Get Started - Find Help for Your Cell Phone: Sprint Support · Thanks for choosing Sprint Prepaid....

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Get Started

Transcript of Get Started - Find Help for Your Cell Phone: Sprint Support · Thanks for choosing Sprint Prepaid....

Page 1: Get Started - Find Help for Your Cell Phone: Sprint Support · Thanks for choosing Sprint Prepaid. This booklet introduces you to the basics of getting started with Sprint Prepaid

GetStarted

Page 2: Get Started - Find Help for Your Cell Phone: Sprint Support · Thanks for choosing Sprint Prepaid. This booklet introduces you to the basics of getting started with Sprint Prepaid

Thanks for choosing Sprint Prepaid. This booklet introduces you to the basics of getting started with Sprint Prepaid and your HTC Desire® 626s.

For ongoing support and resources, visit sprint.com/prepaidsupport. There, you’ll find guides, tutorials, and more to help you get the most out of your phone.

Note: Available applications and services are subject to change at any time.

Welcome!

Page 3: Get Started - Find Help for Your Cell Phone: Sprint Support · Thanks for choosing Sprint Prepaid. This booklet introduces you to the basics of getting started with Sprint Prepaid

Your Desire 626s

Volume Button

Nano SIM and microSD™ Card Slots

Camera

Flash

Touchscreen

3.5mm Headset Jack

Speaker

Microphone

Back KeyHome Key

Recent Apps Key

Charger/Accessory Jack

Front Camera

Power Button

Receiver

Page 4: Get Started - Find Help for Your Cell Phone: Sprint Support · Thanks for choosing Sprint Prepaid. This booklet introduces you to the basics of getting started with Sprint Prepaid

Register Your Phone on Sprint Prepaid1. From your computer’s browser, visit

sprint.com/prepaidactivate.2. Choose an activation option and click Next, and

then enter your ZIP code and click Next.3. When prompted, enter the serial number (MEID)

printed on the label on your phone’s packaging.4. Follow the instructions to select a plan and

payment method. • If you’re swapping phones or bringing your

number over from a different carrier, follow the prompts to sign in or provide additional information.

Charge the BatteryYour phone’s battery should have enough charge to get started, but it’s a good idea to charge it fully before you get going. Insert the USB connector into the Charger/Accessory Jack and plug the charger into an electrical outlet.

Get Your Phone Ready

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Complete the Setup ScreensThe device’s setup screens will guide you through the setup process. Follow the prompts to:

• Set up a Wi-Fi® connection.• Sign in to (or set up) a Google® Account.• Transfer or restore content.• Sign in to (or set up) your email and social

networking accounts.• Personalize your device.When setup is finished, you’ll see your phone’s Home screen.

Set Up Your Phone

Press and hold the Power Button to turn on your new phone.

Select a language, tap START, and then follow the prompts to complete the setup screens.

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Tap from any screen to return to the Home screen.

Your Home Screen

Status

Apps LauncherTap to displayall apps

Dock MenuTap to open apps

App ShortcutsTap to open

Swipe for more screens

Scroll formore apps

Notifications Drag down to open menu

Page 7: Get Started - Find Help for Your Cell Phone: Sprint Support · Thanks for choosing Sprint Prepaid. This booklet introduces you to the basics of getting started with Sprint Prepaid

When you see a notification icon on the left side of the Status Bar, drag the Status Bar down to display the Notifications Panel. Tap a notification to open it.

Notifications

NotificationsDrag down to open the NotificationsPanel

NotificationsPanel open

Page 8: Get Started - Find Help for Your Cell Phone: Sprint Support · Thanks for choosing Sprint Prepaid. This booklet introduces you to the basics of getting started with Sprint Prepaid

Tap > Phone to open the Phone app.

Make a Phone Call

Answer an Incoming Call

Phone Calls

Phone DialpadTap to enternumbers

Call KeyTap toplace call

Answer Call

Reject Call

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1. Tap > > Phone . 2. Touch and hold to dial your

voicemail number. 3. Follow the prompts to set up your voicemail box.

Sprint strongly recommends setting a voicemail passcode.

Tap > Messages to access your messages.

• Tap to compose a new message.

Voicemail

Text Messaging

Enter a recipient Tap to select

a recipient from ContactsType a

message

Tap to attacha photo or video (MMS)

SendTap to sendmessage

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1. Tap > > Settings > Account & sync.2. Tap and then select an account type.3. Follow the prompts to enter your

account information.Important: Before setting up a Microsoft® Exchange ActiveSync® account, contact your company’s Exchange Server administrator for required sign-in information.

Note: The Accounts screen (at left, above) will show any accounts that have already been set up, including Google Accounts that may have been configured during setup.

Email Setup

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Tap > > Mail to access your email accounts. • Tap to compose a new email message.

Email

Tap to composenew email

SendTap to send emailEnter recipients

and subject

Type message

Email Inbox

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Tap > > People to access and manage your contacts.

Add a Contact

Contacts

Add contact

Select a contact type

Type a name

Add a picture

Add moreinformation

Add multiple numbers or emails

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Tap > Camera to open the Camera app.

Camera and Video

CameraTap to takea photo

ModeTap to select a camera mode

CamcorderTap to recordvideos

Camera Settings

GalleryTap to view recent photos and videos

Page 14: Get Started - Find Help for Your Cell Phone: Sprint Support · Thanks for choosing Sprint Prepaid. This booklet introduces you to the basics of getting started with Sprint Prepaid

Online: sprint.com/prepaidmysprint• View cash balance and/or payment date• Check minute usage (if not on an unlimited

voice plan)• Add a credit/debit card to set up AutoPay

or make one-time payments• See or modify your price plan• Change your Account PIN

From a Phone• Sprint Customer Service:

Dial 1-855-639-4644

Refill Your Account• Visit sprint.com/prepaidrefill to refill your cash

balance by making a one-time payment with a credit or debit card.

Manage Your Account

Refill

Page 15: Get Started - Find Help for Your Cell Phone: Sprint Support · Thanks for choosing Sprint Prepaid. This booklet introduces you to the basics of getting started with Sprint Prepaid

Manage Your Account

Resources for Your Phone• This Get Started Guide to get you up and running.• Online Support – For ongoing help over the life of

your phone, visit sprint.com/prepaidsupport to find videos, tutorials, troubleshooting tips, and the complete User Guide for your HTC Desire 626s.

• Community – Visit community.sprint.com to join the discussion about all things Sprint. Here people help each other make the most of their wireless services with tips, forums, blogs, and the latest news.

Sprint ZoneEnhance your Sprint experience. The free Sprint Zone application makes it a snap to manage your account, get tips and tricks for your phone, find recommended apps, and more.

• Tap > > Sprint Zone to access account services, Sprint news, phone information, suggested applications, troubleshooting, and more.

Page 16: Get Started - Find Help for Your Cell Phone: Sprint Support · Thanks for choosing Sprint Prepaid. This booklet introduces you to the basics of getting started with Sprint Prepaid

The services described in this guide may require a subscription to a service plan and/or may incur additional charges. Not all services will work on all phones. See sprint.com/prepaidcoverage for more details. Screen images simulated. Appearance of device may vary.Important Privacy Message. This phone is capable of determining its/your geographical location. To set controls for access and use of your location information by others, tap > > Settings > Location, and then select your location options from the list. Follow any applicable prompts These settings for the use of location information can be turned on and off. For some applications and services you select, a phone must be turned on and set to allow collection of location information in order to function.Please be advised that if you use a third-party application, the application may collect your personal information or require Sprint to disclose your customer information, including location information (when applicable), to the application provider or some other third party. Sprint’s policies do not apply to these third-party applications. Please carefully review the application’s terms of use and/or the application provider’s policies for more information about how the application will collect, access, use or disclose your information before using a third-party application. Terms of use and other policies usually are available on the application provider’s website.©2015 Sprint. All rights reserved. Sprint and the logo are trademarks of Sprint. HTC, the HTC logo, HTC Desire, and the HTC Desire logo are trademarks or registered trademarks in the U.S. and/or other countries of HTC Corporation and its affiliates. Android, Google, the Google logo and other marks are trademarks of Google Inc. Microsoft and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc. microSD is a registered trademark of SD-3C, LLC. All other marks are property of their respective owners.