Geneva Fox1363 Dunnes Shop RD. (434) 326-3854Ruckersville, VA 22968 genevamfox@gmail.com

SUMMARY OF SKILLS:

6 years’ experience providing exceptional customer service by assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction.

Excellent written and oral communication skills gained through work experience and education. Problem solver with the ability to review information in order to develop successful solutions to

complex problems Exemplary ability to organize, operate, and maintain effective systems of operations Personable with the ability to effectively represent a successful brand Exceptional ability to create and manage effective internal and external communications Strong public relations skills including customer interfacing and coordinating marketing Proficient typing filing, and computer skills including Microsoft Office Excellent organizational skills developed during six years as a business owner Effective speech writer and public speaker with the ability to create and deliver presentations

EDUCATION:

Bachelor of Arts in Communication - Professional Writing February 2015Southern New Hampshire University GPA 3.84

EXPERIENCE:

Owner, Fox Home Services, Ruckersville, VA 6/2009-Present Created successful marketing campaign which increased client base by two new clients per month Maintains client relationships with communication through email, text messages, letters and

phone conversations Utilizes social media including Facebook and Twitter for marketing purposes Hired and manages four employees including training and development Ensuring consistency of quality with effective supervision and demonstration of leadership Maintaining and creating detailed business records, payroll records, business files, employee

files, and reports utilizing both paper and electronic office systems Executing public relations responsibilities such as greeting clients, meeting with clients,

answering phone calls, and creating marketing campaigns Creating estimates Creating invoices and collecting payments Maintaining calendars for booking client appointments and employee scheduling

Created Press Kit - Laughing Dragon Kung Fu, Charlottesville, VA Press kit was effectively used for marketing and sales purposes by Laughing Dragon Included history of Laughing Dragon Kung Fu and information about classes offered Wrote blog post regarding exciting changes at the school Included graphics and photographs of the school’s logo and a ceremony at Laughing Dragon Effectively show cased the school for public relations purposes

TECHNICAL SKILLS:

Microsoft Word Microsoft Power Point Adobe Illustrator Adobe InDesign

Prezi Word Press Facebook Twitter