We were honoured to be recognised in July as a Top Performer in both the Language Services and Learning and Development industries. As we strive to be a leading global provider of professional writing and language services, such validations make it worth all the effort. I am very confident that Global Lingo will receive further plaudits as we continue to grow the business!

In this edition of the Newsletter the focus is on our man in Chicago, Mr Jonny Bates, and on the improvements to our GloZone business management system.

Jonny recently relocated to Chicago as we look to expand our footprint in North America, and will be keeping everyone updated with his recently launched blog. Building on our global successes in specific sectors, we are leveraging our track record and unique expertise to win North American customers. This promises to be an exciting second half of the year and we have high hopes for our State-side business.

As is the case when managing large amounts of content, involving multiple stakeholders, the efficiency of your technology is paramount. By creating customer specific, automated workflows in GloZone, we are not only improving

on that efficiency, but also reducing costs. We have shared some of the features of GloZone in this newsletter.

This summer has been one of romance at Global Lingo with Karl Eastwood, Chetan Khushal and Antonino Polizzi all tying the knot. To celebrate these summer weddings, we have replaced our regular ‘Recipes of the World’ feature with an insight into some of the unique wedding day traditions from around the world. And, of course, we have shared some snaps of the happy couples wearing their traditional attires! Congratulations to Karl and Anca, Chetan and Paola, and Antonino and Fleur.

Finally, in case anyone missed it, we launched our new website in July. Information can be found at www.global-lingo.com

Thanks again for your support!

Best Mark Williams, CEO

SUMMER NEWSLETTER 2017

GET IN TOUCH WITH GLOBAL LINGONo matter where in the world you are, Global Lingo can help you with your translation, transcription and interpreting projects. We have offices in London in the United Kingdom, Chicago in the United States, Frankfurt in Germany, Singapore, and Cluj in Romania.

www.global-lingo.com www.twitter.com/global_lingo +44 (0) 20 7870 7100

Jonny Bates is Global Lingo’s North American Director of Sales and heads our Chicago office. He’s recently moved from Singapore so he’s getting to the know the city more.

At the beginning of 2017, I was lucky enough to be offered the chance to move from Singapore, where I had spent the last two years leading our Asia Pacific business, to head up our new US office in Chicago. Global Lingo has delivered significant profitable growth over recent years and I am really looking forward to the opportunity of developing our presence in the United States and the wider Americas. After a few months waiting to secure a visa, I am now on the ground here. And what an experience it has been so far.

Historically famous for Jazz, Al Capone, and most importantly deep-dish pizza, the city of Chicago has more recently hit the headlines due to one of its two baseball teams, the Cubs, overcoming 108 years of hurt and once again being crowned World Champions.

The reasons why we chose Chicago as our American base were twofold. Firstly, it is a thriving business centre and truly a city of the world. Major global organisations, such as McDonalds, Boeing, Kraft & Exelon, to name but a few, are headquartered here; making it a key site for the localization and wider language services industry.

Secondly, Chicago is a major hub for both international and Intracontinental travel and its position in the Central time-zone assists in bridging the gap between East and West coasts, helping us service our clients across the entire United States.

Postcard from Chicago

So, what are my first impressions? Well, Chicago is quite simply an incredible city! There is a plethora of things going on at this time of year, with festivals galore. Whether you like food, drink, arts, architecture, sports or even just lying on a beach (yes Chicago has beaches!), then the city has something to offer you.

I’m told that in colder months things change, when what has repeatedly been described to me as a brutal winter takes hold. At that point, seasoned Chicagoans do the smart thing and mimic the behaviour of the American Chipmunk, choosing to hibernate until Spring!

The architecture is also fascinating in Chicago. The skyscraper was invented here and through the years Chicago has been home to the World’s tallest building title on multiple occasions. Currently though the former record holder Sears Tower, now re-branded as Willis Tower, languishes down in 16th place at just 108 floors and 442m high. With Batman’s Gotham city set here, and Donald Trump building his biggest tower here riverside at the city’s centre point, it’s certainly never a dull moment as you wander the streets and gaze around.

One thing is for sure – it’s a great city for both business and pleasure, and Global Lingo certainly plans on expanding our base here to offer high quality translation, transcription and minute-taking services to many new clients across the USA and the wider Americas, while enabling our other global clients the benefits of this extended global footprint and 24/7 support.

If you’d like to speak to Jonny and the Chicago team, to find out how Global Lingo can help you with Translation or Minute Taking call +1 312 313 9686 or fill in the quote form at www.global-lingo.com/get-a-quote.

“Chicago is quite simply an incredible city! There is a plethora of things going on at this time of year, with festivals galore. Whether you like food, drink, arts, architecture, sports or even just lying on a beach (yes Chicago has beaches!), then the city has something to offer you.”

Simplifying your experienceSimplicity, Security, and Transparency

What is GloZone?GloZone is our bespoke business management platform, aimed at simplifying your business needs with Global Lingo. Accessible via any web browser it allows you to submit order requests, securely upload your project files (in any format), access real time management information, and review invoices and track expenditure, using the accounting function.

How does it work?

Simple Ordering System

Our customers require efficiency, quality, and security. GloZone enables customers to submit a booking request in a quick and easy way, while ensuring security of information at all times. With your unique log in credentials (provided by us), you can create a request in four steps, request a price quote, add information that we can use to complete the order, set deadlines, and contact the Global Lingo team directly. Once we receive your booking request, you will be sent a confirmation email containing all booking details.

Secure File Transfers

Information security lies at the heart of everything we do at Global Lingo. The GloZone business management platform allows you to upload and store your files securely. There is no need to send files via email. You can also download final translation and transcription projects directly from the platform once they have been completed by the Global Lingo team.

GloZone

Profile: Rosa Andujar, Project ManagerHi there! My name is Rosa Andujar and I am one of the Project Managers at Global Lingo.

My love of languages brought me to Global Lingo and being Spanish my other passion is Salsa dancing! I am hoping to encourage my colleagues to get out there on the dance floor! I love socialising and dancing with my friends.

In addition, I am an animal lover and have a little French bulldog Chico. He waits for me every day for a relaxing walk after work and sometimes, if he is good, he comes into the office to see everybody.

As you can see, I never get bored, but then who would living in London!

All Global Lingo linguists have access to the GloZone linguist management platform to complete assignments, using their unique log on credentials. Each linguist can only access files to which they have been directly assigned, and they are instructed to deliver the completed projects to us using the secure platform.

Transparent Reporting

Do you require regular reporting of expenditure? Are you interested in reviewing and downloading real time management information? This is now possible using GloZone’s simple integrated reporting functionality. Choosing from multiple filters, you can select exactly the information you want to see, and export the information to Excel to run your own analysis.

Wedding bells around the world

Congo: Are You Serious?

While most about-to-be marrieds brim with excitement and anticipation, Congolese brides and grooms must keep their happiness in check — during their entire wedding day, from ceremony to reception, the two are not allowed to smile. If they do, it would mean they weren’t serious about marriage.

China: Bullseye!Let’s hope the groom remembers to remove the arrowheads. In China, a prospective husband will shoot his bride with a bow and arrow several times then collects the arrows and breaks them during the ceremony, to ensure their love lasts forever. What would Cupid do?

Jamaica: Everyone’s a CriticVillagers line up in the street to look at the bride. It’s customary for them to call out negative comments if her appearance isn’t up to snuff. If the majority is critical, she goes home and makes a second try at looking good.

Czechoslovakia: Oh, Baby!Before the ceremony, an infant is placed on the couple’s bed to bless and enhance their fertility. Once they’ve wed, guests shower them with rice, peas or lentils to also promote fertility.

Venezuela: Bride and Groom Go MIADon’t wait until the reception’s end to chat up a Venezuelan bride and groom — they could be long gone. It’s good luck for the newlyweds to sneak away before the party’s over without getting caught; it’s also good luck for whichever guests catches on that they’re gone.

French Polynesia: Stepping Stone

On the Marquesas Islands of French Polynesia, once the wedding has come to an end the relatives of the bride lay side-by-side face down on the ground whilst the bride and groom walk over them like a human rug. Just, ouch.

Germany: Redefining TeamworkIn Germany, newlyweds must instantly put their bond to the test by working together to saw a log in half in front of all their guests. The act is intended to showcase the bride and groom’s ability to work together and face the obstacles that may come throughout their marriage.

Romania: “Bride-Napping”Guests work together to “abduct” the bride, whisking her away to an undisclosed location and demanding a “ransom” from the groom. Typical requests? A few bottles of alcohol, or — for those looking to really make the groom sweat — singing a love song in front of the entire party!

Sweden: Hope You’re Not the Jealous Type

In Sweden, whenever the bride leaves the table, all the ladies at the reception are free to steal a kiss from the groom! Sweden keeps the tradition gender-neutral so whenever the groom leaves the room, all surrounding gentleman are free to plant a peck on the bride.

From top to bottom: Karl and Anca,

Chetan and Paola, Antonino and Fleur!