Gamification and Arbejdsglæde (Danish: Work Gladness/Joy)

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Engineering, Operations & Technology Copyright © 2014 Boeing. All rights reserved. Information Technology Gamification and Arbejdsglaede

Transcript of Gamification and Arbejdsglæde (Danish: Work Gladness/Joy)

Page 1: Gamification and Arbejdsglæde (Danish: Work Gladness/Joy)

Engineering, Operations & Technology

Copyright © 2014 Boeing. All rights reserved.

Information Technology

Gamification and

Arbejdsglaede

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Pronunciation Guide

Gamification ~ Game – if - i - k - shun

Arbejdsglaede ~ Ah – bites – gleh – the

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World’s largest aerospace company headquartered in Chicago, IL

168,000 employees in 65 countries Supports customers in 150 countries Process Analyst in an IT department with large

presence in Bellevue, WA

Corporate Environment

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Back Story … Work should be fun!

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6 month pilot in 2007 “It’s easier to ask forgiveness

than get permission” Birth of the Pirates

The Agile Pirates…Arrgh!

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Next step in deploying Agile in IT Designed for teams Meaningful exercises Demonstrate Agile Low tech gamified theme

Agile Training Camp (ATC) Background

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Gamified – American football theme Two day class for teams Pomodoro time boxes Multisensory Self-policing Fun

Agile Training Camp Description

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Game Board & Playing Pieces Timer Flags Dice “Yardage” Scoreboard Teams Badges Levels Instructions Actual Reality Awards & Recognition

Gamified Components

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Fails & Near Fails

Find a Way Offended

It’s Complicated…

Banned!

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“Yardage” can be motivating Non-football fans enjoy class Competition & Collaboration Shared experiences bring joy

Some Things We Learned

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Low cost Technology independent Energy independent Full bandwidth interaction Enhanced learning

Some No Tech Advantages

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Agile Training Camp Results

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Arbejdsglaede Stories

Uprising Leftover

No Tears in FootballDarby’s Redemption

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100% found the Agile Training Camp (ATC) useful 92% believe the ATC will make them more effective 97% felt ATC met expectations 97% satisfied with the ATC 95% would recommend the ATC to a coworker 99% felt the class time was managed well

Agile Training Camp Ratings

2014 ATC Survey results through July 2014 Percentages listed represent sum of those who Agreed and Strongly Agreed with survey statement

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Why it Works

Because games are fun!

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Dopamine

Oxytocin

Serotonin

Endorphin

Challenges

Explorations

Connections

Meaning

Credit: Nicole Lazarro of Xeodesign and Loretta Graziano Breuning, PhD

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Follow on class to Agile Training Camp Designed for software teams using “Waterfall” approach Cryptozoology “Hunt” theme Mixed results on class Need to better integrate theme and simplify mechanics

Traditional Class Highlights & Lessons

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Boeing Agile Fantasy League - Fantasy Football theme Teams earn points based on 4 categories of performance 4 Categories: Predictability, Value, Quality & Satisfaction Competition provided some motivation to collaborate and excel Need to automate and involve team members more

Agile Metrics Highlights & Lessons

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Gamification Guidance: SPRING

Select

Pilot

ReflectINprove

Go-around-again

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It is possible to have arbejdsglaede in corporate setting

Have the courage to try Fun, relaxed environment promotes creativity Competition can provide motivation to excellence Take your work seriously enough to make it fun Don’t take yourself too seriously

Conclusions

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Questions?

Ryan [email protected] can also be found on LinkedIn