Ganc Corporate Overview
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Transcript of Ganc Corporate Overview
Great America Networks ConferencingWhy Choose Us For Your Audio, Video, and Web Conferencing Needs?
GANC Overview
•Founded: 2005•Headquarters: Chicago, IL•Customers: 1000+•Ownership: Eric Brackett and Reno
Provine
Webcam Video Operator Assisted Conferencing
Virtual Collaboration/Web Conferencing
Toll-Free Audio Conferencing
More Then 1000 Clients Across All Industries
GANC Global Services MissionProvide world-class service that allows
our clients to receive a higher level of customer satisfaction than can be found at any other Collaboration Service Provider.
This extends to all levels including: Billing, Customer Service, Operations, Technical Support, Research and Development, and any other area that can affect our clients
Customer Satisfaction – The Road to Success
Top-Notch Toll-Free Access
Customer Service
Flawless Implementation
100% Guaranteed Satisfaction
Best In Class Technology
No VOIP Means Better Sounding Calls
Simple Access To Your Conferences
World Class Customer Satisfaction• World-class customer satisfaction is GANC’s commitment to our partners and our
customers. GANC conducts regular surveys to gain feedback from our customers on their GANC audio and web conferencing experience including product, sales, implementation, and support. GANC uses the survey results to identify opportunities for improvement and to reward our employees that provide World-Class customer satisfaction.
What sets us apart:
• We are obsessed with customer satisfaction
• We measure customer satisfaction with the same intensity as we measure revenue and profitability
• Employees are compensated for delivering World-Class customer satisfaction
• Our customers are passionately positive about their decision to select our audio and web conferencing services
Collaboration Market – What Are Your Choices?
Why Do You Need a Conferencing Provider?
To communicate across the globe
Collaborate Together In a Cohesive Fashion
•To share information among your employees, clients, and business partners.
What Do We Do Differently?
•Superior customer service•Affordable pricing•Rock solid technical infrastructure•Experienced employees compensated
based on client satisfaction•Executive level awareness of any and all
client issues•Own our entire infrastructure, No
reselling
What Do We Cost?
•We help you stretch your dollars
•We customize our pricing to meet each particular client requirement
•We don’t have surcharges
•We don’t have minimum fees
Web Conferencing Feature Summary
Why Choose GANC for Your Conferencing Needs?
Conclusion – What Will Conferencing With GANC Do for You?
Next Steps