Gen X, Xtreme to Xhausted by CTR
-
Upload
andre-harris -
Category
Leadership & Management
-
view
393 -
download
0
Transcript of Gen X, Xtreme to Xhausted by CTR
![Page 1: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/1.jpg)
GENERATION
FROM X-TREME TO X-HAUSTED!
![Page 2: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/2.jpg)
40% DON’T FEEL FINANCIALLY SECURE!
Source: Bloomberg Business: Gen X Was Right: Reality Really Does Bite, June 10, 2015
![Page 3: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/3.jpg)
HAVE MORE
DEBT THAN
SAVINGS
38%
Source: Bloomberg Business: Gen X Was Right: Reality Really Does Bite, June 10, 2015
![Page 4: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/4.jpg)
DID NOT GET A RAISE
LAST YEAR
23%
Source: Bloomberg Business: Gen X Was Right: Reality Really Does Bite, June 10, 2015
![Page 5: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/5.jpg)
Only 1/3 feel special
vs. 6 in 10 Boomers and Millennials
Source: Bloomberg Business: Gen X Was Right: Reality Really Does Bite, June 10, 2015
![Page 6: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/6.jpg)
Gen Xers are Exhausted and often feel like the forgotten middle child…
But there’s more to Gen X.
![Page 7: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/7.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
THE GENERATIONAL DIVIDE. A CLOSER LOOK AT GENERATION
By Andre S. Harris, Culture Transformation Resources, LLC
![Page 8: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/8.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
FOUR GENERATIONS. BIRTH YEARS & AGE.
TRADITIONALISTS 1925-1945 69+ years
BABY BOOMERS 1946-1964 50-68
GENERATION X 1965-1979 35-49
MILLENNIALS 1980-1996 18-34
Source: Gallup’s “State of the American Workplace” 2013
![Page 9: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/9.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
FOUR GENERATIONS IN THE WORKPLACE.
Source: Gallup’s “State of the American Workplace” 2013
![Page 10: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/10.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
We are in the middle of a historic evolutionary leap driven by digital innovation and technology. It has created a generational divide that holds both promise and peril for leaders.
For the first time in U.S. history, we have four separate generations working side-by-side.
While there is no magic birth date that makes a member of a specific generation, one’s experience and sharing of history h e l p s s h a p e a “ g e n e r a t i o n a l personality” during their formative years.
When a generational divide occurs at work, the results can be:
• Reduced productivity • Hiring challenges • Increased turnover • Decreased morale • Reduced profitability
THE GENERATIONAL DIVIDE.
![Page 11: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/11.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
THE GENERATIONAL DIVIDE.
“A lack of understanding across generations can have detrimental effects on communication and working relationships and undermine effective services.”
-Constance Patterson, Ph.D.
![Page 12: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/12.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
THE GENERATIONAL DIVIDE. HOW THEY DIFFER.
Social, Political & Economic Influences
Family Structure & Influence
Education
Values / Morals
Work Ethic
Leadership Approach
Motivational Buttons
Communication Style
Interaction with Others
Approach to Feedback
View towards Company
Work vs. Personal Life
Desired Rewards
Financial Behaviors
Relationship with Technology
General Expectations
![Page 13: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/13.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
So much of what is going on in our lives is seen through our own generational lens. C o m p a n i e s N E E D a multigenerational workforce. To succeed in business today, i t t a k e s a r a n g e o f generational insights and varied perspectives to make smart business decisions.
Educating employees on generational differences and their unique contributions can boost:
• Understanding • Respect • Collaboration • Productivity • A Working Together Culture
GENERATIONAL INSIGHTS.
![Page 14: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/14.jpg)
OVERVIEW. GENERATION X.
BIRTH YEARS
• 1965-1979
AGE • 35-49 years old
US POPULATION
• 46 Million
AKA
• Gen X • X-ers • The Forgotten Middle Child Generation • The Grumpy Generation
![Page 15: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/15.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
CHILDHOOD. GEN X. Divorce reached all time high
Single-parent families became the norm
Latch-key kids
Children not as valued – seen as hardship
Families spread out (miles apart)
Family size = 1.7 children
Perception of the world as “unsafe”
Average 10 year old spent 14.5 minutes with significant adult role model
As parents, “we need to do better for our children”
![Page 16: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/16.jpg)
IMPORTANT EVENTS. GEN X.
Energy Crisis Begins
Iran Hostage Crisis
John Lennon Assassination
Ronald Reagan Inaugurated
Women’s Liberation Protests
Three Mile Island
Challenger Disaster
Exxon Valdez Oil Tanker Spill
![Page 17: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/17.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
CORE VALUES. GEN X.
Dedication Hard Work Conformity
Law and Order Patience Delayed
Reward
Duty before Pleasure
Adherence to Rules Honor
![Page 18: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/18.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
Leonardo DiCaprio
Charlize Theron
Tiger Woods
Sandra Bullock
George Clooney
J.K. Rowling
FAMOUS GEN X’ers.
Ryan Seacrest
Jennifer Lopez
Tom Cruise
Jennifer Aniston
Michael Jordan
Brangelina
![Page 19: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/19.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
COMMON TRAITS. GEN X.
Grew up when national institutions came under question
Wary of commitment, professional/personal
Layoffs Cynical & Pessimistic
No Common Heroes Comfortable with Change
Self-reliant; fend for themselves as Latch-Key Children
![Page 20: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/20.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
The Brady Bunch
Pet Rocks
Platform Shoes
Cabbage Patch Dolls
Disco
The Simpsons
Super-hero Cartoons
School House Rock
Evening Soaps
E.T.
CULTURAL MEMORABILIA. GEN X.
![Page 21: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/21.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
FOUR GENERATIONS IN THE WORKPLACE.
![Page 22: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/22.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
Traditionalists • Loyal
Boomers • Driven
Gen X • Balanced
Millennials • Eager
WORK ETHIC. FOUR GENERATIONS.
![Page 23: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/23.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
VIEW OF WORK. FOUR GENERATIONS.
Traditionalists • It’s necessary • An obligation
Boomers • It is exciting • Adventure
Gen X • It is a challenge • A contract
Millennials • It is done to make a
difference • A means to an end
![Page 24: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/24.jpg)
EXPECTATIONS OF WORK. FOUR GENERATIONS.
Loyalty, Respect Authority
Common
Goals
Performance
Compensated for doing job
Competitive
Optimistic, Team-
Oriented
Results
Reward for Results
Self-Reliant
Skeptical, Career-Oriented
Results + Fun
Reward for Outcomes
Pack-Oriented
Self important, Loyalty to
Others
Career
Seek rapid success
![Page 25: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/25.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
TRADITIONALISTS
Individual
BABY BOOMERS
Team Player Loves Meetings
MILLENNIALS
Participative
GEN X
Entrepreneur
INTERACTIVE STYLES. FOUR GENERATIONS.
Source: Greg Hammill, “Mixing and Managing Four Generations of Employees
![Page 26: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/26.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
WORK STYLES. FOUR GENERATIONS.
Traditionalists
• Hierarchical organizational structures • Consistency and uniformity • “These are the rules.”
Boomers
• Coined “team building” • Live to Work, until Retirement • “Let’s talk about the rules.”
Gen X
• Work to live, not live to work • Flexibility in work, life • “Break all of the rules.”
Millennials
• Exceptional multi-taskers • Flexibility in work hours and dress code • “Redefine the rules.”
![Page 27: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/27.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
LEADERSHIP STYLES. FOUR GENERATIONS.
Traditionalists • Directive • Command-and-control
Boomers • Consensual • Collegial
Gen X
• Everyone is the same • Challenge others • Ask questions
Millennials • TBD
![Page 28: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/28.jpg)
TRADITIONALISTS
Satisfaction of a job well done
BOOMERS
Money, title, recognition,
the corner office
GEN X
Freedom, self-manage, time to
prioritize own projects
MILLENNIALS
Work that has meaning, flexibility; growth and learning opportunity; praise
MOTIVATORS. FOUR GENERATIONS.
![Page 29: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/29.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
RESPECT AND LOYALTY. FOUR GENERATIONS.
Traditionalists • To the organization
Boomers • To the profession
Gen X • To the individual
Millennials • To co-workers and friends
![Page 30: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/30.jpg)
MANAGING AND LEADING FOUR GENERATIONS.
Recognize their loyalty, experience.
Select
activities that show what they know.
Focus on
evolution, not revolution.
Acknowledge their
contributions.
Be aware of competitive
nature.
Offer continued
training on life skills, balance.
Respect their skepticism;
establish your credentials.
Use humor.
Let them know you like them.
Talk career,
not job.
Provide ongoing and
remedial training.
Teach in short
modules.
Test often. Make it fun.
Allow collaboration.
![Page 31: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/31.jpg)
TRADITIONALISTS
Loyal to their clients
and/or customers
BOOMERS
Making a difference
GEN X
Building a career
MILLENNIALS
Work that has meaning
#1 REASON TO STAY OR LEAVE JOB. FOUR GENERATIONS.
![Page 32: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/32.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
COMMUNICATION PREFERENCES. FOUR GENERATIONS.
Traditionalists
• Let’s have a conversation • Face to Face • Formal • Memo
Boomers • Call me on my cell anytime • In person • Semi-formal
Gen X
• Send me an email • Irreverent • Call me only at work • Direct and Immediate
Millennials
• Text me or IM me • Twitter • Fun, Informal, Slang • Email or Voicemail
![Page 33: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/33.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
COMMUNICATION GAP.
“Grandpa is showing us how they sent a text when he was a kid.”
![Page 34: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/34.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
IMPROVING FEEDBACK AND COMMUNICATION. FOUR GENERATIONS.
Traditionalists • “No news is good news.” • May not be receptive to feedback • 50% have not received feedback training
Boomers • “Once a year; formal and documented.” • Don’t appreciate it • Initiate weekly informal talks; document talks
Gen X • “Sorry to interrupt, but how am I doing?” • Give immediate and regular feedback • Be direct and to the point
Millennials • “I want it with the push of a button, anytime.” • Consider electronic connections; use visuals • Allow an active role in creating work plans
![Page 35: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/35.jpg)
Culture Transformation Resources, LLC * www.CTRConsultingServices.com
COMMUNICATION DIFFERENCES.
![Page 36: Gen X, Xtreme to Xhausted by CTR](https://reader031.fdocuments.us/reader031/viewer/2022021815/5871d4d31a28ab423c8b6665/html5/thumbnails/36.jpg)
www.CTRConsultingServices.com
Pleasecontactusforthecompletepresentationorotherpresentations:• MillennialsBendingtheRulesintheWorkplace• GetReadyforGenZ–GenZonFire• UnlockingSecretsofBabyBoomers• Traditionalists,TheSilentGeneration–Healthy,WealthyandWise• LeadingMultigenerationalEmployees• FiveGenerationsWorkingTogether
Ms.Harrisisavailableforkeynotepresentations,managementtraining,leadershipworkshops,retreatsandothercorporateandnon-profitengagements.
Andre S. HarrisPresident & Proud Gen X Culture Transformation Resources, LLC www.CTRConsultingServices.com [email protected] 1-877-CTR-1236 OR 1-877-287-1236 @AndreHarrisCTR Andre Harris CTR www.linkedin.com/pub/andre-harris/31/56a/744/