EFFECTIVE COMMUNICATIONS IN CRIMINAL JUSTICE SETTING7

Criminal Justice Training Job AidRoxabel Perez GarciaCJA/304February 23, 2015Ross Horne

Criminal Justice Training Job Aid

A Correctional Officer has to possess excellent communication skills. Within their daily activities officers encounter people of all races and diverse communication. Correctional Officers may in some occasions make public statements and appear in court. In order to communicate with them effectively and pass the accurate message to the public, they should have great verbal and non- verbal skills.

Public Announcement to the Press When preparing for a public statement to the press, the police officer should be familiar with certain verbal and non-verbal communication. Provide a clear and short-term dialog. Be prepared to communicate on different levels. Use the correct vocabulary. Have a respectable choice of words to avoid sending an incorrect message to the media. The media may misconstrue a message incorrectly when an incorrect choice of words is used. Avoid any facial expressions as it speaks louder than the verbal communication. [Add body language, and proper dress.] Uphold eye contact with the people because this will help the media comprehend the message. The officer may use gestures to clarify the message therefore, avoid exhaling or mumbling when a question is ask as this sends an incorrect message to the public.Testifying in Court

Correctional Officers are held at a higher standard not only officer is representing his self but the agency. Officer must maintain a high standard of professionalism verbally and non-verbally. Officers should dress for their court presence. [Add clean neat, professional appearance.] Prepare yourself for questions. Know the incident, read reports, know the evidence. Is important for an effective communication and credibility. Listen carefully; think before you talk everything you say is under review. Look and be observant because this will communicate that you serious about being precise and alert. Be genuine and honorable because trials are serious matters for everyone involved. [Add body language and be careful of facial expressions.]

Communicating with Peers and Inmates in a Correctional Facility

Law enforcement and correctional agencies share a mutual goal which is public safety through decreasing crime. Correctional agencies emphasize the intend to rehabilitate, and enforce rules and regulations of the institution. Maintain an open communication. The Mathematical Model consist six elements 1. Source 2. Ecorder 3. Message 4. Channel 5. Decoder 6. Receiver, in other words the 1. Person 2. Person or phone 3. Words spoken 4. Electrical impulses 5. Other person or ear peace. 6. Mind of listener (Shannons Model) a communication process effective in the Correctional system.

Information exchange. Mutual public safety. Use Active Voice [Add the importance of body language.] Communicating with Peers and Inmates in a Juvenile Correctional Facility Juveniles are young individuals fifteen years and under. When communicating with them, the correctional officers should do the following:

Use simple dialect that the individuals under the age of eighteen will comprehend. Carefully choose words Be an authoritative in the officer communication to build respect. Comprehend the juveniles language in order to shape communication between each other. When this is accomplished, the officer may be able to comprehend the needs and actions of the juveniles. [Add the importance of body language.]

ReferenceWallace, H., & Roberson, C. (2009).Written and Interpersonal Communication(4th ed.). http://www.policeone.com/legal/articles/1459523-Are-you-ready-to-testify/Schemalleger, F. (2011).Corrections in the 21st century(5th ed.). : McGrawHill.

Written Assignment Grading FormWeek 2 Training Job Aid

Content 7Points Earned: 9

All key elements of the assignment are covered in a substantive way. Major points are stated clearly; are supported by specific details, examples, or analysis. Choose one of the following criminal justice roles; police officer, corrections officer, or Juvenile corrections officer. Write a training job aid that provides tips on verbal and nonverbal communication in all of the following situations; Public announcement to the press. Testifying in court. Communicating with peers and inmates in a correctional facility. Communicating with peers and inmates in a juvenile correctional facility. Identify two guidelines or preferred practices for each situation. One to three references. APA formatted The paper links theory to relevant examples and uses the vocabulary of the theory correctly.

Name: Roxabel Perez GarciaComments: Key elements of the assignment were met.More detailed information regarding the importance of body language. 60% of the meaning of any message is from body language.Good examples given.This was a training aid, but not information on what type of training aid (posters, story boards, pamphlets) or how it was to be used

Organization 1.5Points Earned: 2.5

The tone is appropriate to the content and assignment. The introduction provides a sufficient background on the topic and previews major points. Paragraph transitions are present, logical, and maintain the flow throughout the paper. The conclusion is logical, flows from the body of the paper, and reviews the major points.Comments: Tone was appropriate for the subject matter.

Mechanics 1.5Points Earned: 2.5

The paperincluding tables and graphs, headings, title page, and reference page is consistent with APA formatting guidelines and meets course-level requirements. Intellectual property is recognized with in-text citations and a reference page. Rules of spelling, grammar, usage, and punctuation are followed. Sentences are complete, clear, concise, and varied.Comments:No obvious spelling or grammar errors noted.

Total Point Earned: 9-40% late penalty=5.4Comments: An overall good assignment. More specific detail could have been added in regards to body language, and you did not specify what type of training aid it was.I am aware that this past week was somewhat overwhelming, but you did submit this assignment. It was two days late, please attempt to submit your assignments on time so as not to lose points off the overall score.