Gap Jeans ESP

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SILHOUETTE DIPSTICK #001 GAP JEANS ESP eavesdrop.silhouette.perspective ESP.SD001

Transcript of Gap Jeans ESP

Page 1: Gap Jeans ESP

SILHOUETTE DIPSTICK #001GAP JEANS

ESPeavesdrop.silhouette.perspective

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Silhouetting women for GAP Jeans

To profile women with respect to their jeans purchasing behavior for GAP

Challenge

• Conversations from Consumer Generated Media were analysed • Profiles were developed according to the female psyche when purchasing

jeans (Bargain-hunter, Style diva, Comfort seeker etc.)• Consumers were segmented into the pre-defined profiles based on

content of dialogue (key expectations analysed)

Solution

• Analysis revealed that majority of the women were bargain hunters and price was the governing factor for purchasing jeans

• Quality of jeans did not rank as one of the top needs for women across profiles

Take Aways

SAMPLE SILHOUTTE REPORT

GAP > Women’s Apparel > Jeans

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Extract themes from user generated content across customer touch points

Spark viral trends using web 2.0 concepts over the internet

Analyze drivers and patterns behind brand

perceptions

AT KALEIDOSCOPE, WE LEVERAGE SOCIAL MEDIA

DOMAIN UNDERSTANDING LEXICONS EARDRUM™ MASHUPS

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Deliverable

eavesdrop report on named brands on a periodic basis

Deliverable

silhouette report on named brands on a periodic basis

Deliverable

Strategy Consulting to leverage web 2.0 for your brand

SILHOUETTEEAVESDROPTM

PERSPECTIVE

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Page 4: Gap Jeans ESP

Fractal is a leading provider of customer intelligence to consumer-oriented businesses. Fractal's solutions help companies across the globe drive

competitive advantage through a deeper understanding of their customer base, and using this understanding to drive intelligent interaction with

customers.

United States+1 201 633 8728

Rest of the Globe+65 6443 1926

www.fractalanalytics.com

India+91 22 6704 2444

kal.eidoscope.com

KaleidoscopeSOCIAL MEDIA ESP

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