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Date: March 30, 2009

Geospatial Competency Centre Progress Review and Recommendations

Contents

Completed Deliverables Mandate and Principles Business Problem Assessment (Problem

Domain Target Business Vision Services (Service Model Profiles)

Proposed Business Model Geospatial Governance Framework Proposed GCC Functional Organization GCC Value Proposition GCC Maturity Path

Business Problem Assessment (Problem Domain) Clients don’t know who to go to for services Uncoordinated project planning for projects employing geospatial

functionality Increased client pressure to integrate geospatial data with their

mission critical databases Need to better manage resources, skill and development to address

changes and increasing business demand Funding for core geospatial data set maintenance and collection is

partially funded on revenue from charging for data Need to enable integration of all core geospatial data sets with the

central repository Need to ensure groups responsible for core data maintenance (core

geospatial data set list) are compliant with standards for currency and content

Need to define corporate geo-application development vs. business (divisional) application development

Need to better utilize existing geospatial tools and development environment

Need for better access and maintenance of core geospatial data sets Need for coordinated policy development for managing the geospatial

environment Lack of coordination to address increasing need for public access to

public data (WEB 2.0) Need for Geospatial data to be treated as mission critical

Target Business Vision

Effectively respond to city priorities through geospatial governance, planning and coordination

Central administration of the core geospatial data

Formalized geospatial user group representing the respective lines of business requirements for geospatial needs

Corporate and business geospatial application development

Corporate and division maintenance of spatial data sets

A series of standard geographic datasets

Data management responsibility (Governance)

Suite of applications that leverage the geographic information

A series of workflows that would transactionally maintain these datasets

Stable organizational and political environment is needed

Leaders and liaison working full time on collaborative efforts and partnering

Dangermond, J. (2008). A vision for a national geographic information system. GeoFocus (Editorial). 8. 1-11

TARGET VISION Industry Vision

Geospatial Core Services - Combined

Connect with external processes from ABC’s, MPAC, statCan, Utility

Companies, private sector companies spatially enabled data.

Access critical infrastructure data, Access National/Provincial SDI, other geoportals

Coordinate with City programs that purchase, create and/or maintain core

spatial data

Coordinate with Internal City programs that create and maintain business data

Maintain and Acquire Core Geospatial Data including

Referencing Layers

Provide functional and physical

modelling services

Provide conceptual business, process and data modelling services

Participate, manage, or lead committees that validate, approve, and develop geomatic research objectives, priorities, products, and services

Maintain metadata, standards/specifications, performance

metrics

Provide geospatial data acquisition, collection,

conversion, transformation, linkage, population, and QA/QC

services

Build and Maintain 24/7 Core Geospatial database

infrastructure, hardware, software, license

management

Provide geospatial data, products, aftercare support, promotion, marketing, CEPD, training

Enable publishing, catalog, discovery,

display services

Nov 17, 2008

Provide geo-coding, data scrubbing services

Provide data extraction, analysis, interpretive, and cartographic services

Build geospatial databases and

applications

Provide access services

Provide linkage tools

Installation Services

Develop enterprise geospatial management framework, including policy, SLA, access, distribution, stewardship agreements

Access and Installation of Core Geospatial Data

GIS Integration/ERP

Proposed Geospatial Business Model – Framework as agreed December 2008

Technical Services Division

Engineering Surveys

Land & Property Surveys

DataIntegrationServices

SurveyingServices

Geospatial Governance Committee and Geospatial User Group

Proposed Geospatial Governance Framework

ITD Geospatial Competency Centre

Geospatial BusinessServices

Product Management

Services

Geospatial Content

Management

Application IntegrationServices

GeospatialPlanning

and Policies

ApplicationInfrastructure

Services

Primary Point of Contact

Mapping Services

Geospatial Services Model

Technical Services Division

Engineering Surveys

Property Surveys

DataIntegrationServices

SurveyingServices

GCC Governance and Formalized Spatial User Group

GeospatialCity Clients

WaterApplications

TransportationApplication

..Other..

ITD Geospatial Competency Centre

Geospatial BusinessServices

Product Management

Services

Geospatial Content

Management

Application IntegrationServices

GeospatialPlanning

and Policies

ApplicationInfrastructure

Services

Primary Point of Contact

BECS

BECS

BECS

BECSCRM SD&S PPM SP&A TIS

City DivisionsCity Divisions

ITD

Support Service(Manager)

Spatial Application Services Lead(s)

Application Integration Services Lead(s)

•Application development & sustainment•Geospatial Infrastructure •Integration with enterprise systems•Reusable scalable tools development•GIS Research and development

•Core Data Base Administration•Core data integrity •Data access•Data security

Project Director GCCProject Director GCC

GCC Governance Committee

Proposed Functional GCC Transformational OrganizationWithin Capital Project

Client Facing Service(Manager)

Geospatial Business Services Lead(s)

Geospatial Content Management Lead(s)

•Primary point of contact/Bus Analysis•Emergency services, Project Planning•Interface with CRM•Training•Triage of requests•Client Services

•GIS/Mapping Analysis•Extraction•Publishing Service•Data conversion & scrubbing•Product Research

•Data acquisition & maintenance•Mapping Data Services•Cataloguing•Meta data entry•Data Quality Assurance

•Business Case Review•Service Management•SLAs & OLAs

Product Management Services Lead(s)

Geospatial Planning, Architecture & Policies

GCC Strategic PlanningPolicies & Architecture

GIS User GroupGIS User Group

GCC Value Proposition

GCC is the recognized primary point of contact in the City of Toronto for geospatial services and data

Provides strategic value in geospatial data access and deployment Better coordination of projects employing geospatial functions Integration capability of all core geospatial data sets with the central

repository Compliance to standards for data currency of core data maintenance Clear delineation of corporate geo-application development vs. business

(Divisional) application development Better utilize existing geospatial tools and development environment Clear accountability of core geospatial data sets access and

maintenance In collaboration with Technical Services, SD&S Geospatial Managers will

coordinate policy development for managing the geospatial environment Better access opportunities for addressing increasing need for public

access to public data (WEB 2.0) Geospatial data will be treated as Mission Critical Better opportunities to integrate geospatial data with other mission

critical databases

GCC Maturity Model

Desired End State

•Clear Governance and SLA accountability

•Consolidated Core Geospatial Infrastructure

•Customer satisfaction metrics

•Effective marketing of geospatial services

•Clear OLA between ITD, City Divisions, and Technical Services

• Public access to city’s geospatial data

Proposed State

•GCC is recognized as the Primary contact

•GCC develops standards in collaboration with Technical Services

•Mapping services assumed by GCC

•Surveying services assumed by TSD

•Better coordination for Geospatial projects and services to divisions

•GCC develops Geospatial corporate applications for City Divisions

•Effective Geospatial data sharing

•Geospatial data is corporate & mission critical data