Gapology PowerPoint 5.18.10
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Transcript of Gapology PowerPoint 5.18.10
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GAPOLOGYHow Winning Leaders Close
Performance Gaps
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GAPS HAPPEN
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WHAT THEN?
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IDENTIFY THEM
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CLOSE THEM
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HOW?
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MARK THIENESWith Brian Brockhoff
How Winning Leaders Close Performance Gaps
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GAPOLOGY IS
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How Winning Leaders Identify and Close Performance Gaps
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KNOWLEDGE GAP
IMPORTANCE GAP
ACTIONGAP
Performance Gaps
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“WHAT do you want me
to do?”
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“HOW do you want me
to do it?”
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KNOWLEDGE GAP
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HOW DO YOU CLOSE THE GAP?
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Don’t Know
KNOWLEDGE GAP
Teaching
Training
Talent
GAPOLOGYIDENTIFY THE GAP - CLOSE THE GAP
Know
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“WHY do you want me
to do it?”
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“WHEN do you want me
to do it?”
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IMPORTANCE GAP
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HOW DO YOU CLOSE THE GAP?
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Know Know Important
IMPORTANCE GAP
Expectations
Communication
Prioritization
GAPOLOGYIDENTIFY THE GAP - CLOSE THE GAP
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“DO I CHOOSE TO DO IT?”
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ACTION GAP
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HOW DO YOU CLOSE THE GAP?
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Know Important Action
ACTIONGAP
Accountability
Culture
Commitment
GAPOLOGYIDENTIFY THE GAP - CLOSE THE GAP
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HOW DOES GAPOLOGY
FIT TOGETHER?
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Don’t Know Know Know
Important Action
KNOWLEDGE GAP
Teaching
Training
Talent
IMPORTANCE GAP
Expectations
Prioritization
Communication
ACTIONGAP
Accountability
Culture
Commitment
GAPOLOGYIDENTIFY THE GAP - CLOSE THE GAP
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GAPS HAPPEN
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HOW DO YOU CLOSE THEM
ALL?
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MARK THIENESWith Brian Brockhoff
How Winning Leaders Close Performance Gaps
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Gapology is Designed for
Any Leader Who Experiences Performance Gaps in Their Team or in
Themselves…
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And Wants to WIN!
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THE AUTHORSMark Thienes is a Senior Vice President for OfficeMax and his experiential journey encompasses 30 years of success in leading teams to winning seasons. He proudly refers to himself as “The Original Gapologist”.
Mark wrote Gapology to share his discoveries about winning leaders.
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Brian Brockhoff is an Education and Development Manager in the retail and services industry. He has led winning teams of diverse business leaders for over 25 years and is responsible for the design of numerous skill development programs.
Brian is a partner at Gapology Institute and is a Gapology Coach.
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MARK THIENESWith Brian Brockhoff
How Winning Leaders Close Performance Gaps
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