Get satisfaction overview V2
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Transcript of Get satisfaction overview V2
Time period: 2 hours
Time period: 7 hours
Time period: 11 months
Increased Value over Time
The Cure for Social Fatigue
Walmart
Pampers Bonnaroo McAfee Virgin Mobile Adobe LiveBooks
Social Support
Support
Marketing
Product Development
Before Community Launch After Community Launch
Weekly Support Requests
Deeper Engagement for Faster Resolution
Product Development
Marketing
Support
Product Developmen
t
Engage your customers to build your best products
Social Marketing
SupportMarketing
Product Development
Engage your most passionate customers
Internet Rule & Analytics
Salesforce.com Integration
Get Satisfaction for Facebook
11
Engage – New Widgets
Brooke TresederCustomer Engagement Manager
[email protected](415) 489-7969 Office