In this edition we talk about our presence at the Doble show in Boston, how to order Hydrans for Ester based oils and announce the first TRANSFIXTM DGA 500 shipment.

I also want to remind you about the important legal entity name change about which you should have received a letter about. Effective 1st May 2015, Kelman Ltd. will become GE Grid Solutions (UK) Ltd. This has administrative concequences that require your urgent attention.

Message from Dominique

Get access to the ITP siteWe regularly release new product information and updates on the Transformer M&D - ITP Product Information Site. The site helps you build your knowledge of M&Ds products and find answers to your questions. If you have not already got access to the site please contact Philip Cassidy at philip.cassidy@ge.com

ITP NewsletterApril 2015

We in Product Management have been active in writing technical papers that can be presented at trade conferences or that you can distribute to customers to increase their level of knowledge and understanding. While some are reviewed by industry peers for technical content and are only accepted and published after review, others follow a less formal process but are none the less very instructional and full of information.

A paper entitled PAS for online DGA monitoring was recently reviewed and published by NETA in the February edition of their monthly magazine. The mission of the InterNational Electrical Testing Association (NETA) is to serve the electrical testing industry by establishing standards, publishing specifications, accrediting independent third-party testing companies, certifying test technicians and promoting the professional services of its members. This article under the NETA banner gave great coverage of our Photo Acoustic Spectroscopy technology and clearly outlined the advantages of our technology compared to the more traditional GC technology.

Another two part white paper entitled New Era Transformer Fleet Management was also prepared and released. Part 1 covers the challenges encountered by utilities in realizing their condition monitoring vision while part 2 covers the solutions afforded by using modern new era asset fleet management software. These two papers are fairly long and cover the issues in some depth and can be used as a good reference for customers as they will recognise some of their pain points and how a software like Perception can help them.

All these papers are available to download from the ITP site under the heading Application Examples and then GE Technical papers.

GE M&Ds Latest Technical Papers Last month, GE M&D attended the International

Conference of Doble Clients in Boston, USA. We had a stand as usual where we showcased our product range and where we introduced our new TRANSFIX DGA 500.

We met with a number of our key North American customers, including Duke, Southern California Edison (SCE) and Southern Company (SoCo). Im pleased to report that every single customer I met with spoke highly of their recent experiences with GE M&D and were positive about our strategy of focusing on improving product quality and the total M&D experience for our customers.

The attendance also had an international flavour and we were able to keep an eye on our competitors and gauge any new development. All in all, a good show for our customers to take a pulse on the transformer industry and for us to introduce our latest product.

Doble Boston 2015 By Graham Mc Guigan

First TRANSFIX DGA 500 Shipped!

We have now published customer reference lists for all of the GE M&D products. If you spot any customer that we have missed, please let us know.

Apr 16, 2015 - Customer end user list for IntellixTM MO150 Apr 13, 2015 - Customer end user list for KelmanTM TAPTRANSTM

Apr 13, 2015 - 2015 Annual ITP Survey launched Apr 10, 2015 - NETA paper on PAS technology Apr 09, 2015 - Legal entity name change announcement Apr 07, 2015 - Kelman brochures now in Brazilian Portuguese Mar 20, 2015 - Customer end user list for Intellix GLA 100 Mar 18, 2015 - TB on Perception downloader issue for TRANSPORT XTM

Mar 16, 2015 - Presentations from Toronto GA global sales meeting Mar 06, 2015 - Customer end user list for TRANSFIX PLUS

We are pleased to announce that we have new partners in North America:

Advanced Power Products & Solutions Altelec Engineering Services Bluefin Energy Solutions Inc. Border States Electric Supply Of Tennessee Ewing Two Native American Transformer Solutions Polytech Electricial Sales Inc.

We look forward to working together. As always, we encourage our channel partners to sign up to the Transformer M&D - ITP Product Information Site to access a wealth of useful resources.

We have sent you 2 weeks ago a separate email inviting your company to participate in the 2015 GE Monitoring & Diagnostics (M&D) Annual ITP Survey.

The aim of this survey is to look at how GE M&D and its ITP partners work together and how we can best help you further. We ran a similar survey last year and would like to see if you have felt the resulting improvements we have made in 2014. We would also like to better understand how we can help you further and form a better and closer working relationship.The survey is available online at: https://ulstersocialsciences.az1.qualtrics.com/SE/?SID=SV_elhHPWwBozzOs0l

Please take the 5-10 minutes it takes to answer the multiple choice questions. You can even do it from your smart phone as it reformats to fit.

It would be much appreciated if you could try and do it in the next few days.We will of course publish the results in aggregate like last year to give you feedback. So far, only 12 ITPs have answered and 18 others have started the survey but not completed it . So please make sure you complete the on-line survey. Looking forward to reading your results and comments.

Over the past 30 years the Hydran Technology has primarily been used on transformers operating with mineral based oils. Today the market is changing and some customers are starting to move towards more efficient and safer Ester based oils.

Natural Ester based insulating fluids are derived from renewable vegetable oils which provide customers with both environmental and operating benefits. Ester based oils address the shortcomings of mineral oil: high flammability, poor moisture tolerance and high environmental impact. Due to their safety characteristics, they are an ideal choice for transformers positioned indoors, underground and in densely populated areas.

GE is pleased to announce that after extensive testing, the Hydran sensor technology has been approved to work on transformers that are operating with either Natural Ester or Synthetic Ester based oils. The family of products based on the Hydran technology (Hydran 201Ti, Hydran M2 and the Intellix GLA 100) can therefore, all be used on transformers with the following insulating oils:

Mineral based oils - calibrated in Voltesso 35 manufactured by Mobil Natural Ester based oils - calibrated using Envirotemp FR3 manufactured by Cargill Synthetic Ester based oils calibrated using Midel 7131 manufactured by M&I Materials

In order to achieve the best possible accuracy when using different types of oil, we calibrate sensors in the 3 different types of oil stated above. You must therefore, state what oil is going to be used in the transformer to be monitored and order the appropriate version of the DGA monitoring product.

Example: Hydran M2 will now be available with 3 different part numbers:

Hydran_M2 For mineral oil Hydran_M2-NE For natural Ester based fluids Hydran_M2-SE For natural Ester based fluids

(The price list will be updated shortly)

Dominique Legrand - M&D Marketing Manager

Dominique.Legrand@ge.com

GE Digital Energy, Lissue Industrial Estate East, Unit 1, 7 Lissue Walk, Lisburn BT28 2LU, United Kingdom

GE, the GE monogram, Kelman, Hydran, Intellix, TRANSFIX, Kelman TAPTRANS, TRANSPORT X, are trademarks of the General Electric Company.

Latest ITP Site Updates:

Customer Reference Lists Now Availible Welcome New Partners

HydranTM products can now go beyond mineral oilBy Alfonso Ambrosone

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Overall, what level of support do you feel GE Energy gives ITPs ? Low 6% Medium 42% High 52% Were M&Ds improvements to provide better support useful ? Yes 97% No 3% How useful would you rate the ITP site ? Never used 3% Poor 3% OK 15% Useful 48% Very Useful 30%

Products where you think you have indepth or expert knowledge Hydran M2 57% Transport X 54% Hyadrn 201Ti 42% Transfix 42% Minitrans 33% Multitrans 33% Taptrans 30% GLA 100 27% MO150 21% Perception 12% BMT 300 6% Products where you think you have poor knowledge BMT 300 21% MO 150 18% GLA 100 15% Taptrans 15% Multitrans 12% Perception 12% What type of training do you prefer?

Face to face 45% Video 27% PP presentation 15% Other 3% Where do you prefer to receive training ? ITP location 61% M&D Lisburn 39%

How interractive is your regional Sales Manager Very 67% Somewhat 27% Not 6% How often would you be in contact with your SM ? Daily 15% Weekly 67% Monthly 12% Quarterly 3% Hardly ever 3%

Do you know who to contact for which concern ? Yes 73% No 27% Top 10 areas where you would like better support Product training 20% Market information 16% Sales training 11% Product information 10% Installation training 8% More SM interraction 7% Incentive/challenges 7% Marketing material 7% Success stories 6% Customer events 5%

2014 M&D Annual ITP Survey

Key other comments and requests: - Need more product training - Small intro to ITP site for new ITPs - Access to more demo units -Moreapplicationexamples- Publish success stories -TransformerexperttohelpusanalyseDGAresults - Recommended thresholds for alarms - Training on trouble shooting, minor repairs and part replacement - Support for esther based oil (synthetic and natural)

APLAMINDEURMEANAM

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3Years as an ITP