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Get Their Attention: How to Present Results to Get Results - 2016 MnSearch Summit
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Transcript of Get Their Attention: How to Present Results to Get Results - 2016 MnSearch Summit
How to Present Results to
How to Present Results to GET RESULTS
// PRESENTED BY:Lea Pica, Search DiscoverymnSearch Summit 2016
#mnsummit
You may never approachTHE SAME WAY AGAINhow you present data
CAMPAIGN RESULTS?Can you present some
HARDWorking
Your ExcitingDATA!
RUH-ROH.
Into the dreadedDATA BLACK HOLE
I find that a tremendous amount of good data and insightful analysis goes into the void. I hope to help you change that today.
Get their ATTENTION!
?Why do BAD THINGS happen to good data
Meet your audiencesBRAINHi.
`
You have only8 SECONDSto grab theirATTENTION
Source: John Medina, Brain Rules.
Uh...what was that?
Repetition commits information to LONG-TERM MEMORY.Repetition commits information to LONG-TERM MEMORY.Repetition commits information to LONG-TERM MEMORY.
Hey There.I dont care about what you do all day. Show me how to move my business forwardIn a way I understand quickly and easilyAnd in a way that makes me want to act.PS Gimme a count of hits anyway.
Thats a pretty tall order for us data junkies that just want to create Google Analytics segments and pivot paid search data all day. But, theres no question that data visualization is one of the most important aspects of our jobs, and we need to get back to the basics. I want to briefly touch the impact that poorly presented data can have:
#1: Maintain ATTENTION#2: Be MEMORABLEPRESENTATION GOALS
STAND OUTHelp your data
PRESENTATION
Be Your AUDIENCEUse Your ToolsMaximize DataWISELYABSORPTIONThree Pillars ofEnlightenment
Analyst
LibraryALERT
Handle: @LEAPICAHashtag: #MNSUMMIT
LETS TALK TWITTER
1be your AUDIENCE
BE YOUR AUDIENCE
CAMPAIGN RESULTS?Can you present some
What do I reallyWANT?
Tell me where toMONEY!put my
WHO is attending?
Lets talkTAKEAWAYS
I want to talk about takeaways for a second. I hear this term a lot. The way that makes me feel iseh. Its like a sign I have in my backyard, where nothing really important happened on that spot in 1782.
27
Avinash Kaushik,
28
~ Avinash KaushikAnalysts need to be able to distinguish betweendata and insights.
So, were going to refocus our terminology to insights.
Whats the bigSTORY?
and in your insights, you find your big story. it's always about the story you're trying to tell.
Statement to insight
STATEMENT
Landing Page Test Results.OBSERVATIONLanding Page B had a higher conversion rate.INSIGHT!Landing Page B was a significant winner, likely due to the additional explainer video.
Im on the edge of my seat with this on.e
2use your toolsWISELY
USE YOUR TOOLS WISELY
Dont let yourpresentation DROWN YOU OUT
Stain Video
POWERPOINT!
DOMINATIONPresentation
Used over350 TIMESEVERY SECOND!Source: Businessweek, 2012.(including right now)
DEATH BY POWERPOINT
PEOPLE PROBLEMIts a
We need moreCONTROL
Unload the BULLET POINTS
Truly Bad Slides
Bullet points expose all of your information to the audience at once.
The other issue is showing them all at once is like trench coat flashing.
Let's turn this into more of a striptease. One that is safe for work.
Your Presentation:THE SUPERMARKET
Your Audience:THE CASHIER
Why do we love ourBULLET POINTS?
Your slides are for yourAUDIENCENOT YOU.
Truly Bad Slides
Nancy DuarteSLIDE:OLOGY
Create IDEAS...not slides.
Create IDEAS...
Truly Bad Slides
Idea #1 Idea #2 Idea #3
IDEA #1
IDEA #2
IDEA #3
PULSE CHECK
https://www.dollarphotoclub.com/stock-photo/Isolated%20image%20with%20human%20hand%20shows%20gestures/83334841
Resist theFLUFF
Despicable me unicorn
LOGOS.
BC Company Copyright 2013.And WATERMARKS.And other DOODADS.p. 38
DISTRACTINGFluff is...
Garr Reynolds
PRESENTATION ZEN
DESIGNERDesign like a
7%of presenting professionals with any design trainingSource: ICIA Survey, 2005.
Drawing
A Lea Pica OriginalHammyGavinLeaDrew
Nip the CLIPART!!
Harness the power of
REAL IMAGERY
John MedinaBRAIN RULES
Bookshelf image
Vision is theSTRONGESThuman senseSource: Brain Rules, John Medina.
ImageryRECALLincreases
EMOTIONImages stir
Better photo
Tell theirSTORY
Storytelling activates the...Sensory / CerebellumMotor CortexBrocas areaAuditory cortexOlfactory cortexWernickes areaVisual cortex
Conversion Results80% of mobile search visitors abandoned our lead capture form.This is potentially due to our search landing page not being responsive and it totally sucked.
80%of Mobile Search Visitorsabandoned our landing page!
Why?
The page wasnt responsive as previously thought!
80%of Mobile Search Visitorsabandon our landing page!
1 Use the RIGHT PHOTO2 Use the PHOTO RIGHTTOP PHOTO TIPS
POWER
Imagery isPOWER
Imagery isPOWER
Imagery isPOWER
Why You Should Use Imagery in PresentationsImages are more powerful than text aloneThey have the ability to stir emotion & increase recall
BC Company Copyright 2013.
Imagery isPOWER
Your data isIMAGERY!
3maximize theirDATA ABSORPTION
MAXIMIZE DATA ABSORPTION
VISUALIZATION
Choose the best
CHART CHOOSER
Juice Analytics
Dona M. WongChartSelector
LeaPica.com/ChartChooser
Shorten link
Tw handle
We need to talk about...PIE CHARTS
Pie doneWRONG.
projector
PIE CHARTS?
?This is your brain on
Bar charts can beABUSED TOO
Remove the 3d. Sort the pieces
Lets doDETOX!
This may be one of the most important lessons of the two days, so definitely pay attention.
We're going to use one of the examples I was given. Again, no hard feelings. And remove the extra work that the noise is causing here.
Chart detox
Remove the 3d. Sort the pieces
Chart detoxKilling 3-DReduce visual noiseData labellingUniform coloringConversions by Campaign
Remove the 3d. Sort the pieces
Chart detoxStrategic coloring
Conversions by Campaign
Remove the 3d. Sort the pieces
Dont letEXCEL DECIDEwhat matters toYOUR AUDIENCE
# of CONVERSIONS by CAMPAIGN.Zzzz..Source: Analytics Inc, 2015.
Remove the 3d. Sort the pieces
CELL PHONES generated the Most sales volume...Q1 2016 Search Campaign # of ConversionsSource: Analytics Inc, 2015.McKinsey Title
Remove the 3d. Sort the pieces
...but our opportunity lies with TV/Home Theater.Q1 2016 Campaign Channel # Conversions vs. Conversion RateSource: Google Adwords, 2015.# of ConversionsConversion Rate
Remove the 3d. Sort the pieces
Dona M. Wong
WSJ Guide toINFORMATIONGRAPHICS
Awesome viz reading list
RECAP
Be Your AUDIENCEUse Your ToolsMaximize DataWISELYABSORPTIONThree Pillars
BE YOUR AUDIENCE
Be Your AUDIENCEUse Your ToolsMaximize DataWISELYABSORPTION
Be Your AUDIENCEUse Your ToolsMaximize DataWISELYABSORPTION
USE YOUR TOOLS WISELY
Be Your AUDIENCEUse Your ToolsMaximize DataWISELYABSORPTION
MAXIMIZE DATA ABSORPTION
Side effects may include...
Awesome Presentation BONUS TIPS!Make changes...slowly
OVERWHELMEDTry not to get...
Awesome Presentation BONUS TIPS!Make changes...slowlyTest & refine your presentation approach
TEST & REFINEyour presentation approach
Awesome Presentation BONUS TIPS!Make changes...slowlyTest & refine your presentation approachWatch a TED Talk
Awesome Presentation BONUS TIPS!Make changes...slowlyTest & refine your presentation approachWatch a TED TalkStop & ask yourself
Awesome Presentation BONUS TIPS!Make changes...slowlyTest & refine your presentation approachWatch a TED TalkStop & ask yourselfwould I like this crap?
Awesome Presentation BONUS TIPS!Make changes...slowlyTest & refine your presentation approachWatch a TED TalkStop & ask yourselfwould I like this crap?Try to remember this:
You areYOUR PRESENTATIONnot yourPOWERPOINT
What challenges do you face?
LEARN MORE AT
.com
Facts do notCEASE TO EXISTIGNOREDbecause they are~ Aldous Huxley@LeaPica
VIZ RESPONSIBLY, my friends.
Photo Creditshttp://ipkitten.blogspot.com/2010/05/letter-from-amerikat-i-trade-secrets.htmlhttp://www.flickr.com/photos/maricelius/6979944472/
http://gourmettraveller88.com/2010/03/26/heavenly-banoffee-pie/http://thepatronsaintofpie.com/2010/12/14/flaky-pie-crust-thatll-never-let-you-down/
http://www.guidinginstincts.com/2012/06/meditation-reduces-heart-disease-in.htmliStockPhoto.comID 18477139iStockPhoto.comID 6769769iStockPhoto.comID 6769769
http://girlsfirstcar.files.wordpress.com/2009/09/texting-and-driving1.jpg
http://heidicohen.com/wp-content/uploads/how-to-lose-audience.jpghttp://www.clivir.com/lessons/show/heartburn-vs-heart-attack-symptoms.htmlhttp://4.bp.blogspot.com/-3SWjR-MDc3o/USDprlKKSgI/AAAAAAAADLo/2GeHrz_bRCI/s1600/black-hole.jpgSource: Alfred Eisenstaedthttp://0.tqn.com/d/presentationsoft/1/0/4/U/-/-/powerpoint-splash-screens.pnghttp://class7technology.wikispaces.com/Notes+From+Class+7http://farm7.staticflickr.com/6003/6000468077_e8c6a24b4a_z.jpghttp://2.bp.blogspot.com/-zeh8fVN_BY8/TpRhADOrMBI/AAAAAAAAAb4/DgSN_4kXu1I/s1600/smile_alone.jpg
https://www.flickr.com/photos/imaginecup/7534287902/in/photolist-9ERw2M-cwP8T-9Fndzs-4xKW11-5TB5QS-778Cp-cwPga-ctMciy-6hvK8R-gBRNiN-86HFc6-gjPhx-9nu8md-8Uy8E1-4ps6xv-mdKHUB-5TB893-ctMcoo-7ymPfX-cwPcX-fMmz6-7BAmRY-cwPfi-cwPbi-86HFaa-ctMcCj-7RQGgB-aU8wmi-5TB8gQ-7ymQdt-7RQG8D-5DgdHK-mdKJvg-4Tw5iF-83vC49-mdJVnv-7RTWDu-hviCUZ-cR4fg5-5AUcGP-ctMcxd-29WZe-7aL8qt-9NjRgf-9NjTyj-9Nh6Qp-fxRY3o-fxS9H1-fxBRuB-97KsqX
https://www.flickr.com/photos/i5design/4886682532/in/photolist-6mjLRT-ijukes-4SDvP-5p71c-hzSGna-524C9m-maHAAc-JTerB-8rPwt7-5wEQpL-3BYUuN-kX97d-4rD7Am-4qcx58-aqmPq-4ptCoT-6f9K9W-2PM9c-9PnUBE-i1Qmpw-kd5Ai-aE3jX-4pcA58-3BUxAD-4cvonQ-3bq9rX-3JSDuN-Pew-ojVq7i-8Tn4en-6f9FEW-F8siA-5wdMB5-aPZsVp-cv6JPW-3BYU4L-ZnFR4-xGgET-nKGr7o-8CzTbm-76tw4-7hE76P-grzaj1-feUnYz-3BUyjn-o2VgUz-5j5qeT-6tERHa-6dgbjz-238Z7
http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=hF1FU5i_2j2CjM&tbnid=2ys81O6KYjlqTM:&ved=0CAcQjRw&url=http%3A%2F%2Fcommons.wikimedia.org%2Fwiki%2FFile%3ABonnie_Bassler_TED_talk_in_2009.jpg&ei=6GAsVIXZHbHesATfrIKQBQ&bvm=bv.76477589,d.aWw&psig=AFQjCNG5jo2llYpg_EMUMgCl_sdK-_ZM1A&ust=1412280915542270https://www.flickr.com/photos/aigle_dore/7912377858/in/photolist-d4c1gU-jFEkA-5ET75Z-bYbxFj-2yrYH-E4PyJ-5BUwZw-8R7frE-6DkUiH-pmzppF-6TYNf1-aFnMjp-paXK54-6Dr5Rb-8naNA-4eCfzf-7wD5Nx-3eAc3u-dLAaox-a987sg-qpshhA-CKsDJ-3y8tGE-5jKEfG-cbHeQj-iUvnaU-chyZJs-dLo8ZJ-fPYA9C-c7z8J9-4SATgA-2PUKij-cGj5JY-h39SUT-864noJ-dL7cBs-9EVhyB-43ZzqU-aht7Wt-opC5Uc-96nY4V-4jPPx8-cyF33w-beiC44-4v3o9V-3YZ6n-zcwt1
http://heidicohen.com/wp-content/uploads/how-to-lose-audience.jpg
http://farm7.staticflickr.com/6003/6000468077_e8c6a24b4a_z.jpg
https://www.dollarphotoclub.com/stock-photo/Scared%20nerd%20hiding%20behind%20a%20desk/34503861
http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=hF1FU5i_2j2CjM&tbnid=2ys81O6KYjlqTM:&ved=0CAcQjRw&url=http%3A%2F%2Fcommons.wikimedia.org%2Fwiki%2FFile%3ABonnie_Bassler_TED_talk_in_2009.jpg&ei=6GAsVIXZHbHesATfrIKQBQ&bvm=bv.76477589,d.aWw&psig=AFQjCNG5jo2llYpg_EMUMgCl_sdK-_ZM1A&ust=1412280915542270