GEORGE THUSONG CENTRE PRESENTATION – eSKILLS WORKSHOP MR.MHLAMBISI MANKAYI DATE: 15.04.2011.
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Transcript of GEORGE THUSONG CENTRE PRESENTATION – eSKILLS WORKSHOP MR.MHLAMBISI MANKAYI DATE: 15.04.2011.
GEORGE THUSONG CENTRE
PRESENTATION – eSKILLS WORKSHOP
MR.MHLAMBISI MANKAYI
DATE: 15.04.2011
SERVICES OFFERED
• Services offered include:-• Computer Training – accredited by Isett
Seta• Faxing – Receiving and sending• Photocopying• Scanning• Internet• Photo printing• Lamination
MANAGEMENT – ROLES AND VALUES OF CENTRE MANAGER
• Managing day to day operations and – Makes sure centre is open on time (plans)– There is enough supply of stationery
(organising)– Computers are in working order and needs
to know when they need to be maintained– There is enough staff
• Sensitising the community about the services provided by the centre (how)?- Marketing the centre on new services and whatever is being offered.
Conti..
- Engaging the local media, NGO’s, CBOS, churches, Municipalities, youth
organisations, police stations, billboards,
local shopping centres & Community meetings etc (leading)
Attracting local entrepreneurs – (how)? encourage them to use the centre for Tax returns.
Keep up to date with all new developments concerning technology.
Conti..
Setting rules in the telecentre for users (admin)
Manage finances
OWNERSHIP
Centre is owned by the community in the sense that they are the ones who use it to empower themselves.
SKILLS DEVELOPMENT/TRANSFERENCE
The manager and the facilitator have been given quite a few skills in order for them to run the telecentre. Some of these have been:-
Entrepreneurship – writing of business plan (in order for them to stop begging)
MS office 2007 software courses Facilitation skills which included Voice clinic
course Project Management, Administration & Leadership
skills. eSkills workshop – where a number of skills have
been transferred to the managers e.g.picasa,digital story, webex etc.
COLLABORATION/PARTNERSHIP
Centre needs to network and partner with other organisations/stakeholders/institutions (UWC), businesses, government departments, and the other
e-Centres. (why)? Centre needs to keep up with new
technology. Partnerships increase resources,
knowledge and capital.
Conti..
Centres will gain access to appropriate environments for training and assessment opportunities.
Centres will identify and meet realistic/achievable outcomes.
Partnerships will bring new ideas, information and resources into centres.
Partnerships will create links with industry expertise.
TOOLS TO LIFE LONG LEARNING
Working Partnerships Adequate resources Insight to demand for learning, in the
knowledge based society, which will entail re-defining basic skills to include the new information and communication skills.
CHALLENGES
Lack of adequate skills by managers to run the e-centres properly.
Solution: Continuous skilling of centre managers
Centre managers should be profiled on skills and be trained on what they lack.(we can use a tagcrowd).
Sustaining managers Solution: compensating them appropriately
and giving them permanent contracts.
Conti...
Sustainability of the e-centre itselfSolution Centres should be income
generating but not offering free services.
Duplication of ServicesSOLUTIONPartnerships, partnerships,
partnerships
Conti...
E-Centre Association of South Africa should be formed as this would afford e-centres to network and share ideas.
ALL THIS WILL LEAD TO UPLIFTMENT OF COMMUNITIES AND DIGITAL INCLUSION
‘It is vain to talk of the interest of the community without
understanding what is the interest of the individual’.
THANK YOU
TO:CONTACT: 044 - 8801711
QUESTIONS & ANSWERS