POWER

LIFECYCLE MANAGEMENT

GASSERVICE SOLUTIONS

Extensive service solutions in

power generation:

NEW AND IMPROVED PARTS

RECONDITIONED PARTS

ADVICE AND OPERATIONAL SUPPORT

FIELD SERVICES

PERFORMANCEIMPROVEMENTS

SERVICE CONTRACTS

SERVICES ONOTHER OEM

close to 25percent of the world‘s

power production capacity depends on

Alstom technology

52,000employees around the world in 70 countries

100years of industry leading expertise

With our recognised expertise all over the

solutions to the challenges of today.

CLEAN POWER TODAY!™We recognise the need to improve the environ-mental balance of legacy plants while increas-ing adoption of new clean energy solutions.

PLANT INTEGRATOR™Our solutions maximise performance by optimising the complex interactions between sub-systems from design to operation.

LIFECYCLE MANAGEMENTAt all stages of the lifecycle we support owners to maximise their return on investment while minimising negative environmental effects.

Alstom is a global leader in power generation with a portfolio of products covering all fuel types. From fossil and biomass to nuclear and renewables, close to 25% of the world’s power production capacity depends on Alstom Power technology and services.

Whether in design, manufacture, procurement or servicing, Alstom Power is setting the benchmark for innovative technologies that provide clean,

products from single components to complete turnkey power plants. Our Plant Integrator™ approach and power automation and control solutions ensure the optimisation of all elements to derive the maximum lifetime value from all our customers investments.

Alstom Power has more than 100 years of experience in engineering, procurement and construction (EPC) of new power plants. But our engineers

With operations in 70 countries, Alstom Power is close to customers all over the world, ensuring rapid response and service excellence at all times.

Welcome to Alstom Power

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Forward thinking servicesA strategy to secure investmentsUtilities, independent power producers and merchant power generators are all looking to maximise the returns on their asset investments by optimising operations and managing risk. As a leading Original Equipment Manufacturer (OEM) and turnkey power plant provider, we possess extensive technical expertise and equipment know-how, which we can share with you. This reduces the need for you to make large investments to develop your own in-house capabilities.

Upgrading to keep your plant competitivePerformance upgrade packages using the latest state-of-the-art of gas turbine and combustion technology help plant owners produce more power with less fuel while reducing emissions. Extending the operation intervals between outages enables more production time and reduces maintenance costs. Our innovative reconditioning uses the latest proven technology in existing designs to keep engines competitive throughout their lifetimes.

Not just for Alstom equipmentWe are not limited to servicing Alstom equipment. Many of our customers have equipment from other manufacturers but are drawn to Alstom by the unique

needs.

With operations in 70 countries, Alstom is close to customers all over the world, ensuring rapid response

and service excellence at all times.

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PLANT INTEGRATOR™

TM approach: it helps operators to maximise their total plant performance while fully complying with environmental, regulatory and commercial constraints.

RESEARCH & DEVELOPMENTR&D at Alstom Power ensures that plants maintain productivity and also meet environmental requirements. We focus on continuous improvement of products and solutions to deliver to our customers the technology advantage of a leading OEM. In order to make existing plants more competitive over a lifetime, we are developing a broad range of innovative capabilities. These cover product upgrades, component and system modernisations, repairs and improved parts, outage optimisation, consultancy tools and remote monitoring services.

HERITAGEThe history of Alstom is, above all, a history of an industrial and technological adventure that has continually carried the Group toward excellence. It is also the history of successive acquisitions of some of the world’s most reputable and powerful companies that have made the present-day Alstom a global leader in energy production and a worldwide Group, that is truly “shaping the future”.

Partnership through

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In-depth portfolio combined with broad experienceIn today’s power generation and industrial markets, plant owners and operators seek to establish long-term cooperation with major Original Equipment Manufacturers. They look for partners who are willing and able

emissions throughout the lifetime of their equipment.

As part of Alstom’s commitment to providing complete plant services for optimal performance, we are dedicated to supporting you to cost-effectively maintain your gas turbine and combined-cycle (GT/CC) power plants.

the plant lifecycle or if requested simply on single components including:

New and improved partsReconditioning partsAdvice and operational supportField servicePerformance improvementsService contractsServices on other OEM gas turbines

out the plant’s lifecycle

OUR COMMITMENTSContinuous improvement and integrated plant approach to achieve synergies that are missed in traditional component-based approaches throughout GT/CC lifecycle

-ness needs Optimisation of availability and long-term reliability by preventive maintenance

Alstom continues to

be there through your

plant‘s life with a focus

on performance to

meet changing market

conditions and changing

asset strategies.

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New and improved parts

experience, Alstom is able to deliver top quality, state-of-the-art solutions for all your part management needs.

Our offer focuses on keeping plants available and optimising total plant lifecycle performance wherever possible. That is why, in addition to standard parts, we offer upgrade and customised components and stock emergency spares to minimise unscheduled

and performance.

boundaries: for example, with our proprietary high-strength materials and coating procedures. Leaving nothing to chance, we also operate full-scale, gas turbine test rigs and deliver parts through a high-end parts management system with full traceability and data accessibility.

Supporting your

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maintenance strategy

Based on its large heritage, its comprehensive knowledge of all types of equipments and technologies, Alstom services both its own and other OEM components.

Reconditioning partsIf you are looking to optimise plant lifecycle economics and minimise your total cost of ownership, consider reconditioning as opposed to replacing. The decision to recondition is best taken in context. That is why our complete service package offers on-site inspection, metallurgical analysis, lifetime evaluation, component reconditioning and spare parts for substitution.

Our reconditioning activities are supporting both Alstom and other manufacturers’ equipment. Building on experience and monitoring

This allows us to always respond rapidly and accurately with parts, work scope and scrap estimates.

Our reconditioning service covers the full range of noble parts:

Turbine components: vanes, blades and segments Compressor components: blades and vanes Structural parts: vane carriers, liners and hot gas casings Combustor components: lances, burners, swirlers, etc.

Besides global on-site assessment capabilities, Alstom’s reconditioning network includes six strategically located workshops, bringing us closer to customers around the world. Our reconditioning specialists are committed to providing top quality services through advanced technology, professionalism and service expertise.

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Assisting you at all stages

Advice and operational support

best-in-class technical assistance and support for any manufacturer’s design through our teams of support service engineers who build on the experience of an unmatched installed base. Alstom’s innovative support services and solutions include:

Plant Assessment Services

operation or nearing the end of its design lifetime, there is always potential for improvement.

A total plant assessment enables you to align plant improvement measures with your business strategy and to identify and achieve synergies that would be missed using traditional component assessments.

The scope can cover engineering investigations of individual components and systems, or it can be a comprehensive assessment of the entire power plant. While each plant component is individually assessed, power plant performance also depends on the complex interaction between all components, operational processes and systems. The total plant approach is achieved by combining the operational experience of your staff with Alstom’s extensive full-plant integration experience and the resources of the Alstom Plant Support CenterTM, whilst incorporating best practices in plant optimisation into the recommendations for improvement.

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of the plant’s lifecycle

Plant Support Center™ Alstom’s Plant Support Center™ (PSC) offers fast and comprehensive technical support solutions to keep plants competitive. Besides remote monitoring and diagnostic services, the PSC provides 24/7 operation support and direct access to a global network of technical experts who assist in troubleshooting, assessment and recommissioning and analyse equipment trends.

Besides practical experience, our plant operation experts rely on comprehensive and proprietary knowledge management tools. If

support or more detailed investigations.

Power Plant Personnel TrainingBasic and additional training is vital in any technology business and absolutely critical for a power plant operator. With our International Training Centre in Switzerland and a mobile computer-based plant simulator for on-site training, Alstom is a competent partner for all your operator training needs. We cover:

Alstom equipmentPower plant operation and maintenance training

Simulator-based operational training

If you need help in identifying the knowledge level of your plant personnel and evaluating the gaps, then Alstom’s Training Consulting Services are a good place to start.

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Delivering solutions to maximise

Field serviceGlobal competence, local presence: Working with Alstom means you can partner with local experts who understand your market

outage management experience as we service, upgrade or repair our customers’ plants.

to minimise outage time and improve our customers’ plant performance.

Inspection, repair and overhaul servicesRecommissioningOutage planningInstallation and erectionTroubleshootingOn-site testing, monitoring and diagnostics

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your asset performance

Advanced technology with local services.

Performance improvementsIf you need more power from less fuel while reducing emissions, why not consider Alstom’s Performance Upgrade Packages. Based on proven solutions and the latest combustion technology advances, these Alstom packages combine: performance upgrades, lifecycle

Our reliable solutions allow older engines to continue operating competitively: To constantly improve competitiveness over the

plant assessments. In collaborative investigations we help customers to identify areas for further improvement.

Through continuous innovation, we develop our product range of upgrade solutions to enhance existing turbine designs and to

mode. Additionally, our integrated plant approach also allows us full use of gas turbine upgrades.

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Optimising for

Service contractsAlstom’s service contracts are tailored to meet all your operational, maintenance and support requirements. Whether you prefer a

you can be sure of a win-win situation. The scope of services and equipment covered, as well as contract duration and risk sharing, can be perfectly adapted to your needs.

Long-term agreements

immediate advantages:

Fixed preferential prices for parts and services Flexible scope to suit operative strategy Extendable to include almost any aspect of plant operations

Alstom’s operation and maintenance contracts let plant owners devise completely new management strategies by outsourcing risks and responsibilities. Take advantage of performance and availability guarantees through tailored agreements that perfectly suit your required service and equipment scope. Alstom’s O&M contracts are fee-based agreements that:

Mitigate risks Leverage Alstom’s extensive experience in plant asset managementCan be adapted to suit your business strategy

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increased output

Services on other OEMThe Alstom Company PSM (Power Systems Mfg, LLC) provides a wide range of technologically-advanced aftermarket gas turbine

Alstom machines. These products incorporate the latest engineering improvements, materials, coatings and aero-thermal designs. As a result, their performance, life cycle cost and durability equal, and often exceed, anything available from any other source.

Entire range of fully-compatible compressor, combustion and hot gas path components for the 7FA and 501F enginesPerformance upgrade packages for the 7FA and 501F engines that increase power output and inspection intervalsPSM’s ultra-low emissions LEC-III® combustion system for B, D and E class engines including drop-in combustion and hot gas path

From our reconditioning facilities in Jupiter, Florida or in Dubai, UAE, which are part of the global Alstom technology network, PSMspecialists provide reliable, long-lasting repairs thanks to extensive experience in the aero, thermal, mechanical and combustion aspects of gas turbine design.

worldwide, supporting a wide range of power equipment including gas turbine, generator, steam turbine and auxiliary equipment.

Our Monitoring Center in Jupiter monitors turbines and overall plant performance 24/7. We use real-time data from the plants to track key performance indicators, provide early warnings of potential issues, analyse causes and recommend improvement solutions.

budgets and lower costs over the life of the agreement.

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References

Bundang, Korea

Plant: 1 x KA11NM-5 1 x KA11NM-3

Customer: Korea South East Power Company

Scope: Upgrade of 8 units

Operation: Base load

Power boost equivalent to one extra gas turbine at a considerably .

Kuala Langat, Malaysia

Plant: 1 x KA13E2-3

Customer: Genting Power Sdn. Bhd.

Scope: O&M contract total plantOperation: Base load

In 2011 a type C inspection on the GT13E2 was carried out in just 21 days - including a C inspection on the generator.

Taranaki, New Zealand

Output: 400 MWCustomer: Contact Energy

Scope: Total plant performance assessmentOperation: Base load

Total plant performance assessment and customised improvements lead to

With over 100 years’ experience and an installed base of 75 GW in 700 operating gas turbine units, Alstom offers the full range of services, from spare parts to integrated performance improvements and total plant management.

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Worldwide presenceWe are where our customers are

manager close at hand and available around the clock to respond to your needs.

AMERICASDanvilleRichmondRichmondRichmondJupiterJupiterJupiterSao Paulo

EUROPEBadenBadenBadenAshby BirrKarlovac

MIDDLE EAST / ASIA PACIFICDubaiDubaiDubaiKuala LumpurKuala Lumpur

Reconditioning WorkshopExecution CentreProduct CentreField Service Network

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ALSTOM (Switzerland) Ltd.Brown Boveri Str. 75401 BadenSwitzerland

www.alstom.com/power

ALSTOM Power Inc.1200 Willis Road

USA

Bhd 5th Floor Chulan Tower 3Jalan Conlay50450 Kuala LumpurMalaysia

ALSTOM Power Service FZEPO BOX 17108Jebel Ali Free ZoneDubai, U.A.E.

Alstom contributes to the protection of the environment.This brochure is printed on environmentally-friendly paper.