

• A few months into the engagement,

the Partner informed the Client that

the next version of the Product will

be delayed by a year

• The Client threatened to end the

relationship unless the Partner

adopted Agile for doing client specific

development work

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CHALLENGES

CHALLENGES

Trust Deficit

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CHALLENGES

Partner’s Pride

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CHALLENGES

Barriers to

Communication &

Collaboration

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CHALLENGES

Discomfort With

Continuous Visibility

& Transparency

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CHALLENGES

‘Throw It Over The

Wall’ Mindset

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LEARNINGS

LEARNINGS

Start Small,

Demonstrate Success

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LEARNINGS

Cross Pollinate

People

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LEARNINGS

Provide Continuous

Coaching

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LEARNINGS

Involve In Entire

Delivery Cycle

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LEARNINGS

Pick Your Battles

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THANK YOU

s u n i l r m @ t h o u g h t w o r k s . c o m

QUESTIONS?

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