GEORGIA DEPARTMENT OF ADMINISTRATIVE SERVICES

SEPTEMBER 2015

Georgia Fiscal Managers Conference

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Administrative Services

PROCUREMENT HUMAN RESOURCES RISK FLEET SURPLUS PROPERTY

DOAS has been given statutory responsibility to provide leadership and

support in five business functions of government.

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We work with our primary agency contacts and CFO’s often get left out

of the conversation

Mission

Efficiency

Compliance

Performance

DOAS provides enterprise business services, solutions, leadership & governance to state government stakeholders, to improve efficiency, compliance and organizational performance.

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Alignment with Governor’s Goals

Responsible and Efficient Government: Fiscally sound, principled, conservative

• Maintain Georgia’s AAA bond rating

• Increase availability of state services through innovative technology solutions

• Build and maintain a quality state government workforce

• Focus state resources on essential services and employ enterprise solutions

• Enlist community support and public-private partnerships to leverage available resources

Efficiency……………...….Efficient, Fiscally Sound, Enterprise Solutions

Compliance……………….Responsible, Principled

Organizational Performance….Quality State Workforce, Essential Services, Solutions

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What Do We Do?5

Challenge

ENTERPRISE PERSPECTIVE Standardization Aggregation Cost Efficiency Control Fee Process System Price

AGENCY PERSPECTIVE Customization Specialization Mission Attainment Flexibility Free Practice Software Policy

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Strategy

To ensure its ultimate success and the success of the enterprise, DOAS has identified three Strategic Goals to guide its internal operations.

1.ENGAGED EMPLOYEES – Foster an environment that drives high levels of employee engagement and productivity.

2.CUSTOMER RELATIONSHIPS – Build strong customer relationships to increase understanding, trust, and collaboration.

3.CUSTOMER VALUE – Efficiently deliver value to help our customers achieve success, whether it is agencies, local governments, or policy makers.

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Procurement

Strategic Sourcing

ProcessImprovement

CardProgram

sDevelop Statewide Contracts

Manage Statewide Contracts

Develop Policy/Procedures

Conduct Compliance Audits

Provide Procurement Training

Manage Documentation/Records

Manage Small Business Outreach

Manage P-Card Program

Manage Travel Card Program

DeputyCommission

er

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Agency Sourcing

Develop Agency Contracts

Provide Workshop SME

Support Agencies

Procurement Issues

Georgia/Small Business Initiative

P-Card Solicitation

Increased Agency Solicitation Requests

Training

Continue to increase Customer Service Focus

Statewide Contract Disputes

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Human Resource Administration

EnterpriseHR

Services

Compensation & Benefits

Policy & Compliance

DeputyCommission

er

Related Organizations

•State Personnel Board•Employee Benefit Council •(Employee Retirement System Trustees)

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State Employment Application

Applicant Tracking

Performance Management

Training/Learning

Agency Consultations

Workforce Data

Job Classification & Compensation

Incentive Plans

Employee-Paid Flex Benefits Prog.

Faithful Service Awards Program

Employee Assistance Program

State Charitable Contribution Prog.

Flex Benefit Rules

Policy Advisories/Guidance

Board Rules

HR Audit

Reduction-in-Force Reviews

Furlough Action Reviews

Drug Testing Program

Human Resource Administration Issues

Enterprise Recruitment & Retention Strategies

Job Classification & Career Paths + Pay Structures

Benefit Cost Management

Changing Employment Environment/Risks

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Risk, Fleet, & Surplus

RiskManageme

nt

FleetManageme

nt

Surplus Property

DeputyCommission

er

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Workers Compensation

Liability

Property

Unemployment

Indemnification

Loss Control Audits

Training

Performance Assessments

Fuel Card Program

Maintenance Program

Auto Physical Damage Program

How’s My Driving Program

Rental/Leasing Programs

Vehicle Acquisition

Vehicle Assignments

Training

Performance Assessments

State Surplus

Federal Surplus

Eligibility

Training

Performance Assessments

Risk, Fleet, Surplus Issues

Rising Cost of Healthcare

CLCP – Lowering Claims and Cost

Lowering At-Fault Accidents

Lowering Cost Per Mile

Storage/Transportation of Surplus Property

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Internal Support (Administration)

FiscalServices

InformationTechnology

Communications

Transactions

Budget

Contracts

Billing/Collections

New IT Implementation

Application Support

Help Desk

Data and Analysis

IT Security

Communication Channels

Campaigns for Business Units

Emergency Communications

LegalServices

HumanResources

Protests

Operations Support

Media

Legislation

Policy

Executive Counsel

HR Transactions

Policies

Training/Development

Employee Relations

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Internal Support Issues

Coordination with SAO/GTA/External Suppliers

Improve Communications

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Quick Survey16

How can we help you?