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    Rockablepress.com

    Envato.com

    Rockable Press 2011

    All rights reserved. No part of this publication may be

    reproduced or redistributed in any form without

    the prior written permission of the publishers.

    http://rockablepress.com/http://envato.com/http://envato.com/http://rockablepress.com/
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    Table of Contents3

    Contents

    Introduction 7

    What to Expect from This Book 7

    Why Buy the Cow When You Can Get the Milk for Free? 8

    Get on the First Page of Google in Minutes 11

    What is Google AdWords? 12How Does it Work? 13

    The Functionality 13

    Search Engine Marketing 13

    What Can AdWords Do for Me? 14

    Pricing 15

    Keyword Research 17

    Example One: ThemeForest 17

    Step 1: What is Your Audience Searching For? 18

    Step 2: List Potential Keywords 19

    Step 3: Build Up Your Keyword List 20

    Step 4: Add and Download a List of Keywords

    You Want to Use 24

    Step 5: Checking Out the Competition 26

    Example Two: ActiveDen 26

    Step 1: What is Your Audience Searching For? 26Step 2: List Potential Keywords 26

    Step 3: Build Up Your Keyword List 26

    Step 4: Add Your List of Keywords 28

    Step 5: Checking Out the Competition 29

    Generic vs. Specic Keywords and Search Terms 29

    Setting Up an Account with Google 32

    Sign up to Google AdWords 32Signing in to Your AdWords Account 33

    Creating Your First Campaign 34

    Campaign Settings 34

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    Table of Contents4

    Ad Copy 37

    Making Your Ad Bold 40Googles Ad Ranking Formula 41

    Understanding Quality Score 44

    A Note on Your Landing Page 47

    Select Keywords 47

    Billing 48

    Making Your Campaign Live 50

    Navigating and Monitoring CampaignPerformance 54

    Creating Another Campaign 57

    Using the Campaign Tab 58

    Changing Graph Options 59

    Filter and Views 61

    Viewing Reports 63

    Return on Investment 67

    A Note on Conversion Tracking 69

    The Google Content Network: Frequently

    Asked Questions 72

    Why do other sites partner with Google? 73

    Which sites are in the Google Content Network? 73

    How can I put my ads on these sites? 74

    How much does it cost to advertise on the Network? 75

    How do I monitor my campaigns performance? 75

    Can I stop my campaign? 75

    Can I use rich media ads? 75

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    Table of Contents5

    AdWords: Frequently Asked Questions 77

    Can I purchase a higher placement for my search ads? 77

    How can I get my ads to display above search results? 77

    I chose postpay for payment. Can I change to prepay? 78

    How does Google decide the cost per click I will pay? 78

    Why do my ads only appear intermittently? 79

    Pre-launch Checklist 81

    Meaningful Campaign and Group Names 81Separate Campaigns for Google Search and Google Content 81

    Correct Target Market and Language Settings 81

    Correct Account Timezone 81

    Account Currency 82

    Daily Budget and End Date 82

    Other Campaign Settings 82

    Show Relevant Addresses With Your Ads 82

    Demographics 83

    Position Preference 83Ad Rotation 83

    Frequency Capping 83

    Appendix A: The Google AdWords Editor 85

    Appendix B: Further Reading 86

    About The Author 87

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    NTRODUCTION

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    Introduction7

    What to Expect from This Book

    There are two ways to get search trafc rom Google. The frst is

    to publish web content compelling enough or other sites on the

    internet to point readers to it through the use o hyperlinks. The

    more hyperlinks your content receives, especially i those links

    contain the words and phrases typed into Google by searchers,

    the higher your content ranks in the Google search results,

    increasing your trafc in proportion.

    The second, aster way to bring in search trafc is to buy it. By

    paying or Sponsored Results (ads) that display both above and to

    the right o the 10 natural search results on a Google page, you

    can bypass weeks or months o attempts to get your site to the top

    o Google. You can actually bid or search queries that people type

    into Google anything rom yoga dvd to how to get out o debt

    to divorce attorney melbourne.

    These search queries are generically reerred to askeywords, and

    some keywords are more attractive to advertisers than others due

    to the number o times theyre searched, or by how likely they are

    to result in click-throughs to the advertisers websites. Keywords

    purchased rom Google to trigger ads in Google Search Engine

    Results Pages (SERPs) or on websites using the Google AdSense

    program are calledAdWords.

    This book will help those o you who are completely new to Google

    AdWords, to set up simple, water-tight campaigns to promote your

    own blogs, websites or businesses. Youll get a comprehensive

    introduction to AdWords, and a thorough walk-through o how it

    works. Youll learn all the ins and outs o setting up an account,

    getting it live, and reporting on your campaigns.

    Introduction

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    Introduction8

    Why Buy the Cow When You Can

    Get the Milk for Free?

    Each page in Google contains 10 web page listings that achieved

    their positions by the frst method o getting Google trafc. These

    listings are called organic results, since their positioning is the

    result o Googles PageRank algorithm, and not purchased

    placement. The top listings are ostensibly the best or most relevant

    results or your search query, so publishing great content shouldobviate the need or spending on AdWords at least in theory.

    Since Google AdWords costs money, lets frst address a valid

    question: Why you would pay Google money to drive trafc to your

    site when you can get ree trafc rom Google by just having a

    site out there live on the Internet, and letting people fnd it through

    natural organic search at no cost to you?

    Its a question many have asked, and its a good one. Organic

    search trafc is important or your site, but relying only on trafc

    rom organic search is putting all o your eggs in one basket, and

    can oten take some time. Using Google AdWords is a reliable and

    measurable way you can source customers you can rely on.

    There are other reasons. Statistically, the #1 result in Google ora particular keyword gets 42% o the total search trafc or that

    keyword the highest percentage you can achieve in the organic

    results. So even i your page is #1 in Google, you can augment

    your search trafc percentage by purchasing a sponsored result,

    giving you an additional opportunity to reach the 58% o searchers

    who dont click on your #1 result.

    Furthermore, Google ads not only appear in search result pages,but on millions o websites using AdSense sites collectively

    known as the Google Content Network.AdSense is the ip side

    o AdWords: advertisers bid on AdWords, and the revenue rom

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    Introduction9

    AdWords spending is split between Google and the websites in the

    Content Network. Even i you were to get top search listings or allo your keywords, topically related websites are powerul trafc

    sources that you should consider leveraging with AdWords.

    This book will help you understand the search behavior o your

    target market or audience. For example, what do people search

    or most oten in your market? Does your site already rank well or

    certain queries? Is there a relevant query you arent yet targeting,

    but should be?

    I your website doesnt appear on the frst page o search results

    or queries you want to target, then you cant expect to get real,

    worthwhile trafc rom search engines. According to a study rom

    iCrossing published in 2010, 95.3% o Google search trafc comes

    rom the frst page. Clearly, the frst page o results is where you

    want to be, and not only the frst page but preerably at the top othe frst page. I you arent there, and most o us arent there yet,

    then Google AdWords may be the right solution or you.

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    Get on the First Page of Google in Minutes11

    Get on the First Page ofGoogle in Minutes

    A common strategy or bringing more search trafc to a website is

    to use Search Engine Optimization (SEO), the practice o making

    your websites content more appealing to search engines or higher

    rankings.

    Unortunately, SEO is not easy to implement, especially i you are

    new to the game. It takes time or your SEO work to be eective.

    Many say three to six months is the standard waiting time beore

    you begin seeing results or competitive search terms. I youre

    targeting keywords many other people are competing or, expect

    the going to be tough. The more valuable the keywords you target,

    the harder it is to get your site on the frst page o results. Everyone

    else has heard the same statistics, and everyone else wants to be

    there too.

    Waiting or weeks or months or certain keywords to reach the frst

    page o Google can be a serious liability i your keywords havent

    been tested in the marketplace. Some keywords get high search

    volume, but dont convert well, meaning that some lookups are

    primarily or ree inormation rather than something to purchase:e.g. weight loss tips vs. weight loss system. You might fnd that

    weight loss tips gets ar more searches to your landing page, but

    that a much higher percentage o visitors rom weight loss system

    search trafc actually click on your Buy button.

    Google AdWords oers a quick and relatively easy way to boost

    your targeted trafc. Compared to SEO, it produces results

    quickly. You can test conversion rates on dierent keywords,headlines and subtitles in one or two weeks sometimes in a

    matter o days.

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    Get on the First Page of Google in Minutes12

    Google AdWords is

    often referred to as SEM

    (Search Engine Marketing),PPC (Pay Per Click) or

    CPC (Cost Per Click)

    advertising.

    What is Google AdWords?

    Google AdWords is a consolidated advertising platorm that allows

    advertisers to reach their target audience in over 150 countries

    using English or local languages. The platorm was originally

    created to serve text ads on Google Search results pages under

    the Sponsored Links section only (Fig. 1-1).

    Over time Google AdWords began to allow advertisers to alsopurchase ads across the Google Content Network. The network

    is made up o millions o sites and

    reaches approximately 75% o global

    internet users.

    This Pay Per Clickormat, where

    advertisers pay or each click-through

    Google generates or them, has

    expanded to cover image ads, ash

    banners and video ads.

    Fig. 1-1. This screenshot shows some examples of AdWords in the wild.

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    Get on the First Page of Google in Minutes13

    How Does it Work?

    The FunctionalityGoogle makes it easy to start using AdWords. Choose some

    keywords you like, write an ad, defne your target audience and

    youre ready to roll. Every time someone does a Google search

    using your keywords, your ad appears in the Sponsored Links

    section beside their search results.

    The concept is simple, but that doesnt mean creating a successulAdWords campaign is easy. It takes eort and careul planning to

    help your AdWords campaign reach its ull potential.

    Search Engine Marketing

    The end goal o search engine optimization is to push sites to

    the top o the organic results in search engines. Search engine

    marketing (SEM) expands on this concept, encompassing not only

    organic search listings, but sponsored listings as well.

    Fig. 1-2. An example of a banner ad.

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    Get on the First Page of Google in Minutes14

    There are thousands o search engines in operation, rom Google,

    to Baidu (China), to Naver (Korea), to Yahoo, to Bing. They all haveone thing in common: people use them

    to fnd what theyre looking or.

    Because o this, SEM is a unique

    marketing strategy because consumers

    are already looking or the product

    or service right at the moment your

    ad is shown to them. While most

    advertising is interruptive, trying to

    grab the audiences attention whether

    they want to give it or not, search

    engine marketing connects products

    and services with the people who are

    actually looking or them.

    What Can AdWords Do for Me?

    Lets talk about the main benefts o using Google AdWords.

    You reach the right audience. By selecting the right

    keywords, you can capture searchers who are already

    looking or a product or service like yours. For example, asearcher looking or a website template will probably search

    or HTML template or CSS template.

    You promote the right message. By using a headline

    and two lines o descriptive text in your ad copy, you have

    the opportunity to communicate the main benefts o your

    website, service or product, to potential customers beore

    theyve even visited your site.

    You only pay for engagement. You only need to pay i

    someone clicks on your ad, but your ad will still be displayed

    on search results regardless.

    Google AdWords

    (or Search Engine

    Marketing in general)

    is effective because it

    helps advertisers reach

    interested audience at the

    precise moment that they

    indicate their need.

    We often refer to this as

    the magic moment.

    http://www.google.com/http://www.baidu.com/http://www.naver.com/http://www.yahoo.com/http://www.bing.com/http://www.bing.com/http://www.yahoo.com/http://www.naver.com/http://www.baidu.com/http://www.google.com/
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    Get on the First Page of Google in Minutes15

    Campaigns are easy to start and manage. Anyone with a

    website and a credit card can have their ads live on Googlein 15 minutes. You can stop campaigns whenever you like

    and make changes and tweaks easily.

    Pricing

    Text ads are charged on a Pay Per Click(PPC) basis. This means

    that every time someone clicks on your ad, you have to pay a set

    amount to Google. This ranges rom $0.02 to over $100 per click,

    depending on your chosen keywords. Youll always know what

    your cost per click(CPC) will be beore you launch your campaign.

    Googles PPC advertising has been enormously successul,

    unortunately meaning that the CPC o many popular keywords

    has skyrocketed over the last ew years.

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    Keyword Research17

    Keyword ResearchThe keywords you choose to target will determine who sees your

    ad. You need to pick keywords that are already being used by

    your target audience to look or websites, products or services like

    yours. This may sound a little like mind reading, but its not as hard

    as you think.

    First, lets quickly go through the fve key steps to picking the bestkeywords or your campaign:

    1. I someone was using Google to look or your kind o

    website, product or service, what would they type into the

    search box?

    2. What other searches could someone plausibly use? Each

    search, such as low ares, cheap tickets or discounttravel is a keyword. List potential keywords to describe

    your product.

    3. Use the Google AdWords Keyword Tool to generate

    additional related keywords rom your initial keyword list.

    Well walk through the Keyword Tool in-depth very soon.

    4. Add and download the list o keywords that you want to use.

    5. Scout your competition.

    In order to better understand the steps involved in creating a

    campaign, lets go through a couple o examples.

    Example One: ThemeForestOur frst example is ThemeForest, an online marketplace or

    website themes. The themes are much cheaper than a unique

    web design and are ideal or website owners who dont have the

    http://www.themeforest.net/http://www.themeforest.net/
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    Keyword Research18

    time to create a design or their site, or the money to hire someone

    to do it or them. Aside rom theme buyers, the site also tries toattract theme creators to sell their theme fles in the ThemeForest

    marketplace. In this example well set up a campaign to attract

    buyers o themes.

    Step 1: What is Your Audience Searching For?

    Were hoping to attract people who want to buy website themes

    in particular, WordPress themes, Joomla themes and Drupalthemes. These are only the most basic keywords that a searcher

    might type into Google, but theyre a good starting point or urther

    brainstorming.

    Fig. 2-1. ThemeForest.net

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    Keyword Research19

    Step 2: List Potential Keywords

    Next, begin listing keywords that describe your product and are

    likely to appeal to your target audience. Think o as many as you

    can, but i youre having trouble, three or four dierent keywords

    or phrases should be enough to get started with.

    Our target market is most likely to be searching or the specifc

    type o theme they want to fnd. Our example list o search phrases

    looks like this:

    html template

    wordpress theme

    joomla theme

    drupal theme

    Note that plural versions o the above search phrases are key-

    words in their own right. There are many keywords whose plural

    version has a much higher or lower monthly search volume

    than the singular version. At the time o this writing, the Google

    AdWords Keyword Tool reports that html template receives

    14,800 exact match searches per month (exact match means

    that only the keyword was typed into Google, with no additionalwords or characters), while html templates receives 27,100

    searches per month. Never take small dierences between

    keywords or granted. Consider the context: since searchers are

    looking or a selection o themes and templates, it would make

    sense or the plural versions to get more searches.

    Now, defne the objective o your Google AdWords campaign. In

    this case, it is to attract potential buyers who are looking or cheap,high-quality website themes and templates. I your main goal was

    to sell WordPress themes youd need to tweak your keywords

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    Keyword Research20

    accordingly. Your keyword choices should always be guided by

    your campaign goals. Lets make our list more specifc:

    cheap html templates

    premium wordpress themes

    premium joomla templates

    best drupal themes

    Were trying to make educated guesses about how searchers

    would most likely express their intent. One hypothesis is that

    people are more likely to enter premium wordpress themes into

    Google than high-quality wordpress themes.

    Step 3: Build Up Your Keyword List

    Were not search engines, so it can be tough to guess at the many

    hundreds o dierent search terms a person could use when

    looking or something like your product. Fortunately, Google has

    created their excellent Keyword Tool to help us. You can access

    it at https://adwords.google.com/select/KeywordToolExternal .

    Note that the deault language setting and location in the Keyword

    Tool is English and United States. You can change these deault

    settings by expanding the advanced options directly above the

    Search button. Click the + sign to the let oAdvanced options to

    reveal these options (Fig. 2-2).

    Change the language setting i your audience speaks more than

    one language. To select multiple languages or countries, hold

    down Ctrl or Cmd as you click (Fig. 2-3).

    One quick way to generate a list o relevant keywords is to enter

    the URL o your closest competitors site into the Website feld.

    While this can provide you with some good keywords, theyre not

    https://adwords.google.com/select/KeywordToolExternalhttps://adwords.google.com/select/KeywordToolExternal
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    Keyword Research21

    necessarily the ones being used to capture search trafc in the

    sites AdWords campaign. The competitors ads might use more

    unique keywords than the ones that appear on the site. In act, the

    keywords used to trigger the ads might not even appear in the ads

    themselves. The competitor might bid on the search phrase bestwordpress themes while displaying premium wordpress themes

    in the ad copy.

    Fig. 2-2. Your default language setting.

    Fig. 2-3. Changing the default language setting.

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    Keyword Research22

    The more commonly used method or generating an extensive

    list o keywords is to enter your initial keywords into the Word orphrase feld, then click Search (Fig. 2-4).

    This book will only use this more common method. Lets say you

    want to see what the search volume is like or keywords related

    to cheap html templates and premium wordpress themes.

    The screenshot below is an example o the results youll get ater

    clicking Search (Fig. 2-5).

    The search results provide us with a wealth o useul inormation:

    The frst column lists suggested keywords. They are sorted

    by relevance to the keywords you type in.

    The next column indicates advertiser competition, i.e. the

    amount o bidding activity, in relative values or Australia(your target market).

    The third column shows an estimate o how many Australia-

    based searches have been carried out or each term.

    Fig. 2-4. Entering keywords to check their popularity.

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    Keyword Research23

    The ourth column is an estimate o the global monthly

    search volume or all countries and languages.

    You can sort the data based on a particular column by clicking on

    the columns header the frst click will sort in descending order,

    the second click will switch it to ascending order. You can also sort

    by clicking the button to the right o the Sorted bycaption, which

    is necessary to return to sorting by Relevance (or which theres

    no column header). The question mark icon next to each column

    header contains an explanation rom Google about what that

    particular column means. In our case, the result shows that thereare a lot o people searching or website templates in Australia and

    the competition among advertisers is ferce.

    One useul column to add thats not visible by deault is the

    Estimated Avg. CPC. Select this by clicking the Columns button,

    above and to the right o the headers, then selecting the Estimated

    Avg. CPC checkbox ollowed by the Save button. The Cost Per

    Click not only tells you what you can expect to pay to advertise on

    a particular keyword, but also signifes how valuable it is to other

    advertisers. In this niche o website themes and templates, you

    Fig. 2-5. Keyword popularity results table.

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    Keyword Research24

    should pay closer attention to the keywords with a CPC higher

    than $0.05, since theyre more likely to have commercial intent.

    I you see any keywords you like, clickAdd. The keyword will

    appear on the ar right column under Selected Keywords (Fig. 2-6).

    I you add any keywords by accident, click Remove next to the

    keyword and it will disappear rom the selected list.

    Step 4: Add and Download a List of Keywords

    You Want to Use

    Ater adding in all the keywords

    you have or html template

    or website template, click

    Download All to save the

    results as text, CSV (or Excel)

    or plain CSV (comma separated

    values) ormat (Fig. 2-7).

    Though the demand or website

    templates is huge in Australia,

    the competition or this phrase is

    ferce. Researching more specifc

    Fig. 2-6. Googles suggestions for alternate keywords appears to the right.

    Fig. 2-7. Download the list in

    one of several formats.

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    Keyword Research25

    keywords can help you fnd choices

    which better target trafc and have lesscompetition. In our case, we should

    do a keyword analysis or premium

    wordpress themes, premium joomla

    themes and best drupal themes to

    see how their trafc and competition

    compares. Lets ocus on Drupal

    themes and templates or the moment.

    The phrases drupal theme and

    drupal template yield the ollowing

    results (Fig. 2-8): while the search

    volume is substantially reduced, so is

    the level o competition. Searching or

    more specifc keywords is a great way

    to fnd new phrases or your campaign.

    Its important that you

    download the selected

    keyword list after youre

    done with each keyword

    topic, rather than trying

    different keyword ideas

    and lumping everything

    into one big list of key-words. If you dont do this,

    it will be tricky to separate

    these mixed keywords

    into dif ferent ad groups

    later on.

    Fig. 2-8. Keyword results.

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    Keyword Research26

    Ater you have completed your analysis o local trafc (in this case,

    rom Australia), you can move on to investigating your second orthird regional market.

    Step 5: Checking Out the Competition

    TheAdvertiser Competition column doesnt tell you much. It wont

    help you to fnd out who is advertising and what ads they are

    running. For this reason, its important to run your own Google

    search or your keywords and inspect the results. The results that

    appear under the Ads heading are your competitors.

    Example Two: ActiveDen

    Step 1: What is Your Audience Searching For?

    Like ThemeForest,ActiveDen is an Envato Marketplace (Fig. 2-9).

    People use it to buy and sell royalty-ree Adobe Flash and Flex

    fles. The site is home to a bustling community o Flash designers

    and developers and has the largest Flash library on the web. In this

    scenario, we want to market the site to people in Singapore. Well

    assume that the most likely search queries wont dier much rom

    country to country: ash templates, ash fles and ex fles.

    Step 2: List Potential Keywords

    Think o a ew more specifc keywords: ash template library,

    proessional ash templates, ash components, and maybe

    ex code.

    Step 3: Build Up Your Keyword List

    Using the Google Keyword Tool again, we type in ash templates

    to search or related keyword ideas. I your search volume is too

    http://www.activeden.net/http://www.activeden.net/
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    Keyword Research27

    low, try broadening the search term. I the competition is too high,

    try getting more specifc. As a general rule, broad terms go with

    high trafc and specifc terms go with low competition (but usuallylower trafc as well).

    Unlike our last case study, wed select Chinese (Simplied) and

    Chinese (Traditional), as well as English under Languages. Our

    keywords and advertising will only be in English, but keep in mind

    that the languages we add here reer to the language being used

    by the searchers browser sotware. We want our English language

    ad to be shown even i the searchers browser sotware languageis set to Chinese.

    Fig. 2-9. ActiveDen.net

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    Keyword Research28

    Looking at the results (Fig. 2-10), not all the keywords are relevant,

    so well have to pick and choose careully. For example, we dontwant to attract people looking or ree ash templates because

    theyre unlikely to purchase the paid templates we have on oer.

    Step 4: Add Your List of Keywords

    Keyword analysis should be done careully, thoughtully and

    accurately, but you can always go back and do another keyword

    analysis again whenever you want nothing is set in stone. Dont

    ocus too much on perection. Your goal is to fnd keywords

    you can get started with. You can (and should) refne your list o

    keywords later on.

    Fig. 2-10. Related keyword search.

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    Keyword Research29

    Step 5: Checking Out the

    Competition

    For the ActiveDen example, wed

    search or terms like ash templates

    and see who is advertising in the Ads

    section o search results.

    Generic vs. SpecificKeywords and

    Search Terms

    The Keyword Tool can provide you with so many good keyword

    choices that it can be overwhelming. Here well talk a little bit

    about how to select a good mix o keywords.

    The purpose o keyword research is to identiy the search queries

    your target audience is using to fnd products and services like

    yours. These keywords can be either generic or specic.

    Generic keyword terms, like website templates or blog themes,

    are very broad. These examples could reer to anything rom an

    eCommerce theme to a blog layout. The more generic a keyword,the more search volume it has.

    Specifc keyword terms like premium drupal themes clearly

    demonstrate the intention o searchers. But because there are

    ewer people who want premium drupal templates than those

    who want website templates, search volume and competition

    is lower.

    A well-ormulated keyword list will contain a mix o generic and

    specifc keywords. Specifc keywords are important because your

    click-through rate will be higher (i your website is well-matched

    Dont ignore keywords

    that come back with Not

    enough data to estimate

    search volume. This

    often means the term is

    very specic and could

    be perfectly targeted to

    your site.

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    Keyword Research30

    with the keyword) and, because o this, Google is more likely to

    give your ad prominence in search results.

    The drawback with specifc keywords is that you may not get the

    search volume that you need or a successul campaign because

    people with a general interest may not know the specifc keyword

    that perectly describes your website or product. A novice is

    more likely to look or website templates rather than drupal

    themes, and probably wouldnt understand the benefts o typing

    in premium drupal themes. What people type in isnt necessarily

    what they want in terms o how they search or it. Thats why

    combining specifc keywords with generic keywords is a sound

    strategy. Generic keywords give you access to a higher search

    volume, though your click-through ratio on generic keywords may

    be lower.

    In some industries, like travel, consumer electronics and fnance(rom banking to insurance), advertiser competition can be extreme.

    The best practice is to start with very specifc keywords in these

    industries. Click-throughs can be expensive when competition is

    ferce, so you want to make sure your ads are only reaching your

    target audience, and that your budget isnt burnt up too quickly.

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    Setting Up an Account with Google32

    Setting Up an Accountwith Google

    Sign up to Google AdWords

    The site is located at http://adwords.google.com/. Follow the sign-

    up process by clicking Start Now (Fig. 3-1).

    1. Create a new Google Account or use an existing account.

    2. Select your time zone and country. Please choose careully

    because you cant change the time zone or the currency

    o your account later. The selected time zone will be used

    or your account reporting and billing. You will be making

    payments in your selected currency.

    Once you are done, youll see something like this (Fig. 3-2):

    Fig. 3-1. Where to start.

    http://adwords.google.com/http://adwords.google.com/
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    Setting Up an Account with Google33

    Signing in to Your AdWords

    Account

    Take a ew minutes to watch the tutorial video, Getting Startedwith Google AdWords (Fig. 3-3). Its a useul introduction to the

    interace.

    Fig. 3-2. Dialog after creating an AdWords account.

    Fig. 3-3. The AdWords video tutorial.

    http://www.youtube.com/watch?v=tx2L6EGa9DYhttp://www.youtube.com/watch?v=tx2L6EGa9DYhttp://www.youtube.com/watch?v=tx2L6EGa9DYhttp://www.youtube.com/watch?v=tx2L6EGa9DY
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    Setting Up an Account with Google34

    Creating Your First Campaign

    Once you are ready to create your frst campaign, proceed by

    clicking on you guessed it Create your rst campaign (Fig. 3-4).

    Campaign Settings

    Beore you go on to the next step youll need to take care o a ew

    things.

    1. Be as descriptive as possible or your campaign name.

    You could, or example, use your main keyword topic as

    the name o your campaign. I you advertise in multiple

    countries, you could also include the country code in the

    campaign name, such as AU, SG, US or UK.

    Fig. 3-4. Ad campaign settings step.

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    Setting Up an Account with Google35

    Under Location, Languages and Demographics:

    2. Select the targeted country or countries by clicking Select

    one or more other locations. Next, select your chosen

    languages or the campaign.

    3. Networks, devices, and extensions. Its important to

    choose the Network careully because you dont want to

    mix Content Network and Search Network. As described

    earlier, the Content Network displays ads on Googlespartner websites. The Search Network displays them in

    the Google search results pages. Uncheck the Content

    Network option (Fig. 3-5).

    I you choose Devices, make sure to test out your actual

    website on an iPhone or another smartphone beore opting

    to display ads in mobile browsers.

    4. Bidding and budget. Even i this is the frst time youve

    used AdWords, choose manual bidding or clicks to giveyoursel a greater level o control over the campaign

    (Fig. 3-6). Knowing your cost per click ahead o time will

    allow you to determine whether or not your campaign is

    Fig. 3-5. Specifying your network.

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    Setting Up an Account with Google36

    potentially proftably, given the price point o your product

    or service. Allowing AdWords to automatically bid to

    maximize your clicks can lower your return on investment.

    To work out your daily budget, take the amount you are

    willing to spend per month and divide it by 30.

    I you are not sure how much your daily budget should be,

    put in a low fgure. Be sae in the knowledge that you can

    revise it upwards later.

    Under Position preference, delivery method (advanced),

    dont change anything or now. Its not recommended to

    alter these settings until you are extremely amiliar with how

    Google AdWords works.

    UnderAdvanced Settings:

    5. Start date/End date: Its very important to set an end date

    because i you dont your ads will run indefnitely or until

    you max out your credit card!

    6. Ad scheduling: leave it set to Show ads all days and hours.

    (Fig. 3-7)

    7. Ad delivery: Ad rotation, frequency capping. Leave thesesettings at deault.

    Click Save and continue, then click Create ad and keywords.

    Fig. 3-6. Setting your budget.

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    Setting Up an Account with Google37

    Ad Copy

    Though we have the ability to create image ads, lets stick to text

    or now. Each text ad has our available lines:

    1. Headline: maximum o 25 characters including spaces.

    2. Description line 1: maximum o 35 characters includingspaces.

    3. Description line 2: maximum o 35 characters including

    spaces.

    4. Display URL: maximum o 35 characters.

    Destination URL specifes the page you want people to be taken to

    when they click on your ad.

    Though there are plenty o dierent ways to create a good text ad,

    common sense suggests that the ad should:

    1. Be specifc and relevant to search queries and the content

    o your landing page. For example, i someone searches

    or ree ash templates they are unlikely to click an ad or$49 Flash Components.

    2. Clearly and concisely explain unique selling points. What

    makes your product, service or website dierent rom all

    Fig. 3-7. Setting your ad scheduling options.

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    Setting Up an Account with Google38

    its competitors? Maybe its your

    super-ast delivery, high quality,rock-bottom prices, or your

    100% money-back guarantee?

    3. Be led by your current promo-

    tions (i you have any). For ex-

    ample, i youre running a sale,

    you should mention youre giving

    a 10% discount.

    4. Be time sensitive, meaning the

    searcher will miss an opportunity

    i they dont click.

    5. Represent your brand accurately.

    The style and tone o your copy

    should reect how the customer should experience your

    product or service. I your brand is serious and authoritative,

    dont load your ad copy with smiley aces and exclamation

    points.

    6. Comply with Googles guidelines. In most cases youll

    satisy this requirement without even trying, but i youre

    unsure, make sure to read the guidelines or what is

    acceptable to advertise.

    In addition, your ad copy should serve as a flter or trafc. You

    pay or every click, so you need to get a return on your investment

    or as many clicks as possible. Dont use cheap tricks to attract

    people to click, only or them to fnd your site, service or product

    isnt relevant to them, or not what you advertised. Youll only end

    up paying or clicks that dont lead to purchases.

    Next, lets look at some real-lie ad copy. Go to the Google home

    page and type in local orist. You can imagine that someone

    would use that search phrase when looking or a service to help

    Scout the competition to

    see what theyre using for

    ad copy.

    Pay special attention to

    the Sponsored Ads that

    appear on the lef t-hand

    side of search results.

    These ads all have a high

    Quality Score, meaning

    that theyre working well

    and generating good

    click-through rates.

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    Setting Up an Account with Google39

    them fnd orists in their area. At the time o writing this, the ollow-

    ing ads appear on search results page or http://google.com.au(Fig. 3-8).

    You can see that results are displayed more prominently at thetop o the search results, and less prominently to their right. The

    ads at the top have parts o their title in bold, which is very good

    or catching your eye. They display their

    unique selling points clearly in each ads

    descriptive text: huge range, same day

    delivery, etc.

    On the right, we see another ad or thesame keyword (Fig. 3-9).Unortunately, this

    ad isnt relevant to someone in Australia

    searching or local orist. The lower

    Fig. 3-8. Sample search results for local orist.

    Fig. 3-9. An ad using

    the same keyword, but

    not quite relevant to

    this search.

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    Setting Up an Account with Google40

    relevance o the ad copy would result in a lower Quality Score (see

    the Understanding Quality Score section later in this chapter),which might explain why the ad is stuck in the right-hand sidebar,

    rather than being displayed with the most relevant advertisers at

    the top o search results.

    Making Your Ad Bold

    Words in your ad will appear in bold when they match or closelyresemble the users search query. We searched or local orist

    and the headline or one o the ads was Find Local Florist. It

    displayed it as Find Local Florist because the words in bold

    were also in our search query.

    For the same search query, one o the ad headlines was UK

    Florists. Though we searched or orists singular, the plural

    version o most words will also appear in bold.

    I we accidentally searched or shangrri la and the display URL

    or one o the ads was www.shangri-la.com, this would partially

    display in bold. Common abbreviations and misspellings o search

    terms will also oten appear in bold.

    A ew things to note:

    1. Taking advantage o the ad bolding eature is the only way

    or your ad text to appear in bold. You cant manually create

    bold, italicized, underlined, or any other kind o ormatted

    ad text.

    2. Any part o your ad has the potential to appear in bold,

    including the title, body, and display URL.

    Your ad copy can strongly aect how likely people are to click-

    through to your landing page. Google has provided this helpul

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    Setting Up an Account with Google41

    table o suggestions or ad copy testing, and comparisons you can

    make to review your ad.

    Creative

    Beginner

    Include special oers in ad text

    Creative Test brands in ad text

    Creative Test Dynamic Keyword Insertion/static in ad text

    Creative Test Call To Actions in ad text

    Creative Test seasonal creative

    Creative Match online and oine messaging

    Creative Deep link to relevant landing pages

    Creative Relate the creative to the keywords

    Seasonality Have an annual seasonal plan

    Seasonality Have seasonal keywords and creatives ready

    Creative

    Intermediate

    Include delivery details in ad text

    Creative Test oine messaging in ad text

    Creative Test prices in ad text

    Creative Test number o products in ad text

    Creative Include Third-Party Awards where possible

    Creative Test capitalization variations

    Creative Keep trialing dierent creatives

    Creative

    Ad

    vanced

    Test punctuation variations

    Creative Test visible URL variations

    CreativeAutomation

    Automatically generate creatives: link creativegeneration with stock levels/prices

    CreativeAutomation

    Automatically ag creatives with poorCTR/Conv rate

    Googles Ad Ranking Formula

    Sponsored ads that appear above search results get more

    exposure than ads on the right-hand side. Because they appear

    above results, they seem almost like an extension o what isreturned in the organic search listings. They also get a colored,

    shaded background, making them stand-out more in Googles

    primarily white and blue user interace.

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    Setting Up an Account with Google42

    To learn more about

    Googles Ad Ranking

    Formula, watch this

    video by Google Chief

    Economist, Hal Varian:

    Introduction to the Google

    Ad Auction

    ( http://www.youtube.com/watch?v=K7l0a2PVhPQ ).

    Here are a ew acts about ads

    appearing above search results:

    No one can guarantee your ad

    will appear in the main column

    o results. Googles algorithm

    decides which ads appear on the

    let and which ads will appear

    on the right.

    Whether your ad appears above

    the organic listings or on the

    right-hand side, you will only

    pay when someone clicks on the

    ad. You dont pay a premium or having your ads displayed

    above the search results.

    The maximum number o ads above the search results isthree, while the maximum on the right-hand side is eight.

    Your ad automatically has a greater share o the space.

    Normally, sponsored links only appear on the right-hand side o

    results. In these cases, the ads are ranked 1, 2, 3, etc. (Fig. 3-10).

    When we have ads above results, the ads are ranked frst above

    the search results, and then continue on the right. The highest

    ranked ads always appear above search results (Fig. 3-11).

    The ormula is this:Ad Rank = CPC Quality Score.

    CPC stands or Cost Per Click. This is the value you put in

    the system under max CPC.

    Google gives an individual Quality Score or each keyword

    in your account, rather than one Quality Score or eachcampaign, or each account.

    The Quality Score ranges rom 1 to 10, in ascending order rom

    worst to best.

    http://www.youtube.com/watch?v=K7l0a2PVhPQhttp://www.youtube.com/watch?v=K7l0a2PVhPQhttp://www.youtube.com/watch?v=K7l0a2PVhPQhttp://www.youtube.com/watch?v=K7l0a2PVhPQ
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    Setting Up an Account with Google43

    Fig. 3-10. Sponsored links appear to the right.

    1

    5

    2

    6

    3

    4

    Fig. 3-11. Ads shown above results have the highest rankings.

    1

    5

    2

    6

    3

    4

    7

    8

    9

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    Setting Up an Account with Google44

    Understanding Quality Score

    Without a Quality Score, ad rank would be determined by CPC

    alone: whoever pays the most per click has the best ranking.

    Though this system might make Google more money on a short-

    term basis, it goes against the companys emphasis on providing

    the most relevant results or users, whether or organic search or

    advertisements.

    Quality Score is the way in which Google quantifes the relevancy

    between search queries, advertisers ads and their keywords. The

    higher the Quality Score, the more relevant your ad is to users

    queries rom Googles point o view. Quality Score is independent

    rom bid price, so you cant purchase a higher Quality Score.

    The next question well consider is: What aects your Quality

    Score?. The ollowing is an explanation rom Googles AdWordsHelp section (http://adwords.google.com/support/aw/):

    1. The historical Click Through Rate (CTR) o the keyword

    and the matched ad on Google. I the ad is appearing on

    a search network page, its CTR on that search network

    partner is also considered.

    2. Your account history, which is measured by the CTR o allthe ads and keywords in your account.

    3. The historical CTR o the display URLs in the ad group.

    4. The relevance o the keyword to the ads in its ad group.

    5. The relevance o the keyword and the matched ad to the

    search query.

    6. Your accounts perormance in the geographical region

    where the ad will be shown.

    7. Other relevance actors.

    http://adwords.google.com/support/aw/?hl=enhttp://adwords.google.com/support/aw/?hl=enhttp://adwords.google.com/support/aw/http://adwords.google.com/support/aw/http://adwords.google.com/support/aw/http://adwords.google.com/support/aw/?hl=enhttp://adwords.google.com/support/aw/?hl=en
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    Setting Up an Account with Google45

    Basically, Google is letting users decide which ad is more relevant

    to a particular search query by looking at Click Through Rate asone o the main actors.

    Click Through Rate (CTR): clicks per number o impres-

    sions. An impression is counted each time your ad is

    displayed to a user.

    I users click on your ad 20 times instead o 10 times out o 1000

    impressions, your CTR is 2% instead o 1%. People only click on

    ads that they fnd relevant to their search query. An ad with a CTR

    o 2% is more relevant than an ad with a CTR o 1%. The higher

    the CTR, the better the Quality Score.

    Other actors determining your Quality Score are the keywords in

    your ad copy, and the keywords in the landing page linked to rom

    your ad.

    Lets say two companies were advertising or the same phrase:

    career advice. Company A has a Quality Score o 5, and bids 50

    cents or the keyword. Company B has a Quality Score o 8, and

    bids 40 cents. Which company will rank higher?

    According to the ranking ormula, these are the results:

    Ad Rank (A) = 5 0.5 = 2.5

    Ad Rank (B) = 8 0.4 = 3.2

    Since 3.2 is greater than 2.5, Company B ranks higher than Com-

    pany A even though they pay 20% less per click.

    The same goes or keywords with more than two advertisers bid-ding on them. Google perorms this ad rank calculation every time

    a search query is entered to determine who will rank 1st, 2nd, 3rd,

    and so on.

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    Setting Up an Account with Google46

    At this point, you may be wondering how you can get your ads

    eatured above the results. But beore answering that question,well need to determine whether the top level placement is always

    the best location or your ad.

    I what you want is trafc, ads above search results receive

    more clicks than those on the right-hand side. Eye tracking

    studies consistently show the top let quadrant o Google

    SERPs as the hot zone (or a time-lapsed heat map, see

    http://www.youtube.com/watch?v=3cwUxYvpmw), so these

    ads are oten viewed beore our eyes reach the organic

    search results.

    I what you want is trafc at the cheapest price, then it

    doesnt really matter whether the ads appear on the let or

    right-hand side. Cost Per Click depends on your Quality

    Score and the level o competition only.

    I you care about conversion rates (the ratio o those who

    perorm your desired action ater clicking on your ad, such

    as buying your product), recent studies rom Google show

    that conversion rates are independent o your ad position,

    but you should do your own testing.

    Now, lets move back to the question o how Google decides

    where to place your ad.

    For each keyword, Google has a minimum Quality Score and CPC

    threshold or the ad to appear on the let-hand side. The higher

    your existing Quality Score, the lower the CPC threshold required.

    This means that even though your Quality Score may be 10, your

    ad will never appear abovve the search results i your bid price is

    too low.

    http://www.youtube.com/watch?v=3cwUxYvpmfwhttp://www.youtube.com/watch?v=3cwUxYvpmfw
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    Setting Up an Account with Google47

    A Note on Your Landing Page

    While the content o your ads landing page doesnt have as

    strong an inuence over Quality Score calculations as Click

    Through Rates do, it does contribute to the calculation and, more

    importantly, aects the users experience. A generic or even

    completely unrelated landing page will cause any ad to convert

    poorly.

    I your search query and ad copy are about productivity at work,

    you should direct click-throughs to a page specifcally about pro-

    ductivity at work, rather than a generic home page. Your landing

    page should be specifcally relevant to the keywords you are

    targeting.

    Make sure your landing page has a strong text element, which

    Google can use to fnd relevant keywords. Without enough text,Google may have a hard time concluding that your landing page is

    relevant enough to your keywords. Remember that Google will

    also have difculty interpreting images and Flash content unless it

    has been careully optimized.

    Select Keywords

    Once you are done with your ad copy, enter the keywords you

    researched earlier. You should leaveAdvanced option: match

    types at deault settings or now (Fig. 3-12).

    Next, put in your bid price: the maximum Cost Per Click that you

    are willing to pay or each click o your ad. I youve only entered

    a bid price or search, the content bid price should be grayed out

    (Fig. 3-13).

    Continue by clicking on Save and continue to billing.

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    Setting Up an Account with Google48

    Billing

    First select the country or territory o your billing address (Fig.

    3-14). Ater choosing your country or territory, youll have to chooseyour payment method (Fig. 3-15).

    You can choose to either prepay or postpay your AdWords cam-

    paign. Postpay is a saer option until you get more experience with

    AdWords. Its easy to stop a campaign at any time i you postpay,

    but i you prepay, you will be orced to use up all your clicks.

    Another potential downside to prepaying is that your ads will stop

    appearing i your credit runs out. This may happen at inopportunetimes like when youre asleep!

    Fig. 3-13. Setting the Maximum Cost Per Click.

    Fig. 3-12. Keywords can be matched in variety of ways.

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    Setting Up an Account with Google49

    Fig. 3-15. Setting up your payment options.

    Fig. 3-14. Selecting the country or territory of your billing address.

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    Setting Up an Account with Google50

    When you get more confdent with AdWords and begin larger

    volume campaigns, you may decide to start prepaying.

    Ater choosing your payment method, youll need to accept the

    terms and conditions and enter your credit card details. Congratu-

    lations youre ready to start your campaign!

    Making Your Campaign Live

    Each time you create a new campaign, its a good idea to run

    through the ollowing checklist beore you make it live. Some o

    the most common mistakes in AdWords campaigns are addressed

    here:

    1. Did you choose the right currency and time zone or your

    account?

    2. Does your campaign and ad group have a meaningul,

    descriptive name?

    3. Did you choose the right target audience and language or

    your campaign?

    4. Did you uncheck Content network and choose only to run

    Search ads?

    5. Did you set an appropriate daily budget or your campaign?

    6. Does your credit card have a high enough limit to pay or

    your campaign?

    7. Did you put in the correct landing page or your ad?

    There are two ways to see i your campaign is live. The simple,inormal way is to visit the Google domain or your campaigns

    target country and search or the keywords you have bid on.

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    Setting Up an Account with Google51

    The ofcial, more inormative way is to click on your AdWords

    accounts Campaign tab and choose Keywords (Fig. 3-16).

    Move your mouse over the status icon and youll see the current

    keyword status (Fig. 3-17).

    Fig. 3-16. The Keywords tab shows what keywords are currently running.

    Fig. 3-17. Pop-up help on a particular keyword campaign.

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    Setting Up an Account with Google52

    Googles system will tell you i your ad appears or a particular

    keyword. It also shows you the Quality Score or that keywordand tells you its assessment on your keyword relevance, landing

    page quality and landing page load time. I your ad is listed

    as not showing, Google will explain some possible reasons

    why (Fig. 3-18).

    Fig. 3-18. If an ad is not showing, Google will suggest some reasons why.

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    Navigating and Monitoring Performance54

    Navigating andMonitoring Campaign

    Performance

    The basic structure o an AdWords account is represented in the

    ollowing diagram (Fig. 4-1):

    Youll want to create new ad groups or thematically related head-

    lines that point to the same landing page. One ad group mightbe or Mountain Bikes, with individual ads or Cannondale

    Mountain Bikes and Bianchi Mountain Bikes, both pointing to

    www.YourSite.com/MountainBikes. Another ad group might

    target Touring Bikes, containing the ads Cannondale Touring

    Bikes and Bianchi Touring Bikes, pointing to www.YourSite.com/

    TouringBikes.

    I you are not sure whether you need to create a new campaign ora new ad group, the ollowing points should help:

    Fig. 4-1. Keeping it organized.

    AdWords Account

    Campaign 2Campaign 1

    Ad Group 1 Ad Group 2 Ad Group 3

    keywords,ad copy

    keywords,ad copy

    keywords,ad copy

    Ad Group 1 Ad Group 2 Ad Group 3

    keywords,ad copy

    keywords,ad copy

    keywords,ad copy

    Ad Group 1 Ad Group 2 Ad Group 3

    keywords,ad copy

    keywords,ad copy

    keywords,ad copy

    Campaign 3

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    Navigating and Monitoring Performance55

    1. You can only change the target market, target language

    and budget at the campaign level. I you want to try a newmarket, or set dierent daily budgets or dierent projects,

    youll need to set up a new campaign.

    2. Always create separate campaigns or search and content.

    The two advertising methods work dierently and your ads

    will need to be tailored to ft the one you choose.

    3. I you are running short-term promotional campaigns, youllneed to create new individual campaigns to more easily

    manage cost and duration.

    4. I you want to promote dierent services, products or

    concepts, you will need separate campaigns.

    Next, lets take a closer look at the navigation or an AdWords

    campaign. As you might expect, most o the action is in theCampaign tab, where you can check keywords, ads and other

    campaign settings.

    I you need to make changes, you can add in new keywords,

    change existing keywords, and edit ad copy.

    Here, you can see how easy it is to add in a new keyword (Fig. 4-2):

    This screenshot shows how to add or edit advertisements

    (Fig. 4-3):

    Fig. 4-2. Adding new keywords to your campaign.

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    Navigating and Monitoring Performance56

    This screenshot shows how to change your campaign settings(Fig. 4-4):

    Fig. 4-4. Change your campaign settings when needed.

    Fig. 4-3. Easily add or edit ads in your campaign.

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    Navigating and Monitoring Performance57

    Creating Another Campaign

    I you only have one campaign, you will

    see the Create a new campaign button

    in the top let corner o the interace

    (Fig. 4-5).

    Google will present you with several

    options once youve clicked on the

    Create a new campaign button (Fig.

    4-6).

    From here, you can easily replicate the settings o your existing

    campaigns (Fig. 4-7).

    You can check your campaigns perormance at any time by either:

    1. Using the Campaign tab.

    2. Running a report under the Reporting tab.

    Fig. 4-6. New campaign options.

    Fig. 4-5. Create a newcampaign by starting

    here.

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    Navigating and Monitoring Performance58

    Using the Campaign Tab

    The Campaign tab gives you an overview o your campaigns

    perormance.

    All o your active campaigns will be displayed here. I you cant fnd

    a particular campaign perhaps because it was deleted or has

    ended you can click Show All on the right, below the graph.

    Fig. 4-8. The selected Graph Options and Timeframe determine the extent

    of your graph.

    Fig. 4-7. Replicating a previous campaign makes it easy to tweak settings.

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    Navigating and Monitoring Performance59

    Take note o the timerame you are viewing. To change the time-

    rame, edit the dates in the top-right corner o the interace(Fig. 4-8).

    Changing Graph Options

    To see dierent metrics or change your graph settings, click on

    Change Graph Options at the top let o the screen and youll be

    given the ollowing options: (Fig. 4-9)

    You can choose to view results or one metric over time by clicking

    on One Metric.

    Fig. 4-9. Graph Options.

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    Navigating and Monitoring Performance60

    Metrics that oten go together on a two metric graph are:

    Impressions & Clicks

    Clicks & CTR

    Clicks & CPC

    Clicks & Conversion

    CPC & Avg. Pos. (average position in search results)

    Lets revisit the defnitions o the most important metrics or your

    AdWords campaigns.

    1. Impressions: the number o times your ad is shown.

    2. Clicks: the number o times your ads have been clicked.

    3. CTR (Click Through Rate): the number o times your ad is

    clicked divided by the number o times your ad is shown in

    Google search results. Your ads and keywords each have

    their own CTRs unique to your campaign perormance.

    Keyword CTR is a strong indicator of the relevance of your

    keyword to the user and the overall success of the keyword.

    CTR is also used to determine your keywords QualityScore. A low CTR may point to poor keyword performance,

    indicating a need for ad or keyword optimization. Google.

    Since CTR is so important, its useul to know the dierence

    between a good and bad CTR. Unortunately, the CTR

    standards vary rom niche to niche (i.e. some markets have

    audiences that are much less likely to click on ads, or

    whatever reason), though as a general rule, more specifckeywords yield higher CTRs, while more generic keywords

    get more volume, but yield lower CTRs. For specifc

    keywords, CTR can be as high as 810%. Conversely, i

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    Navigating and Monitoring Performance61

    your keywords are broad, the level o competition is high, or

    your bid price is very low, your CTR could plummet to 0.5%.

    In general, a campaign that starts with a CTR o 1.52% is

    doing fne.

    4. Cost: total cost incurred or each campaign.

    5. Avg. Pos.: average position. Dont be surprised to see that

    you have an average position with a decimal point, like 1.5

    or 2.3. I your position is 1.5, this means your ad usually

    appears somewhere in the top two positions.

    Filter and Views

    Filter and views is a powerul tool available in the new AdWords

    interace (Fig. 4-10).

    Filter and views has the ollowing unctions:

    1. Hide/show graphs

    2. Customize columns

    3. Filter campaigns, ad groups and keywords

    4. Segment or hide segmentation

    Fig. 4-10. The Filter and views menu.

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    Navigating and Monitoring Performance62

    Since Hide/show graphs is sel-explanatory, lets look at the

    Customize columns unctionality (Fig. 4-11).

    Google divides each o these metrics into two groups:

    Performance: these metrics reect how your campaign

    perorms in Google Search.

    Conversions: these metrics are used to help you identiy

    the Return On Investment (ROI) o your AdWords campaign.

    You can arrange the order o columns by dragging and dropping

    within the Preview section. Once you are done, click Save.

    The Filter campaigns/ad groups/keywords unction allows you to

    get multiple flters at the same time so that you can zoom in ondierent areas o the campaign.

    Fig. 4-11. Column customization options.

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    Navigating and Monitoring Performance63

    Finally, lets talk about segmentation the key to gaining action-

    able insights rom your data.

    Without segmentation, you could see that there have been fve

    thousand clicks in your campaign over the past two months.

    Cumulative data like this doesnt allow you to identiy any

    meaningul trends. Segmentation allows you to break the data

    down by days in the week to understand i there is a pattern.

    Maybe the majority o your clicks happen on Mondays and

    Tuesdays, suggesting that you should allocate a higher daily

    budget to those days.

    Ater you have been running your campaign or six months or

    so, you can check how dierent months compared against each

    other. I you discovered that people searched more actively at the

    beginning or the end o the month, you could allocate a higher

    budget to that period.

    Viewing Reports

    The reporting unction is very comprehensive, to the point where it

    can seem overwhelming or people just starting out with AdWords.

    The best way to begin customizing your reports is to frst gain an

    understanding o the dierent report types available to you.

    The 10 reports oered in the Reporting tab are extensive, and

    beyond the scope o a basic tutorial, but the best report to get

    started with is Campaign Performance.

    In the Reporting tab, click Create a new report, then select

    Campaign Performance. In the Settings section, Under View (Unit

    of Time), select Summary; under Date Range, select This Month;and under Campaigns, selectAll Campaigns. You can also view

    individual campaigns once youve amiliarized yoursel with the

    reporting unction. The same applies or theAdvanced Settings

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    Navigating and Monitoring Performance64

    (Optional) section. Leave the deaults as-is until you have a specifc

    reason to omit certain criteria.

    Beore generating a particular report, ask yoursel the ollowing

    questions:

    1. Can the reports and graphs be generated under the

    Campaign tab interace? This section covers: Clicks,

    Impressions, Click Through Rate (CTR), Average CPC,

    Average CPM, Cost, Average Position, Conversion, Cost

    per Conv., Conv. Rate (many-per-click), View-Through Conv.

    and more.

    I you dont know the dierence between any o these

    things like Conversion (many-per-click) and Conversion

    (1-per-click) you can customize columns under Filter

    and Views, select both metrics to be displayed, then click

    on the question mark icon next to the metric you dont

    understand. Google will provide a concise explanation o

    what it is (Fig. 4-12).

    Fig. 4-12. Pop-up explanation of the Conversions (many-per-click) metric.

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    Navigating and Monitoring Performance65

    2. Ask yoursel so what? three times. I learned this useul

    concept rom Avinash Kaushik in his book Web Analytics:An Hour A Day. Kaushik meant that beore looking at

    specifc data or running a report, we need to ask ourselves

    whether knowing this data will help us get better results.

    I no actionable insight can be drawn rom a report, that

    report is not worth making.

    Lets say you run a report that tells you one o your destina-

    tion URLs has more impressions than others. So what?

    I your answer is nothing, then move on to something

    else. Its easy to get sucked into harvesting interesting but

    meaningless data the so what? question can help you

    avoid this pitall.

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    Return on Investment67

    Return on InvestmentRunning AdWords campaigns is a constant balancing act between

    your ad spending and the returns you get on that investment. What

    are your customer acquisition costs? What is the value o the

    actions people take ater they click on your ads versus how much

    youve spent to get them to take that action? These are important

    metrics to track, otherwise you can be running a loss-making

    campaign without even knowing it.

    Whatever metrics you use to defne a successul conversion,

    tracking your results is essential. I you cant do this with your

    current analytics provider, sign up or Google Analytics. Its

    designed specifcally to work well with AdWords campaigns. You

    can sign up or ree at http://www.google.com/analytics/. I you

    use the same account or Analytics that you use or AdWords, your

    accounts will be linked automatically. Youll then be able to use

    Google Analytics to view campaign statistics at a keyword level,

    such as revenue per keyword and cost per sale.

    The table below shares some o the more common metrics you will

    encounter in Google Analytics.

    MetricsNumericValues Formula

    Total number o clicks 10,000 click

    Average cost per click $0.30 CPC

    Conversion rate(Click to Sales)

    2.00% = sales / click 100

    Total number o sales 200= conversion rate

    click

    Average basket value $50.00 basket valueTotal revenue $10,000.00

    = number o sales average basket value

    Proft per sales 50%percentage o basketvalue

    http://www.google.com/analytics/http://www.google.com/analytics/
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    Return on Investment68

    Total proft $5,000.00= percent proft per

    sales total revenueTotal cost $3,000.00 = CPC click

    Return on Investment 67% = (proft cost) / cost

    Maximum Cost per Click $0.50 = total proft / click

    Conversion rate or onsite conversion rate is measured

    by taking the total number o sales or sign-ups divided by

    the total number o clicks and multiplying that fgure by 100.

    Your conversion rate and your return on investment are

    inextricably linked.

    Comparing the dierence in ROI between a 1.5%

    conversion rate and a 2.5% conversion rate underscores

    the signifcance o conversion rate optimization. Even a

    seemingly small percentage increase like 1% can result in

    a 60% increase in the revenue o your AdWords campaign,

    which can mean the dierence between loss and proft.

    Your conversion rate is strongly aected by two actors:

    how well targeted your click-through visitors are, and

    how eectively your landing page converts. Youll need to

    examine both o these actors to increase your conversion

    rates.

    Average basket value: This is how much you make perconversion. This is the second o three ways to increase

    the ROI o your campaign (the frst is to increase your

    conversion rate, which we just covered. The third is to

    increase your total volume o conversions).

    Prot per sales: Though you may earn a certain amount

    per conversion, how much o this is actually proft, based on

    your campaign and other expenses?

    Maximum Cost Per Click: This fgure is calculated based

    on your total proft divided by the number o clicks. Its the

    maximum amount you can aord to pay per click and still

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    Return on Investment69

    break even. I you ever fnd yoursel with underperorming

    ads and you want to increase your CPC to give them moreexposure, make sure you have this Max Cost Per Click value

    in mind.

    Once youve ound a campaign model youre happy with, monitor

    the campaign with Analytics to make sure the reality is matching

    up to your earlier predictions.

    At least once per week, start plugging in real numbers like total

    number o clicks, average CPC, total number o sales and total

    sales revenue to calculate your campaigns return on investment.

    I you fnd that your initial conversion rate is surprisingly low, that

    you have a negative ROI or worse yet, no sales at all dont

    panic. First, look at your eCommerce report in Analytics to see

    how your individual keywords are perorming. You might fnd thatsome are perorming well, while others may need to be culled

    or replaced. You may need to try using more specifc keywords,

    tweaking your ad copy, or adding more calls to action in your

    ads or example, using the words Buy WordPress Themes

    rather than just WordPress Themes.

    Now that you are careully tracking your campaign metrics, the

    only way or your campaign to go is up. You can constantly fne-tune your keyword list and tweak your ad copy to improve results.

    Ideally you will have a high volume o clicks, low average cost per

    click, high conversion rates, high average basket value, a high total

    number o sales, a high proft margin and, best o all, a high ROI!

    A Note on Conversion Tracking

    Googles conversion tracking tools can help you measure how

    oten visitors to your site perorm the action that you ultimately

    want rom them. This might be buying your product, signing up

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    Return on Investment70

    or your newsletter, or commissioning your services. Conversion

    tracking is ree and integrated with AdWords. I tracked properly,you should know which campaign keywords drive conversions and

    how much each conversion costs you.

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    The Google Content Network: FAQ72

    The Google ContentNetwork: Frequently

    Asked Questions

    We conduct web searches many times a day, but we want to

    spend as little time as possible using search engines. Theyre a

    means to an end: fnding exactly what were looking or.

    To provide options outside o search results, Google has partnered

    with hundreds o thousands o websites to serve ads on behal o

    advertisers. This is Googles Content Network: one o the biggest

    ad networks in the world.

    This section answers a number o requently asked questions

    about Googles Content Network.

    Why do other websites need to partner with Google?

    Which websites are part o Googles Content Network?

    How can I put my ads on these sites?

    How much does it cost to advertise on the Network?

    How do I monitor my campaigns perormance?

    Can I stop my campaign at any time?

    Can I use Flash banners and other rich media types as

    well as text ads?

    Lets go through each o these questions.

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    The Google Content Network: FAQ73

    Why do other sites partner with Google?

    For revenue sharing vis-a-vis Googles AdSense program. Web-

    sites that partner with Google and become part o the Network

    are called publishers. Publishers make a commission every time

    a Google ad on their site is clicked. Google claims the remaining

    share o the revenue.

    Which sites are in the Google Content Network?

    The best way to answer this question is to use Googles Ad Planner.

    Go to http://www.google.com/adplanner/, complete the sign-up

    process, and log in. Youll be greeted with the interace shown in

    this screenshot (Fig. 6-1). Select Search by audience, add your

    target territory, then go to Filter. UnderAd item select In Google

    Content Networkand click OK. Youll see all the sites that are

    under Googles Content Network in your chosen territory (Fig. 6-2).

    Googles Ad Planner is a powerul tool. Experiment and see what

    you can learn rom it.

    Fig. 6-1. The Google Ad Planner interface.

    http://www.google.com/adplanner/http://www.google.com/adplanner/
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    The Google Content Network: FAQ74

    How can I put my ads on these sites?

    You can get your ads on Google Content Network sites by settingup placement targeting campaigns in Googles AdWords interace

    rather than using a keyword targeted campaign.

    However, the steps are the same as those or creating a campaign,

    except when you choose where to display your ads. Instead o

    selecting Google Search or Search Partners, you will choose

    Content Network(Fig. 6-3).

    Fig. 6-2. Search by Audience in the Google Content Network.

    Fig. 6-3. Get your ads on the Google Content Network.

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    The Google Content Network: FAQ75

    Its wise to set up search campaigns and placement campaigns

    separately. In the long-run, this will give you greater exibility toadd, remove or customize your dierent campaigns.

    How much does it cost to advertise on the

    Network?

    You can decide how much you want to pay or your Content

    Network campaign and the metric you wish to use: impressionsor clicks. You have the ability to choose the maximum Cost Per

    Thousand Impressions (CPM) or Cost Per Click (CPC) you want to

    pay. This is a real-time auction system, so i your bidding price is

    too low your ads may not be displayed at all. As with most auction

    markets, prices are determined by supply and demand.

    How do I monitor my campaigns performance?

    A placement campaign, i you set it up right, has its own campaign

    name and you can view the statistics the same way you would with

    a keyword campaign. But remember: you cant interpret the data in

    exactly the same way.

    Can I stop my campaign?

    Yes. You can pause and restart your campaigns at any time.

    Can I use rich media ads?

    You can also use any common rich media ormat, such as Flash

    ads, image ads and video ads.

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    AdWords: FAQ77

    AdWords: FrequentlyAsked Questions

    Though some o these questions have been answered previously,

    this section will help you review what youve learned so ar.

    Can I purchase a higher placement for my

    search ads?

    No, you cant. Googles ormula is the only actor that determines

    how dierent advertisements will rank or the same keyword.

    Ad rank = CPC Quality Score.

    I your ad appears higher than other ads, it means the product o

    your bid CPC multiplied by your landing pages Quality Score ishigher than the ad below it. However, you cant be sure o higher

    placement all o the time or all your keywords, even i you bid with

    a very high CPC.

    How can I get my ads to display above search

    results?

    Your Quality Score and bid price are the only deciding actors in

    ad placement. Having your ad appear above the highest ranking

    organic search result yields bigger CTRs. Because o this, Google

    wants to be sure that these ads are highly relevant to the search

    query (in other words, that they have a high Quality Score). Google

    doesnt want to compromise the very reason people use their

    service: to fnd accurately what theyre looking or.

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    AdWords: FAQ78

    I chose postpay for payment. Can I change to

    prepay?

    Not at this time, though you can change to payment via credit card

    or direct debit or postpay, and credit card or bank transer or

    prepay.

    How does Google decide the cost per click I will

    pay?

    Google runs its Ad Ranking Formula to determine the Cost Per

    Click every time a query is searched. This is how it works. Lets

    say Advertiser A and B both bid or the keyword phrase best hotel

    package in Maldives. For this keyword, Advertiser A has a Quality

    Score o 5 and bid price o $2.00. Advertiser B has a Quality Score

    o 8 and a bid price $1.60.

    Based on the ad ranking ormula:

    Ad ranking A = 5 $2.00 = 10

    Ad ranking B = 8 $1.60 = 12.8

    Since 12.8 is greater than 10, Advertiser B will rank higher than

    Advertiser A.

    The CPC or Advertiser B is actually lower than $1.60. Google

    calculates the minimum CPC Advertiser B has to pay in order to

    outrank Advertiser A by one cent. I we take the ad ranking or A

    (10) divided by Advertiser Bs Quality Score (8), we get $1.25.

    Advertiser B will pay one cent higher than $1.25. This means $1.26

    instead o $1.60.

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    AdWords: FAQ79

    Why do my ads only appear intermittently?

    Based on your daily budget, the popularity o your keyword list and

    volume o searches, Google will display your ads intermittently to

    ensure the total cost o clicks wont exceed your specifed value.

    Technically, your daily costs can be up to 120% o the daily budget

    you set, but Google will make sure that you wont be billed more

    than your monthly budget or any 30 day period.

    In most cases when you search or one o your keywords andyour ad doesnt show up, it means that your budget or the day

    is running out. You can check your account statistics to see how

    much you have spent on any given day.

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    Pre-launch Checklist81

    Pre-launch ChecklistBeore you launch your newest AdWords campaign, make sure to

    run through this checklist o essential campaign elements.

    Meaningful Campaign and Group Names

    Give your campaigns and ad groups meaningul names. Instead o

    generic identifers like Campaign #1, use terms that correspond

    to the unique aspect o your oer, like Dozen Roses, or 20%

    Discount. This will help you to understand at a glance which

    campaign or ad group you are looking at.

    Separate Campaigns for Google Search and

    Google Content

    Whenever you set up a new campaign, Content Network is on

    by deault. Check your campaign settings to see i you have

    accidentally activated a Content Network campaign by mistake.

    Correct Target Market and Language Settings

    When copying the settings o a previous campaign to create a new

    one, your previous target market will be carried over. Make sure to

    check whether you need to update your target market or the new

    campaign.

    Correct Account Timezone

    Once you choose a time zone you cant change it. Your time zone

    will aect everything rom the accounts date, month and year, toreporting and the billing cycle.

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    Pre-launch Checklist82

    Account Currency

    Make sure that you choose the currency you want to use to pay

    Google. Its a good idea to use the same currency as your credit

    card or bank account to avoid dealing with exchange rates.

    All AdWords prices, such as Cost Per Click, will be listed in your

    selected currency.

    Daily Budget and End Date

    Setting a daily budget and end date will help you keep control o

    your AdWords campaigns. By deault new AdWords campaigns

    are set to run indefnitely, so youll need to speciy an appropriate

    end date. I youre unsure o when you need your campaign to end,

    try setting a date 30 days rom the start time.

    I youre not sure what your daily budget should be, ocus on the

    maximum amount you are willing to pay each month and divide

    the fgure by the number o days in the month. But remember: your

    daily budget will aect how requently your ads appear and how

    much trafc you get. For example, i you set your daily budget at

    $10/day and the estimated CPC is $0.30, you can expect to receive

    approximately 33 clicks per day or about 1,000 clicks per month.

    Other Campaign Settings

    Show Relevant Addresses With Your Ads

    This option allows you to display additional inormation about

    your physical address within your AdWords ad. This is not

    recommended unless you want people to visit a physical store

    location.

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    Pre-launch Checklist83

    Demographics

    This option is only available or Googles Content Network and in

    selected countries. Google allows you to select who will see your

    ads based on actors like gender, education level, income level,

    and so on.

    Position Preference

    This option allows you to choose the position range in which your

    ads will appear. I your ad position is out o the range you speciy,

    your ad wont show. Beginning AdWords users should