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Transcript of Get Going With Google AdWords by Chandler Nguyen
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Rockablepress.com
Envato.com
Rockable Press 2011
All rights reserved. No part of this publication may be
reproduced or redistributed in any form without
the prior written permission of the publishers.
http://rockablepress.com/http://envato.com/http://envato.com/http://rockablepress.com/ -
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Table of Contents3
Contents
Introduction 7
What to Expect from This Book 7
Why Buy the Cow When You Can Get the Milk for Free? 8
Get on the First Page of Google in Minutes 11
What is Google AdWords? 12How Does it Work? 13
The Functionality 13
Search Engine Marketing 13
What Can AdWords Do for Me? 14
Pricing 15
Keyword Research 17
Example One: ThemeForest 17
Step 1: What is Your Audience Searching For? 18
Step 2: List Potential Keywords 19
Step 3: Build Up Your Keyword List 20
Step 4: Add and Download a List of Keywords
You Want to Use 24
Step 5: Checking Out the Competition 26
Example Two: ActiveDen 26
Step 1: What is Your Audience Searching For? 26Step 2: List Potential Keywords 26
Step 3: Build Up Your Keyword List 26
Step 4: Add Your List of Keywords 28
Step 5: Checking Out the Competition 29
Generic vs. Specic Keywords and Search Terms 29
Setting Up an Account with Google 32
Sign up to Google AdWords 32Signing in to Your AdWords Account 33
Creating Your First Campaign 34
Campaign Settings 34
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Table of Contents4
Ad Copy 37
Making Your Ad Bold 40Googles Ad Ranking Formula 41
Understanding Quality Score 44
A Note on Your Landing Page 47
Select Keywords 47
Billing 48
Making Your Campaign Live 50
Navigating and Monitoring CampaignPerformance 54
Creating Another Campaign 57
Using the Campaign Tab 58
Changing Graph Options 59
Filter and Views 61
Viewing Reports 63
Return on Investment 67
A Note on Conversion Tracking 69
The Google Content Network: Frequently
Asked Questions 72
Why do other sites partner with Google? 73
Which sites are in the Google Content Network? 73
How can I put my ads on these sites? 74
How much does it cost to advertise on the Network? 75
How do I monitor my campaigns performance? 75
Can I stop my campaign? 75
Can I use rich media ads? 75
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Table of Contents5
AdWords: Frequently Asked Questions 77
Can I purchase a higher placement for my search ads? 77
How can I get my ads to display above search results? 77
I chose postpay for payment. Can I change to prepay? 78
How does Google decide the cost per click I will pay? 78
Why do my ads only appear intermittently? 79
Pre-launch Checklist 81
Meaningful Campaign and Group Names 81Separate Campaigns for Google Search and Google Content 81
Correct Target Market and Language Settings 81
Correct Account Timezone 81
Account Currency 82
Daily Budget and End Date 82
Other Campaign Settings 82
Show Relevant Addresses With Your Ads 82
Demographics 83
Position Preference 83Ad Rotation 83
Frequency Capping 83
Appendix A: The Google AdWords Editor 85
Appendix B: Further Reading 86
About The Author 87
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NTRODUCTION
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Introduction7
What to Expect from This Book
There are two ways to get search trafc rom Google. The frst is
to publish web content compelling enough or other sites on the
internet to point readers to it through the use o hyperlinks. The
more hyperlinks your content receives, especially i those links
contain the words and phrases typed into Google by searchers,
the higher your content ranks in the Google search results,
increasing your trafc in proportion.
The second, aster way to bring in search trafc is to buy it. By
paying or Sponsored Results (ads) that display both above and to
the right o the 10 natural search results on a Google page, you
can bypass weeks or months o attempts to get your site to the top
o Google. You can actually bid or search queries that people type
into Google anything rom yoga dvd to how to get out o debt
to divorce attorney melbourne.
These search queries are generically reerred to askeywords, and
some keywords are more attractive to advertisers than others due
to the number o times theyre searched, or by how likely they are
to result in click-throughs to the advertisers websites. Keywords
purchased rom Google to trigger ads in Google Search Engine
Results Pages (SERPs) or on websites using the Google AdSense
program are calledAdWords.
This book will help those o you who are completely new to Google
AdWords, to set up simple, water-tight campaigns to promote your
own blogs, websites or businesses. Youll get a comprehensive
introduction to AdWords, and a thorough walk-through o how it
works. Youll learn all the ins and outs o setting up an account,
getting it live, and reporting on your campaigns.
Introduction
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Introduction8
Why Buy the Cow When You Can
Get the Milk for Free?
Each page in Google contains 10 web page listings that achieved
their positions by the frst method o getting Google trafc. These
listings are called organic results, since their positioning is the
result o Googles PageRank algorithm, and not purchased
placement. The top listings are ostensibly the best or most relevant
results or your search query, so publishing great content shouldobviate the need or spending on AdWords at least in theory.
Since Google AdWords costs money, lets frst address a valid
question: Why you would pay Google money to drive trafc to your
site when you can get ree trafc rom Google by just having a
site out there live on the Internet, and letting people fnd it through
natural organic search at no cost to you?
Its a question many have asked, and its a good one. Organic
search trafc is important or your site, but relying only on trafc
rom organic search is putting all o your eggs in one basket, and
can oten take some time. Using Google AdWords is a reliable and
measurable way you can source customers you can rely on.
There are other reasons. Statistically, the #1 result in Google ora particular keyword gets 42% o the total search trafc or that
keyword the highest percentage you can achieve in the organic
results. So even i your page is #1 in Google, you can augment
your search trafc percentage by purchasing a sponsored result,
giving you an additional opportunity to reach the 58% o searchers
who dont click on your #1 result.
Furthermore, Google ads not only appear in search result pages,but on millions o websites using AdSense sites collectively
known as the Google Content Network.AdSense is the ip side
o AdWords: advertisers bid on AdWords, and the revenue rom
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Introduction9
AdWords spending is split between Google and the websites in the
Content Network. Even i you were to get top search listings or allo your keywords, topically related websites are powerul trafc
sources that you should consider leveraging with AdWords.
This book will help you understand the search behavior o your
target market or audience. For example, what do people search
or most oten in your market? Does your site already rank well or
certain queries? Is there a relevant query you arent yet targeting,
but should be?
I your website doesnt appear on the frst page o search results
or queries you want to target, then you cant expect to get real,
worthwhile trafc rom search engines. According to a study rom
iCrossing published in 2010, 95.3% o Google search trafc comes
rom the frst page. Clearly, the frst page o results is where you
want to be, and not only the frst page but preerably at the top othe frst page. I you arent there, and most o us arent there yet,
then Google AdWords may be the right solution or you.
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Get on the First Page of Google in Minutes11
Get on the First Page ofGoogle in Minutes
A common strategy or bringing more search trafc to a website is
to use Search Engine Optimization (SEO), the practice o making
your websites content more appealing to search engines or higher
rankings.
Unortunately, SEO is not easy to implement, especially i you are
new to the game. It takes time or your SEO work to be eective.
Many say three to six months is the standard waiting time beore
you begin seeing results or competitive search terms. I youre
targeting keywords many other people are competing or, expect
the going to be tough. The more valuable the keywords you target,
the harder it is to get your site on the frst page o results. Everyone
else has heard the same statistics, and everyone else wants to be
there too.
Waiting or weeks or months or certain keywords to reach the frst
page o Google can be a serious liability i your keywords havent
been tested in the marketplace. Some keywords get high search
volume, but dont convert well, meaning that some lookups are
primarily or ree inormation rather than something to purchase:e.g. weight loss tips vs. weight loss system. You might fnd that
weight loss tips gets ar more searches to your landing page, but
that a much higher percentage o visitors rom weight loss system
search trafc actually click on your Buy button.
Google AdWords oers a quick and relatively easy way to boost
your targeted trafc. Compared to SEO, it produces results
quickly. You can test conversion rates on dierent keywords,headlines and subtitles in one or two weeks sometimes in a
matter o days.
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Get on the First Page of Google in Minutes12
Google AdWords is
often referred to as SEM
(Search Engine Marketing),PPC (Pay Per Click) or
CPC (Cost Per Click)
advertising.
What is Google AdWords?
Google AdWords is a consolidated advertising platorm that allows
advertisers to reach their target audience in over 150 countries
using English or local languages. The platorm was originally
created to serve text ads on Google Search results pages under
the Sponsored Links section only (Fig. 1-1).
Over time Google AdWords began to allow advertisers to alsopurchase ads across the Google Content Network. The network
is made up o millions o sites and
reaches approximately 75% o global
internet users.
This Pay Per Clickormat, where
advertisers pay or each click-through
Google generates or them, has
expanded to cover image ads, ash
banners and video ads.
Fig. 1-1. This screenshot shows some examples of AdWords in the wild.
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Get on the First Page of Google in Minutes13
How Does it Work?
The FunctionalityGoogle makes it easy to start using AdWords. Choose some
keywords you like, write an ad, defne your target audience and
youre ready to roll. Every time someone does a Google search
using your keywords, your ad appears in the Sponsored Links
section beside their search results.
The concept is simple, but that doesnt mean creating a successulAdWords campaign is easy. It takes eort and careul planning to
help your AdWords campaign reach its ull potential.
Search Engine Marketing
The end goal o search engine optimization is to push sites to
the top o the organic results in search engines. Search engine
marketing (SEM) expands on this concept, encompassing not only
organic search listings, but sponsored listings as well.
Fig. 1-2. An example of a banner ad.
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Get on the First Page of Google in Minutes14
There are thousands o search engines in operation, rom Google,
to Baidu (China), to Naver (Korea), to Yahoo, to Bing. They all haveone thing in common: people use them
to fnd what theyre looking or.
Because o this, SEM is a unique
marketing strategy because consumers
are already looking or the product
or service right at the moment your
ad is shown to them. While most
advertising is interruptive, trying to
grab the audiences attention whether
they want to give it or not, search
engine marketing connects products
and services with the people who are
actually looking or them.
What Can AdWords Do for Me?
Lets talk about the main benefts o using Google AdWords.
You reach the right audience. By selecting the right
keywords, you can capture searchers who are already
looking or a product or service like yours. For example, asearcher looking or a website template will probably search
or HTML template or CSS template.
You promote the right message. By using a headline
and two lines o descriptive text in your ad copy, you have
the opportunity to communicate the main benefts o your
website, service or product, to potential customers beore
theyve even visited your site.
You only pay for engagement. You only need to pay i
someone clicks on your ad, but your ad will still be displayed
on search results regardless.
Google AdWords
(or Search Engine
Marketing in general)
is effective because it
helps advertisers reach
interested audience at the
precise moment that they
indicate their need.
We often refer to this as
the magic moment.
http://www.google.com/http://www.baidu.com/http://www.naver.com/http://www.yahoo.com/http://www.bing.com/http://www.bing.com/http://www.yahoo.com/http://www.naver.com/http://www.baidu.com/http://www.google.com/ -
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Get on the First Page of Google in Minutes15
Campaigns are easy to start and manage. Anyone with a
website and a credit card can have their ads live on Googlein 15 minutes. You can stop campaigns whenever you like
and make changes and tweaks easily.
Pricing
Text ads are charged on a Pay Per Click(PPC) basis. This means
that every time someone clicks on your ad, you have to pay a set
amount to Google. This ranges rom $0.02 to over $100 per click,
depending on your chosen keywords. Youll always know what
your cost per click(CPC) will be beore you launch your campaign.
Googles PPC advertising has been enormously successul,
unortunately meaning that the CPC o many popular keywords
has skyrocketed over the last ew years.
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Keyword Research17
Keyword ResearchThe keywords you choose to target will determine who sees your
ad. You need to pick keywords that are already being used by
your target audience to look or websites, products or services like
yours. This may sound a little like mind reading, but its not as hard
as you think.
First, lets quickly go through the fve key steps to picking the bestkeywords or your campaign:
1. I someone was using Google to look or your kind o
website, product or service, what would they type into the
search box?
2. What other searches could someone plausibly use? Each
search, such as low ares, cheap tickets or discounttravel is a keyword. List potential keywords to describe
your product.
3. Use the Google AdWords Keyword Tool to generate
additional related keywords rom your initial keyword list.
Well walk through the Keyword Tool in-depth very soon.
4. Add and download the list o keywords that you want to use.
5. Scout your competition.
In order to better understand the steps involved in creating a
campaign, lets go through a couple o examples.
Example One: ThemeForestOur frst example is ThemeForest, an online marketplace or
website themes. The themes are much cheaper than a unique
web design and are ideal or website owners who dont have the
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Keyword Research18
time to create a design or their site, or the money to hire someone
to do it or them. Aside rom theme buyers, the site also tries toattract theme creators to sell their theme fles in the ThemeForest
marketplace. In this example well set up a campaign to attract
buyers o themes.
Step 1: What is Your Audience Searching For?
Were hoping to attract people who want to buy website themes
in particular, WordPress themes, Joomla themes and Drupalthemes. These are only the most basic keywords that a searcher
might type into Google, but theyre a good starting point or urther
brainstorming.
Fig. 2-1. ThemeForest.net
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Keyword Research19
Step 2: List Potential Keywords
Next, begin listing keywords that describe your product and are
likely to appeal to your target audience. Think o as many as you
can, but i youre having trouble, three or four dierent keywords
or phrases should be enough to get started with.
Our target market is most likely to be searching or the specifc
type o theme they want to fnd. Our example list o search phrases
looks like this:
html template
wordpress theme
joomla theme
drupal theme
Note that plural versions o the above search phrases are key-
words in their own right. There are many keywords whose plural
version has a much higher or lower monthly search volume
than the singular version. At the time o this writing, the Google
AdWords Keyword Tool reports that html template receives
14,800 exact match searches per month (exact match means
that only the keyword was typed into Google, with no additionalwords or characters), while html templates receives 27,100
searches per month. Never take small dierences between
keywords or granted. Consider the context: since searchers are
looking or a selection o themes and templates, it would make
sense or the plural versions to get more searches.
Now, defne the objective o your Google AdWords campaign. In
this case, it is to attract potential buyers who are looking or cheap,high-quality website themes and templates. I your main goal was
to sell WordPress themes youd need to tweak your keywords
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Keyword Research20
accordingly. Your keyword choices should always be guided by
your campaign goals. Lets make our list more specifc:
cheap html templates
premium wordpress themes
premium joomla templates
best drupal themes
Were trying to make educated guesses about how searchers
would most likely express their intent. One hypothesis is that
people are more likely to enter premium wordpress themes into
Google than high-quality wordpress themes.
Step 3: Build Up Your Keyword List
Were not search engines, so it can be tough to guess at the many
hundreds o dierent search terms a person could use when
looking or something like your product. Fortunately, Google has
created their excellent Keyword Tool to help us. You can access
it at https://adwords.google.com/select/KeywordToolExternal .
Note that the deault language setting and location in the Keyword
Tool is English and United States. You can change these deault
settings by expanding the advanced options directly above the
Search button. Click the + sign to the let oAdvanced options to
reveal these options (Fig. 2-2).
Change the language setting i your audience speaks more than
one language. To select multiple languages or countries, hold
down Ctrl or Cmd as you click (Fig. 2-3).
One quick way to generate a list o relevant keywords is to enter
the URL o your closest competitors site into the Website feld.
While this can provide you with some good keywords, theyre not
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Keyword Research21
necessarily the ones being used to capture search trafc in the
sites AdWords campaign. The competitors ads might use more
unique keywords than the ones that appear on the site. In act, the
keywords used to trigger the ads might not even appear in the ads
themselves. The competitor might bid on the search phrase bestwordpress themes while displaying premium wordpress themes
in the ad copy.
Fig. 2-2. Your default language setting.
Fig. 2-3. Changing the default language setting.
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Keyword Research22
The more commonly used method or generating an extensive
list o keywords is to enter your initial keywords into the Word orphrase feld, then click Search (Fig. 2-4).
This book will only use this more common method. Lets say you
want to see what the search volume is like or keywords related
to cheap html templates and premium wordpress themes.
The screenshot below is an example o the results youll get ater
clicking Search (Fig. 2-5).
The search results provide us with a wealth o useul inormation:
The frst column lists suggested keywords. They are sorted
by relevance to the keywords you type in.
The next column indicates advertiser competition, i.e. the
amount o bidding activity, in relative values or Australia(your target market).
The third column shows an estimate o how many Australia-
based searches have been carried out or each term.
Fig. 2-4. Entering keywords to check their popularity.
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Keyword Research23
The ourth column is an estimate o the global monthly
search volume or all countries and languages.
You can sort the data based on a particular column by clicking on
the columns header the frst click will sort in descending order,
the second click will switch it to ascending order. You can also sort
by clicking the button to the right o the Sorted bycaption, which
is necessary to return to sorting by Relevance (or which theres
no column header). The question mark icon next to each column
header contains an explanation rom Google about what that
particular column means. In our case, the result shows that thereare a lot o people searching or website templates in Australia and
the competition among advertisers is ferce.
One useul column to add thats not visible by deault is the
Estimated Avg. CPC. Select this by clicking the Columns button,
above and to the right o the headers, then selecting the Estimated
Avg. CPC checkbox ollowed by the Save button. The Cost Per
Click not only tells you what you can expect to pay to advertise on
a particular keyword, but also signifes how valuable it is to other
advertisers. In this niche o website themes and templates, you
Fig. 2-5. Keyword popularity results table.
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Keyword Research24
should pay closer attention to the keywords with a CPC higher
than $0.05, since theyre more likely to have commercial intent.
I you see any keywords you like, clickAdd. The keyword will
appear on the ar right column under Selected Keywords (Fig. 2-6).
I you add any keywords by accident, click Remove next to the
keyword and it will disappear rom the selected list.
Step 4: Add and Download a List of Keywords
You Want to Use
Ater adding in all the keywords
you have or html template
or website template, click
Download All to save the
results as text, CSV (or Excel)
or plain CSV (comma separated
values) ormat (Fig. 2-7).
Though the demand or website
templates is huge in Australia,
the competition or this phrase is
ferce. Researching more specifc
Fig. 2-6. Googles suggestions for alternate keywords appears to the right.
Fig. 2-7. Download the list in
one of several formats.
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Keyword Research25
keywords can help you fnd choices
which better target trafc and have lesscompetition. In our case, we should
do a keyword analysis or premium
wordpress themes, premium joomla
themes and best drupal themes to
see how their trafc and competition
compares. Lets ocus on Drupal
themes and templates or the moment.
The phrases drupal theme and
drupal template yield the ollowing
results (Fig. 2-8): while the search
volume is substantially reduced, so is
the level o competition. Searching or
more specifc keywords is a great way
to fnd new phrases or your campaign.
Its important that you
download the selected
keyword list after youre
done with each keyword
topic, rather than trying
different keyword ideas
and lumping everything
into one big list of key-words. If you dont do this,
it will be tricky to separate
these mixed keywords
into dif ferent ad groups
later on.
Fig. 2-8. Keyword results.
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Keyword Research26
Ater you have completed your analysis o local trafc (in this case,
rom Australia), you can move on to investigating your second orthird regional market.
Step 5: Checking Out the Competition
TheAdvertiser Competition column doesnt tell you much. It wont
help you to fnd out who is advertising and what ads they are
running. For this reason, its important to run your own Google
search or your keywords and inspect the results. The results that
appear under the Ads heading are your competitors.
Example Two: ActiveDen
Step 1: What is Your Audience Searching For?
Like ThemeForest,ActiveDen is an Envato Marketplace (Fig. 2-9).
People use it to buy and sell royalty-ree Adobe Flash and Flex
fles. The site is home to a bustling community o Flash designers
and developers and has the largest Flash library on the web. In this
scenario, we want to market the site to people in Singapore. Well
assume that the most likely search queries wont dier much rom
country to country: ash templates, ash fles and ex fles.
Step 2: List Potential Keywords
Think o a ew more specifc keywords: ash template library,
proessional ash templates, ash components, and maybe
ex code.
Step 3: Build Up Your Keyword List
Using the Google Keyword Tool again, we type in ash templates
to search or related keyword ideas. I your search volume is too
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Keyword Research27
low, try broadening the search term. I the competition is too high,
try getting more specifc. As a general rule, broad terms go with
high trafc and specifc terms go with low competition (but usuallylower trafc as well).
Unlike our last case study, wed select Chinese (Simplied) and
Chinese (Traditional), as well as English under Languages. Our
keywords and advertising will only be in English, but keep in mind
that the languages we add here reer to the language being used
by the searchers browser sotware. We want our English language
ad to be shown even i the searchers browser sotware languageis set to Chinese.
Fig. 2-9. ActiveDen.net
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Keyword Research28
Looking at the results (Fig. 2-10), not all the keywords are relevant,
so well have to pick and choose careully. For example, we dontwant to attract people looking or ree ash templates because
theyre unlikely to purchase the paid templates we have on oer.
Step 4: Add Your List of Keywords
Keyword analysis should be done careully, thoughtully and
accurately, but you can always go back and do another keyword
analysis again whenever you want nothing is set in stone. Dont
ocus too much on perection. Your goal is to fnd keywords
you can get started with. You can (and should) refne your list o
keywords later on.
Fig. 2-10. Related keyword search.
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Keyword Research29
Step 5: Checking Out the
Competition
For the ActiveDen example, wed
search or terms like ash templates
and see who is advertising in the Ads
section o search results.
Generic vs. SpecificKeywords and
Search Terms
The Keyword Tool can provide you with so many good keyword
choices that it can be overwhelming. Here well talk a little bit
about how to select a good mix o keywords.
The purpose o keyword research is to identiy the search queries
your target audience is using to fnd products and services like
yours. These keywords can be either generic or specic.
Generic keyword terms, like website templates or blog themes,
are very broad. These examples could reer to anything rom an
eCommerce theme to a blog layout. The more generic a keyword,the more search volume it has.
Specifc keyword terms like premium drupal themes clearly
demonstrate the intention o searchers. But because there are
ewer people who want premium drupal templates than those
who want website templates, search volume and competition
is lower.
A well-ormulated keyword list will contain a mix o generic and
specifc keywords. Specifc keywords are important because your
click-through rate will be higher (i your website is well-matched
Dont ignore keywords
that come back with Not
enough data to estimate
search volume. This
often means the term is
very specic and could
be perfectly targeted to
your site.
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Keyword Research30
with the keyword) and, because o this, Google is more likely to
give your ad prominence in search results.
The drawback with specifc keywords is that you may not get the
search volume that you need or a successul campaign because
people with a general interest may not know the specifc keyword
that perectly describes your website or product. A novice is
more likely to look or website templates rather than drupal
themes, and probably wouldnt understand the benefts o typing
in premium drupal themes. What people type in isnt necessarily
what they want in terms o how they search or it. Thats why
combining specifc keywords with generic keywords is a sound
strategy. Generic keywords give you access to a higher search
volume, though your click-through ratio on generic keywords may
be lower.
In some industries, like travel, consumer electronics and fnance(rom banking to insurance), advertiser competition can be extreme.
The best practice is to start with very specifc keywords in these
industries. Click-throughs can be expensive when competition is
ferce, so you want to make sure your ads are only reaching your
target audience, and that your budget isnt burnt up too quickly.
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Setting Up an Account with Google32
Setting Up an Accountwith Google
Sign up to Google AdWords
The site is located at http://adwords.google.com/. Follow the sign-
up process by clicking Start Now (Fig. 3-1).
1. Create a new Google Account or use an existing account.
2. Select your time zone and country. Please choose careully
because you cant change the time zone or the currency
o your account later. The selected time zone will be used
or your account reporting and billing. You will be making
payments in your selected currency.
Once you are done, youll see something like this (Fig. 3-2):
Fig. 3-1. Where to start.
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Setting Up an Account with Google33
Signing in to Your AdWords
Account
Take a ew minutes to watch the tutorial video, Getting Startedwith Google AdWords (Fig. 3-3). Its a useul introduction to the
interace.
Fig. 3-2. Dialog after creating an AdWords account.
Fig. 3-3. The AdWords video tutorial.
http://www.youtube.com/watch?v=tx2L6EGa9DYhttp://www.youtube.com/watch?v=tx2L6EGa9DYhttp://www.youtube.com/watch?v=tx2L6EGa9DYhttp://www.youtube.com/watch?v=tx2L6EGa9DY -
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Setting Up an Account with Google34
Creating Your First Campaign
Once you are ready to create your frst campaign, proceed by
clicking on you guessed it Create your rst campaign (Fig. 3-4).
Campaign Settings
Beore you go on to the next step youll need to take care o a ew
things.
1. Be as descriptive as possible or your campaign name.
You could, or example, use your main keyword topic as
the name o your campaign. I you advertise in multiple
countries, you could also include the country code in the
campaign name, such as AU, SG, US or UK.
Fig. 3-4. Ad campaign settings step.
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Setting Up an Account with Google35
Under Location, Languages and Demographics:
2. Select the targeted country or countries by clicking Select
one or more other locations. Next, select your chosen
languages or the campaign.
3. Networks, devices, and extensions. Its important to
choose the Network careully because you dont want to
mix Content Network and Search Network. As described
earlier, the Content Network displays ads on Googlespartner websites. The Search Network displays them in
the Google search results pages. Uncheck the Content
Network option (Fig. 3-5).
I you choose Devices, make sure to test out your actual
website on an iPhone or another smartphone beore opting
to display ads in mobile browsers.
4. Bidding and budget. Even i this is the frst time youve
used AdWords, choose manual bidding or clicks to giveyoursel a greater level o control over the campaign
(Fig. 3-6). Knowing your cost per click ahead o time will
allow you to determine whether or not your campaign is
Fig. 3-5. Specifying your network.
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Setting Up an Account with Google36
potentially proftably, given the price point o your product
or service. Allowing AdWords to automatically bid to
maximize your clicks can lower your return on investment.
To work out your daily budget, take the amount you are
willing to spend per month and divide it by 30.
I you are not sure how much your daily budget should be,
put in a low fgure. Be sae in the knowledge that you can
revise it upwards later.
Under Position preference, delivery method (advanced),
dont change anything or now. Its not recommended to
alter these settings until you are extremely amiliar with how
Google AdWords works.
UnderAdvanced Settings:
5. Start date/End date: Its very important to set an end date
because i you dont your ads will run indefnitely or until
you max out your credit card!
6. Ad scheduling: leave it set to Show ads all days and hours.
(Fig. 3-7)
7. Ad delivery: Ad rotation, frequency capping. Leave thesesettings at deault.
Click Save and continue, then click Create ad and keywords.
Fig. 3-6. Setting your budget.
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Setting Up an Account with Google37
Ad Copy
Though we have the ability to create image ads, lets stick to text
or now. Each text ad has our available lines:
1. Headline: maximum o 25 characters including spaces.
2. Description line 1: maximum o 35 characters includingspaces.
3. Description line 2: maximum o 35 characters including
spaces.
4. Display URL: maximum o 35 characters.
Destination URL specifes the page you want people to be taken to
when they click on your ad.
Though there are plenty o dierent ways to create a good text ad,
common sense suggests that the ad should:
1. Be specifc and relevant to search queries and the content
o your landing page. For example, i someone searches
or ree ash templates they are unlikely to click an ad or$49 Flash Components.
2. Clearly and concisely explain unique selling points. What
makes your product, service or website dierent rom all
Fig. 3-7. Setting your ad scheduling options.
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Setting Up an Account with Google38
its competitors? Maybe its your
super-ast delivery, high quality,rock-bottom prices, or your
100% money-back guarantee?
3. Be led by your current promo-
tions (i you have any). For ex-
ample, i youre running a sale,
you should mention youre giving
a 10% discount.
4. Be time sensitive, meaning the
searcher will miss an opportunity
i they dont click.
5. Represent your brand accurately.
The style and tone o your copy
should reect how the customer should experience your
product or service. I your brand is serious and authoritative,
dont load your ad copy with smiley aces and exclamation
points.
6. Comply with Googles guidelines. In most cases youll
satisy this requirement without even trying, but i youre
unsure, make sure to read the guidelines or what is
acceptable to advertise.
In addition, your ad copy should serve as a flter or trafc. You
pay or every click, so you need to get a return on your investment
or as many clicks as possible. Dont use cheap tricks to attract
people to click, only or them to fnd your site, service or product
isnt relevant to them, or not what you advertised. Youll only end
up paying or clicks that dont lead to purchases.
Next, lets look at some real-lie ad copy. Go to the Google home
page and type in local orist. You can imagine that someone
would use that search phrase when looking or a service to help
Scout the competition to
see what theyre using for
ad copy.
Pay special attention to
the Sponsored Ads that
appear on the lef t-hand
side of search results.
These ads all have a high
Quality Score, meaning
that theyre working well
and generating good
click-through rates.
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Setting Up an Account with Google39
them fnd orists in their area. At the time o writing this, the ollow-
ing ads appear on search results page or http://google.com.au(Fig. 3-8).
You can see that results are displayed more prominently at thetop o the search results, and less prominently to their right. The
ads at the top have parts o their title in bold, which is very good
or catching your eye. They display their
unique selling points clearly in each ads
descriptive text: huge range, same day
delivery, etc.
On the right, we see another ad or thesame keyword (Fig. 3-9).Unortunately, this
ad isnt relevant to someone in Australia
searching or local orist. The lower
Fig. 3-8. Sample search results for local orist.
Fig. 3-9. An ad using
the same keyword, but
not quite relevant to
this search.
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Setting Up an Account with Google40
relevance o the ad copy would result in a lower Quality Score (see
the Understanding Quality Score section later in this chapter),which might explain why the ad is stuck in the right-hand sidebar,
rather than being displayed with the most relevant advertisers at
the top o search results.
Making Your Ad Bold
Words in your ad will appear in bold when they match or closelyresemble the users search query. We searched or local orist
and the headline or one o the ads was Find Local Florist. It
displayed it as Find Local Florist because the words in bold
were also in our search query.
For the same search query, one o the ad headlines was UK
Florists. Though we searched or orists singular, the plural
version o most words will also appear in bold.
I we accidentally searched or shangrri la and the display URL
or one o the ads was www.shangri-la.com, this would partially
display in bold. Common abbreviations and misspellings o search
terms will also oten appear in bold.
A ew things to note:
1. Taking advantage o the ad bolding eature is the only way
or your ad text to appear in bold. You cant manually create
bold, italicized, underlined, or any other kind o ormatted
ad text.
2. Any part o your ad has the potential to appear in bold,
including the title, body, and display URL.
Your ad copy can strongly aect how likely people are to click-
through to your landing page. Google has provided this helpul
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Setting Up an Account with Google41
table o suggestions or ad copy testing, and comparisons you can
make to review your ad.
Creative
Beginner
Include special oers in ad text
Creative Test brands in ad text
Creative Test Dynamic Keyword Insertion/static in ad text
Creative Test Call To Actions in ad text
Creative Test seasonal creative
Creative Match online and oine messaging
Creative Deep link to relevant landing pages
Creative Relate the creative to the keywords
Seasonality Have an annual seasonal plan
Seasonality Have seasonal keywords and creatives ready
Creative
Intermediate
Include delivery details in ad text
Creative Test oine messaging in ad text
Creative Test prices in ad text
Creative Test number o products in ad text
Creative Include Third-Party Awards where possible
Creative Test capitalization variations
Creative Keep trialing dierent creatives
Creative
Ad
vanced
Test punctuation variations
Creative Test visible URL variations
CreativeAutomation
Automatically generate creatives: link creativegeneration with stock levels/prices
CreativeAutomation
Automatically ag creatives with poorCTR/Conv rate
Googles Ad Ranking Formula
Sponsored ads that appear above search results get more
exposure than ads on the right-hand side. Because they appear
above results, they seem almost like an extension o what isreturned in the organic search listings. They also get a colored,
shaded background, making them stand-out more in Googles
primarily white and blue user interace.
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Setting Up an Account with Google42
To learn more about
Googles Ad Ranking
Formula, watch this
video by Google Chief
Economist, Hal Varian:
Introduction to the Google
Ad Auction
( http://www.youtube.com/watch?v=K7l0a2PVhPQ ).
Here are a ew acts about ads
appearing above search results:
No one can guarantee your ad
will appear in the main column
o results. Googles algorithm
decides which ads appear on the
let and which ads will appear
on the right.
Whether your ad appears above
the organic listings or on the
right-hand side, you will only
pay when someone clicks on the
ad. You dont pay a premium or having your ads displayed
above the search results.
The maximum number o ads above the search results isthree, while the maximum on the right-hand side is eight.
Your ad automatically has a greater share o the space.
Normally, sponsored links only appear on the right-hand side o
results. In these cases, the ads are ranked 1, 2, 3, etc. (Fig. 3-10).
When we have ads above results, the ads are ranked frst above
the search results, and then continue on the right. The highest
ranked ads always appear above search results (Fig. 3-11).
The ormula is this:Ad Rank = CPC Quality Score.
CPC stands or Cost Per Click. This is the value you put in
the system under max CPC.
Google gives an individual Quality Score or each keyword
in your account, rather than one Quality Score or eachcampaign, or each account.
The Quality Score ranges rom 1 to 10, in ascending order rom
worst to best.
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Setting Up an Account with Google43
Fig. 3-10. Sponsored links appear to the right.
1
5
2
6
3
4
Fig. 3-11. Ads shown above results have the highest rankings.
1
5
2
6
3
4
7
8
9
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Setting Up an Account with Google44
Understanding Quality Score
Without a Quality Score, ad rank would be determined by CPC
alone: whoever pays the most per click has the best ranking.
Though this system might make Google more money on a short-
term basis, it goes against the companys emphasis on providing
the most relevant results or users, whether or organic search or
advertisements.
Quality Score is the way in which Google quantifes the relevancy
between search queries, advertisers ads and their keywords. The
higher the Quality Score, the more relevant your ad is to users
queries rom Googles point o view. Quality Score is independent
rom bid price, so you cant purchase a higher Quality Score.
The next question well consider is: What aects your Quality
Score?. The ollowing is an explanation rom Googles AdWordsHelp section (http://adwords.google.com/support/aw/):
1. The historical Click Through Rate (CTR) o the keyword
and the matched ad on Google. I the ad is appearing on
a search network page, its CTR on that search network
partner is also considered.
2. Your account history, which is measured by the CTR o allthe ads and keywords in your account.
3. The historical CTR o the display URLs in the ad group.
4. The relevance o the keyword to the ads in its ad group.
5. The relevance o the keyword and the matched ad to the
search query.
6. Your accounts perormance in the geographical region
where the ad will be shown.
7. Other relevance actors.
http://adwords.google.com/support/aw/?hl=enhttp://adwords.google.com/support/aw/?hl=enhttp://adwords.google.com/support/aw/http://adwords.google.com/support/aw/http://adwords.google.com/support/aw/http://adwords.google.com/support/aw/?hl=enhttp://adwords.google.com/support/aw/?hl=en -
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Setting Up an Account with Google45
Basically, Google is letting users decide which ad is more relevant
to a particular search query by looking at Click Through Rate asone o the main actors.
Click Through Rate (CTR): clicks per number o impres-
sions. An impression is counted each time your ad is
displayed to a user.
I users click on your ad 20 times instead o 10 times out o 1000
impressions, your CTR is 2% instead o 1%. People only click on
ads that they fnd relevant to their search query. An ad with a CTR
o 2% is more relevant than an ad with a CTR o 1%. The higher
the CTR, the better the Quality Score.
Other actors determining your Quality Score are the keywords in
your ad copy, and the keywords in the landing page linked to rom
your ad.
Lets say two companies were advertising or the same phrase:
career advice. Company A has a Quality Score o 5, and bids 50
cents or the keyword. Company B has a Quality Score o 8, and
bids 40 cents. Which company will rank higher?
According to the ranking ormula, these are the results:
Ad Rank (A) = 5 0.5 = 2.5
Ad Rank (B) = 8 0.4 = 3.2
Since 3.2 is greater than 2.5, Company B ranks higher than Com-
pany A even though they pay 20% less per click.
The same goes or keywords with more than two advertisers bid-ding on them. Google perorms this ad rank calculation every time
a search query is entered to determine who will rank 1st, 2nd, 3rd,
and so on.
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Setting Up an Account with Google46
At this point, you may be wondering how you can get your ads
eatured above the results. But beore answering that question,well need to determine whether the top level placement is always
the best location or your ad.
I what you want is trafc, ads above search results receive
more clicks than those on the right-hand side. Eye tracking
studies consistently show the top let quadrant o Google
SERPs as the hot zone (or a time-lapsed heat map, see
http://www.youtube.com/watch?v=3cwUxYvpmw), so these
ads are oten viewed beore our eyes reach the organic
search results.
I what you want is trafc at the cheapest price, then it
doesnt really matter whether the ads appear on the let or
right-hand side. Cost Per Click depends on your Quality
Score and the level o competition only.
I you care about conversion rates (the ratio o those who
perorm your desired action ater clicking on your ad, such
as buying your product), recent studies rom Google show
that conversion rates are independent o your ad position,
but you should do your own testing.
Now, lets move back to the question o how Google decides
where to place your ad.
For each keyword, Google has a minimum Quality Score and CPC
threshold or the ad to appear on the let-hand side. The higher
your existing Quality Score, the lower the CPC threshold required.
This means that even though your Quality Score may be 10, your
ad will never appear abovve the search results i your bid price is
too low.
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Setting Up an Account with Google47
A Note on Your Landing Page
While the content o your ads landing page doesnt have as
strong an inuence over Quality Score calculations as Click
Through Rates do, it does contribute to the calculation and, more
importantly, aects the users experience. A generic or even
completely unrelated landing page will cause any ad to convert
poorly.
I your search query and ad copy are about productivity at work,
you should direct click-throughs to a page specifcally about pro-
ductivity at work, rather than a generic home page. Your landing
page should be specifcally relevant to the keywords you are
targeting.
Make sure your landing page has a strong text element, which
Google can use to fnd relevant keywords. Without enough text,Google may have a hard time concluding that your landing page is
relevant enough to your keywords. Remember that Google will
also have difculty interpreting images and Flash content unless it
has been careully optimized.
Select Keywords
Once you are done with your ad copy, enter the keywords you
researched earlier. You should leaveAdvanced option: match
types at deault settings or now (Fig. 3-12).
Next, put in your bid price: the maximum Cost Per Click that you
are willing to pay or each click o your ad. I youve only entered
a bid price or search, the content bid price should be grayed out
(Fig. 3-13).
Continue by clicking on Save and continue to billing.
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Setting Up an Account with Google48
Billing
First select the country or territory o your billing address (Fig.
3-14). Ater choosing your country or territory, youll have to chooseyour payment method (Fig. 3-15).
You can choose to either prepay or postpay your AdWords cam-
paign. Postpay is a saer option until you get more experience with
AdWords. Its easy to stop a campaign at any time i you postpay,
but i you prepay, you will be orced to use up all your clicks.
Another potential downside to prepaying is that your ads will stop
appearing i your credit runs out. This may happen at inopportunetimes like when youre asleep!
Fig. 3-13. Setting the Maximum Cost Per Click.
Fig. 3-12. Keywords can be matched in variety of ways.
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Setting Up an Account with Google49
Fig. 3-15. Setting up your payment options.
Fig. 3-14. Selecting the country or territory of your billing address.
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Setting Up an Account with Google50
When you get more confdent with AdWords and begin larger
volume campaigns, you may decide to start prepaying.
Ater choosing your payment method, youll need to accept the
terms and conditions and enter your credit card details. Congratu-
lations youre ready to start your campaign!
Making Your Campaign Live
Each time you create a new campaign, its a good idea to run
through the ollowing checklist beore you make it live. Some o
the most common mistakes in AdWords campaigns are addressed
here:
1. Did you choose the right currency and time zone or your
account?
2. Does your campaign and ad group have a meaningul,
descriptive name?
3. Did you choose the right target audience and language or
your campaign?
4. Did you uncheck Content network and choose only to run
Search ads?
5. Did you set an appropriate daily budget or your campaign?
6. Does your credit card have a high enough limit to pay or
your campaign?
7. Did you put in the correct landing page or your ad?
There are two ways to see i your campaign is live. The simple,inormal way is to visit the Google domain or your campaigns
target country and search or the keywords you have bid on.
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Setting Up an Account with Google51
The ofcial, more inormative way is to click on your AdWords
accounts Campaign tab and choose Keywords (Fig. 3-16).
Move your mouse over the status icon and youll see the current
keyword status (Fig. 3-17).
Fig. 3-16. The Keywords tab shows what keywords are currently running.
Fig. 3-17. Pop-up help on a particular keyword campaign.
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Setting Up an Account with Google52
Googles system will tell you i your ad appears or a particular
keyword. It also shows you the Quality Score or that keywordand tells you its assessment on your keyword relevance, landing
page quality and landing page load time. I your ad is listed
as not showing, Google will explain some possible reasons
why (Fig. 3-18).
Fig. 3-18. If an ad is not showing, Google will suggest some reasons why.
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Navigating and Monitoring Performance54
Navigating andMonitoring Campaign
Performance
The basic structure o an AdWords account is represented in the
ollowing diagram (Fig. 4-1):
Youll want to create new ad groups or thematically related head-
lines that point to the same landing page. One ad group mightbe or Mountain Bikes, with individual ads or Cannondale
Mountain Bikes and Bianchi Mountain Bikes, both pointing to
www.YourSite.com/MountainBikes. Another ad group might
target Touring Bikes, containing the ads Cannondale Touring
Bikes and Bianchi Touring Bikes, pointing to www.YourSite.com/
TouringBikes.
I you are not sure whether you need to create a new campaign ora new ad group, the ollowing points should help:
Fig. 4-1. Keeping it organized.
AdWords Account
Campaign 2Campaign 1
Ad Group 1 Ad Group 2 Ad Group 3
keywords,ad copy
keywords,ad copy
keywords,ad copy
Ad Group 1 Ad Group 2 Ad Group 3
keywords,ad copy
keywords,ad copy
keywords,ad copy
Ad Group 1 Ad Group 2 Ad Group 3
keywords,ad copy
keywords,ad copy
keywords,ad copy
Campaign 3
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Navigating and Monitoring Performance55
1. You can only change the target market, target language
and budget at the campaign level. I you want to try a newmarket, or set dierent daily budgets or dierent projects,
youll need to set up a new campaign.
2. Always create separate campaigns or search and content.
The two advertising methods work dierently and your ads
will need to be tailored to ft the one you choose.
3. I you are running short-term promotional campaigns, youllneed to create new individual campaigns to more easily
manage cost and duration.
4. I you want to promote dierent services, products or
concepts, you will need separate campaigns.
Next, lets take a closer look at the navigation or an AdWords
campaign. As you might expect, most o the action is in theCampaign tab, where you can check keywords, ads and other
campaign settings.
I you need to make changes, you can add in new keywords,
change existing keywords, and edit ad copy.
Here, you can see how easy it is to add in a new keyword (Fig. 4-2):
This screenshot shows how to add or edit advertisements
(Fig. 4-3):
Fig. 4-2. Adding new keywords to your campaign.
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Navigating and Monitoring Performance56
This screenshot shows how to change your campaign settings(Fig. 4-4):
Fig. 4-4. Change your campaign settings when needed.
Fig. 4-3. Easily add or edit ads in your campaign.
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Navigating and Monitoring Performance57
Creating Another Campaign
I you only have one campaign, you will
see the Create a new campaign button
in the top let corner o the interace
(Fig. 4-5).
Google will present you with several
options once youve clicked on the
Create a new campaign button (Fig.
4-6).
From here, you can easily replicate the settings o your existing
campaigns (Fig. 4-7).
You can check your campaigns perormance at any time by either:
1. Using the Campaign tab.
2. Running a report under the Reporting tab.
Fig. 4-6. New campaign options.
Fig. 4-5. Create a newcampaign by starting
here.
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Navigating and Monitoring Performance58
Using the Campaign Tab
The Campaign tab gives you an overview o your campaigns
perormance.
All o your active campaigns will be displayed here. I you cant fnd
a particular campaign perhaps because it was deleted or has
ended you can click Show All on the right, below the graph.
Fig. 4-8. The selected Graph Options and Timeframe determine the extent
of your graph.
Fig. 4-7. Replicating a previous campaign makes it easy to tweak settings.
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Navigating and Monitoring Performance59
Take note o the timerame you are viewing. To change the time-
rame, edit the dates in the top-right corner o the interace(Fig. 4-8).
Changing Graph Options
To see dierent metrics or change your graph settings, click on
Change Graph Options at the top let o the screen and youll be
given the ollowing options: (Fig. 4-9)
You can choose to view results or one metric over time by clicking
on One Metric.
Fig. 4-9. Graph Options.
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Navigating and Monitoring Performance60
Metrics that oten go together on a two metric graph are:
Impressions & Clicks
Clicks & CTR
Clicks & CPC
Clicks & Conversion
CPC & Avg. Pos. (average position in search results)
Lets revisit the defnitions o the most important metrics or your
AdWords campaigns.
1. Impressions: the number o times your ad is shown.
2. Clicks: the number o times your ads have been clicked.
3. CTR (Click Through Rate): the number o times your ad is
clicked divided by the number o times your ad is shown in
Google search results. Your ads and keywords each have
their own CTRs unique to your campaign perormance.
Keyword CTR is a strong indicator of the relevance of your
keyword to the user and the overall success of the keyword.
CTR is also used to determine your keywords QualityScore. A low CTR may point to poor keyword performance,
indicating a need for ad or keyword optimization. Google.
Since CTR is so important, its useul to know the dierence
between a good and bad CTR. Unortunately, the CTR
standards vary rom niche to niche (i.e. some markets have
audiences that are much less likely to click on ads, or
whatever reason), though as a general rule, more specifckeywords yield higher CTRs, while more generic keywords
get more volume, but yield lower CTRs. For specifc
keywords, CTR can be as high as 810%. Conversely, i
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Navigating and Monitoring Performance61
your keywords are broad, the level o competition is high, or
your bid price is very low, your CTR could plummet to 0.5%.
In general, a campaign that starts with a CTR o 1.52% is
doing fne.
4. Cost: total cost incurred or each campaign.
5. Avg. Pos.: average position. Dont be surprised to see that
you have an average position with a decimal point, like 1.5
or 2.3. I your position is 1.5, this means your ad usually
appears somewhere in the top two positions.
Filter and Views
Filter and views is a powerul tool available in the new AdWords
interace (Fig. 4-10).
Filter and views has the ollowing unctions:
1. Hide/show graphs
2. Customize columns
3. Filter campaigns, ad groups and keywords
4. Segment or hide segmentation
Fig. 4-10. The Filter and views menu.
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Navigating and Monitoring Performance62
Since Hide/show graphs is sel-explanatory, lets look at the
Customize columns unctionality (Fig. 4-11).
Google divides each o these metrics into two groups:
Performance: these metrics reect how your campaign
perorms in Google Search.
Conversions: these metrics are used to help you identiy
the Return On Investment (ROI) o your AdWords campaign.
You can arrange the order o columns by dragging and dropping
within the Preview section. Once you are done, click Save.
The Filter campaigns/ad groups/keywords unction allows you to
get multiple flters at the same time so that you can zoom in ondierent areas o the campaign.
Fig. 4-11. Column customization options.
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Navigating and Monitoring Performance63
Finally, lets talk about segmentation the key to gaining action-
able insights rom your data.
Without segmentation, you could see that there have been fve
thousand clicks in your campaign over the past two months.
Cumulative data like this doesnt allow you to identiy any
meaningul trends. Segmentation allows you to break the data
down by days in the week to understand i there is a pattern.
Maybe the majority o your clicks happen on Mondays and
Tuesdays, suggesting that you should allocate a higher daily
budget to those days.
Ater you have been running your campaign or six months or
so, you can check how dierent months compared against each
other. I you discovered that people searched more actively at the
beginning or the end o the month, you could allocate a higher
budget to that period.
Viewing Reports
The reporting unction is very comprehensive, to the point where it
can seem overwhelming or people just starting out with AdWords.
The best way to begin customizing your reports is to frst gain an
understanding o the dierent report types available to you.
The 10 reports oered in the Reporting tab are extensive, and
beyond the scope o a basic tutorial, but the best report to get
started with is Campaign Performance.
In the Reporting tab, click Create a new report, then select
Campaign Performance. In the Settings section, Under View (Unit
of Time), select Summary; under Date Range, select This Month;and under Campaigns, selectAll Campaigns. You can also view
individual campaigns once youve amiliarized yoursel with the
reporting unction. The same applies or theAdvanced Settings
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Navigating and Monitoring Performance64
(Optional) section. Leave the deaults as-is until you have a specifc
reason to omit certain criteria.
Beore generating a particular report, ask yoursel the ollowing
questions:
1. Can the reports and graphs be generated under the
Campaign tab interace? This section covers: Clicks,
Impressions, Click Through Rate (CTR), Average CPC,
Average CPM, Cost, Average Position, Conversion, Cost
per Conv., Conv. Rate (many-per-click), View-Through Conv.
and more.
I you dont know the dierence between any o these
things like Conversion (many-per-click) and Conversion
(1-per-click) you can customize columns under Filter
and Views, select both metrics to be displayed, then click
on the question mark icon next to the metric you dont
understand. Google will provide a concise explanation o
what it is (Fig. 4-12).
Fig. 4-12. Pop-up explanation of the Conversions (many-per-click) metric.
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Navigating and Monitoring Performance65
2. Ask yoursel so what? three times. I learned this useul
concept rom Avinash Kaushik in his book Web Analytics:An Hour A Day. Kaushik meant that beore looking at
specifc data or running a report, we need to ask ourselves
whether knowing this data will help us get better results.
I no actionable insight can be drawn rom a report, that
report is not worth making.
Lets say you run a report that tells you one o your destina-
tion URLs has more impressions than others. So what?
I your answer is nothing, then move on to something
else. Its easy to get sucked into harvesting interesting but
meaningless data the so what? question can help you
avoid this pitall.
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Return on Investment67
Return on InvestmentRunning AdWords campaigns is a constant balancing act between
your ad spending and the returns you get on that investment. What
are your customer acquisition costs? What is the value o the
actions people take ater they click on your ads versus how much
youve spent to get them to take that action? These are important
metrics to track, otherwise you can be running a loss-making
campaign without even knowing it.
Whatever metrics you use to defne a successul conversion,
tracking your results is essential. I you cant do this with your
current analytics provider, sign up or Google Analytics. Its
designed specifcally to work well with AdWords campaigns. You
can sign up or ree at http://www.google.com/analytics/. I you
use the same account or Analytics that you use or AdWords, your
accounts will be linked automatically. Youll then be able to use
Google Analytics to view campaign statistics at a keyword level,
such as revenue per keyword and cost per sale.
The table below shares some o the more common metrics you will
encounter in Google Analytics.
MetricsNumericValues Formula
Total number o clicks 10,000 click
Average cost per click $0.30 CPC
Conversion rate(Click to Sales)
2.00% = sales / click 100
Total number o sales 200= conversion rate
click
Average basket value $50.00 basket valueTotal revenue $10,000.00
= number o sales average basket value
Proft per sales 50%percentage o basketvalue
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Return on Investment68
Total proft $5,000.00= percent proft per
sales total revenueTotal cost $3,000.00 = CPC click
Return on Investment 67% = (proft cost) / cost
Maximum Cost per Click $0.50 = total proft / click
Conversion rate or onsite conversion rate is measured
by taking the total number o sales or sign-ups divided by
the total number o clicks and multiplying that fgure by 100.
Your conversion rate and your return on investment are
inextricably linked.
Comparing the dierence in ROI between a 1.5%
conversion rate and a 2.5% conversion rate underscores
the signifcance o conversion rate optimization. Even a
seemingly small percentage increase like 1% can result in
a 60% increase in the revenue o your AdWords campaign,
which can mean the dierence between loss and proft.
Your conversion rate is strongly aected by two actors:
how well targeted your click-through visitors are, and
how eectively your landing page converts. Youll need to
examine both o these actors to increase your conversion
rates.
Average basket value: This is how much you make perconversion. This is the second o three ways to increase
the ROI o your campaign (the frst is to increase your
conversion rate, which we just covered. The third is to
increase your total volume o conversions).
Prot per sales: Though you may earn a certain amount
per conversion, how much o this is actually proft, based on
your campaign and other expenses?
Maximum Cost Per Click: This fgure is calculated based
on your total proft divided by the number o clicks. Its the
maximum amount you can aord to pay per click and still
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Return on Investment69
break even. I you ever fnd yoursel with underperorming
ads and you want to increase your CPC to give them moreexposure, make sure you have this Max Cost Per Click value
in mind.
Once youve ound a campaign model youre happy with, monitor
the campaign with Analytics to make sure the reality is matching
up to your earlier predictions.
At least once per week, start plugging in real numbers like total
number o clicks, average CPC, total number o sales and total
sales revenue to calculate your campaigns return on investment.
I you fnd that your initial conversion rate is surprisingly low, that
you have a negative ROI or worse yet, no sales at all dont
panic. First, look at your eCommerce report in Analytics to see
how your individual keywords are perorming. You might fnd thatsome are perorming well, while others may need to be culled
or replaced. You may need to try using more specifc keywords,
tweaking your ad copy, or adding more calls to action in your
ads or example, using the words Buy WordPress Themes
rather than just WordPress Themes.
Now that you are careully tracking your campaign metrics, the
only way or your campaign to go is up. You can constantly fne-tune your keyword list and tweak your ad copy to improve results.
Ideally you will have a high volume o clicks, low average cost per
click, high conversion rates, high average basket value, a high total
number o sales, a high proft margin and, best o all, a high ROI!
A Note on Conversion Tracking
Googles conversion tracking tools can help you measure how
oten visitors to your site perorm the action that you ultimately
want rom them. This might be buying your product, signing up
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Return on Investment70
or your newsletter, or commissioning your services. Conversion
tracking is ree and integrated with AdWords. I tracked properly,you should know which campaign keywords drive conversions and
how much each conversion costs you.
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The Google Content Network: FAQ72
The Google ContentNetwork: Frequently
Asked Questions
We conduct web searches many times a day, but we want to
spend as little time as possible using search engines. Theyre a
means to an end: fnding exactly what were looking or.
To provide options outside o search results, Google has partnered
with hundreds o thousands o websites to serve ads on behal o
advertisers. This is Googles Content Network: one o the biggest
ad networks in the world.
This section answers a number o requently asked questions
about Googles Content Network.
Why do other websites need to partner with Google?
Which websites are part o Googles Content Network?
How can I put my ads on these sites?
How much does it cost to advertise on the Network?
How do I monitor my campaigns perormance?
Can I stop my campaign at any time?
Can I use Flash banners and other rich media types as
well as text ads?
Lets go through each o these questions.
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The Google Content Network: FAQ73
Why do other sites partner with Google?
For revenue sharing vis-a-vis Googles AdSense program. Web-
sites that partner with Google and become part o the Network
are called publishers. Publishers make a commission every time
a Google ad on their site is clicked. Google claims the remaining
share o the revenue.
Which sites are in the Google Content Network?
The best way to answer this question is to use Googles Ad Planner.
Go to http://www.google.com/adplanner/, complete the sign-up
process, and log in. Youll be greeted with the interace shown in
this screenshot (Fig. 6-1). Select Search by audience, add your
target territory, then go to Filter. UnderAd item select In Google
Content Networkand click OK. Youll see all the sites that are
under Googles Content Network in your chosen territory (Fig. 6-2).
Googles Ad Planner is a powerul tool. Experiment and see what
you can learn rom it.
Fig. 6-1. The Google Ad Planner interface.
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The Google Content Network: FAQ74
How can I put my ads on these sites?
You can get your ads on Google Content Network sites by settingup placement targeting campaigns in Googles AdWords interace
rather than using a keyword targeted campaign.
However, the steps are the same as those or creating a campaign,
except when you choose where to display your ads. Instead o
selecting Google Search or Search Partners, you will choose
Content Network(Fig. 6-3).
Fig. 6-2. Search by Audience in the Google Content Network.
Fig. 6-3. Get your ads on the Google Content Network.
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The Google Content Network: FAQ75
Its wise to set up search campaigns and placement campaigns
separately. In the long-run, this will give you greater exibility toadd, remove or customize your dierent campaigns.
How much does it cost to advertise on the
Network?
You can decide how much you want to pay or your Content
Network campaign and the metric you wish to use: impressionsor clicks. You have the ability to choose the maximum Cost Per
Thousand Impressions (CPM) or Cost Per Click (CPC) you want to
pay. This is a real-time auction system, so i your bidding price is
too low your ads may not be displayed at all. As with most auction
markets, prices are determined by supply and demand.
How do I monitor my campaigns performance?
A placement campaign, i you set it up right, has its own campaign
name and you can view the statistics the same way you would with
a keyword campaign. But remember: you cant interpret the data in
exactly the same way.
Can I stop my campaign?
Yes. You can pause and restart your campaigns at any time.
Can I use rich media ads?
You can also use any common rich media ormat, such as Flash
ads, image ads and video ads.
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AdWords: FAQ77
AdWords: FrequentlyAsked Questions
Though some o these questions have been answered previously,
this section will help you review what youve learned so ar.
Can I purchase a higher placement for my
search ads?
No, you cant. Googles ormula is the only actor that determines
how dierent advertisements will rank or the same keyword.
Ad rank = CPC Quality Score.
I your ad appears higher than other ads, it means the product o
your bid CPC multiplied by your landing pages Quality Score ishigher than the ad below it. However, you cant be sure o higher
placement all o the time or all your keywords, even i you bid with
a very high CPC.
How can I get my ads to display above search
results?
Your Quality Score and bid price are the only deciding actors in
ad placement. Having your ad appear above the highest ranking
organic search result yields bigger CTRs. Because o this, Google
wants to be sure that these ads are highly relevant to the search
query (in other words, that they have a high Quality Score). Google
doesnt want to compromise the very reason people use their
service: to fnd accurately what theyre looking or.
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AdWords: FAQ78
I chose postpay for payment. Can I change to
prepay?
Not at this time, though you can change to payment via credit card
or direct debit or postpay, and credit card or bank transer or
prepay.
How does Google decide the cost per click I will
pay?
Google runs its Ad Ranking Formula to determine the Cost Per
Click every time a query is searched. This is how it works. Lets
say Advertiser A and B both bid or the keyword phrase best hotel
package in Maldives. For this keyword, Advertiser A has a Quality
Score o 5 and bid price o $2.00. Advertiser B has a Quality Score
o 8 and a bid price $1.60.
Based on the ad ranking ormula:
Ad ranking A = 5 $2.00 = 10
Ad ranking B = 8 $1.60 = 12.8
Since 12.8 is greater than 10, Advertiser B will rank higher than
Advertiser A.
The CPC or Advertiser B is actually lower than $1.60. Google
calculates the minimum CPC Advertiser B has to pay in order to
outrank Advertiser A by one cent. I we take the ad ranking or A
(10) divided by Advertiser Bs Quality Score (8), we get $1.25.
Advertiser B will pay one cent higher than $1.25. This means $1.26
instead o $1.60.
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AdWords: FAQ79
Why do my ads only appear intermittently?
Based on your daily budget, the popularity o your keyword list and
volume o searches, Google will display your ads intermittently to
ensure the total cost o clicks wont exceed your specifed value.
Technically, your daily costs can be up to 120% o the daily budget
you set, but Google will make sure that you wont be billed more
than your monthly budget or any 30 day period.
In most cases when you search or one o your keywords andyour ad doesnt show up, it means that your budget or the day
is running out. You can check your account statistics to see how
much you have spent on any given day.
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Pre-launch Checklist81
Pre-launch ChecklistBeore you launch your newest AdWords campaign, make sure to
run through this checklist o essential campaign elements.
Meaningful Campaign and Group Names
Give your campaigns and ad groups meaningul names. Instead o
generic identifers like Campaign #1, use terms that correspond
to the unique aspect o your oer, like Dozen Roses, or 20%
Discount. This will help you to understand at a glance which
campaign or ad group you are looking at.
Separate Campaigns for Google Search and
Google Content
Whenever you set up a new campaign, Content Network is on
by deault. Check your campaign settings to see i you have
accidentally activated a Content Network campaign by mistake.
Correct Target Market and Language Settings
When copying the settings o a previous campaign to create a new
one, your previous target market will be carried over. Make sure to
check whether you need to update your target market or the new
campaign.
Correct Account Timezone
Once you choose a time zone you cant change it. Your time zone
will aect everything rom the accounts date, month and year, toreporting and the billing cycle.
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Pre-launch Checklist82
Account Currency
Make sure that you choose the currency you want to use to pay
Google. Its a good idea to use the same currency as your credit
card or bank account to avoid dealing with exchange rates.
All AdWords prices, such as Cost Per Click, will be listed in your
selected currency.
Daily Budget and End Date
Setting a daily budget and end date will help you keep control o
your AdWords campaigns. By deault new AdWords campaigns
are set to run indefnitely, so youll need to speciy an appropriate
end date. I youre unsure o when you need your campaign to end,
try setting a date 30 days rom the start time.
I youre not sure what your daily budget should be, ocus on the
maximum amount you are willing to pay each month and divide
the fgure by the number o days in the month. But remember: your
daily budget will aect how requently your ads appear and how
much trafc you get. For example, i you set your daily budget at
$10/day and the estimated CPC is $0.30, you can expect to receive
approximately 33 clicks per day or about 1,000 clicks per month.
Other Campaign Settings
Show Relevant Addresses With Your Ads
This option allows you to display additional inormation about
your physical address within your AdWords ad. This is not
recommended unless you want people to visit a physical store
location.
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Pre-launch Checklist83
Demographics
This option is only available or Googles Content Network and in
selected countries. Google allows you to select who will see your
ads based on actors like gender, education level, income level,
and so on.
Position Preference
This option allows you to choose the position range in which your
ads will appear. I your ad position is out o the range you speciy,
your ad wont show. Beginning AdWords users should